Carrie is the best she is awesome at doing color and keratin! All the staff is great!

Extremely disappointing experience. Almost had ruined nails on my wedding. Before even booking my appointment or ordering the lacey nail foils, I showed the nail tech in person the exact product on Amazon, including the "How to Apply" instructions page, to make sure he knew how to use them. He looked at everything, told me he could do them, quoted me $55, and I booked the appointment weeks in advance. When I arrived for my appointment, I brought the foils with me and showed him again. I specifically asked if he knew how to apply them because they weren't sticky like regular nail stickers. He inspected them, said "yeah, okay," and confidently started working on my nails. Only after he had already applied the extensions and gotten halfway through the service did he suddenly tell me he didn't know how to apply the foils and that I needed a special transfer glue. My wedding event was two days later, and the salon was closed the following day, so I was left walking out with half-finished nails that looked incomplete. I was told to pay the full $55 anyways. When I explained that I shouldn't have to pay full price for an unfinished service, he told me it was "my problem" because I chose those foils and still insisted I pay the full amount. It was embarrassing to leave the salon like that. To their credit, the front desk staff was kind and sympathetic, and when I later spoke with the manager, she apologized and gave me a $20 credit toward my next service, which I ended up using for a hair appointment. I appreciate that gesture. However, it still doesn't change the fact that I had to pay another salon to finish my wedding nails because the technician failed to determine whether he could perform the service BEFORE starting. If he had simply been honest at any point before beginning my nails, I could have gone elsewhere or ordered the correct supplies ahead of time. That entire stressful situation was completely avoidable. I hope the salon improves communication so future clients aren't put in the same position. Mimosa nail salon in Commack was able to help me out 30 mins before they closed, their staff knew how to apply the foils and had the transfer glue, they saved my nails for my wedding, I was so grateful. read more

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Kim was extremely rude every time I called the salon. I was only trying to make an appointment and ask about using my Groupon, but she had an attitude during every conversation. What frustrated me the most was that I had already spoken with Kim beforehand about my hair length. She told me I could use my Groupon and only mentioned there might be an additional charge if my hair was longer. Then, after I missed my appointment and called to reschedule, she completely changed her story and told me I couldn't use my Groupon at all because I have long hair. To make matters worse, she was still willing to take a deposit to book the appointment. So they'll gladly take more of my money, but suddenly the Groupon isn't valid? That makes no sense and feels very misleading. Kim's attitude and inconsistent information made this a frustrating experience from start to finish. I expected professionalism and clear communication, but instead I was treated rudely and given conflicting answers. Because of the way I was treated, I won't be returning. read more

Extremely,condescending and rude. Regarding enquiring about about color/highlights I desired ,"the colorist" stated to me "You will never be that color." Tall,b!onde and might do better working for the Dept.for the Town, picking up garbage read more

I had full highlights done by Catherine. I showed her my old pictures to explain exactly what I wanted and clearly said I did not want any grey tones. Before the blowout, she showed me the color and it was all orangish-yellow, so she toned it a second time. After the second toning, the color was still bad -- a mustard-golden shade. I asked her to get someone else's opinion because I was really unhappy with the result. She called someone from the front desk who said she wasn't a colorist and couldn't help. Then another colorist came over, and Catherine told her that I "didn't want white," which was not true -- I said I didn't want grey. I didn't appreciate how she tried to twist my words. That colorist said she thought my hair looked good, which I found unprofessional -- as a stylist, it should matter what the client thinks, not their own opinion. I told them I did not want to go back and forth -- I just wanted my hair color fixed properly. Honestly, Catherine did not seem to know what she was doing, and it made me question why she is even there as a colorist. Finally, they brought over a senior colorist (a Spanish-speaking woman), who was actually very helpful. She guided Catherine on what to do next, and after following her advice, they were at least able to tone down the orange-golden color a bit. During all this, I had to sit at the sink for a very long time, and my neck was hurting badly from waiting through multiple toning sessions It was my first visit, and I only found the salon through Groupon, but honestly, I would not recommend it. I've also added a picture of what I asked for and what I received, so you can see the difference for yourself. read more

THE SALON - Color that I asked for - Hair Salons Near Me - East Northport , New York

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This is a wonderful salon! I recently started coming here after trying several other salons.i have been seeing Ledys. She listens to what I am asking and does a great job with my cut, color and blowout! read more

