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    The Spa at Mandarin Oriental

    4.0 (106 reviews)
    ModerateDay Spas
    Closed 11:00 am - 6:00 pm

    By appointment only

    The Spa at Mandarin Oriental Photos

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    Kerri O.

    Came here to spend a quiet peaceful time on my bday and I truly fell in love with this spa. Everyone was very friendly when I was there. The facility was kept very clean and not crowded the day i went. I was able to enjoy the whirlpool and the steam room all to myself. The water in the whirlpool was oxygen infused and I love being in there. They also let me enjoy the swimming pool even though it is only open to hotel guest due to some booking issue, i was able to enjoy all the facilities and I spent half a day there. I spent over $400 there so its definitely a once in awhile type luxury but I hope to come back every year!

    Irene H.

    VIP Suite: Came here for the VIP Couple's Escape. I can't remember if it was 3 or 4 hours. We arrived after lunch on Saturday and left by dinner. We had a private 650 sq ft suite that had city views facing the NW direction, a really nice bubble bath, a steam shower, an Oriental bed for lounging, bathroom, and massage tables. They gave us some time to enjoy the bubble bath, which had a really nice bowl of fruit/figs, and bottles of water next to it. It was hard to keep track of time - there was no clock. After the massage, we got bentos served in the Oriental bed. We were looking forward to this, but have to say it was very very mediocre. I expected more for the price. Massage: Our therapists were good and very nice. I fell asleep. Everything is customizable - the window shades, the music, and type of massage. The massage bed was really comfortable. Spa Amenities: I got here first and there was an open lounge/lobby with tea and fruit beyond the front desk. This was a really small lounge, definitely for waiting, not lounging. I'm not sure if this was called the tea lounge. After you check-in, you store everything in a locker and change into a robe. The locker room has many stalls and everything you'd need to get ready. You are free to enjoy the steam room, pool (it looked really small), relaxation lounge, and showers afterwards. I spent most of my time in the relaxation lounge, which is separated for the genders. It faces Central Park, has snacks, comfy lounge chairs/beds, and has a fountain. What was a downer is that there were women who kept on talking so it did not feel that relaxing. Also, it reached capacity quickly and was over capacity at some points. I'm not sure if they have any capacity controls. (I think the hotel guests can use the amenities too). Pricing: I didn't have to pay for this. It was gifted. I think the pricing is more on the ridiculous side. While I am very thankful for the gift, I am happier spending much less for a massage with less frills in a less prime location. I definitely would not recommend the amenities on a weekend as it was too crowded.

    Sarah T.

    The price is not for the faint of heart, BUT you will have an amazing massage and/or facial. I wish I'd remember the masseuse or the estheticians name, because they were top rate. This place is luxurious and relaxing. I don't care for the ritualistic treatments of washing the feet and some of the time ritual packages. I feel its a waste of time/money. I left feeling relaxed and content. I do wish they'd have the option of ordering food while in the relaxation room. I think they may have a lunch option if you order it in advance or something? I've been there a few times. I couldn't really relax when there were a lot of people. but other times I was alone in the relaxation room with perhaps one other person and it was divine. It was a bummer that I dropped my phone in the bathroom and the screen broke, but that isn't effecting my rating obviously. some good quality tiles, lol. I hope to visit again on my birthday.

    Unsatisfactory spa conditions: The spa was unclean, with floating debris visible on the water's surface (I took photos of patches oils or creams floating in the water). Old cups and towels were scattered everywhere. They include gratuities in advance, even with this level of service. Customers who spent $300++ had limited access to the sauna and no access to the pool. The management's response to the provided evidence was indifferent. Not recommended.

    Jaimee A.

    The hubby booked us massages at The Spa at Mandarin Oriental as a birthday gift for me. Let me tell you, this was a first class experience! When we arrived, we were greeted by a lovely gentleman who gave us a warm towel for our hands - very much appreciated on this chilly December morning. We were then given a tray with slippers (our shoes went in the tray). The hubby and I were escorted through the spa and shown the various amenities. Here are some of the highlights: Highly oxygenated pool (aka massage pool) - the hubby enjoyed this very much. I didn't use the pool because I don't like sitting where other naked people have sat before me, but that is how I roll. It looked immaculate. Steam room - again the hubby really loved. I don't like hot humid air so I didn't indulge. Relaxation area with treats and tea - I loved this The hubby had the hot stone massage, which he said was terrific. I had the aromatherapy massage which was amazing! We both came from our treatments extremely relaxed and happy! To be fully transparent, this is not a budget outfit. Be prepared to shell out serious coin for treatments at this spa. If you are a spa aficionado like me, it is definitely worth it. If you are a Massage Envy type of person, this is probably not for you.

