I was THRILLED when new ownership took place. The previous owner, Eric, was a big fan of anti-Semitic jokes so I took my business to R*ptile F*ctory, even though it's 5x the travel. They are phenomenal, btw. Went to give new ownership a go and they are almost as bad. I asked for medium pre-killed rats. I was told "oh there's been a law for two years now...that's illegal." (uh....then how do the frozen rats die?) Whatever, ok, I'll take the frozen. What I was given were the tiniest "medium rats" I've ever seen. I admit, my bad for not looking at them first before being placed in the paper bag. Also, I have NEVER not been asked "do you want to see how big they are?" first. Again, just terrible business practices here. They weighed in at 2.2 ounces. An AVERAGE sized medium rat should weigh in at 3.5 oz. They are claiming "it's been a law for 2 years that we can't pre-kill rats for you. We can sell them to you either alive or already frozen." Well, guess what kids. That isn't a thing. CA penal code section 597 (animal cruelty law) states that animals can be euthanized as long as the death is humane. (Humane is typically categorized as rapid unconsciousness and immediate death with as minimal pain as possible). The way rats are killed in a reptile shop is with a swift bop on the head. Which falls within that penal code. So, do yourselves a favor and go somewhere else for your feeders. read more

The Reptile Shop - "Medium" rats. Lol. - Reptile Shops Near Me - Riverside, California

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LOVE this store. Renee is literally the best-- so knowledgable and sweet. My bf and I have bought 4 snakes from here and ALL of them are the sweetest babies. Plus she is always willing to show us any reptiles we are interested in and even lets us hold them. Hands down my favorite reptile shop and the only one i return to several times a month. read more

The Reptile Shop - corn snake - Reptile Shops Near Me - Riverside, California

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Came in for supply's and got great customer service on top of that. Staff is very very knowledgeable and trustworthy. Will be back! read more

I purchased a Hermann tortoise and the staff was very friendly and Informative. I would definitely recommend The Reptile shop.

5 Stars for Bonnie, the lovely lady working yesterday evening when we visited! 4 Stars for the Store, 2 Stars for the location and outside surroundings.. My husband and I were in the area and wanted to see if this place was still in business before we headed home, we had a good time looking at all the different cool reptiles and bugs they had. We haven't been in there since we were kids but it still seems like the same store inside. We just went in there to looky-loo, I didn't pay attention to prices and we didn't buy anything. **Heads up though, this is not in a nice area at all and I would not bring my kids here because 2 shops to the left of them is a lingerie store (unavoidable to notice) and the mannequins in the window are very inappropriate! Which is so sad because in between this store and that one is a kids eye doctor. Nothing says Riverside like that picture.. :( read more

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This place is located off the freeway exit of Tyler in a shopping center. They have a great selection of reptiles and amphibians. I came in to find out more about snakes and their set ups. Bonnie was very helpful and knowledgeable. read more

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Amazing lady helped me out today and answered all my questions. Even let me handle the snakes I was interested in! Highly recommend would shop here again read more

We love reptile factory! All the employees are very well educated in the reptiles they sell and offer outstanding service. They definitely put care above profit which is very admirable read more

We boarded our leopard gecko with The Reptile Shop twice and have had a great experience. The ladies running the shop have a lot of knowledge and take great care of the reptiles. They remembered how to care for our gecko from the first time we boarded her. They have a great attention to detail and clearly care about the reptiles. We will continue to board our gecko here. read more

Horrible onboarding experience. My Herman tortoise when received was cold to the touch. There was no heat lamp to keep him warm even though they said they unplugged it. There was no water or food on his dish. I paid $38.00 with tax for this type of service? I am very disappointed as a customer and will not come back again. read more

Walked in today to get Super Worms for our lizards. The store looked sad, not many reptiles or supplies. So for 100 Super worms is $13.00!!!!! Wow!! Not going back. read more

Strickly reptile store has really good quality animals and a variety of different reptiles. This is NOT a normal pet shop. They are always willing to offer the best advice possible for new or experienced owners. A great location to bring the family to see reptiles and get recommendations for good beginner friendly reptiles and a variety of pet supplies. Bonnie was very friendly and patient while offering information about the pets in store . read more

