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    The Smilist

    3.8 (44 reviews)
    Open • 8:00 am - 4:00 pm
    Updated a few days ago

    Services - The Smilist

    Dental bridges

    Crown installation

    Crown cleaning

    The Smilist Photos

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    Random bill they sent my wife 2.5 years after her cleaning

    The most terrible dental experience I've had. I really tried to give this place a chance: I did two teeth cleanings and a whitening which were ok - Richard, you're ok but the rest of you are crooks. I had a crown implant which wasn't necessary (read further below) and was a painful nightmare of an experience. The Smilist is also dishonest with their billing and racks up mysterious bills against you. On my first visit, the dentist (Dr Kirshembaum) told me I needed a crown, and she "had a few minutes" and could do it right there. I trusted her and went with the process, allowing her to drill and put in a temporary crown. When the permanent crown fitting happened she clumsily put it in, and a couple of days later the crown fell out and I was in SO MUCH pain (your tooth nerve is exposed). I had to go back to get it re-fitted on. Every time I came in, the office receptionist would say I owed a lot of money until I question them and made them look deeper. Then they would say that they "figured something out with my account" and that was fine. I was told that the cleanings were completely covered by insurance. I paid for the whitening entirely out of pocket, and for the crown they gave me a detailed sheet showing what insurance would cover and what I would pay out of pocket. To be clear, I paid exactly what was on that sheet and what was communicated to me as owed before procedures were performed, but every time afterwards there was always a high balance. Later on, I learned the insurance denied the coverage of the crown. When I contacted insurance, the rep explained that it was denied because the X rays showed that I NEVER NEEDED A CROWN at all. Months later, I was still in a lot of pain from the crown and reluctantly had to go back. The original dentist never actually checked my bite and fitted/shaved down the crown to fit properly, so my bite was uneven which caused me to bite with full force onto the one tooth with the crown. The new dentist I saw (Dr Culpepper, who had been briefed on my experience) performed the fitting adjustment, but then remarked that I now need a ROOT CANAL on that tooth!! He also conveniently "had a few minutes to do it right there" if I wanted. Ok lastly, my wife went to the Smilist 2.5 years ago for a simple cleaning. We just got a bill in the mail today for over $500 for her with no explanation why! I've held off on posting a review on this place for a while, but this last bill was the final straw. There's more to my experience here (that's what a shit show this place is), but I had to narrow this down for brevity. To this day, my tooth with the crown still doesn't feel right, but I'm not going back to these crooks and I advise anyone else to also AVOID THE SMILIST

    Kisha K.

    Beautiful and warm atmosphere. The office is very clean. The staff is professional and very kind. They are like family to me. Dr. Culpepper is an excellent dentist. He is a very cool dentist. He makes his patients feel at home and comfortable. He is also funny and likes music. He is also very thorough and articulate when it come to his work. If I must say so myself, I am very pleased with the dental work that he has done on my teeth. I would definitely and highly recommend him to others. His assistants Marisa and Mario are wonderful as well. If you are reading this review and are impelled to seek future dental care.....find your way to THE SMILIST located at 120 Nassau Ave. Greenpoint NY 11222 (347) 560-4540.

    Goodie bag, yay

    I had a great experience at this dental office. First, the front desk asked me to fill out the form on my cell phone before the visit so that's contactless. Then they took x ray and Yan the hygienist did a fantastic job, I drink 3 cups of coffee per day and when I say she did a great job I mean it. Lol!! I love my dental assistant Marisa, super friendly and professional, she makes me feel very comfortable at the office. Doctor Culpepper was very knowledgeable and gave helpful advices for taking care of my teeth, he recommended night guard and a crown for my tooth. Very clean office. They also gave me a goodie bag after the visit. I will be back soon!!

    Guys. I love this place

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    8 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - The Smilist

    Review Highlights - The Smilist

    “Briana and the girls in reception are kind, helpful, and easy to schedule with- explaining everything to me.”

    Mentioned in 3 reviews

    Read more highlights

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    Williamsburg Dental Works

    4.5(58 reviews)
    0.5 mi•East Williamsburg

    Dr Pan was great and took 45 minutes to do the right side of my mouth for fillings…read more Dr Melka did the left side in 15 minutes, put no caps on and the next time I went to the dentist had to redo all of hers. Ask for Dr Pan!! Can't speak to Dr D as much but the laziness and lack of care from Dr Melka is frustrating and now expensive

    I came to this office for tooth extraction and dentures, in severe pain. I am on medicaid and…read moreneeded emergency extractions so I could get dentures. I had someone willing to help me have my teeth extracted. Dr. Igor Deckhkanov and Dr. Howard Wang intentionally harmed me and refused me full tooth extraction and dentures. I have infection, bone loss, metal allergies and type 2 diabetes. Dentures are literally my only option. Dr. Wang cracked a tooth and broke two crowns extracting only four teeth. Dr. Wang refused to extract anymore saying they weee healthy teeth, which is false. CBCT proved him totally wrong. Dr. Wang charged over $6000 to cause me harm removing only four teeth for that ridiculous price. Dr. Dekhkanov charged $1000 to replace the temporary crowns Dr. Wang broke. They were on horribly decayed, painful teeth Dr. Wang refused to extract. The temporaries look like they were made by a preschooler. Their xrays and cbct were unusable by other dentists and were $600. Dr. Dekhkanov intentionally did not point out infection in my teeth and mouth. I had to point it out to him on CBCT. It is overt infection needing biopsy and culture. And then Dr. Dekhkanov prescribed me a pediatric dose of antibiotic to treat the infection he tried to hide from me. He and Dr. Wang refused to extract my teeth for dentures. I am already missing 10 teeth. I believe their refusal was an intent to prevent treatment of infection and bone loss. I believe they work with the shadow government in this metaverse who intend to cause harm to very specific people. Evil men. I have conditions which prevent me from being able to have further crowns and root canals. Dentures are the only option for teeth, and they refused. Please see the videos I uploaded of them refusing to extract my teeth for dentures and providing no option for teeth.

