This is a place, I will never recommend. Ryan the owner did my nails in a hurry, I'm the mix, he was so rough with filing that hurt me very bad. Didn't clean my hands after, I left with dusty hands, no cream, nothing. I will never ever go back. Will not recommend it to my worst enemy. He practically printed a bill with the credit card 3% fees and put it on the counter for me, and said once the timer is finished you are done, and left. I couldn't paid by Venmo and avoid the charge as well. I went there with my home nail polish, he added $5 for nail polish removal. If there is less than 1 star, that will be their rating. They can improve in everything, AGAIN don't go there. read more

The Sense Spa - Here is the dip color on my ring finger - Nail Salons Near Me - Green Bay, Wisconsin

A friend and I were in for pedicures on 6/6/25 and we came in just before 5pm and they close at 7pm. This allowing for services over two hours before close. We thought that would be more than enough time to not get too close to the closing part of the day. 5-6 more customers came in after we started our pedicures. Unfortunately, it was one of our worst experiences there and we have been going spa for five or six years. We are disappointed in the service and the outcome. Our gels nails didn't seem to be even set properly, they were tacky and soft. During the service the techs left multiple times with multiple disruptions. Left to go to the front desk, take phone call on bluetooth, to get another customer on a pedicure chair and start their service, left to do something, but simple not to just give us the dividend attention to sit and complete the service. Very disjoined services. There was a 3 min leg massage and the one tech didn't appear to change her gloves in-between myself and my friend. Then when leaving it was confusing as to who we had to pay. We really have enjoyed our time there in the past and it is not very often we get time to get our nails done or time to get the opportunity for self-care. We would have been fine waiting a longer time if it meant having a quality service. We would have also understood if they were too busy and couldn't accommodate for us or the people that came in after us. There is nothing wrong with knowing your staff is at an max capacity or saying the books are filled and to return another time. That would have been the better scenario. All the actions resulted in poor service and it came off overall as unprofessional. To add, also they cut the nail around the big toe in way that it hurts and aches for several days to even have a regular shoe on. This is the second time this is happened at the spa. I cannot recommend their services anymore and in the past referred people to go there. I hope that they can improve their client experience and the way the place operates, but we won't be returning. read more

No longer go to Sense Spa. Asked for a refund after an accidental double payment for a pedicure! using VENMO in December! Refused to reverse the double payment! Up till that point I was very happy and recommended Sense Spa to others! They always did a great job! Would have given them 5 stars! read more

Let me start by saying that I really really wanted to like this place--it's beautiful on the inside and is very clean and aesthetically pleasing. My nail tech was very friendly and took my coat and helped me into the chair. The sea salt scrub and leg/foot massage she gave felt awesome and were quite long (probably 10 minutes). However, my nails were cut so unbelievably short that it will be a miracle if I don't get multiple ingrown toenails. She cut so much off the sides of my toenails that I'm in pain today, and it hurts to put weight on my feet or wear shoes. A few of my toenails even bled slightly because of how they were cut. I had pretty bad calluses on my feet as well, and I don't feel that they were properly removed. I tried to tell my nail tech to stop cutting my nails so short but communication was difficult due to a language barrier. This place would be awesome if nail techs were reminded the proper way to cut and shape toenails. read more

The Sense Spa - Ouch! - Nail Salons Near Me - Green Bay, Wisconsin

This place is a breath of fresh air. At first glance it appears similar to other nail places in the area. Next thing you know, you're being offered complimentary water, soda, and red or white wine (coffee is available as well, for a fee). Then you're handed a menu with a variety of services. An actual menu, not just a sheet of paper listing 3 different types of services. I also liked how they had the pedicure are separate from the manicure area. It made it feel more private. The gentleman who did my pedicure didn't do a mediocre job at the massage portion of my pedicure. He used pressure, spending a good 10 minutes on the massage. The acrylic nails my daughter got cost $5 more than most places, but they also looked better than they have at previous places. I recommend this place above all the others! read more

Enjoyed pedicures here. Very clean. Friendly staff. Would recommend and will come again.

