I felt compelled to write a review of Dr. Numa and his staff Ashley and Kristen at their Newbury Street location. I had struggled with breathing issues, sniffling and poor sleep for years. Beyond that I was beginning to feel as exhausted as I had looked. Sunken eyes, tired skin and my nasal tip seemed to have drooped over the years and my septum to have become worst. My bump even felt and looked more exaggerated. I no longer felt my nose had 'character'...I was over it not working and progressively looking worst! I had fortunately up until this juncture never had surgery medically or done anything cosmetically. I've always been scared of giving up control to anyone to alter my appearance. One of those, I'm afraid it'll just come out worst sort of feelings. It's a lot of faith and trust to have in someone. Finally this year, I was miserable beyond words functionally and began to moreso hate my nose aesthetically. I had a severely S-shaped deviated septum, enlarged turbunites and a nasal collapse and the ever protruding dorsal hump. Long story short, my mother and I did our research. Through recommendations and my own research I met with a handful of surgeons. Truth be told I had 2 consults with one surgeon and I absolutely loved her but she was very honest with me in that to achieve the look I wanted and to be functionally happy Dr. Numa was God of my kind of nose. She was the first surgeon to let me know that I didn't want to have "revision" surgery down the road and better to get it done right the first time. She taught me that within their community they often refer patients to one another based on who does what craft or specialities. I was hesitant (not sure why-but I was feeling stressed by this point-I was realizing how much was going into this) at first and so I called around and to my surprise another handful of very top qualified surgeons recommended Dr. Numa. I finally called and went to a consult with my Mother. It was here that I met Ashley and Kristen, both warm, welcoming and knowledgable. Dr. Numa during the consult went over my catscans with me, my functional problem and my aesthetic goals. I'm pretty sure he quickly realized that I'm a perfectionist, over-researcher and was anxious but determined. He did a thorough examination, went through my scans, spoke with me about my concerns, ideas, realistic outcomes and also did imaging. This was really important to me as it was a game changer. For so long what I had thought would look good on my face, I realized through imaging would have made me look not natural. He showed me a really refined nose that would look natural on me and achieve everything I wanted. At the end of the consult, his staff thoroughly went through insurance, cost, etc with me and undersood that I needed time to think it through. After a week and more research and phone calls I asked if I could see Dr. Numa again for some other questions that popped into my mind for me. I also wanted to go through the imaging again. I went back and he was professional, kind and really understanding and validating of what a decision this was for me. I felt confident and a few days later I chose him and 1 month ago he performed a septo-rhinoplasty on me at Mass Eye & Ear. Phenomenal staff, anesthesiologist, everything from beginning to end was amazing. Beyond the actual surgery, the follow up care from Dr. Numa and his staff was incredible. There was a check-in with me that afternoon, a few days later he checked on my cast, few days after that I went in again for tube removals and it's just been a constant feeling of "I made the right choice". I sleep beautifully, I never sniffle and it looks absolutely phenomenal! I am only 1 month out and the swelling has greatly reduced and it's a very natural look for me. He is known for having "gentle hands"...so I barely bruised and was just swollen. A month in now, on a daily basis my nose looks more refined and settling great. The functions result is also perfection! I don't look "plastic" or like I've "had a nose job". I feel GREAT! Even today I had my one month, which is what compelled me to write this review. He took his time, went through questions, check in exam and I'm scheduled to go back again for the next follow up. And in all of this, what had really blown my mind was the office understood that my Mom came with me to the visits and this was a major decision I was making both functionally and aesthetically. Dr. Numa is worth his weight in gold and I would trust him and his staff, completely and totally. His staff is remarkable and I honestly cannot stop saying excellent things about my experience from beginning to ongoing. I highly recommend you consult with him before making your final decision. I am really glad that I did. Again, Mass Eye & Ear was phenomenal, his staff is great and it's absolutely worth it! INCREDIBLE ALL THE WAY! read more