I have never been in a salon before where they try so hard to please a customer. From the minute you walk in, Kim at the front desk is so friendly and welcoming. On my second visit, I met with the manager Lauren. She is a soft spoken, very classy, and kind lady. Totally GENUINE! Rest assured she will make sure you are pleased. I had a wonderful colorist Danielle. If you bring in a picture she will match that color. She is a sweet and talented colorist. She takes her time and listens to what you really want. If you are fussy with your hair color she is the person to see. I also had the pleasure of having a beautiful blowout with a very sweet young lady Gianna. She did a fabulous job also. I was completely satisfied. I'm looking to returning to The Salon. It's a neighborhood gem! I never post my picture on line but I wanted to share my beautiful hair color that Danielle successfully achieved! read more

THE SALON - Beautiful color - Hair Salons Near Me - East Northport , New York

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I went to Lauren and Kim at "The Salon" for my make-up and hair for my son's wedding. They both did an awesome job on my 62 year old face and my thinning hair! I felt so good that day thanks to them! They were very patient and took their time with me and made sure I was happy with everything before I left. I also brought my 87 year old mother in law there for the same event, and she was so happy with how she looked as well! Highly recommend! read more

THE SALON - Hair Salons Near Me - East Northport , New York

Seriously satisfied customer! Thank you Heather for your super accommodating and friendly customer service and Catherine for the beautiful color, cut and blowout ~ read more

THE SALON - Hair Salons Near Me - East Northport , New York

Truly horrible customer service by the Owner of this Salon. I'm' writing to express my deep dissatisfaction with my experience at The Salon. I spent $400 on a hair treatment that was supposed to smooth and eliminate frizz from my hair. Unfortunately, the results were far from satisfactory, and my hair remained frizzy even after the treatment. When I returned to the salon to discuss this, I was told by the owner that my hairs frizzy appearance was 'the way it supposed to look'. He said that it 'wasn't that bad' and if I 'just picked up a brush and hair dryer it would help'. Instead of addressing my concerns about the hair treatment, he was dismissive and unhelpful. His responses were unacceptable and I'm deeply disappointed by his dishonesty and lack of professionalism. As a customer, I expect transparency and fairness and what concerns me is how the situation was handled by the owner when I requested a refund. Given the significant amount I paid for this service, I believe I am entitled to a full refund and the owner denied my request. He made it clear a refund was not possible. On the contrary, as the actual owner, he simply CHOSE NOT to give me a refund. It's not that he couldn't; he wouldnt. What a terrible way to run a business. I recommend not visiting this salon given the many pristine options that the Huntington/Northport area has to offer! read more

They are the most professional and talented staff anywhere. The prices are fair. I am always made to feel like their only customer.

The Salon is an amazing experience. You need to see it in person to appreciate it. I've been using John rack for over 30 years and he's one of many great haircutters and stylist at the salon. Highly recommended ! read more

Such a nice salon! Staff was super friendly and Gianna gave me a great haircut:) def recommend.

I go to Cactus for keratin. I have always gotten excellent service and the staff is so friendly. Jen does an amazing job making my hair look beautiful. I am so impressed with the new location. The salon is gorgeous. It feels so upscale. It's so nice to go to a salon where everyone seems happy to work there. Even when I call, they are so cheerful and helpful. I love this salon and recommend it 100%. read more

This is very high level business. Appointments are organized, friendly staff, clean, and great haircuts. My wife and I have been customers for many years. I highly recommend Cactus Dix Hills! read more

I was recommended to Missie after having some unfavorable experiences at another salon that left me with a botched haircut and bad color. I knew I was in capable hands at my consult as Missie listened to what I wanted to achieve and explained everything that she needed to do to get me back to where my hair and color should be and that it would take a few cuts and color appointments. She was so right! I am loving my hair and color again. It's rare to find someone that is a master cutter as well as colorist, but Missie truly is. I highly recommend her and this salon as everyone there is friendly and helpful. read more

Thank You Carol Renee. I love my hair! Highlights, cut and styled beautifully. All were very friendly and welcoming. You will not be disappointed. read more

NETTY is the sweetest talented mature stylist. I was very happy each time I visited her. read more

I absolutely loved my experience at The Salon. Danielle D'Amelia highlighted, colored, glazed, cut, and blew out my hair! It came out exactly how I wanted! I highly recommend making an appointment at The Salon. You will not be disappointed! read more

