I am getting laser hair removal and all the techs are very nice. Marina did my most recent appt and…read moreshe was very good and thorough. She talked me through everything that was happening so I never got surprised.Overall great experience.

I stopped by here to get my poor, neglected brows a threading appointment, and was able to get it…read moredone when I walked in. For eyebrow threading, there's a little corridor right past the entrance, and you walk up and lie back in a chair - the lady who threaded my eyebrows was a D*MN MAGICIAN. My skin is very sensitive, and my eyes still watered up and I sneezed a few times, but my eyebrows look *on point*. Maybe the best they've ever been. Normally my skin is pretty irritated after a brow appointment, but it was only slightly pink and I didn't feel awkward walking down the street after the appointment. And only $24, after tip!! Definitely will be back for more services!

I've been coming here for 20 years and it never disappoints. Consistently excellent facials and…read moreservice--true 5-star experience every time.

I've been going to Olga monthly for years. She is always so warm and generous and kind - I feel she…read moretruly thinks of her clients as family. The service and expertise she brings to my facials is awesome. I hope she lives a hundred years because I'm sure I could not replace her.

This review is just for hair laser removal…read more I went to a hair laser clinic earlier (3+ years ago) and the results were SO bad. It was a complete waste compared to Caddell's. Although expensive, you will not be disappointed in their results. Saw results since day 1 of treatment. Hurts the wallet a lot, but I'm so impressed with the treatment I'm doing my lower legs here as well.

Kathryn is The 1 . She's a great communicator, and truly does work with you. There's a lot of…read moreproviders around town that don't keep up with aesthetician education, and leave you throwing money to a problem that never gets resolved. The difference with Caddell is night and day . They'll even stack your laser and electrolysis appointments back to back so you can get both done in the same visit. I drive from Puyallup so this was a game changer for me.

I wanted to wait to write this review until I was confident that laser hair removal really…read moreworks--and now, after 9 months of treatments with Sureeta, I can say it does! I've been getting laser treatments on my armpits and a Brazilian, and I was so nervous to start the Brazilian process because I wasn't sure it would be effective. Sureeta, however, made me feel completely at ease throughout the experience, which isn't exactly pleasant. Trust me, it gets less painful with each session, so hang in there! One thing that stands out is how clean and well-maintained the clinic is--it immediately puts you at ease and reassures you about the process. The results have been amazing: my armpit hair is completely gone, and the Brazilian area is nearly hair-free--I think one more session will do the trick. It's worth noting that this is a long process; treatments are done monthly, so patience is key. But honestly, I wish I'd done this years ago because not having to shave is a game-changer! Not only do they excel at laser hair removal, but they also offer eyebrow threading--and they do an excellent job! It's a great option for keeping your brows looking sharp. A tip for newcomers: they have great Groupon deals, but if you call or visit them directly, they'll honor the same pricing. That's a nice little perk.

WARNING: No laser-rated eye protection provided. Told "it's 3D so you don't need it." That is…read morefalse. I purchased a 6-session laser hair removal package (Soprano Titanium) through Groupon. During both of my sessions, I was never given laser safety eyewear. When I asked about eye protection, staff told me it wasn't necessary because the machine is "3D." After my second session, I researched the device. The "3D" in Soprano Titanium refers to its three wavelengths (755nm / 810nm / 1064nm) -- it has nothing to do with eye safety. In fact, the 1064nm wavelength can reach the retina, and the manufacturer specifies laser-rated eye protection for patients as standard. Every reputable clinic provides it. This one didn't, and worse, gave me a made-up explanation when I asked. If a facility cuts corners on something as basic as eye protection -- and confidently gives customers false safety information -- I can't trust anything else about their safety practices: machine settings, maintenance, staff training, any of it. I cancelled my remaining 4 sessions. I couldn't get a refund through Groupon and had to dispute the charge with my credit card company. Do your research. Your eyes don't grow back.

