Rude talk down to you like you are dirty low life. Refuse to answer questions moving on I don't…read moreneed help that bad.

I can't put 0 stars but that's my choice They sold me a fake 8 diamond ring cto/ gold filled. They…read morehave the wrong karat gold on tag check your jewelry customer service is nasty and scammers Melissa wears the jewelry severn the lead manager is nasty and doesn't care he told me not to return after spending thousands of dollars with this place just for calling out their bs they lost my remote control to my tv then wrote on the receipt no remote check jewelry and receipts y'all their scammers and guess what severn still has the cto/ gold filled ring in the case for sale $245 what a shame

Owner has the empathy of a solid rock. My son passed away…read morewhile he had some items pawned there. I was able to get the receipts and go back to buy them back. He had already started to sell his items not even a month after his last payment. I asked him to contact whoever he sold my ring to so I could buy it back with no avail. An expensive Seagull guitar was taken out of its expensive case that it was pawned in and sold apart. When I asked where the case was, he said "I don't know, I guess I sold it, guitar and case were on sale apart", what I argued "why would you leave a 1k guitar unprotected, that's a really expensive guitar" he answered "You know, go to guitar center and get a new case for it, there you go" Don't pawn your things here. The owner doesn't care about anything but how to make a dime on your things even when you have been paying for the items to stay on the back as my son was.

This place is like going to visit, and borrowing money from a very interesting distant relative…read morewho has one of every item in the world. These are neighborly, authentic people who I know well over the years of pawning the same anniversary ring over and over. I am going there today because this hair won't cut itself and I want to see if the Kiss head (you know the one) is still there. Just so you won't think me unsentimental, the ring is the diamond I BOUGHT for myself when I was on my 4th marriage, because he was too cheap to buy me a diamond, just gave me the semi precious ring left over from deceased wife's collection, since he had sold the real one. He is past history as well.

I asked to be added to my husband's account several of times and also have my phone number added to…read morepay my balance on the mobile app. Each time I was told the owner of the account has to come in to make the change. I am married to the man that own's the account and this pawn has my property. They are not cooperative with customer's needs, requests and make it difficult to do business.

Service is lousy, attitude is lousy, overall customer service is lousy…read more I am a watch collector and took 9 watches along with a beautiful topaz and sapphire bracelet made by Freedom Creations valued at $ 1,250.00. (I have the receipt). Attached is a pic of the bracelet. The guy that I spoke to looked at the bracelet and said, the curb link chain has been added to the bracelet and the bracelet has been custom made. No shit Sherlock. I told him that as I was taking it out of the box. Then he said, I wouldn't be interested in this piece. Next, I took out a beautiful watch and he took a brief look at it and said, there's been some wear on the buckle clasp so I wouldn't be interested. Of course there has been a little wear, it's a wrist watch however there want that much wear because I have only worn it twice. This guy had MAJOR attitude and it's like he didn't even want to be bothered. Pawning is a sensitive issue for everyone however this jerk has lost touch with that and shouldn't be involved with any facet of customer service. I wouldn't recommend this place to anyone. If I could have only given them 1/4 of a star I would have. Buyer Beware!!!

These assholes have terrible customer service. The lady attending me had a bunch of attitude and…read moreall I did was walk in ! They're bunch of hustlers . Trying to hustle you. Never going back! Extremely poor customer service .

From the owner: We are a Denver, Colorado pawnshop located on…read more South Federal Blvd Englewood, Co 80110 Family Owned. We Loan, Buy, Sell Anything of value We Loan on Motorcycles & High end jewelry

Great people. Great rates. Collectable coins. Trusted. I never have to wait. Even though they…read moreare busy, they take the time needed when buying or selling.

These guys were great. Gave me going rate for silver coins. I also had an unusual sterling silver…read moreart piece that I didn't know anything about and they looked at it, tested it and gave me some advice on who may be interested. Will come back and would recommend.

This used to be one of my favorite pawn shops to browse in the SW Denver area. Today, when I went…read morein, I was highly disappointed. The entire gun counter/area is gone. The store was basically empty and almost looked like it was closing or moving. I'm not sure what happened but this shop is no longer worth visiting. Sad day....

The service was amazing! Tony the manager helped me out so much and was so nice :)read more

Stay far away, EZ Pawn is attempting to steal my property. Charlie, a joke of a district manager,…read more said over recorded phone line something very close to this "I'd be willing to help you out, but the comment you said about stealing your property...." So you admitted you were going to return my stolen property but because I pissed you off now you're not going to return it! Hahaha nice flip flop Charlie. Proved I was right then goes back and says he won't because I said I'd come steal my property back that EZ Pawn stole from me..Yes when someone steals from you, you have every right to take back your property. So I pawned my apple laptop, never pawned my Thule Case. Told them the Case is to protect the nearly brand new laptop, and I would be taking the Case back. EZ Pawn Shop said on the pawn ticket it says "Laptop and Case"..well I never agreed to pawn my Case, only the laptop, so you added that in - Without my Consent - but very sneaky unprofessional and illegal of you to add that wording into something I never agreed upon. Thule Case not listed as a separate item on my ticket and no amount listed on my pawn ticket that was paid to me for my Thule Case. Plain and simple, you are stealing my property.. l If I wanted to pawn my Thule Case I would have. Its worth good money. Then Charlie said they just throw out the cases, so why not give it back to me if you're going to throw it out then? Store manager trying to spin words now and change her sob story, said "I was given more money this time because of the Case". Not true. Please show me this on camera or eat your words because we both know you're lying here. First time I pawned the laptop you offered $500. I refused and took around $450. 2nd time I pawned it I said the first time you offered $500, I'd like that amount this time. Had nothing to do the Case. Was never asked, "do you want to pawn the case"?

Exceptional customer service was my experience. Had to return an item and got a full refund no…read morequestions asked.