    Aubrie A.

    Best spa in the city with the most gorgeous view. The massages are good and all the other services and amenities are awesome.

    My private room
    Nic P.

    Quite obviously this is going to be a five star experience; it's the Mandarin Oriental. I've visited this hotel before and am just a fan of this kind of decadence. Maybe in my next life I"ll be born rich enough to set up residence in this hotel. I hope it's still around when I reincarnate. I went in for the Oriental Harmony Experience and had my own private suite and it was just amazing. Everyone is so kind and accommodating. As I sat waiting to be led back to the spa area I was given a warm towel and a cup of their amazing hibiscus tea. It was a welcome way to start this rainy day. I was taken back and given slipper and a robe (you get the slippers before you go back, actually) and my own locker to store my things then show around the beautiful spa area. I first visited the area with the steam room and vitality pool and it was so relaxing. I didn't want to leave the steam room. Ahhhhhhh. Next I relaxed in a room overlooking the city on a comfortable chaise lounge. I was then led back to my own suite with an amazing soaking tub. A basket of fruit and bottled water was right on the side where I completely indulged while I sat in this amazing bubble bath. I showered in a shower that I would love to have in my future-life mansion when I return. Everything just oozes beauty and class at this spa. It was time for my 'four-handed' massage, which is two therapists doing the massage at one time. I liken it to synchronized massage. I literally could not tell if it was one person or two people doing the massage at times. Disconcerting, but incredibly relaxing. They started with a foot bath and my choice of massage oil that smelled divine. My therapists spoke in low, soothing tones and with explanations about everything that would happen. I was completely relaxed and ready. First a body scrub with salt, then a quick rinse then back to the table where I got THE best massage I've ever had in my life. With both massaging each side of my body in sync with the other I fell into a deeply relaxed state. In the end I fell asleep and didn't even realize that they were done! It was amazing. I did feel a little ill afterward, but I think that's amazing. My body was so soft from the scrub and I slept like a baby. It was an out-of-this-world experience that I highly recommend. Afterward I had time in my suite for a bento box lunch with spicy edamame and a seaweed/shrimp salad that was heavenly. It was the perfect ending to the perfect spa experience. As another reviewer noted, this isn't for those looking for a budget experience. It's incredibly priced and incredibly worth it.

    Surprise birthday gift from the spa!
    Jo L.

    My husband surprised me with a spa day here. Didn't even know until the morning of the treatment. So I do not know anything about the booking process (I saw some negative reviews about it). As stated before, this is the Mandarin Oriental, I had high expectations :-) I read briefly about the service prior to arriving, but that's it. When I saw my therapist for the day-Missy-she explained all the steps and she was so attentive to every need. I was very blown away by her passion. You can tell she loved her job. I got the "Clearing Factor" a detox treatment that included lymphatic massages on face and body, lymphatic cupping on back. A scrub and an organic wrap. The bed was adjustable and SUPER comfortable. They used an unique treatment line that is exclusive to the MO ( I forgot the name) but it's great! I should have purchased some. Every amenity was very enjoyable. I did not have issues with really anything. The shower experience was nice when you dip out of the oxygen Infused whirlpool (love the metal bars in the pool btw) and steam room. The tea lounge for waiting is beautiful. I looked at every tea pot there. The relaxation room has a fully stocked snack bar where you can make your own granola mix. The lounge chairs are to die for! I think what makes this such an experience is being on a high floor and having such a great view. Oh they ended the treatment with a fresh organic green smoothie made by the chef.... it was delicious. I would definitely come back..... yes it is $$$$$ .... so maybe not too soon! LOL

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    Best Spa to spend evening with your girl and friends in a romantic manner at reasonable cost effective and ambience

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    Page 1 of 3

    Ask the Community - The Spa at Mandarin Oriental

    Do they offer day passes to use the facility if you're not interested in a treatment?

    Only as a guest of the hotel, otherwise a treatment is required.

