Technician came out on time and within minites found a dangerous fire hazard that was caused by a jerry rigging repair from a different company. AC required a 70 capacitor but only had 5 from previous technician. James repaired all of the wiring restoring the functionality to the AC. Tomorrow they'll come back to repair the wall portion thats melted. So far 5 / 5 stars. Thanks for saving my house from a dangerous fire hazard! read more

Butler Heating & Air - a melted part in AC that this technician found caused by a different company. - Heating & Air Conditioning/HVAC Near Me

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and Air and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them. read more

Butler heating and air was very responsive and was able to provide me with a fair quote on deep cleaning my mini split. Technician arrived on time and completed the work in a timely manner. I would recommend this business for your AC needs. read more

After thoroughly researching the bigger HVAC names serving the Oceanside-Vista-Carlsbad and greater San Diego area, and after reading many disappointing reviews from unsatisfied customers, my attention turned to Butler Heating and Air, a company that seemed to stand out above the rest in terms of customer satisfaction. My long search for a reputable company to replace two 34yo HVAC systems that were original to the OHCC home we had just purchased was rewarded: Butler Heating and Air provided outstanding professional service at a fair price. James Butler, the business owner, and Marcus Broggan, his assistant, are to be commended for their customer-focused service, starting with the initial assessment of the project and the estimation of labor and materials costs, and concluding with the efficient and highly professional installation that demonstrated their long experience in the field. No high pressure sales tactics, no hidden pricing surprises, no up-selling shenanigans; just honest business practices that instill trust. We are quite pleased with our new HVAC systems, and I highly recommend Butler Heating and Air for any HVAC services that you may require. read more

James and his team came in and were very efficient with the ac unit testing and service. James took the time to walk through all test results and recommendations for our unit. They also took the time to rewrap the insulation for a much cleaner and well kept look. I would highly recommend. read more

Butler Heating & Air - Ac unit - Heating & Air Conditioning/HVAC Near Me

Marcus came out on the same day of my call. He diagnosed, made repairs and had are AC running cold quickly. He explained the fix required and recommended some service options before proceeding. Friendly service, quick response and a reasonable price for repairs are why I recommend Butler Heating and Air. read more

Butler Heating and Air exceeded expectations! They were fast, efficient, and communicated clearly throughout the process. I described the issue (it wouldn't switch on), and with just a few thoughtful questions, he quickly diagnosed the problem, replaced a couple of parts, and had our HVAC running smoothly in under an hour. He's clearly experienced, honest, polite, and fairly priced--which is rare and refreshing. I trust him completely and would absolutely recommend Butler Heating and Air to anyone with HVAC needs. Note: While he couldn't answer my call right away, he followed up within 10 minutes, just like Yelp mentioned. As they say, if you want something done, ask a busy person! read more

I highly recommend Butler Heating & Air for any HVAC maintenance or repair. James was very professional and transparent with his work. He explained everything he was doing from start to finish, his evaluation and repair process was excellent and he helped me understand what I needed fixed and why. I am definitely going to be calling Butler Heating & Air for all of my future maintenance and repairs. read more

We needed a complete HVAC system replacement for an original system that was 28 years old. James was very knowledgeable. Gave us several options and was able to install the next day. We got a good system, fast, and at a fair price. Take that summer heat! Highly recommended. read more

I have elderly parents with mental decline and language barrier. Their current HVAC service provider diagnosed a refrigerant leak, stating it would be difficult to locate. Their only recommendation were either to temporarily top off the refrigerant or replace the entire unit, an expensive solution. Wanting second opinion, I reached out to other HVAC companies. One refused to provide me a quote, claiming they needed come out and diagnose it themselves. Second one offered a permanent fix soliton, but at a high cost. James at Butler Heating & Air, however, presented a practical and cost-effective initial approach. James applied a leak sealant, which could be effective if the hole was small. Beyond his technical expertise, James was incredibly professional, treating my parents with kindness and patience. He took time to ensure that their thermostat was set at the right temperature for them. I highly recommend Butler Heating & Air for their integrity, expertise and compassionate service! read more

