From Google: I just…read morefinished working with TigAlex for my dryer repair (Frigidaire). I could not be more pleased. They were very polite, diagnosed issues efficiently, and worked efficiently. They were very patient with my hectic schedule, including when bus delays held me up coming from where I work, and left me with vital knowledge (I knew there were issues with the vents, but not that it was a total blockage and that the hose had burst in two places - this is a building management issue and a fire hazard). Now, the dryer works very well and once the battle with building management is over, the dryer will be a breeze to use, instead of acting as if a small breeze could dry my clothes. Thank you so much!

Very Timely and honest service. They were very responsive, came the same day and offered sound…read moreadvice.

Responded quickly to set an appointment. Tech was able to troubleshoot, however apparently this…read morecompany does not maintain a stock of common repair parts. Still, once the part arrived and the tech could return, repair of my refrigerator was quick, and he kindly pulled the machine out of its cubby for me and cleaned the hard to access coils.

Does not return calls in 24hrs…read more ...................:..:...:..:./.::...::................:.:.................................................................

They came out fast and were quick and professional. The dishwasher and oven now work.read more

Fast and clear response…read more Fast response time and follow up - I reached out on Saturday, Andrew came to diagnose the issue on Sunday, but needed a part to finish the job. He ordered it and had it delivered today (Monday), called to inform me he would be about an hour, and when he arrived he was able to fix our washer completely. Super grateful for the timely response and fantastic service - thank you!

I highly recommend this REPAIR GROUP. Paul showed up ready to…read morehelp. He was highly knowledgeable and showed me what he was doing while explaining. Very honest. I will use their number again knowing I will get positive results. V. Lawson

I contacted High Tech as my GE Profile frig water dispenser was leaking after dispensing water. I…read moretried to replace the water valve on my own bot ran into an issue with the plastic tubing cracking and breaking off. Paul scheduled an appointment for the next day and showed up promptly. He stated the issue was an easy fix and after a trip to Lowe's for the plastic tubing he completed the Job. He tested the dispenser and also provided few tips to maintain the frig. The cost of the repairs was reasonable and I would recommend High Tech for anyone needing appliance service.

Bait-and-switch tactics. Somerton Appliance Repair responded to me on Yelp with a telephone number…read moreand an offer to provide a quote over the phone. I called the number and was routed to a different company, Mr. Appliance, that said they do not provide over-the-phone estimates and instead a in-home inspection is needed. Fair enough, but I do not appreciate this kind of bait-and-switch game. Why offer an over-the-phone quote if all you are going to actually do is to route my call to a completely different company??

From the owner: When your refrigerator stops cooling or your dryer won't heat up, you need someone you can trust to…read moreget things running smoothly again. That's where Somerton Appliance Repair comes in. Since 2013, we've been the go-to appliance repair service for Philadelphia homeowners who want honest work at fair prices. Under the leadership of manager Edward, our team treats every service call like we're helping out a neighbor, because in many ways, we are. We understand how disruptive a broken appliance can be to your daily routine, whether it's a washing machine that won't spin or a dishwasher that's leaking all over your kitchen floor. Our technicians arrive on time, diagnose the problem quickly, and explain everything in plain English before we start any work. What really sets us apart as a Philadelphia appliance repair company is our commitment to doing things right the first time. We stock our service vehicles with quality parts for all major brands, so we can usually complete repairs during the same visit. From refrigerator repair to oven repair, dishwasher repair to washing machine repair, we've seen it all and fixed it all. We're proud to serve families and businesses throughout the Philadelphia area, building relationships that last years beyond that initial repair call. When you choose Somerton Appliance Repair, you're choosing a locally-owned business that genuinely cares about keeping your home running smoothly.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Christian is really great. He fixed my washing machine and saved me a lot of money by doing so. He…read morewas extremely reliable and trustworthy. I highly recommend.

I called for service for my dishwasher and my refrigerator. Here's the bottom line! Honest and…read morepunctual. I won't use anyone else. Full Stop!

A very nice man named Sam came to our house. He was professional, kind, courteous and thorough. I…read morewould have no reservation calling him again if I needed a repair.

Could not recommend more!! We came home from our honeymoon to our dishwasher not cleaning our…read moredishes properly. I called Vision Appliance Professionals, and they came out the next day. Extremely professional, cost-efficient, and timely!! Sam knew exactly what the issue was and executed the fix right away. Will definitely be using Vision Appliance Professionals for all of our future needs!!

We needed our Bosch diswasher fixed which was out of warrenty. Chris was the repair person who was…read moreon time, polite, respectful, helpful. He quickly fixed the issue. Very difficult to find good repair people. First time i used AJ and will definitely call them again if I need an appliance repair person. Great Job Chris! Person who I spoke on the phone to was efficient, knowledgable and pleasant when I made the appointment. Clear on the price, no games, no drama.

quick response and fair pricing pleasant communication I would highly recommend A&J for your…read morenecessary repairs.