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This place has dirty cages, glass not clean. Bearded dragons cage has daddy long leg webs in them. There's a fridge in the store that has meal worms in them AND employees food! The fridge was so dirty we could barely handle knowing that the employees had food and drinks stored in it. 2 females were working at the time. Both nice and friendly. Standing behind the counter being helpful. If these were my employees, one can be at the register and one cleaning the cages and tending to the sales floor. Hopefully they can change things around sooner than later. We only went to see the grilled dragon we seen they had posted on a you tube channel. It wasn't there. Bummer, read more

NEW OWNERS! This place has definitely turned over a new leaf with the new owners. I grew up down the street from here and always loved coming to see what new additions they added. It feels good to see it coming back to its former glory. The place is clean, bright, and welcoming. The workers are friendly and knowledgeable on what they sell and how to care for your pets. Highly recommend for last minute bug buys, or to just check it out if you're bored/in the area/love reptiles. read more

i have so many good things to say about this store!!! i moved out here about a year ago and this has been my go to place for me and boyfriends snakes. today we bought a new snake and Renee helped us she was so kind and made the process so easy! if you need a reptile store where everyone is down to earth and truly cares for the animals this is the store for you! Thank you so much Renee we appreciate you!!!!! read more

Absolutely disgusting and cruel. These animals are not taking care of left with no fresh food and no freshwater. Very sad and sickening. read more

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I really like this place! I buy my ball python frozen rats from here. They also have lots of mealworms for my geckos which i will definitely be going back to buy some as well. read more

I don't recommend stopping by. We walked in today and weren't even acknowledged. She couldn't even bother to look at us. The lady working only cared about her cellphone. Nonexistent customer service. Will not be returning. read more

The store clerk shows just as much interest in customers as my leopard gecko has in politics. Walked in looking to get some supplied for my tank, the woman at the desk didn't even look up from her phone until my family and I had already looked through the store's limited selection and miraculously managed to find something to buy. But let's be honest, this is a pet store. Most people are probably looking to buy their kid their first reptile. The animals on display had messy enclosures and excess waste piling up in the substrate in the tanks. I know I wouldn't want to get my son or daughter an animal from a place that can't afford to spend the time to care for the animals before they're sold. The fixture I purchased didn't end up being necessary so I went back to the store the following week to return it. The same clerk, I believe her name was Bonnie according to the receipt, was there again. She said she would only be able to give back store credit. What kinda place can't do a refund for a NEW and UNUSED product. If this place doesn't give you their time, you shouldn't give them your money. Take your business to a place that actually takes care of the basic needs of their animals and their customers. read more

The Landry their on march 15 23 at 3:00 was very helpful and gave me some free calcium recoded this place read more

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Have been in here a few times within a year. They don't have as big of a selection as others, but they make up for it in how clean they keep the place and organized it is. All the reptiles are in good sized enclosures. Bearded Dragons, snakes, chameleons, tortoises, turtles, and others. Their staff is always very nice and helpful, even when I had a million questions. The best part, they can help you find a reptile and have it shipped to them. I got this handsome Leopard Gecko that they were able to help me find. Thank you so much Bonnie for putting up with me, I know you weren't there but he is very great looking. I'll post a picture as well. read more

The Reptile Shop - Tangerine Leopard Gecko - Reptile Shops Near Me - Riverside, California

This place is awesome. We always bring our female bearded dragon to lay her eggs here and the people working there are always very nice and helpful. They have all types of snakes, spiders, frogs, bearded dragons and so much more. Better prices then Petco or petsmart and you can really tell that they take care of their animals and put effort in keeping everything clean and the animals happy. read more

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The owner of the place has no customers service, he pretty much convinced me into buy stuff for my sick animal that I never even opened and didn't take it back even after he told me he would if my pet died the next day, my pet didn't even make it a couple hours and he wouldn't stick to verbal agreement, well needless to say I wont own another reptile more would I ever recommend this place. read more

Great customer service snake had problems shedding and they helped a lot and will come a lot more thanks again staff

This place is great! I've boarded my bearded dragon here and he was well taken care of!!