I honestly don't even know where to start because I've been coming here for a long time and have…read moretried almost every new treatment/technology that comes through the door . At this point, I feel like I should have my own little chair with my name on it or maybe even have an assigned parking spot! JK! But there's a reason I keep coming back and it's so much more than the treatments themselves. I recently had Quantum RF and many Morpheus8 sessions on all body areas and I had such an amazing experience with Dr. Reyrao, Nurse Jahna and Master Aesthetician Adriana. Dr. Reyrao was absolutely incredible. She was so knowledgeable, patient and genuinely skilled at what she does. She took the time to explain things, answer my questions and make sure I understood what was happening rather than making me feel rushed or like just another appointment. And I ask a lot of questions! You can tell she really cares about her craft and more importantly, she cares about the person sitting in front of her or laying on the procedure table I should say! I felt completely comfortable putting myself in her hands. Her right hand woman, Nurse Jahna was also amazing. She was so helpful and accommodating, even when I had some last minute changes and she worked so seamlessly with Dr. Reyrao. You could genuinely see how well they work together. It didn't feel like separate people doing separate jobs. I was watching the whole time during the procedure and it felt like a team that was communicating and looking out for me the entire time. I felt very safe and very well cared for. And what really stood out to me was the care after care treatment. They actually called to check on me and make sure I was doing okay late in the evening! That might seem like a small thing but it really isn't. When you're doing treatments on your face/body, especially something more intensive, it means a lot to know that someone is still thinking about you after you leave. Master aesthetician, Adriana was also amazing. She was so attentive before, during and after the treatment. She was constantly checking in, making sure I was comfortable and making sure I was okay. And after the Morpheus treatment, she came in and made sure everything was taken care of properly. She is always paying attention to how I was feeling emotionally and physically too. She makes me feel safe, reassured and cared for as a whole person. She is clearly knowledgeable and skilled as well! Plus she's like a free therapist people! Come on! It can't get any better than that! She is precise and skilled with every treatment! And then there's Noemi. The QUEEN. I've been a long term customer here and I honestly think one of the biggest reasons I've stayed is because of her. Noemi has such a genuine heart. She is always thinking about the people who walk through her doors and how to make their experience better. I've tried so many of the treatments and newer technologies they've brought in over the years and I really appreciate that they're constantly looking for the newest and best technology rather than just buying something cheap and putting a fancy name on it. And trust me I notice. I've basically done every treatment/technology that comes through here at this point. But what makes this place different is that I have never felt like a number or like someone they're just trying to sell another package to. They treat me like an actual human being. They listen. They remember things. They care about how I'm doing. And there's a genuine level of trust that has been built over time. Noemi, I hope you know how much that means. You've created an environment where people can come in wanting to look better, but they also leave feeling cared for, reassured and valued. That says so much about the kind of person you are and the culture you've created around you.I can't say the same for other MedSpas that I've visited. And I think that's why even after trying so many different treatments, I keep coming back. It's not just about the technology. It's the people. . Five stars is honestly not enough!

