This place is beyond nice. After looking for a new place to live for months, I found this place after being referred by one of my friends from school. She lived at the Paramount property and raved about her experience there and spoke highly of Picerne. Tammy was very nice and thoroughly explained the whole process of renting through the phone and she was so sweet! She made the transition from my old home to the new one so comfortable and was so patient when she explained everything. I love the green landscape here and how nice the maintenance team is. Tammy let us know Tyrone would take care of the emergency issue I had and it was addressed so quickly. My husband and I are very happy with this great customer service. I even got a follow up call from her to make sure the work was done "to my satisfaction." Thank you so much Summit team. read more

I'm guessing the apartment didn't as for this review. First off kudos to the maintenance staff except the supervisor. He drives around the complex on a golf cart recklessly. Robert and Howard are amazing and personable, professional. The apartment manager, 'well,I have nothing positive to say' so I won't. The other office staff are nice, but have to check with the manager prior to making a decision most times. The lady that cleans the areas, gym etc, she's terrific. Fun to talk with and personable. The trash area by bldg 16 is well trashy. There is a pest problem (mice) although it's gotten better the past few months. The grounds are well maintained! read more

I've been here for about 2 years and this apartment is wonderful. It's very quiet. The maintenance team is amazing and very quick if you need anything fixed. The staff is very friendly and kind. They are always open to answering questions. They also have community events for residents which are very fun. They have 2 pools and the gym is nice. They have a hot tub which is very nice after a workout. The location is great because it's close to many shops and a nice place overall. I recommend you check it out. read more

No one ever got back to me so I can't really give a review. However, on customer service, I would not. On location, I would definitely recommend. read more

LOUD NEIGHBORHOOD, lots of kids and people revving their engines sometimes as LATE AS 2AM. Do you like peace and quiet on your day off? Well not anymore this place has become such NOISY AREA to live in. I moved here recently because it seemed nice, but lately I get to hear motorcycle engines going off at all hours. It was peaceful but several months ago someone moved into the garages down from my building, He runs a motorcycle business out of the garage (violating lease agreement) and it has been loud ever since, usually starting around 4pm-2am. I don't care for a response from the company for my review, I would actually prefer them to talk to their staff and do something. because past 11pm is not an appropriate time to ride a loud motorcycle around the complex. The front desk said "sorry there's nothing we can do about other residents". read more

I've enjoyed living here since 2022 and have always been amazed with the maintenance crew. Dustin even dumpster dived for me when I thought I threw away my keys! Robert is very pleasant and they all do a great job! This year the office staff have gone above and beyond with kindness and help! Tanaia, Larisha, Tara and the office manager Shauna all deserves 5 stars! read more

Latisha was the best . Very very Friendly and knowledgeable. Thank you for all your help!! read more

Great property. We've lived here over a year. We feel safe in this community. Dustin is a fantastic maintenance worker. Zenia & Sasha & Marisol are great in the office. The office is great when issues come up. read more

Great moving experience! Taylor Kirsch was our Leasing specialist and was awesome to work with! Everything was done quickly and move-in was easy. read more

This is the pool area of the summit by picerne apartments, in henderson NV . The Pool area is great with bathrooms, amenities, A spa. They also offer Bathrooms that include showers. They include a bottle filling station with a filtered place to fill your water and a water fountain. A downside is a lot of the patio chairs and lounge chairs are ripped and outdated and some at not very good for use because they are ripped. Other than that the pool area is great! read more

The Summit by Picerne - Swimming pool vicinity. - Apartments Near Me - Henderson, Nevada

Howard and Robert really helped me out. They're always in and out quick and fix any issue. Towel rack breaks, leaky shower, they got it covered. read more

Great staff - and the best Maintenance Staff! Robert, who is one of the Maintenance Engineers, just responded immediately to a maintenance request and did a great job! read more

I just signed my second lease with the Summit. So happy with the management and the wonderful maintenance dept. I signed a 15 month lease. Never had to beg for repairs , and all requests from office team never goes unanswered. Peaceful beautiful grounds . A great place to live. read more