    View All 2 Questions

    Review Highlights - The Spa at Mandarin Oriental

    After lounging there, I headed straight to the vitality pool where I disrobed and let the water jets finish what Kazumi started.

    Mentioned in 10 reviews

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    Nuansa Spa

    Nuansa Spa

    4.7
    (298 reviews)
    0.8 mi
    $$$

    Hands down the best massage I've ever had. "Why?" you ask…read more Buckle up. I ran in FLUSTERED. I was running late from work. Lukkana greeted me and told me to catch my breath. She set me up with some calming tea and brought me to a private changing area with a locker for my belongings. Everyone in the vicinity checked in to make sure I was doing ok. I was worried that because I had arrived late, I would eat up some of my massage time. No siree! They moved my massage to start when I was ready to begin. I booked the 90 minute Nuansa classic massage. You know how some places start the clock before you've sat down and finish the massage early (aka you pay for an hour and it's only about 45 minutes)? Well! That's not the case here! I got all 90 minutes of my massage. The massage itself: not to be believed. Lukkana started by saying "time to relax". And boy did I. Let me tell you one thing about me - I have the most ticklish legs of anyone I've ever met. Usually, when I have my legs massaged, I kick a hole in the wall and the masseuse files for a lawsuit (this is an exaggeration). Well! Somehow, Lukkana was able to work the muscles in my leg without triggering my dainty ticklish reflexes. I was astonished! Then, you know how sometimes you ask for a firm touch and you get jelly hands? Or the other way around and you're walking out with bruises? WELL - Lukkana made me feel immensely relaxed WHILE ALSO really working the tissue. What a novelty. She finished up with a scalp massage, which is truly the way to my heart. 11 out of 10. Would recommend. Thank you so much for making my day.

    Fantastic little spot.. walked in off the street and they certainly made it happen with the most…read moreexcellent technician. Despite not having an appointment the receptionist was so helpful and the technician was so lovely. Everyone was so professional and I felt fantastic afterward.

    Photos
    Couple's Room
    Couple's Room
    Relaxation Lounge
    Relaxation Lounge
    Treatment room

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    Treatment room
    Banyan Tree Thai Spa

    Banyan Tree Thai Spa

    4.8
    (197 reviews)
    1.6 mi
    $$

    Incredible 90 minute massage with Namn I had read up on the…read morereviews before I visited and was happy that the reviews were spot on. The staff is very welcoming. The atmosphere is very relaxing and the service was very thorough and tailored to my request. Also, the price is not outrageous like I feel I encounter so often in the city. I'll be back!

    We enjoyed our first 2 visits to Banyan Tree Thai Spa, which makes our 2/19 visit even more…read moredisappointing. Fifteen minutes into our 90-minute couples deep tissue massage, I saw my husband's therapist, Lydia, typing on a lit smartphone while leaning over him. When she realized I saw her, she hid the phone under the sheets. There is no version of this that is acceptable. Texting during a paid massage is blatant misconduct. It didn't stop there. My husband repeatedly asked her to focus on his neck and shoulders and avoid his feet. His requests were ignored. The technique was lazy and mechanical - repetitive forearm circling with little to no pressure, despite requesting deep tissue. He left feeling like he didn't receive a massage at all. When we raised the issue, the owner acknowledged the behavior was "unacceptable" yet offered only a 25% discount - as if actively texting during a massage, ignoring repeated client requests, and delivering a substandard service were minor inconveniences. This wasn't just a bad massage. It was a complete lack of professionalism and accountability. We will not be returning.

    Photos
    Sitting area
    Sitting area
    Hallway
    Hallway
    Kate as my masseuse. I got a Swedish 60. was relaxing and enjoyable, Only thing that's tricky is the traffic noises outside

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    Kate as my masseuse. I got a Swedish 60. was relaxing and enjoyable, Only thing that's tricky is the traffic noises outside
    Oasis Day Spa

    Oasis Day Spa

    3.9
    (493 reviews)
    1.6 mi
    $$$

    My daughter and cousin wanted to surprise me for my birthday. On the way to the spa, our car caught…read moreon fire. We called the spa on the way there, and they told us that we will be responsible for paying a no show fee of over $500. (A price double the amount of our selected treatments). The people manning the front desk were unapologetic about our emergency situation. Not only did we have to deal with the FDNY, a traffic situation which our car presented, angry commuters, and a hefty tow price, we were charged for a service that was not provided due to an emergency situation. The manager on duty, was much more professional than the initial associate who responded. While, we understand we were no shows, we were dealing with an unforseen situation. I am so disappointed at Oasis-we used to take our Mother there for many years. The lack of human understanding towards people who are literally dealing with an emergency is so disappointing after having been customers of Oasis for so many years.