STAY FAR AWAY FROM THIS PLACE. Not sure who the owner had to bribe but they were able to somehow…read moredelete my original review plus the photo that proved my point. That alone is a red flag. Who knows how many 1 star reviews they've managed to delete so far. Don't worry, I've saved everything and will repost (below). Reporting to BBB next. They don't deserve whatever rating they currently have although, at this point who knows if people are just bribing left and right. Nothing is real or reliable anymore. This platform is meant for customers to give their honest feedback (good and bad) to help businesses like yourself to improve and be successful. If you don't allow your customers to do that fairly, it defeats the whole purpose and you shouldn't even be a running a business. _____________________________________ Original review: DO NOT STEP FOOT IN THIS PLACE UNLESS YOU WANT TO GET MANIPULATED, MISLED, AND MILKED FOR MONEY. This business thrives on luring people in through Groupon and then squeezing every last dollar out of them with false promises and flat-out lies. And since the owner decided to respond with their usual scripted nonsense, here's the truth: My "positive review" was NOT REAL. I posted it because your staff literally dangled a discount: "Leave us a review, show proof, and get 50% off your next series of treatments." That's not voluntary -- that's incentivizing fake reviews, and I have the email screenshots from your employee to prove it. So spare me the "we never offer discounts in exchange for reviews" lie. It's insulting. I dropped at least $2,000 at this joke of an establishment, and for what? Absolutely nothing. You even admitted that BodyFX requires multiple sessions and results vary -- so why on earth were you encouraging reviews after ONE treatment? Because you WANT people to post premature, misleading reviews to boost your ratings. That's the game you play. If you truly ran an honest business, you wouldn't need to bribe people for reviews and then deny it when called out. The fact that you're scrambling to defend yourself instead of addressing your shady practices says everything. I'll be reporting this to the BBB next -- and trust me, I'm not the only one who's had this experience. My only regret - not posting this review sooner. If you're considering giving this place your money: DON'T. You've been warned. ______________________________________ Response to owner's comment: Stop blaming it on 1 former employee because it was multiple employees. And there's no way you as the owner of the company wasn't aware of these discounts happening when multiple employees were pushing for them. The idea came from somewhere - most likely YOU. Whatever your excuse is, it's a poor reflection of your management and as a business owner. Also, feel free to remove all of the 5 star reviews from the time this "problematic" employer was there and see what you have left.

I love this office--for mole concerns concerning skin cancer (which I've had). I also love their…read morethorough analysis of all my skin needs including blemishes and aging. It's a super friendly and easy to access office. Finally truly professional dermatology that isn't a 6 month wait or a series of referrals away. Online booking to boot. Love.

I had a referral from my PCP to this clinic to get some rapid (within 4-6mo) hair loss looked at. I…read morewas worried it was something other than androgenic alopecia and might be something else. I had done a ton of reading on things it could be (I have a masters degree so I know how to do my research). I was told the clinic took my insurance (First Choice). I had my appointment and the MD spent maybe 15min at most with me, telling me things I already knew, only did a quick (15sec) look at my scalp, and said it's probably androgenic alopecia and offers a prescription to oral minoxidil and finasteride. Nothing special was done. I left the office and asked if there was anything I needed to pay and they said no. A month later I get a bill for $211! I call insurance and they tell me that since the MD billed under the diagnostic code for androgenic alopecia it wasn't a covered visit so instead of a $35 co pay I had to pay it all. They told me the billing code was for "moderate diagnostic methods at least 40min" which I do not agree was done. I feel this clinic should have communicated that such a common billing diagnosis wouldn't be covered by my common insurance. I understand that ultimately I should have checked with my insurance first, but I didn't know what diagnosis they would bill under. I will not be returning to this clinic.

Karen is very good at her job. Super friendly and helpful. The ladies at the desk were great and…read morehelpful as well. Everyone was so kind. Place was clean and welcoming. I will be coming back !

I booked a pedicure with Madison and enjoyed every minute of it. She was exceedingly gentle and…read moredidn't seem to rush. My feet feel great and there isn't a speck of polish anywhere except on my toenails. After the last pedicure I had (at a different spa) I had polish all over the sides of my toes. Madison was fun to talk to as well as being very professional. I also had a manicure with a different person, which was fine but not fabulous. I wish manicurists could keep the polish from pooling next to my cuticles. Still, it's not terrible. All in all it was a pleasant afternoon.

Dr. Jade is very kind and she truly does listen to you. I didn't have the best first experience…read morebecause I went for strictly mental health; but I've gone back to her a few more times now that I've gotten my mental health figured out and as far as being a PCP for me, she is wonderful. Attentive, kind, responsive, the only issue I had was just trying to get on the medication's, I had been on for 15 years, but that was taken care of by my therapist! Now having her as my primary, we are running all sorts of test to make sure I am in tiptop shape and she is talking to me about concerns and answering all questions I have through text or phone calls swiftly. I would recommend.

Since this was my first appointment, I was a little nervous, but Jade was so kind and welcoming…read more She addressed all of my concerns and made the experience really comfortable.