Great supportive team. I went to tour apartment, Latisha was very helpful with all my questions

I want to Thank DIANA KELSEA for amazing customer service. She was very caring and efficient in delivering the information. I look forward to this being my new residence!! New Resident VLG read more

The Summit by Picerne - Apartments Near Me - Henderson, Nevada

I gave them a * for the nice maintenance workers that work there - professional and effective. Past residence with this property for over 10 years - property decided to take back my apartment for renovation so they can charge for more $$$ for rent - notice to leave letter sent out over 30 days prior I turn in the key - management not even acknowledge my letter nor bother to talk to me while am turned back the property keys - months after I moved out and I received a letter saying that I owe them $$$ by terminate the lease - while the management F up on their ends not responding to any call not email communication between their renter - definitely a bad reflection for the Picerne and the property management and how they rip people off knowing by annoying their tenant instead of assistant them. read more

I lived here for 6 months and had no issues whatsoever. When I moved, I asked the office if I could extend my move out date by a day and they were very accommodating. Thank you to Kelsea, Zenia, Felicia, and Lacey for helping me out read more

We have been living here at the Summit on Sunridge for the past 4 years and let me start by saying, I've had an amazing experience with the new leasing team at this apartment complex. From the moment we walked in the office, they were friendly, attentive, and extremely helpful. They took the time to answer all of my questions regarding a unit transfer. They made the leasing and transfer process smooth and stress-free. I felt like they genuinely cared about finding the right new unit for me. I highly recommend this complex to anyone looking for a new place to call home. Thank you to Sacha, Tanaia, Alex and Daisy for their exceptional customer service! Keep up the great work ladies! read more

Tony came by to fix the issues I had with the move in inspection. He was very friendly and fixed everything and even other things I found that did not make the inspection list. Karla and Andrea in the office are friendly and great too. read more

Call the office to get someone to take care of the dripping rust water in the bathtub of one of the bathrooms. Maintenance person came but he fix something in the sink in the other bathroom nothing to do with the dripping water rust from the air conditioning unit. Asked if they were going to take care of the main problem and was told that I'd have to wait to hear back from them. Put another ticket in and was called by the manager Felicia to say it was our problem that the rust was in the bathtub and contact our insurance??? It's a real shame that we pay rent on time for the past 4 1/2 years and this is the treatment we get read more

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Lacy was fabulous helping us find the perfect apartment. She went above and beyond making sure we were happy. She was kind, considerate and has a great personality. Thank you Lacy for all that you did. We appreciate you!! read more

Crappy stay, bug bites all over me the first weeks living here. Annoying their constantly re-doing there pavement outside and make you park on opposite side of where you live. The chick they hired that works inside thinks she's God and she's rude as hell. She needs to get CHECKED! read more

If I could give this place zero stars I would. The grounds are kept horribly with dog crap everywhere. The mailboxes have been broken into three times in the seven years that I've lived here. Management does not respond to problems and as far as it being a secure building? Not so much!! The gates are always broken and the so-called secured gates where people walk out of are broken. I was given a letter 30 days ago telling me my release will not be renewed with no-fault. In doing research I found out that this apartment that I paid $1200 a month for will now be $1600 a month. I didn't mention this before but I'm handicapped and giving me 60 days to leave put a lot of stress on me. I would stay far away from this place unless you want to live in section 8 housing which they do not disclose anymore. read more

Handy man, Tony P, came to my apartment to fix a broken toilet paper holder and fan. He came on time, was very efficient and professional. Additionally, he was very friendly and welcoming of me, as a new resident. The next time I need help with anything that is deficient or broken in my apartment, I will definitely as for Tony specifically. Lastly, if you are a resident you should also ask for him as well. read more

Kelsea is so helpful! She makes the process so simple and is very proactive with your maintenance request and follows up!

