I'm always happy with Victor's work and this time he outdid himself. I was thinking of throwing…read morethis purse away because it was worn and looked shabby. He said he could clean it and condition it for me. I couldn't wait to pick it up and when he pulled it out of the bag, I nearly cried. All I could say was "it's beautiful. I'm so happy!" He charges a fair price and does great work. I can't recommend him enough.

It's worth a drive from the city (SF) to visit Victor. He executes all repairs with the heart and…read moredevotion of a second generation cobbler. Highly recommended!!!

Needed to get my Ugg clogs fixed because the strap broke due to poor manufacturing…read more 10/10 would go back again, my shoes were fixed and they looked so much better than what I had before.

I've been meaning to write this review for months now because Jesse at South City Shoe Repair truly…read moredeserves the praise! I brought in my son's Florsheim Comfort Tech dress shoes, which had a sole starting to detach. These are expensive to replace, so I was hoping for a solid repair. Jesse quickly assessed the issue and fixed it with a shoe nail, making the shoes just like new again. Not only was the work top-notch, but he charged a reasonable price--much less than buying new shoes. On top of that, I didn't have cash on me, and he trusted me to come back to pay, which speaks volumes about his honesty and integrity. He also completed the repair in just an hour, exactly as promised, quality shoe repairs at fair prices. Highly recommend

Grigor did an amazing job figuring out and installing an OEM key fob for a KIA Forte -…read moreThis man will make sure he gets the job done. Great troubleshooting, well done many thanks to him

I was referred here by Art's Peninsula Locksmith when I needed a key fob made for one of our…read moreservice vans. Gregory took the time to thoroughly explain the process and set clear expectations from the start. The cost of duplicating the key was approximately half of what the dealership quoted and was competitive with the pricing offered by other locksmiths for the same service. After I placed a deposit, he had all the necessary parts within one business day. I dropped off the vehicle at his shop, and just a few hours later, the new key fob was programmed and ready to go. Throughout the process, Gregory kept me informed with timely updates, which I greatly appreciated. Both Gregory and his wife were professional, friendly, and genuinely pleasant to work with. I'm a strong supporter of local, family-owned businesses, and this was an excellent experience from start to finish. Gregory has earned my trust, and he will be my go-to resource for any future key duplication and programming needs. Highly recommended.

I brought in 3 pairs of boots to have the heels replaced, and for buff and shine. I initially…read morewondered if it was worth the expense vs buying a new pair, but I really loved these boots and figured I'd give it a shot. Wow came back in a week, and my boots looked good as new! The leather really shined and the heel caps were probably even better than before. Super happy with his work, and happy to recommend!

Chang is one of a kind. He is spot on with his stellar service. This shop is also for vacuum…read morerepairs but his not to be missed expertise about anything related to shoes, boots, slippers for both men and women is incredible. He is also an opera buff like me. I not only stand by his work which is below the usual market rate but visiting him is like reading a Longfellow poem. I like his eccentric way of doing business & tells customers what they might not want to hear but he is a master of his craft. I have very wide feet and always need my boots or shoes stretched which he does to perfection and is an expert in what to buy to keep them in shape. He will return what you brought in if is beyond repair or cost too much.

Had leather sandals that detached from one strap. Took it here to the cobbler and he diagnosed it…read moreand said he can fix all the joints (4) that are all cracking and coming apart. He charged me $25 and said he can do one shoe for $18 but will do both for $25. Cash only Up front. I came back 5 days later and he only did 2 joints. It was not only a sloppy job, he left glue residue everywhere. geez.. he didn't even wipe it down! I can do this better myself. I'm shocked how bad this went. the photos speak for themselves. Go look at my Google review... I tried asking him but he kept telling me to go and have a nice day. What. I will never give my money to this place ever again And neither should you

My 100% go-to ... Always super quick reliable and great craftsmanship. I only wish I didn't have to…read morego all the way downtown!