I really contemplated not writing this review because I really like Rebecca as a person and the people at Cactus Dix Hills and I used to be a very happy client when I used to only go there for blow outs with Rebecca. She does amazing blow outs. But one day, while my colorist from another salon was away on vacation, I needed some color help after the ends and sides of my ombré hair had turned green. I showed Rebecca a picture of what I wanted to do, which was JUST remove the green and brighten up the ends and sides a little bit. She emphasized she understood and was able to give me what I wanted. And I believed her. It turned out to be the biggest mistake of my entire life. I had never had a hair emergency until now. She absolutely destroyed my beautiful hair. Not only turning my super healthy, long hair into broken pieces of straw, but turning it several different shades of orange all over. My entire head was orange! The pictures I have would make anyone sick to their stomach. This is why I'm writing this, to warn anyone thinking of getting their hair colored with her to think twice so you don't end up like me. Had there been an honest review out there warming me I wouldn't have put my hair through the nightmare it's going through now. I actually was lucky that one of the top colorists in the entire country was able to see me the very next morning and correct the color for me (I have a trip to Italy scheduled for today so I only had 3 days to fix the problem). But now I don't have my gorgeous natural brown that has taken me two years or more to grow out, and I have straw-like quality hair that is totally blonde (something I didn't want at all). She set me back years and years, forced me into a haircut by virtue of the damage, and simply shocked my conscience when she still charged me $170 for ruining my life. And I paid! I was so out of it trying not to faint that I paid for this. If this salon has any decency they will send me a refund but you know what, I'm just happy to at least help one person not make the biggest mistake of their life too. The colorist who corrected my hair said that he couldn't do this bad a job even if he tried. It was incredibly bad. I almost fainted and was trying not to cry. I never regretted something the way I regretted this decision to walk in there that day. If I could turn back time I would never have set foot at this place. I'm so sorry I have to do this to you Rebecca, but you have no business coloring anyone's hair until you have more experience and training and until you learn to confirm what they want even when you think you know. What you put me through was horrific and to charge me at all was a very poor decision on your part. You knew how bad that was right away. It should have been handled differently. read more

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I had the absolute best experience here! My stylist, Ledys, made me feel so comfortable and welcomed. I (foolishly) cut my own hair at home and needed it evened out. I came here and she made me feel heard and was very honest about what she was planning to do. I love love LOVE my cut and I will be back! You have a new customer! read more

Service requested, not completed as asked. No concern shown from management. Wanted highlights, received color without low lights. I'm a repeat customer, but not any more. read more

Best of the best on Long Island. Amazing customer service . Love the cleanliness of the place and the friendliness of the staff!

I literally came in and asked for the most basic thing you can ask for in a hair salon.....a haircut, straight across, all one length, no angles, no layers, no nothing, so simple. She didn't even have to blow dry it! I get home look in the mirror, the whole front is longer than the sides the back is completely uneven...absolutely horrible! NEVER AGAIN!! read more

I purchased a Groupon for a balayage and blowout before the Covid shutdown. They extended it through December. I admittedly tried to color and cut my hair during quarantine... Epic fail! I made an appointment to have my hair done last week. I knew I would need a single process (to cover my gray roots) and a good haircut in addition to my Groupon services. Stephanie was tasked with a difficult job and she was beyond amazing! She did a proper consult beforehand and made sure through the entire process that she was doing exactly what I wanted, yet with the ease and confidence of a skilled and qualified beautician. I could not be happier! In addition, I must add that the salon has a clean, comfortable, safe, and friendly atmosphere, and is practicing all safety protocols. My experience was well worth the drive from Massapequa to Dix Hills during rush hour. read more

I've been coming to this location for a while- Danielle does awesome updos! My only gripe is that the curls are gone in a few hours for me. Not sure if it's my hair or the product/too much flat iron on my part. Either way, it still looked beautiful, all night, for the wedding I attended. It was $80 for the updo- I had a braid on each side pulled back in a half pony tail & curls. It looked so pretty (esp with the curls!) I would recommend & return. read more

THE SALON - Hair Salons Near Me - East Northport , New York

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Ledys did my keratin treatment and haircut and both came out great. She was lovely and gave me helpful tips on maintaining the keratin. I look forward to my next visit with her! read more

I went in for a gel mani and regular pedi. The polish choices were minimal. The one I did select was actually empty and dry??? I have never seen that. So I went with another color - whatever no big deal. The nail technician was barely paying attention to me and what she was doing. She cut my nails so short. She eventually tried to warm up with some conversation but interjected her very strong opinion into every topic we talked about. It was uncomfortable. The pedi was also awful. She cut those nails even shorter. My poor toes hurt for a while after that. I would not recommend this salon to anyone. read more