Place is very nice and clean. Doesn't smell like chemicals or acrylic fumes. Great selection of OPI and Gelish polishes. Shellac mani and pedi combo for $80 and they do a really great job! Even with white polish. & you get a free tea at the end. :) read more

I went here on the recommendation from a friend. While it is beautiful inside, its tense and you do not feel welcome. I stoped without an appointment and I could tell them did not appreciate that. Then, make your services, "by appointment only." They we're very rude when they showed me the polish colors - almost Iike it was a chore for them to show me what they had. The young man who did my nails was very nice and did a decent job, but for what I paid and the lack of feeling welcome, I'll be returning to my old nail place instead. The gel polish didn't last half as long as it does when I go to my other place, for a fraction of the price. read more

Let me start by saying i am not from wisconsin i am from houston, so maybe i expect a different quality.. a different type of service? i'm not sure. I will start off with the fact that the spa is insanely unsanitary to the point i almost walked out upon arrival. My technician went on her phone right in front of me, The shape of the nails on each hand are different and also different in length. Honestly overall what concerns me is how unsanitary it is. the building is also merged with a restaurant which is... interesting. I suggest going elsewhere at least somewhere sanitary. read more

I had an appointment for 2:30, and didn't get in into 4. They had 2 workers doing nothing and was very annoyed and asked if I could cancel but they kept insisting that it would only be 10 minutes. Not only did my nails turn a different color only a few days later - without using any lotion or unusual things on my hands/nails, but they were chipped and uneven coming out of the salon. Won't be back! read more

I've known Vivian and Ryan for years, they were TERRIFIC in their previous location and their new location is ABSOLUTELY STUNNING!! Service is still amazing and staff is still super funny and friendly. read more

Buyer beware! This nail salon is not worth it. I treated my daughter-in-law to an SNS dip and what we got was a service they named SNS dip (and charged $45 for ) because they do a clear base dip then put gel polish on top! We had our nails done on Friday and by Sunday, the gel polish started peeling. When I asked the "technician" about why they were doing a gel polish she said the powder comes out rough compared to the gel polish. "Wait, didn't you notice how smooth my nails were before you started soaking them..? I did ask if they even had the color dipping powders, she had to ask the owner--a handful of gaudy, sparkly, cheap-looking powders tucked in a drawer. Additionally, we ordered tea from next door and was charged $5 each for a basic tea!! Save your $$$ read more

Check your credit card because the price they tell you is not the price they charge. My pedicure was $47 on the menu. Once my service was done she said she would check me out and said $47, when she came back with my card it was $52 on the slip and when I asked she said it is $5 extra for the OPI polish I chose... my pedicure was great but this just isn't right. I felt taken advantage of. Don't say you're running my card for x amount and 30 seconds later act like you didn't just charge me an extra $5. If that is normal protocol they need to tell you before they start the service. read more

The Sense Spa - Was charged $5 because I picked this polish... 4 days later it's chipping and she cut the sides of my toe nails deep and they still hurt. - Nail Salons Near Me - Green Bay, Wisconsin

Rude nasty bothered because I asked for disposable flip flops Grumbling and muttering about how she was so busy Very very disappointing. read more

The building has been transformed into a beautiful spa! Simple, elegant, interesting and comfortable. The staff is friendly, fun to talk to, caring and very skilled in their trade. The prices are very fare, and we will be back again and again. read more

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If you are a minority, this is not the shop for you. You will not be treated fairly unless you are a Green Bay Packer or a wife of a Green Bay Packer. They also will not take your service unless you have an appointment with them. As you watch others walk in specifically Caucasian clients without appointments, you will notice that they have no issues with taking their business. read more

I am not someone to post reviews but I had to share my experience. I got my nails painted white and noticed they began turning a yellowish color shortly after leaving. I called the following day to explain what I had noticed and the man was extremely rude to me and told me that my lotion caused this to happen. I did not put any lotion or apply any makeup before my nails turned this color. read more

The Sense Spa - Nail Salons Near Me - Green Bay, Wisconsin

Well, I had an appointment scheduled for later today but I have no regrets on canceling! I called to see if they would have time to get me in for a pedicure as well and the man that answered the phone was adamant about me getting there as soon as possible I explained I'd be stopping to pull out cash and he was so very rude about me just getting there I could pay with credit card or use the fee applied atm. no thanks I will take my business elsewhere where I don't feel like a nobody. I feel very disrespected and belittled by this man.. if I could I'd give ZERO stars read more

I came here with some of my friends for a girl night out. This place just blew all of us out of the water. They are so busy all the time, but the technicians are very meticulous, thorough and super friendly! All of my girl friends were very happy with their nails and we had such a great time. The Shellac lasts so much longer at this salon. I am very impressed! Check out their new salon, and they won't disappoint you! This is THE Spa! Thank you for all you do! We will be back! read more

