Woodfield Properties has been managing our rental property in Sonoma for 1.5 years and have done a…read morephenomenal job. They have been clear and strong communicators since day 1. They found us a reliable tenant right away and proactively manage all communications and provide suggestions on ways to improve our rental, all while managing all the work and improvements. Would highly recommend them to anyone looking to rent out their home in the Sonoma area.

If I could I would leave ZERO stars. Tried to rent one of their properties in Sonoma and right…read morebefore we were going to go see it the price jumped up $2,500!!!! When I mentioned a nearby property close to the original price and we would never pay that much (new price) Nikki just wrote back "good luck". This is the second time a price jump happened on a rental to us with this company. Renters and property owners beware. If you list your property with them you may be missing out on renting your property to very decent honest folks.

This place is a must visit. The food was delicious, the grounds are amazing and the staff are…read moregreat!! Try it, I can't wait to go back!!

Mother's Day brunch: The menu was very small, ran out of multiple items, and, again, it was very…read moresmall; service was all over the place. They comped the meal, and we didn't ask for it; we only wanted to split the check, which was a policy that was never discussed, but their system could do it. So they decided to comp the check, given the many issues. Then the manager calls me after we leave, leaves a message, and says, very passively aggressive, "We comped your meal, but you did not leave the server a tip." Servers live off tips. But don't worry, we took care of her tip. Have a good day." Umm, excuse me? I was a server for over 7 years. First of all, I wouldn't expect a tip after the establishment that failed me by not ensuring they had adequate kitchen supplies to keep a Mother's Day up and running. Additionally, I would have added more staff to the day, which would of course be very busy. And lastly, how are we tipped when you comped the bill and walked away, and nobody had cash? We did not ask for the bill to be comped. So for future reference, dear John I don't recommend calling your customers and bullying them over voicemail. You're the problem, not us.

This entire process has been smooth from the get-go! Crystal was more amazing. She helped us…read morere-route our entire day so it could be enjoyed with ease and we were able to squeeze everything in. Once Nicole arrived she was extremely accommodating.. Not only did she pack a cooler and set our music but she helped us call ahead for lunch to skip lines and got us everywhere on time and with a smile. We're looking forward to our second day with them tomorrow... I highly recommend this company for any travelers, especially first timers!

Concierge of the Valley was absolutely fabulous. My girlfriend and I were heading up to the Valley…read moreto attend the Silver Oak 40 yr celebration and visit Bell and others. We wanted a driver, while other companies offered very pricey car service, Concierge has knowledgeable drivers that will drive your vehicle for a hourly rate. This is a must have if you plan to hit a couple wineries, the police are out in force and this is much cheaper than a DUI. Derrick was our driver, he met us at our hotel and was actually early. Derrick knew a lot about the area, was very personable and professional. We knew where we wanted to go and he took us to those locations. After we went to Bell and Silver Oak, Derrick provided us with excellent suggestions and was even able to get our tasting comped and the wine club discount on purchases. On top of being nice and knowledgeable Derrick is in video production and brought his professional camera and took pictures of us, which he is emailing our way at no charge, he just likes taking pics. They also had cupcakes waiting for us at the hotel, classy touch. This really made our trip, I would highly recommend Concierge of the Valley to anyone. Also, if you like Cabernet, Bell is the spot to go, you need an appointment, but it is great stuff.

What an amazing experience! Absolutely breathtaking views of Napa Valley!…read more The pilot and crew were fantastic! They operate like a well oiled machine and focus on your safety and your happiness

Overall we had a good experience. I wish they would've…read morecalled us sooner to tell us what time they were picking us up. I ended up calling them the day prior to make sure what our pickup time was. She told me they don't usually call until the afternoon of the day prior. They picked us up from our hotel and brought us to the meeting location at 6am. Coffee, water, tea, muffins, and granola bars were available. The muffins were very tasty. There was very minimum communication. They never said what time we would be leaving. They gave us a bathroom reminder and then a long wait and then suddenly it was time to go. They fit a lot of people in a small waiting area. Which is outside btw. The staff was nice however, the person calling names for groups said our last name so wrong we didn't even know it was us and she was so quiet you could barely hear her. If you're in a later group, you will have a long day. We were in group one and got back to our hotel by 9am and other balloons hadn't even landed yet. Our driver, Bailey, was so sweet and nice. Our pilot was Chad, and you better hope you get him. He was informative, funny, nice, communicated well and considerate. Once we went to the launch site, it was a 20-30 mins wait for the balloon to be ready. We were in the air for about a half hour. We landed and then the vans came to get us, brought us back to the meeting location, and the our hotel. We had a good experience. Plan your day accordingly as you might not get back to your hotel until 930-1030.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

We worked with Rob and Verve to plan a Napa Valley trip for our MBA wine club, and the experience…read morewas fantastic from start to finish. Rob was communicative, flexible, and clearly passionate about delivering a seamless, high-quality experience. The itinerary was well-curated, and our group had an amazing time. Highly recommend for any group looking to plan a premium wine country getaway!