James is the real deal! He was kind and extremely professional. He took the time to show us all the measurements so we would understand what was wrong and what was needed. He was very upfront and transparent with his pricing. On top of all this, he was extremely efficient. Within one hour, he had our system back up and running, and providing extremely cool air! Butler Heating & Air will be our new HVAC service providers! We highly recommend Butler Heating & Air! read more

Butler Heating and Air was able to come out quickly, and give me an estimate for more airflow on my second floor. Marcus came out on time, clean and professional. He showed me photos of the issues and clearly gave me a solution; a larger junction box and preferably new ducting (with higher insulation) to the vents. He gave me two options, one using the existing duct and the other to change it out. I opt d to change it out. I appreciated the option of choice. Success! I was able to get proper air flow upstairs! something we have never had in 5 years. I felt very happy with the experience. My property management referred me to them and I am glad they did. Fair price, good quality work, honest and transparent. 5 stars! read more

Great experience with Butler heating and air. James was able to get to my property within the hour diagnose the problem and repair our system for a very fair price. I highly recommend this company and will use them in the future. read more

Butler Heating & Air - Heater repaired and working! - Heating & Air Conditioning/HVAC Near Me

The guys did a very clean and thorough job, and got my furnace working again. I would definitely use them again in the future.

Great customer service by James. James/Butler Heating and Air trouble shoot my A/C. Found the source of the problem. And informed me of my options. Very informative, honest and reliable. Arrived on time. James check all other components to my central unit. Gave me assurance and comfort of his quality of work. I will highly recommend his service to my friends and family. Definitely use his services in the future. Great Job! James read more

James was prompt in his response, friendly, and to the point. He explained everything in detail and fixed everything the same day of the appointment. We had just come back from a trip to have one of ac units go out and it was an extremely warm day and night. James responded to my message late at night and came the next day, which was labor day, and solved our ac problems. We'll definitely use James for our hvac needs in the future. Thanks. read more

Our air went out around 5pm. I requested a quote through Yelp, and Butler Heating and Air was one of the first responses, and he was available next the next morning. James gave me a time from 8-10, and arrived within the window. James is very knowledgeable about HVAC systems and got to work. He diagnosed the problem right away, and was able to fix it right there and then. I did not have an opportunity to get a second opinion, partially due to the fact that I felt trust between his company and I, with just the "replace the whole thing" motto, and his knowledge with my particular unit. I felt as though he was reasonable priced, and for the quality and quickness of his work, it didn't seem to make that much difference. He replaced two parts on my fan, and refilled our coolant. Great work, friendly company, speedy response time. All a win win. Thanks James! read more

TEMECULA, CA. We really hoped to do business with Butler. He seemed great initially, personable and knowledgeable. Our initial quote for a full replacement of the entire unit was $15,300 and then he started to highly discount. Which you would think well that is great right or he really wants to make a sale? We had gotten another quote that ended up being closer to what Butlers discounted quote was $12,300. I am glad we asked the other company to review the quote, they said the machines itself were comparable but the freon he was going to use R410A is BEING PHASED OUT. These machines can still be serviced but why are we paying similar prices for a machine and freon that is being phased out. What was worse is that we gave him the benefit of the doubt (we are by far not as qualified as these HVAV companies) we messaged him asking him to please explain and he never responded. Weird right? Was he trying to pull a fast one on us? Idk but just be careful and ask the right questions. Response: you have reached out within the last hour, not the last couple of days. We completely understand that you have been busy you have not responded in days. We are at work currently please stop blowing up my husband's phone. We will call when we have time. read more

Butler Heating & Air - While production and import of new R-410a systems will be prohibited, existing systems can still be serviced and repaired. - Heating & Air Conditioning/HVAC Near Me