    I'm a long time client at Oasis and I was so excited for my Swedish massage and salt scrub…read more The scrub was just ok...the water wasn't hot enough and she just didn't have the same talent as prior providers. It wasn't horrible. My masseuse started my massage and I wasn't quite sure what she was doing. She was moving so quickly up and down my back....I couldn't relax...She started with my back...and I thought.. this isn't great...but it got somewhat better when I flipped over...I just kept thinking "this person isn't very good"...and then it turned from not great to what the hell...the ending foot massage pulled every ounce of relaxation out of my body and then I was just annoyed...her nails were digging into my feet...I finally had to say something...I wanted to just snatch my foot away and storm out...but I held it together. Oasis was my tried and true and it has tumbled downhill fast! Needless to say...that was my last visit...prior to this visit...I thought Oasis kept their prices by keeping things the same...please make some changes and get some more talented staff or train the ones you have...there's too much competition to have to suffer through a massage! And turn the lights up for Pete-sake in the waiting lounge or don't have reading material!!!!

    Photos
    Entrance to the spa....you need to enter the NYU Langone building and the entrance is to your left
    Entrance to the spa....you need to enter the NYU Langone building and the entrance is to your left
    Painful scratches all over my body
    Painful scratches all over my body
    Painful scratches all over my body

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    Painful scratches all over my body
    Snowflakes Spa

    Snowflakes Spa

    4.3
    (209 reviews)
    0.5 mi
    $

    I went as a walk in and was taken right away. It was around 5:30 pm on a Monday evening and 22…read moredegrees outside. Waiting area very clean and comfortable, spa like music playing in the background. I came here before about 8 years or so, things looked a little different but for the better. Yuni was my masseuse. Very petite and polite woman but man is she strong! She lead me to our room in the basement (I read another review that said it was cold and dark, not sure if that was 49th St.). Room was very comfortable and music softly playing in the background (review said that music was pumped/loud). She stated with a dry massage, with the blanket, and went into the official oil massage. Yuni definitely knows what she is doing because I didn't need to tell her about my problem spots she hit them right away! I was surprised at her strength and she literally almost had me so relaxed, I could have drooled while on the table. She did full back, legs, hips and arms. She didn't have me flip over but I got exactly what I needed so I felt no way about that. When she was done, she thanked me and I proceeded to get dressed and be on my way. Paid cash and left tip with the cashier and left feeling so relaxed. Convinced that this will be a monthly occurrence for me as it is so close to work and cost effective. Great job Snowflakes!

    The best massage I have ever had. $60 for 60 minutes.... And Aaron made me feel like a rock…read morestar!!! Love this place!!

    Photos
    Front Desk
    Front Desk
    Snowflakes Spa
    Snowflakes Spa

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    Catalia Beauty & Wellness

    Catalia Beauty & Wellness

    3.8
    (469 reviews)
    1.2 mi
    $$

    I decided last minute that I wanted to have my hair blown out a mere 3 hours before a work party…read more I looked into pricing at Ulta and Dry Bar and then happened upon Luxe Den which was literally around the corner from where I work. I walked in at 330 and walked out a little past 4 with a fresh blow out. The woman who did my hair was pleasant. I didn't want anything involved, and my blowout was no frills. She gave me nice volume with the velcro rollers. For $55, it's definitely worth stopping here for a blowout.

    It was my boyfriends birthday and I wanted to surprise him with a day of getting pampered. Since we…read morehad been walking for what felt like an eternity at New York during our first day I thought a massage seemed like a great idea. I booked the couples retreat the morning of and I couldn't get an appointment until 1 pm. Guess it wasn't too bad but was super excited to get pampered. We arrived a little before 1 and right away we were escorted downstairs into the spa section. For a Wednesday it was pretty dead and the only people that were there was just me and the bf. The couples package came with * 1 hour massage * 30 minutes private soaks with milk & honey scrub * 30 minutes in couples suite which includes jacuzzi tub & sauna Since it was my boyfriends birthday I requested rose petals like I had seen in the Yelp picture. I was a bit disappointed to see that it looked nothing like the picture and it was fake rose petals which I thought was weird. I'll give them an A for effort though although it looked nothing like the picture. The massage was amazing. She did a really great job. Most of my massages are pretty rough but she did a great job with light to medium pressure. I really liked the glass of champagne and the chocolate truffles. The private soak was nice but I really enjoyed the sauna. It was definitely a great experience. Came out feeling revitalized. My boyfriend really enjoyed the massage and the amenities.