I had a groupon for a signature facial, Svetlana gave me one of the best facials I've had in my life--loved the products used and the massage. She didn't push products on me which was a big plus. I also liked her personality--very upbeat, positive, good sense of humor. The salon is very clean, the facial room relaxing. Recommended! read more

I used to go here almost once a week, but the girl I used to see left abruptly and I've discovered that no one else here knows how to cut hair. I've given everyone currently working here at least one appointment and each time I've left almost in tears or in a screaming match because my hair was ruined, fried by a flat iron, or the underneath of my hair was left soaking wet because the girl was too lazy to finish blowing it out. Victoria - told her I wanted a shoulder length cut, got a crazy bob and she took a razor to the layer closest to my head so that there was an inch long fringe of hair on the back of my neck whenever I had to put my hair up. Took a year to grow it out. Maia - told her I wanted layers to frame the face, got a weird mullet-y cut with the top layer noticeably shorter than the bottom and had to dry my hair once I got home because the entire bottom layer was soaked. This girl is seriously dumber than toast. Had to wear my hair in a half ponytail for six months. Kim - don't bother telling her anything because she gives everyone the same haircut. Carrie - again, left my hair totally soaked underneath the top layer. Point being, if a girl you hate ever asks you where you get your hair done, send her here. This salon isn't just bad, it's epically bad. Monuments should be erected as testament to the profound abuse of hair that occurs here. In the years that I've gone here, I have had exactly two hairdressers that have given me a haircut that remotely resembles what I ask for. Never, ever again. read more

Cactus is a terrific spa and salon. The staff is always friendly, especially Kim, Sam and Fran at the Dix Hills location and Carly at the East Islip location. Sam, the hairdresser is the best I ever had, she is terrific. Thank you Cactus for helping us look beautiful. Your loyal client Pat L read more

The Salon itself is actually very nice! I came her a couple times and Rebecca was always very sweet and attentive. Until I booked a short notice appointment with someone else. Her name was Jen. When I started to explain to her what I was looking to accomplish, she right away cut me off and started listing the things she can NOT do for me and told me even that she cannot cover grey hair! I do not have one grey hair and never mentioned it! Very unprofessional and rude! So I did not really have the chance to fully express what I am looking for. I really should have just left but I stayed anyways. And of course the result was nothing I wanted it to look like! But she was not even there to check me out before I left. Such a waste of time and especially my money:( read more

Wouldn't trust my hair with anyone else! The talent in this salon has grown and gotten better over the past years. They also have manis, pedis and facials here , not all the cactus locations have that . read more

I went here to get a root touch up and everything came out great. Until I realized 2 weeks later that I was left with a bald spot. Ledy left on the bleach for too long, I expressed to staff that I literally felt the bleach and now I'm still trying to fix it but the hair is simply not growing back. She also overlapped the bleach which left me TERRIBLE BREAKAGE. Honestly will never be coming back here. To anybody looking to come here in the future for bleaching please reconsider!!!! Ive been blonde for 3 years and I've never had this terrible experience EVER. read more

Got a haircut for the holidays , ran in last minute. Got a awesome cut from this lady Marianna. Oh and the shampoo girl Kayla could have put me to sleep with that head rub. When I cheat on my barber it's gonna be here read more

Mani Pedi Saturday by Chris, the worst I have even gotten. Poorest quality. If I ever go to this location again I will make sure I see Cindy, apparently she has a following of very satisfied customers. I expressed my concerns to the receptionist. read more

I highly recommend katelyn!! I've been going to her for a while now and have always walked out extremely happy with what she has done. I get both cut and colored by her and it's always amazing. She truly is an artist!! read more

Rebecca did a cut, blowout and balayage on me, I have never been so happy with my hair color! I can't wait to go back! Everyone was so kind especially Kayla! read more

Great stylists , but when you spend a 150.00 in color they should blow out your hair as a courtesy. But cactus will let you leave wet if you don't pay another $30.00 read more

I love this salon and I have been going to Maia for years she is a fantastic stylist and she always has great ideas for what I am looking for. The whole salon is a great place to be and sooo happy to be a client of this great establishment. No matter when I call the front desk always gets me in no matter what they always go above and beyond to make their clients happy and that's why I love it here so much, so if your hesitant in trying a new salon don't be they are a very talented staff you will definitely be happy read more