Not sure if you'll see this, but whoever found and brought back a men's LV wallet to the main office - THANK YOU SO MUCH! My fiancé and I greatly appreciate it. Gestures like this showcase just what amazing people live at this apartment complex. read more

I have lived here for nearly four years and it has largely been very pleasant. I am compelled to write a review now, however, based on the unnecessary removal of all 6 grass areas that were here when I moved in in 2019. I am an environmentalist and certainly understand the importance of cutting down on water usage. However, I certainly would not recommend this property for anybody with a pet that they need to walk. With temperatures exceeding 110 in the summertime, grass can be the only option for a dog that needs to relieve themselves. It seems cruel and unusual to allow pets here, yet force them to walk on 150+ degrees surfaces to use the bathroom. Oh, they did add a new dog area though! It's in the middle of the parking lot and includes exactly 2 4x6 squares of sod...surrounded by pavement. Would it have killed management to keep one central grassy location? All the plants are drip-irrigated, couldn't some of them have been foregone to keep the only treadable surface during summers in the desert? Very disappointed. read more

Beautiful, well-maintained luxury complex! Best friend recently moved here from another Picerne property so we come over often. Grounds are always clean and it feels like a safe community as you enter each time. There's also enough guest parking on the premises, including disabled parking spots. A plus for this locations is that there are an abundance of convenient businesses close by: gas, eateries, grocers, etc. Love love the clubhouse amenities, great place to relax and chill as they have wi-fi, t.v., pool table, shuffle board and even a kitchen for your use! The community managers and staff in the office we've met are extremely welcoming and courteous especially Art and Tammy. I would, and have, recommended The Summit to family if ever they needed a nice place to stay; you really do pay for the quality of life. read more

Still 1 Star. I do however have 1 positive thing to say. They hired a new girl Tammy who seems to be the only person with a brain. She has been more kind and more helpful than anyone else (which isn't saying much because I'm still beyond unhappy). Also, just had a phone conversation with the regional manager, she was ware that I wrote a yelp review but yet I have no reply. No one cares! Picerne does not care about their residents. They only care about making money. So, I'm glad you read my review and Your message by lack of response is clear, YOU DONT GIVE A SHIT! read more

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I lived here from 2011 to 2013 and thought the apartments were great. I had good neighbors, quick maintenance repairs, and good communication with the apartment management the couple times they needed in to my apartment. The unit was clean, quiet, and a great location for me. read more

I just wanted to add that two times management posted a Notice of Nonpayment of Rent on our door, even though rent was paid. Once contacted, they assured me I could disregard the notices which is nice and all, but I'm sure this isn't something that is only happening to me and it can be very stressful for someone who isn't use to handling legal matters. I also wanted to address the original review, wherein I mentioned going to Henderson Justice Court twice over disputes with Picerne Inc. (their parent corporation). The first time we stipulated on the record (settled the case). The second time we litigated it and they lost (their request for summary eviction was denied). read more

Have been calling everywhere touring different places but when I called, Aaron Hicks answered and got me a same day hassle free tour and application, much better quality properties than other apartments I've toured . I got lost on the way there and I called him and he directed me in the correct direction, he was super helpful and answered all my questions before asking them, he made the tour amazing and wishing we could move today. Thankyou again Aaron. read more

I like it that they work with you to get your problems solved! The staff is great and friendly and always welcoming! They have been very accommodating during these terrible times. I lived here for over 3 years now and love it! read more

We just moved in and had some repairs, Tony came in and fixed everything. He was on time, professional, friendly and efficient. Thank you for making us feel welcomed. read more

I have been a resident of this complex for almost 12 years. Now that parents have to leave there kids at home to still work they aren't accommodating at all when you need things fixed. The toilet seat is broke and my daughter got a huge cut on her thigh, but since I am a working parent and can't be home for an appointment due to my job they won't accommodate on the weekend. I kept getting two people Aaron and I already forgot the other girl name tell me two different things. Highly disappointment in the way they have treated the situation. Front office staff besides Art Felicia and Brittany is a joke and they need to be on one accord at all times not telling two different stories and then when I do as they tell me it is a problem. I pray and hope they will never have to be in a situation that requires help from another person when they can't be there read more