Supporting neighborhood businesses is important in keeping local ones vibrant and preserving the…read morepast. Ocean Avenue has really evolved with the influx of Asian, mostly Chinese, families, that reside in the Ingleside. The condo project with the Whole Foods Market and Philz Coffee probably sparked the change to a degree. Back to this business, I searched on Yelp for a place close to home to repair my most practical and favorite piece of luggage (https://www.yelp.com/user_local_photos?select=cW_maSKmgOcT-qSrOWgU3g&userid=saJuyv784apZzH--psHZ3Q). When I last used this about a year ago, I tried to roll my bag from the SFO baggage claim carousel to get my car when I noticed a rattling noise as I walked. I didn't think much of it till I got home when I saw the problem. The wheel were cracked into pieces, likely from my hard handling when it was packed to capacity. As a result, I sought someone to help with this. Johnny had to find the right parts which took a while. Finally, I was glad that he replaced wheels (https://www.yelp.com/user_local_photos?select=OsyfsFP4hkC5p1a1lfjeyA&userid=saJuyv784apZzH--psHZ3Q) in time for my next trip. Johnny is very nice and personable but, if you are in a rush or a bit OCD about broken possessions like me, you do need to stay on top in getting updates on the work. Do call and leave messages if he doesn't answer or you stop by when the store is closed.

A-1 Shoe Repair gets the job done, but don't expect anything special. Dropped off a pair of shoes…read morefor a basic fix--quality came out decent, no major complaints there. Pricing felt a bit on the higher side for what it was, though. Turnaround time was okay, not super fast but not painfully slow either. Customer service was kind of neutral--no attitude, but not exactly welcoming either. Overall, it's a solid "if you need it, it works" type of place. Not bad, not great, just average.

This business altered my wife's wedding dress, and the result was exceptional--truly one of the…read morefinest I have seen. Their craftsmanship and attention to detail reflect a high standard of excellence. They also provide convenient service, traveling from San Mateo to San Bruno to meet client needs. I highly recommend them for dressmaking, garment restoration, and accessories; they are dedicated to restoring items to their original quality. The Value is fair!!

Excellent work by The Cobbler! They repaired my Louis Vuitton strap and replaced the inside…read morematerial, and my bag looks brand new. The owners are very nice and accommodating, and their craftsmanship is outstanding. Highly recommend!

For small repairs on shoes that you don't care much about -- the price is cheap and they deliver…read moregood quality craftsmanship. The issue is that they never meet their deadlines. I thought this time, if I give a month deadline it would be fine. Month goes by and no texts, no updates. They don't pick up calls so there is no way to check besides going there in person. When I finally lugged myself there, they couldn't fine my shoe! They looked for ~15 minutes and when they finally located it, obviously no repairs have been made. At that point I was just thankful that my shoes weren't lost forever and left. I don't understand why they even bother to have a notebook where they supposedly keep track of their work....I'm torn about this place since they did great work on my shoes before with reasonable price but I'm just getting tired of never getting my shoes on time. I am done.

I really wanted to like this place, really wanted there to be a quality shoe repair joint close to…read moremy neighborhood. This isn't it. Or maybe it is, but I'll never know, because nearly two months after drop off, and one month past the due date, they still hadn't started to replace the heels on my boots. When I showed up in October, eager to support a local business, a customer was reading them the riot act because they had lost his shoes. Should have taken that as a bad sign. But I liked how charming the shop looked, with various western belts and saddles adorning the rustic, adobe stuccoed walls, and shoes and boots piled high on every surface. "Surely they have a system," I thought. Maybe they do, but it didn't work in my case. Since they don't answer the phone, I wasn't able to easily inquire about the status of my repair, or maybe claw my way to the front of the queue. Today I finally made my way there in person, expecting the work to be done and...nope. Nada. I have no idea how things are organized here, and it took him a while to even locate my shoes. He said he hadn't gotten to them yet and could have them done tomorrow, but I just didn't believe that would happen, or that the rushed work would be up to par. I took my boots and left. So again, maybe he's great, and the homespun environment is worth the hassle, but I wouldn't go there if you actually need your shoes fixed in a reasonable amount of time. Pros: * Quirky local place, which I assume is owner/operated * They have a 15-minute green curb drop off zone out front...very convenient, but ultimately a waste * Located on a beautiful block in the Castro, closest shoe repair to the Mission Cons: * They over-promise and under-deliver. If you're too busy, just decline the work...I can respect that, and adjust my expectations accordingly * Lousy/zero communication * For some reason, they have a bench blocking customers from entering the store that was set up for COVID, but I guess they prefer that vibe. I personally avoid businesses that do this sort of thing in 2025.