I never got any service done there, but I also got my nails done in that same place and I've…read morewatched how they talk behind their clients back in their language. They laughed at the last customer and talking about him. I didn't like that

I've gone to this place for years! I usually used to go to Emma, but for the past 2 1/2 years I've…read morebeen going to a lady name Susie and she's been great! Since the first day her work never fluctuate it stays the same. I'm thankful for her great services at all times. She is the sweetest person. Thank you Susie for being great!

The women that work here provide outstanding results! My eyebrows looked so rough because I haven't…read morehad them threaded in a very long time, and I went in, and I saw one of the women, I forgot her name. I just remember the facial expression that she had which was a facial expression of discussed, but I understand that people's facial expressions can't be helped, I would still go back to her in a heartbeat because she was just that good!

Idk what happened I came in and told the lady in the second chair that I want to keep my brows as…read morethick as possible and she ended up giving me 90s brows. It was sooo thin afterwards I said I wanted my brows to be thick and that's when she looked at me all confused and she had no idea what I was saying.

The wait sometimes is annoying but honestly they do a better job than anyone else in the area so I…read morebare with it . I do not go to just any of the girls and it's annoying that there is no way to test their skills with out giving them a try so it's best to wait for who your comfortable with. If you have no option emphasize that you're just getting them cleaned up.

My family and I have been coming to this place since I was 10 years old, but my experience on…read more11/24 was by far the worst I've ever had. I'm in town visiting family for the holidays and decided to get a full body wax, which was supposed to cost $150. From the moment the waxing started, the technician complained about how much hair I had. I've been getting waxed every six weeks for years and have never had anyone complain about this. During the session, her coworker kept asking if she was finished, and the technician told her she wouldn't do my butt unless I paid an extra $40. I explained that I didn't want it because a full body wax has always cost $150, and I typically follow it up with a facial. When I declined the extra charge, she and her coworker laughed at me. My boyfriend, who was on the phone with me, told me to leave immediately, but I decided to stay and finish the service since I was already halfway through. The technician took over an hour and a half, constantly stepping out because she claimed to be allergic to the baby powder she was using. Once she finished, I asked for my eyebrows and upper lip to be done, as they are part of the service. She argued that they weren't included, but her coworker corrected her. She then started yelling, saying she didn't know it was part of the package. At that point, I decided not to proceed with the facial and just wanted to pay and leave. While I was paying, she asked how much I was tipping. I said 10%, but she said it wasn't enough and complained that her arms were hurting. I explained that my family has been loyal customers for years and we always tip, but tipping is a choice, not an obligation. She began yelling at me, accusing me of not wanting to tip at all. Despite her rudeness, I still offered 10%, but she refused and became even more hostile. I've never felt so humiliated in my life. She complained the entire time, even telling her coworker she didn't care and was going to charge me an extra $40 because of my hair. I've always followed the six-week schedule recommended by my usual waxing technician, so this accusation was completely unwarranted. This experience was unacceptable, and I won't be returning."

Came here for brow tinting. Usually my brows hold color best with a double tint -- the tint is…read moreapplied, wiped off, then reapplied -- and it normally lasts me about two weeks. This time, the tint barely stayed on at all. I'm not sure if the products used were different or lower quality, but the result was disappointing. What makes it more frustrating is that I came back the very next day because the tint had already faded significantly. I had been here just three weeks prior and had no issue at all. When I asked if they could retint them, I was told I would have to pay again. Considering the tint didn't properly take this time, I didn't feel that was fair

I have been a loyal customer here for over 5 years i love this place!! All the ladies are very nice…read moreand will do your eyebrows as you requested

I had such a good experience at this spa for Valentine's Day '22. Even though they didn't have…read moreavailable slots for couples facials listed on their site, they immediately accommodated us once my partner called to ask for it. Upon arrival, the service was great. We had our coats taken and hung up, we slipped into cute branded slippers, and we were offered adorably themed treats and drinks. Once we walked back to our room, we changed into cozy robes and had our heads propped up on cushy pillows. I loved the procedure from beginning to end. Since it was my first time, my aesthetician walked me through all the different sections and consistently checked in to make sure I was okay. She even showed me all the blackheads that she removed (yuck but also veryy cool lol) . After everything was done, she gave me pointers on how to keep my pores unclogged and she reminded me to add products with sunscreen to my routine. I loved my first deep cleansing facial and I definitely have Natrabella Skincare Beauty and Day Spa to thank for that. I'm definitely looking forward to coming back and bring all my friends with me.

Had a great experience there and will go again!!! Place was clean and well kept and the ladies…read morethere are very kind and helpful!!!

My experience has always been relaxing and also inviting! I've been coming here since they arrived…read morein the community and I am very pleased with my results. Brows and lashes are my only experience! Today I'm doing a Brazilian for the 1st time Excited much

Very nice and hygienic saloon in the city. With best and…read morereasonable rates. Very good staff and managements. Must visit the nice newly decorated outlets. Five star recommendations for neat and clean saloon.

I come here every few weeks from Long Island along with my family to get haircuts, eyebrows, any…read moreother services required at the moment. I have tried multiple places in Queens and Long Island for eyebrows and haircuts, and every place has messed up my hair entirely. Ifrah professionally knows how to cut hair and she charges literally a fraction of what high end hair stylist charge for the same skill and talent. I have been coming here for the last six years and will continue to do so. Just let her know what you want and she makes it happen!

My fave new spot for eyebrows. It's a hidden place: the owner is very talented…read more Def recommend for haircut and blowout.

Quick, great service on waxing and threadingPrices are not bad either. The place is always clean…read morewith a calm atmosphere, which is appreciated. The ladies are gentle and listen to requests. I've been coming to this location for a while now and I'm always pleased.

Nidhi is the best! She does my daughter and my eyebrows and she also does my lash lift and tint and…read moreit lasts so long and it's so pretty. We go here all the time and she always does great work.