I made an appointment for my daughter and I. We arrived on time, but still had to wait 20 minutes before anybody even talked to us. I had booked a pedicure and manicure for myself, and my daughter wanted acrylic nails put on. After they finally noticed us, they directed me to a pedicure station and had my daughter sit in the chair next to me to wait while my pedicure was done. After my pedicure was done, they moved us both to a nail station. The entire time our nail technicians we're working on our nails, they were both very obviously on their phones. The leg message was nice, but honestly, I could've done the same job at home. My daughter's acrylic nails looked obviously fake. I've definitely seen her do a better job on herself with an acrylic set she bought from the store! I get they were understaffed and trying to rush because we were still there after they were supposed to be closed (probably wouldn't have been if they didn't make us wait so long I'm the first place), but the end results were sloppy. I paid $165 for the end result to look like something we did at home. Do not waste your time and hard earned cash! There are way better places! If I could leave no stars I would. read more

The Sense Spa - Both of our nails right after we left. - Nail Salons Near Me - Green Bay, Wisconsin

The people are nice, but the polish they use starts chipping so fast. It wasn't worth the $100 I spent. Beautiful spa tho. I won't be back for anything other than the tea most likely. read more

If you think you're going to walk in and get an aphorism elsewhere. Even if they do take you they will be annoyed the entire time and they will not perform your services to a reasonable standard. I visited multiple times but decided to never go back when I had a particularly horrible visit. I had an appointment but the tech I had an appointment with had apparently called in that day. The owner himself begrudgingly agreed to take my appointment himself. He spent the entire time bouncing between me and several other patrons all while screaming and I do mean screaming at the young women who work at the front desk. He was flat out abusive towards them. Screamed at them while inches away from my face doing my nails and charged me upwards of $70 for nails that were chipped and terrible looking in 24 hours. Never again. Avoid this place. read more

Walked out. Rude people work here. Made appointment over the phone. Man angrily told me when I arrived that I didn't ask for gel. He could have just explained he didn't have time for it, instead he decided to berate me. I do not recommend this place. read more

I'd give 0 stars if I could. I went with a bridal party 3 of us left with nails bleeding. I also got a pedicure. HUGE mistake. My one foot is still in pain 4 days later and likely infected. I told the lady it hurt and she replied with "I know" and kept cutting. Not only did I get cut, while removing my calluses, she missed and filed my ankle bone. So for those counting I left bleeding in 3 different locations. It hurts to the point that I cannot wear shoes 4 days later. I will never return nor recommend this place to anyone. I have received numerous pedicures and this was by far the worst. We also made the appointment well in advance and they took a $50 deposit to hold our spot. When we called to confirm they had no record of our appointment and made us change our original time. read more

I visited this salon while I was in town visiting family. I had looked up the website and they offer many different services which seemed great. I entered the door and right away they asked if I had an appt, which I did, but I barely heard them since I was still basically in the doorway. After reading some of the reviews on this place, I guess that makes sense. The pedicure menu was really great and they bring out a selection of different salts and lotions which was nice. You can also order a tea from the cafe in the building and they will bring it to you. The only weird thing was that my technician got up after doing part of my pedicure and just left? I think she was done with her shift but no one said anything to me and I was left to wait for about ten minutes until I asked someone if I could get my pedicure finished. Super weird. I also got a manicure without any polish and they still charged me $26 for it, which I felt was a bit too much. It's a very nice place inside but just an odd experience for me, and very expensive for what I got. read more

Very poor customer service. Make an appointment and always wait 15-20 minutes past appointment time with NO apologies. Will not return or suggest. I received a message from them (Ryan, owner) today that stated my attitude was as ugly as my looks. Who does that?? Why is this person in business?? There are sooooo many terrible reviews on their FB page and not one response is them taking any responsibility for their actions. They all blame the customer. And are very rude and name calling. Ridiculous! Ryan has a lot to learn about being a good business owner. You don't get to treat people like that and stay in business. I think he is a disgusting excuse for a human being! read more

Absolutely terrible. Got a pedicure and the main person started it. Left me with someone who never did a spa pedicure before. Paid 36 to have lotion rubbed on my legs and my nails painted. Called to complain and the guy hung up on me and won't answer my call anymore read more

While the actual mani pedi were well done, the atmosphere was tense. Male owner obviously having a fight with his employee in their native language. The last few months the place is not well staffed, but keep taking more clients that call or walking. I had to wait after the pedicure to have polish applied because of lack of staff. I don't want to spend 3 hours getting this done. I'm not sure how they plan to run the new place with 25 pedicure chairs if they can't do the 10 they have now. I come to relax not listen to fighting among staff read more

They did an amazing job 10/10 recommended! Such a welcoming place, they do recommend appointments but walks ins are welcomed bit of a wait. read more

