10/10 highly recommend! Immaculate customer service. Was very shy once I walked in & thought about…read morecanceling, glad I didn't. First time here but felt like I was at home because the ladies are so welcoming . I had several of questions, because this was my first wax ever they answered every single one & gave advice as well , they're so knowledgeable. Also have great deals for first time customers & 20$ credit when you referral a friend, so pricing is very reasonable. Fellas don't get scared to get it waxed ! My first ever wax, I'll for sure be back !! Everyone please don't forget to tip . all super heroes don't wear capes & their work should never go un-appreciated. Thank you so much

Let me start this by saying that Ashley is absolutely FABULOUS!! I truly can't recommend her…read moreenough. She is meticulous when it comes to caring for your most private parts (LOL) and is equally thorough and efficient when it comes to aftercare recommendations. You always leave feeling comfortable, informed, and well taken care of. The one-star review is for the sole reason that I'm not returning to my previous waxing provider, which comes down to management response, or lack thereof, on two separate occasions. The first issue occurred over nine months ago when the Upland location closed. I was unable to get a refund for the remaining balance on my account. When I called this location to ask if I could at least use the funds toward product purchases, the manager never followed up. The second issue happened just this past week. I brought to their attention that the stepping stool (used to get onto the waxing table) has always been filthy. I was told this was not a priority, as there were "more important areas" to focus on. For those unfamiliar, clients sometimes remove their shoes before stepping onto the table for a bikini wax, which makes the cleanliness of that stool especially important. After that response, I made the decision not to renew my membership. Respectfully reviewed.

Clean, inviting and soothing atmosphere. I loved the organic products used, especially the…read moreaftercare. Crystalin took great care of me!

I tried this place out a few days ago and was pleasantly surprised at how clean, professional, and…read moreimmaculate the place was. The owner is very thorough, professional, clean, and welcoming. She did a great job sugaring, worth the "owners" fee/cost increase for sure. She is passionate and informed- walked me through the history and process of sugaring and after care. I will def be back and happy I don't have to drive to OC anymore for a 5 star service.

This is 100% my new go to for all my brow needs! Callista was super nice and did a great job…read morewalking me through the process and executing amazing results. I got my brows waxed and tinted, the price was so affordable! I did get a little lost trying to find the shop but, I called the owner and she was quick and responsive. She guided me to the suite so I was able to complete my service. Will definitely be back in a few weeks to try brow lamination as well!

My eyebrows have never looked this good. Got a wax and the shape/trimming is perfect. Will…read moredefinitely be coming back

Best Brazilian ever! Marina is awesome! Extremely professional and very sweet!! Definitely will be…read morecoming back!

I can't say enough good things about Marina. From the moment you walk in, the experience is…read moretop-tier. The front desk staff is always warm, welcoming, and professional, which immediately puts you at ease. Marina herself is fantastic--friendly, knowledgeable, and incredibly thoughtful in how she approaches her work. She has a real talent for making spot-on recommendations, and you can tell she genuinely cares about her clients' comfort and results. She creates such a relaxed, judgment-free environment that you feel completely comfortable the entire time. One extra touch I really appreciate is the selection of snacks and drinks offered upon arrival--small detail, but it makes the experience feel elevated and well thought out. SkinSpa is consistent, professional, and welcoming, and Marina is a true standout. Highly recommend to anyone looking for excellent service and great care from start to finish.

Laurica did an amazing job at making me feel comfortable after years of not getting sugar waxed…read more She's so kind, patient, and genuine. Looking forward to my next appointment!

First time sugar client and Laurisa made the experience so comfortable! Will definitely be…read morereturning. She was very professional and informative, and her studio was so clean! Thanks again Laurisa

After 1 year of searching for an esthetician who knows what to do, I'm soooo happy to have found…read moreGail! It's been difficult to find a decent place after moving from the bay area, and after having 3 failed attempts before I came here. Gail makes it so comfortable for you and she's hilarious, it seemed as if I've known her for awhile. She's got great tips and advice especially when it comes to exfoliating and proper skin care :) (thank you!!) It's very apparent that she's been doing this for a good amount of time because not only is she fast, but she's extremely efficient at her work. Trust me when I say, Gail is very good at what she does. I got a brazilian with her, and aside from the normal pain we go through with that, it was very minimal compared to the others I've been to in the area. On top of that, the healing process was much quicker as well. I'm so stoked/happy/grateful to have found my go to person here in SoCal. Thanks Gail!!!!

Amazing work always keeps me looking fresh, she makes me feel comfortable. She always makes sure to…read moresqueeze me in even when she's booked up. She gives great education on after care.

I've been going to her for about a year now for Brazilian sugaring and I honestly wouldn't go…read moreanywhere else! She is the sweetest, so personable, and most importantly--amazing at what she does. She always makes you feel completely comfortable, which is so important with this type of service. If you've ever felt nervous about booking a Brazilian (especially if you haven't shaved ), don't even worry--there is zero judgment here. She makes the whole experience easy and stress-free. If you're thinking about trying sugaring, she is 100% the person to see. Highly recommend!

Had underarms and chin sugared done by Christina. She was super kind and quick. Her suite space is…read moresuper comfortable and soothing. I had been looking for a sugarist since moving back in the area and so glad I was able to book with her! My underarm hair growth has been super slow and Christina's technique was super light.

I used the groupon to try waxing for the first time and it was so worth it :) Mariah was a great…read morewaxer and she talked me through it and answered all my questions :) I recommend her services :)

Came here for the first time today, Christina was amazing, super sweet and friendly! Excellent…read morecustomer service 15/10 and she was super gentle and detailed with my wax service. Definitely recommend her and her services! Work space is also very clean and ambience feels very welcoming.