I liked everything about James. Well spoken, quick response, informative, and very professional. I liked that he was a young man who started his own business and I was definitely impressed by his high ratings and feedback on Yelp. I admired his entrepreneurial spirit. Great guy. He instilled confidence, as he really seemed to know his stuff. I have an older system that had been working fine, but was suddenly struggling to cool the air sufficiently and I suspected low refrigerant levels. James showed up early the next morning and informed me that yes it looked like I had a slow leak. He explained that there was still refrigerant in the system, but it needed about 4 lb of refrigerant added in order to restore my cooling function. He added a sealant and 4 lbs of R22. I was quoted $400/lb for it. James seemed eager to show me a Reddit post on his phone where someone was complaining about the high cost of R22, referencing that exact amount! James assured me that I could check around and that everyone was charging this price, so I accepted this as the truth and okayed the work. I knew my system was going to need replacement sooner than later, but hoped that this quick-fix would at least get us through the rest of the summer. While James was here, I asked him for a quote for a system replacement and told him I'd be back in touch when the time came. After James left, I did a quick online search that revealed the current wholesale cost for a 10 lb cannister of R22 (July, 2024) was $318, delivered, or $31.80/lb. I did check with half a dozen HVAC professionals and received various quotes. Out of curiosity, I asked them what they charge for R22 on their service calls. They ranged all the way from $95lb to $250/lb. Of the six HVAC outfits I contacted, there was just one other who quoted $400 lb for R22 like James had. I don't know about you, but 3 or 4x cost seems reasonable to me for R22 refrigerant, plus labor, naturally, but 12 x?? About ten days later when my compressor totally failed, I chose a different HVAC company to fix it. Butler's quote for a replacement condenser and coil was $2,400 more on average, than the other quotes I received, which means that even if James had been willing to credit me the entire $1,600 amount of the R22, I still would have lost money on the deal. So I thought it would be best for all concerned to just move on. Bottom line, if you have an older system using R22 that needs servicing, look elsewhere. Or at the very least, do your research and see what the CURRENT going rate is for the stuff and then negotiate accordingly. I felt like I paid $1,600 for what reasonably should have maybe been a $700 service call and ultimately, felt taken advantage of. Butler Heating and Air may have taken me for a nice profit on the R22 service call, but they lost any future business I might have given them. I hope Mr. Butler has learned a valuable lesson from this. I know I have. I hold no malice or animosity towards Mr. Butler. He quoted me the price and I agreed to pay it. My fault for not doing better research in advance. read more

great people. Amazing customer service. will be back and will refer friends and family.

We get ads all the time for people for people/companies that claim to know what they are doing. When we first moved in we used one of the ads to have someone come take a look. They gave an overpriced estimate with little promised. So we turned to Yelp, Google, and Next Door. There were no reviews on Next Door which we took as a good sign. Google had six raving reviews that did not seem contrived. And Yelp was also positive. They were right. We easily made an appointment. We scheduled a visit. The person was on time, professional, personal, and clearly knew their business. In the 19 years we have owned our home no one could get the air to come to the back bedroom properly, and now I have been sleeping comfortably for a week. We were given solid advice on how to maintain. We selected a service that fit our budget and needs and were not then surprised by any add-ons or upselling. It was legit and comfortable. He even took the time to explain some things when I looked curious. High Recommend. All providers of home services in our area from landscaping to internet could take a lesson from Butler Heating and Air. Thanks, Mitchelle & Brian read more

Service was rendered on time and professionally. They kept us appraised regularly on what was being done. I would not hesitate to hire them again. read more

Great service! James was super friendly, arrived on time, and had the AC back up and running in no time. The price was very reasonable, and I definitely recommend using his service if you're looking for fast, reliable help. read more

He was amazing came figured out what the problem was great services and really respectful and did an amazing job I would hire him again great price as well thank for everything! Got my repair done in a hour read more

Spoke with James and explained the problem with the AC system. He took all the info given and explained his plan, cost, and time frame. He also drove approximately 90 miles to get genuine lennox parts. Called at 8:00 am, showed up at 10:00, AC fixed and running by 12:00. Extremely knowledgeable, very fair cost. Great technician and excellent service!! Will definitely use repeatedly for service and any repairs. read more

Amazing company! They came out within an hour same day. Excellent customer service! Fair prices and great work! Thank you for prompt attention and fixed our problem with parts on hand! Definitely will recommend this company to others! read more