The Sense Spa - Loved!! - Nail Salons Near Me - Green Bay, Wisconsin

I will begin by stating that their facility is beautiful, however, Ryan, the owner as well as his staff are below average. I was a frequent customer when they were still USA Nails, but then my nail technician ended up leaving so I followed her. The only reason I went to Sense Spa this time around was because I had a gift card. I called for an appt for 3 people at 11:30AM for 7PM that night, walked in, naturally they all looked confused and while we are picking out our colors, Ryan's wife asked me if I booked my appt with him. Instantly I assumed he didn't mark me down, but he had no choice but to get us in anyway. We then sit down for our overpriced pedicures. My one friend had hers started 20-30 minutes before mine and my other friend, but somehow we all finished at the same time. The massages were pathetic from each of our nail techs and they had to warm the bowl water numerous times because of how long we had to wait. We were very displeased with this establishment, their lack of professionalism, and we won't be returning. read more

Had both awesome and terrible visits probably won't b back been going there for about 2 years ! Gonna find a new place I think.

I went there with a wedding party on Friday 5/21/2021. Our appointment was for 1230. Some were getting mani & pedi Some just one or the other. You don't get the same person the whole time theyswitch workers in the middle of your pedi. I was bleeding from 2 of my toes. They didn't work on my making my feet smooth and the massage was bogus.. My pedi should have been like $40 max and it was $71. This was the worst pedi I've ever had and I wouldn't recommend this place to ANYONE. read more

I can't say enough good about this place and I have tried almost all the others. I am very picky when it comes to this service and they go above and beyond. Staff is very friendly and the owner is a hoot. Woody ( aka Ryan) is amazing but Vivian is a God send. Sweet, professional does a fantastic job and very very friendly. Their new establishment is gorgeous but I miss the aquarium. They re usually busy and EVEN IF i HAVE TO WAIT BIT , IT IS ALWAYS WELL WORTH IT. I give them 5 stars. read more

The atmosphere is clean and nice and my nails usually turn out pretty good BUT if your looking for great customer service this is not the place. My first appointment the man was on phone trying to buy a lot to build a home and taking calls for a future appointments while doing my nails . I was a little put back but scheduled a pedicure for a week later. I paid extra for a longer leg massage ( my favorite part ). As I was getting my pedicure he was taking calls again and writing down appointments in the middle of my massage. I just went back again for my last time. I made my appointment a few days in advance. I was first to show up at opening for my appointment and first to sign in. A few ladies walked in after me and signed in . The owner walked in and took everyone before me and I was stuck with a girl trying to do 2 peoples nails at same time !! She would do mine for a few minutes and then leave and do the ladies next to me for a few minutes as I just sat there. This time the husband was trying to buy plans for his house so with my luck the lady doing my nails had to answer the phone and take appointments while doing mine and the another ladies nails. They over book and in turn provide horrible customer service . I know things are tough now but one of the ladies in front of me did not even have an appointment. If you have 3 workers and 4 appointments already don't take another one. Have her schedule one for another time ? read more

Me and my daughter went to USA nail salon . Great business and great staff my nails turned out great and the staff was so helpful can't wait for next time read more

I have been going on and off to these folks for years now, even at their old location as USA Nails across the street. Their prices have always been incredibly competitive, and the quality of service is outstanding for the price. Great value. I've never been disappointed with a manicure or a pedicure I've received either at USA Nails or at the Sense Spa. I love what they have done with their new location as far as the remodel, the addition of a coffee and tea shop, as well as offering new services like massage, etc. I love that it's a super relaxing environment versus a traditional nail salon where you walk in and get slapped in the face with the smell of chemicals. I also really like that on my days off, what I do want to get a manicure or pedicure, they are very kid friendly and will make room for my toddler to be able to come with me. There are other nail salons I have been to that aren't so mom-friendly. Thank you Sense Spa! read more

This is absolutely the best value in green bay for manicures and pedicures! The quality is exceptional and the prices are very reasonable. I may wait a few minutes for my appointments at times, but it's totally worth it since I can't get this quality and service anywhere else without going to a spa that is 2-3 times more expensive! read more

I was shocked by how unfriendly they were. They had a sign that said walk-ins welcome. I stopped without an appointment and was treated like I had the plague. My technician only spoke to the person next to her, and my gel nails were lumpy, crooked and unevenly painted. I will never go back. read more

They yell at their employee in front of customers! It's so not unprofessional! He could of pull them to the side and teach them instead of yelling at them! Also the young girl who just worked there is amazing! She has a conversation with me and ask me about my day other people just do my nails! Love her! read more

Rude guy that answers the phone. Made an appointment and when I got there he cancelled to ms