I had a septorhinoplasty done by Dr. Numa 1 year ago. Prior to this I had never even had Botox done, so you can imagine my fear! I was miserable from my sinus, sniffling all the time, nose dripping and overall discomfort. Beyond that I looked tired and my nose kept dropping downward. I had a deviated septum, collapsed nasal valve, obstruction, etc. During my consult Dr. Numa addressed all my questions and did projected imagining of a potential after outcome. Being able to visualize the aesthetic outcome was really helpful for me. He also did a thorough examination and gave me confidence that my breathing and sinus would be functionally fixed. He was even kind enough to see me for a 2nd time until I made my decision to go with him. His staff, Ashley and Kristen were AMAZINGLY helpful and supportive! I had a team of people who understood what I needed functionally and wanted aesthetically. My surgery was performed at Mass Eye & Ear. Dr. Numa, the anesthesiologist, nurses, everyone was excellent. I woke up with no pain and home afterwards. After surgery Dr. Numa was available for follow-ups throughout the year. He and his staff demonstrated a great deal of care and obvious pride in their patient outcome and care. Mass Eye & Ear even called me the evening of my surgery to see how I was recovering. My recovery was smooth. I was a little swollen with very minimal bruising/pain. My eyes were just a little dark underneath. He has a reputation for having gentle hands, and I can see why. I have posted from before & after photos. Dr. Numa changed my life for the better both functional and aesthetically. I'm very happy with how my nose fits my face naturally and does not look plastic-like. Beyond that I no longer sniffle, no sinus issues and my sleep has greatly improved. Working out is also now a great experience because I can breathe! His kindness and talent are worth his weight in gold. His staff are amazing. I can't say enough about what a healing and positive experience this journey has been! I highly recommend him and his staff! read more

SCAM SCAM SCAM ATTENTION! You are looking at a scam here. I am telling you the fact, and it's at your own risk visiting the clinic. I went there on Sep 21st, 2017 for botox injection. This unethical guy William Numa suggested me to take 240 unit of botox on my jaw. I would have been dead if I took his suggestions. But I was stupid enough to think that if I do not take the botox, 600 dollars deposit would be gone. So I insisted on taking 120 units, which I found out later taking 120 units was still insanely large amount. Normally it should be 40 units(I am 5'7 male, and my masseter is normal. Please search online and consult other doctors for evidence, and don't listen to this wicked guy who received his doctoral degree from South America Colombia. Numa's malpractice upset me. However, WHAT ANGERED ME MORE was that he did not let me see the amount he used for injection. He threw away the botox bottle before I could check what brand and what amount he used. I was very certain he cheated on the amount too. There were many more unpleasant details about Numa and his beautiful office staff. I do not want to waste my time writing on those. Just DO NOT GO HERE. In the end, I went out with a 1920.00 dollar bill. If I went with his suggestions, it would have been 3840.00 dollars. Four thousand dollars for simple jaw botox injection. I laughed out when I realized how stupid I was going to this place. Please Do Not Go Here and do not be stupid trusting other comments, which are mostly manipulated or paid by the clinic. Such an awful place, YUCK! read more

I first had went to Dr. Numa for Botox around 8 months ago. I was so nervous since this was my first experience doing anything like that. As soon as I walked in his Newbury Street office I was instantly more calm. Kristen, who works the front, is so amazing. She is super sweet and makes you feel so comfortable. Dr. Numa is so talented in what he does. He listened to my concerns and made me feel confident in going through with Botox. He did exactly what I wanted and I couldn't have been more happy. He never pushed anything on me and was so good about doing exactly what I had in mind. I went back recently to get some filler in my face. After losing some weight and in the past being a smoker and avid tanner, my face lost some volume and looked kind of old. I am only 28 years old, but I wanted his opinion. He gave his professional opinion and once again made me feel comfortable in my choices. I LOVE HOW IT LOOKS!!! He added some juvederm in my cheeks to help give some volume back into my face as well as improve the look of my under eye area. I was so happy with it that I went back and had to do my nasolabia folds. I wish i did it earlier! I am ecstatic with how I look and am so thankful to Dr. Numa for his professional opinion and making me feel confident every time I enter and leave his office. I definitely recommend him for anything you need as I trust his opinion and his talent!! THANK YOU DR. NUMA! read more