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    iSmile Dental

    iSmile Dental

    4.2(130 reviews)
    0.8 mi•Williamsburg - North Side
    10 years in business
    Women-owned & operated

    Wonderful office with very professional staff from front desk receptionists , dental assistants,…read morehygienists and dentists. The quality of care is excellent and unfortunately haven't been able to get back there asap. So convenient bc it's a block away and it's a great office.

    I went to iSmile Greenpoint as a new patient to have an existing filling redone. [Background: I'm a…read morepatient at Wally and they don't redo fillings]. Dr. Diba redid my filling and said that all went well, however that my filling in the next tooth would also need to be redone imminently. As I was already numbed, we agreed she could do it then. I have had plenty of fillings before, but I have never had my head jerked around, sharp pain, and so much uncertaintly during an appointment. It ended with her letting me know that she drilled so much tooth that I would probably need a root canal. The office manager texted me the next day with several apologies, probably because the staff had noticed what a disaster it was. This was a dentist they were "trying out." I wish I'd been informed as much, and that a regular dentist had also been present. I haven't chewed with the left side of my mouth since, and rely on ibuprofen and tylenol for the pain. iSmile ignored my last scheduling text, and while was told that the owner was going to call me, but never did. They were paid well from both me and my insurance, the dentist was paid, and yet I have to undergo a root canal elsewhere. Obviously I've booked in with my previous dentist that is trustworthy.

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    Aesthetic Dental - Porcelain crowns !

    Aesthetic Dental

    3.3(13 reviews)
    0.6 mi•Greenpoint

    Great team and atmosphere, from the reception, to hygienist, and the dentists!…read more Thank you, 1 day after procedure(feels like a new tooth) had fillings done.

    It's true what they say about the grass is not always greener on the other side - i decided to…read morechange dentists out of convenience for myself travel and time wise. Upon walking into this place - the waiting area in NOT esthetically pleasing to the eye. Waiting area - seats look dingy and dirty. Front desk had an issue with finding my insurance information for some reason. Not friendly at all. The woman who took me to the back for x-rays seemed to have a language barrier and barely said hello. After x-rays were done - walked to me waaaaay to the back where i'm sure i would be forgotten about and not a word was said in the process. I sat back here for what seemed like FOREVER - but once Darren the hygienist came things started looking up - what a positive individual and he made my experience much better than how it began. What a pleasure to have met him. Wish all hygienists had the energy he had. I was told i was going to get fluoride put on my teeth - not done. Dentist wasn't thorough with his exam - nice guy but I wasn't satisfied with the service provided. Overall - i came here expecting something totally different- the place itself needs an upgrade it's pretty much falling apart and not in good shape. I highly doubt that I would return.

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    Brooklyn Dental Professionals

    Brooklyn Dental Professionals

    4.1(23 reviews)
    0.9 mi•East Williamsburg

    Finding a good dentist feels like pulling teeth, but these guys are legit. Always little to no…read morewait to be seen at appointment time - punctuality in any doctor/dentist office is a rare treat. Great skilled dentists and assistants. I'm 5 cavities and a cleaning in. Friendly receptionist. And they don't price gouge. This is my 5th dentist in as many years and you can just tell when they're scamming for business (medicare for all is the way to go folx), and these guys give you the real deal.

    EXTREMELY RUDE AND SNIPPY FRONT DESK STAFF. I had a cleaning here last week and it was average. My…read morecomplaint is because the dentist recommended a deep clean so I asked them to submit a request to my insurance. Before I left I asked a couple questions and the person at the desk looked up my record and told me I had NOT put in a pervious request for this service. They said they would call me once they got an answer. No one did. I called two separate times and on the 2nd call they informed me the service was declined. The male I spoke to was very short and snippy and really made me feel like he did not take this seriously, so I asked to speak to someone else. The 2nd person was even ruder. First off, there was ZERO patience or kindness from either of your staff. They said there is NO WAY I can communicate with my dentist- not via phone, or email or even through a medical portal. I would have to pay for a $150 visit to come in and ask questions. They said the doctor was "too busy" to communicate any other way. Second, your staff is directly sabotaging my access to health care because they are unwilling to help me properly submit a 2nd request for service. You guys took my money then left me high and dry when I actually really needed you. I will be losing my healthcare in 60 days and I don't have time to play games with snippy staff who simply refused to answer questions or take my case seriously. If your front desk staff can't be polite and compassionate, they should find a job where they don't have to deal with the public. They are acting like gate keepers to patient's health care and in a world where it is already hard enough to get medical care this is your biggest failure. I'll find another dentist. Do better.

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