If I could leave no stars, I would. Their website says you have to email an appointment request and they will get back to you to verify your appointment within 48 hours. it also says you have to give them 48 hours notice to cancel. Long story short, I emailed an appointment request Tuesday morning at approx. 9 am. I got an email verification of that and assurance in that email, that I would get another confirming within 48 hrs. I got no response. I called Thursday evening around 5 pm when I got home after checking my email. I left a message....no response the next morning. I called again Friday and left another message. No response. Now I am stuck with a freeze coming Monday and no way to get anyone else out. I have an exposed pipe under my deck. I really hope it doesn't freeze and burst! I really should have read the reviews in full rather than a couple good ones and going by stars. I felt trapped with the 48 hour cancellation disclaimer as well. I guess I should have kept calling other companies, so partially my fault for having faith that a company with good reviews and overall stars would actually follow through. It also seems to me, to be fair, if they are that swamped, they could have simply said so, thereby allowing me to continue in my search. It seems I am not the only person to experience this with this company. Terrible! Thank you for contacting The Sprinkler Guy for your fall blowout. We will get back to you via email within 2 business days to confirm your appointment. Britta S******** ************** Denver Appointment: 10/06/2017 Afternoon (12:30-5pm) Thank you, Dan The Sprinkler Guy Dan@theSprinklerGuyInc.com 303-646-2323 TheSprinklerGuyInc.com sprinklerlogo Terms of Service: 1) When we call to confirm your appointment, we will need a credit card to reserve your appointment. You will not be billed until work is completed. 2) Appointments canceled within 48hrs of appointment will be billed the Service Call fee of $75. All cancellations must be via email. Call if you need to reschedule. 3) All calls (except Spring Startup and Fall Blowouts) will be billed a $75 Service Call in addition to Repairs. (Please see Pricing for a complete list of all repair prices.) 4) You must be present for the duration of the service/repairs. By submitting this Service Request you agree to these terms of service. read more

I wanted to update my one star review of Dan the Sprinkler guy...um, yeah, this guy is clearly a rageaholic, I really want to warn potential customers--don't call him unless you want to deal with seriously crazy behavior... Why do I think that? Dan S. clearly has a screw loose, because I wrote an honest but negative review of his behavior, he just wrote a 100% fictional review of MY BUSINESS, claiming among other things, that me and/or my employees stole from him, and to clarify here again....he is NOT a customer of my business at all, and lying to damage a person reputation is, obviously, a crime...it's called LIBEL. Dan, who I have never met, IS that "anger management" guy, the angry, burned-out, bitter, and totally unethical guy who thinks he should be able to do whatever, like writing a completely fake review to retaliate because I wrote him an honest bad review. To recap: I wrote my original review to complain that he sent me a bill because I cancelled a FREE ESTIMATE, and he sent me a fictitious bill on which he wrote a note threatening to put a lien on my property for $100, the was $80 for a cancellation fee and $20 for a late fee. Yeah, he thinks he should get paid if you have to cancel, even though it doesn't say anything on his website about their being a fee for cancellation. read more

I highly recommend Dan. He's friendly and really knows his business. We had him over to my Dad's new house to check out the sprinkler system and address some concerns about dead spots. While he was there he fixed 4 sprinkler heads: 1 too high, 1 too low and 2 that were just plain wrong and causing over spray. He also adjusted several others that weren't aligned right. He cleary explained why we were getting dead spots in the lawn (no head to head coverage) and how he could permanently fix the problem. We've scheduled to have him back to do that work as well. Very reasonable rates. The real kicker was he also reprogrammed the controller to save water AND give us better results. Very cool! The lawn is looking better already and we're using less water. Love saving money. In very short order he had everything sorted out and a plan in place for correcting the problems caused by a poor layout. Dan is the Sprinkler Guy! We'll never use anyone else. read more

Great experience with Dan and Pam for 2 appts this spring. Office is run very efficiently. So many people in this business don't even return calls or never show up. Dan had a long day the day of my first appt but still showed up after 7 pm at night. He fixed a whole house pressure problem in 5 minutes that not only got our sprinklers working better than ever, but the showers too! Also reprogrammed my timer to a very efficient "cycle and soak" program that has done wonders for my lawn. Second visit they were early and finished the work in a very short time. As requested, they called me 20 min in advance of each visit and I received an immediate email describing the work performed and any recommendations. Work was not a dollar over the estimate. A great experience. Do call them. They are very busy so do not expect an appt the next day but you can count on them coming. read more

I just want to give a HUGE shout out to Brant and the sprinkler Guy team. They showed up on time, helped my wife, fixed our sprinklers, left stickers on our timer, adjusted our timer, created a follow up to blow out the sprinklers. I can honestly say if you need work done please call them. They totally exceeded my expectations and have a customer for life. Also this is my first ever post in Yelp that how good they are. Fair and professional, something you don't find anymore... BRAVO!!! Kind Regards, Bobby read more

Stan and his associate Nick were on time, worked efficiently and effectively and were out within the hour. Friendly, knowledgable, reliable, thorough, and honest--everything you want in a business doing maintenance or repairs on your house. I will definitely be using their service for winterization and any other sprinkler needs. Good people doing good work at a great price. read more

Had an emergency this weekend with a burst sprinkler pipe. Dan talked me through how to turn the water off over the phone and talked me out of fixing it right now and to wait till spring. Stand Up Guy and saved me $300 bucks vs sending someone out. Hard to find honest businesses these days that don't take advantage of you. Couldn't be happier! Thanks Dan! read more

Saw their truck on the road and called and set up an appointment. Brandt and Stan were sent to repair multiple sprinkler heads at my rental property. They were very nice and knowledgeable and did great work. I have issues with my sprinklers at my own home and will be calling The Sprinkler Guy to fix those issues also. I hope I get Brandt and Stan again. read more

Awesome service. Dan and Erin met and exceeded my expectations. My online request for service was answered in less than a day and Dan showed up right in time. I had 3 broken heads which were fixed in less than an hour and Dan found a leak I had not noticed. The bill was fair and the work was excellent. Thanks Sprinkler Guy read more

I loved that the tech showed up wearing his mask. The tech fixed our frozen pipe and checked the system. Plus he put a free battery in our timer to prevent it from having to be reset every time the power goes out. Thanks read more

Great guy, friendly and knowlegable was able to asses a problem I've had many other couldn't. Save your time!