I thank Butler Heating and Air for restoring my faith and my comfort. I had started to believe there were no honest HVAC companies in my area due to the frightening fast-talk and exorbitant prices being quoted for duct replacements. After suffering in unbearable heat for almost a month, I located Butler HVAC. With this company, I experienced excellent service, professional and courteous interaction with personnel, and great/honest pricing! What a relief! But, still just one question on my mind! How in the world do owners of those price-gouging companies sleep at night? Thank you so much, Butler Heating and Air!!! Continue to sleep just as well as usual, and as well as I will tonight, thanks to your service today. read more

This was James' second visit and again he was quick and transparent in diagnosing the issue, explaining all options, and getting everything taken care of. Will remain my first call anytime our system has an issue and recommend highly! read more

I made a few phone calls to different companies and not only got the best price from James, but appreciated his communication and felt confident I had someone I could trust to get the job done. His customer service was excellent, he educated us on what we needed to know about our units, and his rates were super reasonable. You are in great hands with Butler Heating and Air! And can I also say, what a nice guy! I most definitely recommend this company! read more

I hadn't had my 2 Rheem AC units serviced in years and one started to get loud and not be able to keep up in the heat. I thought my negligence might have come back to bite me in an expensive way. James came out and serviced both units, replaced solenoids, added coolant and their working like new now. James knows his stuff and I thought the price was fair. Highly recommend! read more

Thank you James for such an outstanding install of our new air conditioner and furnace. Right from the start, setting the appointment, communication, work ethics and your team, I am so happy to give you 5 stars. Would give more if it allowed! read more

We reached out to James over the weekend, he and the team were quick to respond. We were scheduled for an inspection and service the same week. After shopping for an HVAC professional in the area it was clear the Butler HVAC will be the only people we trust from now on. We received quotes from $9k to $28k from some of the commercial companies in the area. James was quick to discover the issue and replaced the necessary capacitor during the initial visit. He was patient with my questions and did not try to take advantage of my lack of knowledge or try to upsell me on a service I did not need. Thank you James! I am happy to forever support you and your business. read more

Very professional and a very quick turnaround on the repair. Arrived within the timeframe, would recommend!

Reached out to a few AC repair companies and James was the only one that came out SAME DAY! Mind you I contacted him in the middle of summer over 100 degrees I'm pretty sure he was very busy but still came out. James arrived on time. Got my unit back up and running in no time. During his visit he replaced my capacitor and even checked a few other components to ensure they were functioning properly. He gave me a one year warranty on the replacement. James was very professional, very informative and reliable. He definitely earned my business and I will be using his services in the years to come. James for the rescue! read more

James responded quickly! He was honest in his assessment of repairs needed. He did NOT try to upsell me, even though my unit is older. He told me matter of factly what the problem was, what needed replacing. He was able to do it for a fair price. Would highly recommend Butler Heating and Air. read more

James came to my home this morning. He was prompt and on time. I reached out yesterday and he was able to come to my home the next day to check my AC unit. He was very knowledgeable and was able to fix the issue. He even went above and beyond and checked out our second AC unit in the attic. I will be using him again in the future. He offered great service. read more

James was awesome. From getting in touch immediately after I requested service to scheduling a day to come out, the process was smooth and efficient. James arrived as scheduled and within minutes had the problem diagnosed and was able to fix my AC unit shortly after. Very personable and knowledgeable on his trade. Highly recommend for all of your HVAC needs!! A+ read more

Amazing service, my A/C stopped working and I called Butler Heating and air and they came out the same day and fixed my issue. I will always recommend this company to my friends and family. Absolute 100% satisfied and I would leave more than 5 stars if I could read more

Awesome, quick service. Honest, and fixed my ac in less Than 10 minutes. Will be saving his business card for future service.

My husband and I called around for several estimates and Butler had the most competitive prices and best customer service out of them all. Once at our home we got straight forward answers and explanation from James with no intimidating sales tactics. He identified the problem on Friday, ordered parts and fixed it Saturday morning. I highly recommend Butler Heating & Air. read more