Bonnie has great customer service! She went above & beyond for us when we went into the store :) Definitely will be coming back for my reptile needs read more

I stopped by this shop because I happened to be in the area and it's hard for me to not check out a pet store. The majority of the animal's enclosures are dirty and have dead crickets sprawled across the rabbit pellets that ALL the animals are kept on. Rabbit pellets will mush together when wet and many of the tanks had dried up crusty pellets mixed in with the reptiles excrement. The large screened cages towards the front of the store housed a very sickly veiled chameleon who was surely living it's last few days. I have a strong feeling that a lot of the animals here have internal parasites as lethargy seemed to be a common trait amongst their offerings. This place needs a major cleaning. I would stop by Reptile Factory or Suncity Reptiles down the street instead. read more

Eric is the most knowledgeable person I've ever met and the animal care is absolutely awesome. Eric is literally just as good as a vet if not better. Bonnie is so fun and always patient and willing to help. The rats, crickets and other feeders are plump and healthy, and every time I have an issue with my animals, Eric always knows how to help me solve it! The place is kept spotless and you can tell the employees only want the best for the animals. read more

Always friendly, fair prices, clean environment and takes care of the animals well.

Very friendly and helpful staff for this new chameleon owner. Lost of lives crickets available

All the enclosures were bone dry, even for reptiles that require high humidity and moisture. Some had dishes that were full of dark yellow water. Just overall dirty setups and the store definitely smelled the part. Wasn't much enrichment for most of the reptiles either. read more

Strickly Reptiles is in the business of selling, well... reptiles and the neccessary equipment to house and care for reptiles. Kevin Rosen is the owner, and his knowledge about reptiles is phenomenal! He knows exactly how to care for all kinds of reptiles, and can tell you exactly what you need. The store is very clean, and organized. There are many types of reptiles available for purchase from bearded dragons to boa constrictors to spiders to various types of turtles. They also offer all types of food for your pet reptile such as crickets, mice and rabbits. If you are in the market for a pet reptile, or need food/ supplies/equipment to care for your reptile, go to Strickly Reptiles, they know what they are doing! read more

My husband and I went here a few months back to buy our Beardie and were impressed with the cleanliness and how well the reptiles were cared for. Kevin really knows his stuff. Our Beardie (Nazgûl) is the most amazing pet! If we ever want to buy a girlfriend for him we will definitely be back to him! We highly recommend this place if you're a serious buyer! read more

The Reptile Shop - Nazgûl!!! - Reptile Shops Near Me - Riverside, California

This place smelled like a worm farm that had been set out in the IE sun for too long. Topping it off was the desperate look on all the reptiles' faces that seemed as if they lived in some Soviet gulag, which is ironical since--being reptiles--they have no complex emotional neocortices. The point is the this place is sad. read more

Extremely happy with their services. I personally do not like reptiles but my kids bought a bearded dragon from here. Bonnie and Eric are super friendly and very knowledgeable. Great customer service each visit. read more

Been coming here for years and love it. I even moved across town but still commute to come here...good prices and quality animals **Remember they may have slightly higher prices bc they are a small business and don't get the same prices as the big competitors...but wouldn't you rather see a small business thrive than give more money to a large corporation!? read more

Went in for bearded dragon food. Eric was so helpful and informed on bearded dragons and helped us find solutions to our bearded dragons lack of calcium. Will be coming back for read more

They came through today. I ran out of food for my chameleon and the reptile store that is closer to me ran out of their feeders. This place had the crickets I needed and had hornworms and the crickets water gels. Thank you so much you are amazing!!! read more

First time going there a few weeks ago and Bonnie was amazing ! I learned so much and ended up buying more things then I needed if you have a reptile I highly suggest you go there If you need products or information about your reptile read more

Just visited for the first time ever this week, and everything about the store is impressive. The terrariums are clean, there isn't a smell to the store, and the customer service rocks. Glad to have found my new cricket spot! Didn't get the cashier's name, but he was personable, respectful, and knowledgeable. read more