I got hit in the face with a stray puck during a men's league hockey game late night on a Monday. I went to the Melrose-Wakefiled Hospital and waited in the ER to be seen. When I was finally tended to the ER staff deemed that my laceration was far too deep for them to feel comfortable stitching it up and suggested calling the plastic surgeon they had the contact info for. I opted to take the chance and had them call. Dr. Numa was kind enough to leave his home late at night to come to the hospital and tend to me. When he arrived he was professional and courteous tending to my injury while keeping me informed every step of the process. When the procedure was done I had felt no pain and the (12) stitches made me look like me again. I visited Dr. Numa a week later at his Newbury Street office in Boston for a follow up and to have the stitches removed. He had done such a great job that the wound was barley visible. He suggested some maintenance that would make the scare virtually disappear over the next few months. I hadn't had the patients and waited for Dr. Numa I may not have the ability to smile fully today. He is a fantastic plastic surgeon. read more

From the minute I was referred to Dr. Numa I knew that he was the doctor I wanted to correct my deviated septum. I heard he was the best for this type of procedure (Septoplasty) and I couldn't agree more. He is patient and kind and very knowledgeable in his craft. He has my highest review for how he helped me in a time of distress. I would also like to say that his team that helps him in the office (Ashley & Kristen) were nothing short of amazing in dealing with my appointments, giving advice and following up with me. I would also like to add that my surgery was 6 weeks ago and I honestly feel like I have a new lease on life in the breathing department. My sleep is better, my sense of smell is better and after years of being on a steroid nasal spray I can finally live steroid free (which wasn't guaranteed) but it is a bonus. I highly recommend Dr. Numa and his team for anyone also suffering from a deviated septum. read more

I cannot recommend Dr. Numa and his wonderful team enough! I had lower blepharoplasty done last year and my results are outstanding. Surgical procedures have always made me nervous, but I felt confident with Dr. Numa from the start. The consultation was educational and honest. He took the time to answer all of my (many) questions and concerns with patience and care. He is knowledgeable, calm, confident, and realistic in his approach. The surgery and recovery were an absolute breeze, I had no pain & very little down time. Since my surgery, I've continued seeing him for Botox & fillers and those results are equally as beautiful! He is an artist for sure. I'm so glad I found him! read more

I am very happy with Dr. Numa. it took me a long time to finally decide to try a treatment to improve my looks. I really like for my face to have a natural expression and it was my main goal. Dr. Numa was highly recommended and he understood my needs and concerns. He is an excellent facial plastic surgeon so I felt he had thorough knowledge of the face and its muscles and could provide the natural looks I wanted. I do not live in the Boston area but will continue getting my touch ups with him. A friend said to me: " You are looking much more relaxed, whatever you are doing keep it up"! Great location, private, beautiful and IMPECABLE office The staff is very nice. read more

Dr. Numa is AMAZING! He performed reconstruction on my face after mohs cancer surgery. Having Dr, Numa do the repair was the best decision I made! Not only are his skills beyond what I ever dreamed, his demeanor and sincere concern for the patient put me at ease. He fully explains everything and is makes sure that all questions are answered. It was wonderful having a doctor that takes time to do that and treats you with respect as well. Even less than a week after the surgery everything is symmetrical and healing beautiful! I was scared to death about everything and now I feel so relieved that I made the decision to drive up from Florida to have him do the surgery! read more

I had the Mohs surgery done on the tip of my nose by a dermatologist. Dr. Numa was there to repair my nose after the Mohs. He is definitely a master at plastic surgery. I was very impressed with his work and he calmed my nerves and relaxed my fears. He answered all my questions and took the time to explain what he needed to do. I saw him a week after the surgery to have the stitches removed and again 6months later to check the healing process. He was just as comforting on these occasions and told me to call anytime if I had any questions. His Assistant /Office aAdministrator is also very accommodating and very attentive. I would highly recommend Dr. Numa. read more