Most of the above reviews are spot on. We lived in the community for about a month and in that time had to call the police several times. I had my wallet stolen the first day we lived there and with in the first week there were several domestic violence calls put in. The unit was old, but in decent shape...it's a rental, stuff is always going to be broken. The community while in a great neighborhood is full of a rough crowd. Wouldn't recommend. read more

I just love my new apartment they helped me get exactly what I wanted in a home my agent Felica was just amazing thank u guys again Recently moved into The Summit. I was a little nervous about moving during Covid-19 but after doing a virtual tour with Felicia I knew she had the capability of providing a high level of customer service. I really liked that she told me the entire office works together and anyone would be able to answer any questions I had. When I moved in Brittany and Art helped me and knew exactly which apartment I was moving into just by me giving my first name. Theres good communication with all the office staff is very obvious. The maintenance staff is great. I needed some help using my ac and Tyrone Campbell and Tony were all very informative. I would highly recommend this apartment complex because it is so clean! I love it here! read more

Do not move here. The office staff are really shady. I lived here for 3 years because I hate to move. I only asked for an extermination 1 time because my apartment had crickets and black widow spiders in it. They office told me the pesticide was o.k. to use around pets. When I came home from work my dog was having seizures and I had to rush him to the vet. I thought he was going to die. The vet informed me that my dog was have a reaction to the pesticide. I called the office and told them what happened and they could have cared less much less pay for my vet bill. I sprayed my own apartment after that because the crickets and spiders were so bad. When I moved in the appliances were so old and worn. The dishwasher had some rust in it. I had to constantly get the garbage disposal fixed, and the bathtub and toliets were always stopping up. After I gave my notice and moved out I get a letter from the office stating that they are charging me to put in a new microwave, new dishwasher, and new refrigerator. The hilarious thing is I lived by myself and hardly EVER cooked meals. The appliances were already old and worn. Why am responsible to replace old appliances. I could not believe it!!! I am also reporting them to the better business bureau. I had water damage around a window and sliding glass door. After I moved out they added that to the move out charges. I am not responsible if GOD makes it rain and the buidling leaks. This has NEVER happened to me at any place that I have ever lived. I will never recommend this place to anyone. Horrible, Horrible experience!!!!!! read more

The only good thing I can say about this apartment complex is that it's zoned for great schools. In the 14 months I lived here I came across nothing but trashy tenants. There were always tons of unsupervised young children, countless cases of domestic violence requiring police, a family case of two murders that went unnoticed for days, rude and dirty neighbors. This place is low-class and I felt unsafe. I hate to bad-mouth people; and since I have nothing good to say about the office staff I will choose to say nothing at all. The units are old and currently undergoing renovations - which is great, but the increase in rent is absurd. If you are going to pay this amount for rent, then do yourself a favor and find a house or different complex not owned by Picerne Property Management. I had a lot of work orders (refrigerator, washing machine, oven, garbage disposal, leaking faucets). The response time was slow probably because the office staff is so complacent, ignorant and lazy. The maintenance department is burdened with enormous amounts of problems, but eventually did fix the issues. Bottom line: run away and don't ever look back. read more

After living here for a year, Jan 2018-Jan 2019. I wanted to update my review, still 4 Stars. This place was almost always quiet, besides the kids running around and playing (I'm not complaining!) Almost every issue I had was always addressed immediately. The property remains clean all the time, they have people come every Tuesday to ensure its beauty. My only complaint is the last 3 months we lived there, they had FOUR inspections! One we were picked for? One annual one, one for maintenance to check everything? And then one to see what renovations they can do once we leave. It was ridiculous. However, The only reason we left was because we needed to downgrade and they wanted to raise our rent, honestly even with the rent raise it was a steal. I would recommend living here, it's in a great area and staff is always pleasant. read more