We had a large group looking to be shuttled from our residence to a 40 person banquet dinner…read moreupvalley during inclement weather, and then back to our residence for the house party afterwards. Verve did an excellent job and helped us at every turn, also supplying champagne for us while en route -- 5 stars would totally book again.

Stacey is extremely knowledgeable when it comes to amazing wineries, she walks you through the…read morehistory and the process of great wine making in the region. She is always willing to answer any questions you may have regarding this beautiful and picturesque Napa/Sonoma wine country. I would highly recommend Stacey's wine tours; Be prepared to taste incredible wines, witness gorgeous views, and have a great time with family and friends.

Stacy provided my mom and I with a fantastic itinerary for our Saturday wine tour at a competitive…read moreprice and with very short notice. The Zinfandel Inn recommended Stacy when I called the Tuesday before we arrived and once I was in touch with Stacy she was very patient waiting for me to coordinate with my mom before finalizing the booking. Our itinerary was fabulous, we stopped at two boutique wineries and then a larger one that specialized in sparkling wine. This was based on a conversation from earlier in the week where she found out what both mine and my mom's wine preferences were. We had a fourth stop on our itinerary, but had so much fun at the first three the fourth one closed before we were able to visit. Stacy was also very personable and we talked throughout the day about everything from the area to our families. She also seemed to have great relationships with the wineries that we stopped at as well as our bed and breakfast. We were welcomed warmly at every stop and Stacy was also able to tell us different stories and interesting facts about each stop. Overall, we loved our day in Napa and Stacy only made it better for us!

Nice people, very clean and prompt. But after a while becoming a little too pricey for me, a ride…read moreto San Francisco (one way) is $269.00 each way . I had to look for affordable, options and discovered UberX only $92.00 from Sacramento. Less than half the price. Thank you. I'm glad I used Uber. * Anonymous .

I've probably used RCL 30-40 times since Om first picked me up on an Uber call several years ago…read more He and Brett are always on time, quick to respond to changes, and very, very professional, careful drivers. The SUVs are always perfectly clean. We use them primarily for transport to and from airports. Highly recommend. Price is fair considering the quality of the vehicle and the quality of the service.

PF Wine Tours helped me plan my 50th birthday trip with my friends. This was our first trip to Napa…read moreand our pick-up originated in San Francisco. PF Wine Tours tailored our day trip to accommodate our time constraints, budget, and tastes in wine. Not only were we able to find a winery to suit everyone's taste, but some of the most beautiful wineries were selected, since having beautiful views was important to us. If you want an affordable, upscale experience, with a personal touch, I highly recommend this company. On this trip, we visited Pride Mountain Vineyard Caves (gorgeous views and an organized lunch), Robert Biale Vineyards, and Trefethen Family Vineyards (gorgeous)! We enjoyed them all! We selected the option where PF Wine Tours provided the car and chauffeur for the day. However, there is a less expensive option where they can drive your car or rental car. We want to return to Napa and visit more wineries and will return and use PF Wine Tours. The personalized service and extra special touches made my birthday special and we all had a wonderful day.

Anja is incredible. She works with your group to customize an experience tailored to every person…read more She's so thoughtful, kind and such a cool person. She is so knowledgeable and an enhancement to our Napa trip. I'm a returning customer and have recommended her to everyone I know visiting the area!

I give it a 4.5. We had to arrive super early and wait for them to set up everything. It was cold…read moreoutside and they did provide coffee, hot chocolate and snacks. We the weather being so unpredictable we had to wait. I was fine with wait because i do value my life. I had the chance to cross off a major item from my bucket list. A hot air balloon ride and wow, what an experience! The views were absolutely breathtaking. Floating high above the landscape, seeing everything from a completely new perspective, was truly magical. The sunrise was especially beautiful as we drifted along, and the silence up there, broken only by the loud occasional burst of the burner, was unlike anything I've ever experienced. That said, there were a few things to consider. The heat from the burner can be overwhelming, especially if you're not prepared for it. I didn't wear a hat, and I really wish I had and i am short 5'2 those blasts of hot air can get pretty intense when they hit you directly! So, if you're planning this trip, definitely bring something to cover your head. The landing was a bit of a wild ride, too. The ground was much harder and more uneven than I expected, and we didn't quite know where we'd land until we were almost on top of it. Also getting in and out can be extremely challenging. It's hard climbing into and out of the basket and it's very tightly packed. Not a lot of space to move. I knew the risks going in but the whole experience was so worth it. Even with those little surprises, it was absolutely incredible. Would I do it again? Definitely not! Despite the heat and the bumpy landing, the beauty of the experience makes it all worthwhile and a one timer for me. I highly recommend it if you're looking for something unique and unforgettable to add to your list of adventures. Just don't forget your hat!

Amazing first time experience with a friendly crew. The ride was so smooth it felt like the world…read morewas moving around us. We had to go to a different location due to weather, which is fine. A change in location is preferred than cancellation.