I couldn't be happier with the results of Dr. Numa's work! I've held off on writing this review since my procedure back in December of 2024 because I wanted to see how I healed over time. I have no scarring, and the incision site is "socially invisible" as he promised it would be. Dr. Numa was an absolute pleasure to interact with. His patience and bedside manner relieved all the stress and worry I had going into this. And Corey was an absolute dream to coordinate everything with! I highly recommend this dynamic duo for anyone considering or needing a procedure done on such a highly visible and sensitive area. read more

Dr Numa performed a delicate surgery removing a large benign cystic lesion on the edge of the Eye Lid. Procedures around the eyes can be traumatic because of the sensitive location. From numbing the area too the final sutures Dr Numa's procedure was seamless. Remarkably, minimal too no swelling in the impacted eye. I am in a customer facing sales position. I was able to keep all my client appointments later that day and the rest of the week. No down time. Dr Numa's staff was professional and very caring. I highly recommend the doctor for any of your cosmetic needs . read more

Dr. Numa is simply, the very best at what he does. I have seen enough of his work in a professional setting to decide that he was the one and only should I ever need anything done. His attention to detail is absolutely amazing. I am a Trauma Certified Emergency Room Nurse. This is the doctor that the RN's use when we need a repair on ourselves or our family members. You can not tell that I had several moles on my face or that they were removed. No scars what so ever. Thank you so very much! read more

Dr. Numa is outstanding!! He is a true professional. I would recommend Dr. Numa not only for his outstanding skills, but because he also kind, and has a wonderful personality!! Dr. Numa always take time to answer any questions. You never feel rushed! The office is clean, inviting and very comfortable. Dr. Numa's staff is very professional, warm and welcoming. The staff makes me feel so comfortable, I actually feel like I am talking to good friends. Dr. Numa and his staff are simply the Best!! read more

My experience with Dr. Numa and the staff was above expectations: Service: super friendly, welcoming, open to answer all type of questions, and I felt they really care. Performance: extraordinary. Results were above expectations, could not be happier. Location: central and easy to park, there are parking lots and parkimeters, easy access by the T and Commuter Rail as well. Facility: clean, organized, pleasant. Highly recommend this place and Dr. Numa's services. read more

I was greeted very warmly by Dr. Numas gracious staff. I was made to feel welcome and was seen immediately by Dr. Numa at my scheduled appt. time. Dr. Numa listened to my concerns patiently and offered suggestions to enhance my features naturally. I am thrilled with the results of my injectables and the process was absolutley painless. I will certainly return for another treatment and would highly recommend Dr. Numa to my friends and family. read more

I have so many great things to say about Dr. Numa and his staff, especially Ashley and Kristin! I receive kindness and professionalism each time I visit the office. It's such a wonderful feeling. I trust Dr. Numa and appreciate the work he has done on me and the suggestions as to what we should or (should not do.) I have passed along multiple family members to him and each and every one of them feel the same way I do! He's truly the best around! read more

I was referred to Dr Numa for closing after MOHs surgery on the tip of my nose. I was very happy with Dr Numa and his staff. Nine months post surgery and Dr Numa has seen me several times to be sure I'm healing with the best possible outcome. His staff is professional and courteous. I got great tips from Kristen on post care and sun damage prevention. I would strongly recommend Dr Numa to anyone who needs facial surgery. read more

Seriously great Dr and lovely staff. Can't say enough good things about all of them. The results are superb and you will feel great walking out of there. What I especially liked is that Dr. Numa won't overdo anything. His judgement is right on and that instilled a lot of trust in me to keep him as my go- to for treatments. Dr. Numa came highly reccomended to me and I'd highly recommend him to anyone. read more