    Photos
    Happy Client at Plump lips at Catalia Beauty Salon
    Happy Client at Plump lips at Catalia Beauty Salon
    My haircut
    My haircut
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    Manicured Nails in Manhattan NY
    Spa32

    Spa32

    3.8
    (156 reviews)
    1.5 mi
    $$

    ZERO STARS. DO NOT COME HERE. THIS IS NOT A SPA EXPERIENCE. Worst massage experience of my life in…read moreany country. Terrible technique. Disgusting hygiene. A 40% mandatory tip posted on the wall. A "cash is better" front desk. A masseur who had to be yelled for like a dog. Real physical pain a full day later. Read this and run. Walked in at 5:35pm for a 90-minute foot massage. Walked into dark room where masseur was sitting in dark, chilling. Told to sit down. Sat 10 minutes while the masseur walked away. First red flag. He came over to start with shoulders, which is standard for Chinese reflexology. I declined and asked for feet and legs only. He dropped my feet in a basin of hot water and disappeared again. Unprofessional from the first second. Once the massage started, it was clear this man has no technique. Zero. 90 minutes of brainless squeezing, yanking, and grinding like he was aggressively scrubbing a pot. No skill. No rhythm. No pressure control. He seemed nice enough as a person. This is just not the job for him. I have hairy legs and he used so little product the friction was unbearable. It felt like rug burn. I told him during the massage. He kept going. I asked for less pressure. He kept going. I asked for more product. He barely adjusted. It is now past 11:15 the next morning and my legs are STILL on fire. Every hair follicle feels inflamed and yanked at the root. Skin feels raw. I woke up in pain. That is not a massage. That is sanding someone's legs down for 90 minutes. Hygiene was vile. He repeatedly plunged his bare hand into an old communal jar of product, smeared it on my bare feet, and dunked right back in. Over and over. No spatula. No pump. No scoop. Just bare hands, bare feet, and one shared open jar collecting skin oils and dead skin from every client before me. NY State requires massage establishments to keep equipment and supplies in a clean and sanitary manner, and double-dipping bare hands into shared product between clients?! This is exactly the kind of sanitation issue that gets businesses written up. The front desk woman seems sweet for 30 seconds. Then, unprompted: "yeah, cash is better." Universal red flag for no paper trail. Combined with everything else, the place is shady. Tipping policy is insulting. Posted on the wall: $20 per hour of service. On a $75, 90-minute massage, that is a mandated $30 tip. 40%. For service this horrible. That is a shakedown, not a tip. After the massage, he vanished again. No thank you. No water. No goodbye. The front desk woman had to yell for him like she was calling a dog. And this is the man collecting a mandatory 40% tip! When asked how it was, and I told her the massage was honestly bad, she did not even ask why. No follow-up. No apology. No concern. Just blank indifference, like complaints are a daily occurrence. She was already pressing the elevator button and standing at the door, ready to flush me out before anyone overheard. I have had hundreds of massages in dozens of countries. Hotel spas, neighborhood shops, luxury resorts, at random beach cabanas, night markets, and even sessions with blind therapists whose technique was extraordinary. This was an able-bodied man with full use of his eyes and hands, and he managed to deliver the worst massage of my life! Every glowing review here and on Google is a lie. Fake, planted, or written by people who have never had a real massage. No honest person walks out of here and calls it good. Take your money and your dignity literally anywhere else. AVOID. RUN.

    Worst hygiene ever! There was fresh blood on chair and even in the restroom. The massage therapist…read morewas placing his hands in the used jar of cream over and over again and rubbing on my leg and feet. Worst hygiene ever. Please do not waste your time visiting this place. Also found cockroach outside the door.

    Photos
    Spa32
    Spa32
    Hour foot massage

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    Hour foot massage

    The Spa at Mandarin Oriental - spas - Updated July 2026

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