My husband and I ordered broiled haddock, I had tater tots, my husband had fry's. Our food was served hot, fish flakey and delicious. We were served and waited on for drinks within 5 minutes of being seated and 15 minutes later to take our dinner orders. Dinners served shortly after. The Restaurant was very clean, Ambiance very appealing with several different areas to be seated. our party of four had a pleasant evening. read more

Only good part of my Underpass experience was the bartender named Chrissy. She was well loved and made the best drinks with great service and all customers and coworkers loved her. New ownership seems to be making lots of changes and not really caring about customers or their employees that customers love. Will not be going again. read more

Was there early today and had the pleasure of meeting Chrissy. She was hilarious and kept the drinks flowing. However we learned mid shift she was let go????? Mid shift-- really?! Chrissy is a gem. Shame on you Underpass. read more

We've driven by this place hundreds of times at this point and finally stopped to give it a try. Glad we did. It's a super cute spot, much bigger inside than I was expecting with a really long bar and plenty of seating. Nicely decorated in sage greens and natural wood and stone. There is a huge patio outside with a beautiful gas fire pit, a little chilly to be out there today but later in the spring and summer it will be great. The waitress that helped us was friendly enough and there when we needed her which was perfect. Food we tried was good, got calamari as an app. It was lightly breaded and not chewy at all. I got a fish fry which was a thick slab of haddock beer battered. The fish was good, the batter was nice as well. Fries were crispy, battered pub style. Overall good, I'd come back and try some of the other menu items. read more

The Underpass Bar and Grill - Burgers Near Me - Fairport, New York

Amazing, friendly and attentive service. The company was even better and the food was delicious. I love the ambiance in the private room as well as the outside space. I will be coming back for some relaxing outside at their numerous flameless fire-pits. read more

The Underpass Bar and Grill - Pasta entree and side salad - Burgers Near Me - Fairport, New York

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Family went out here tonight for a fish fry overall I'm walking away not hating the place but also feeling like it wasn't worth $75 for a fish fry chicken salad and some fried cheese with some sodas. Fried cheese curds were pretty good they came in a really nice sauce they came out super quick waitress was very friendly in the beginning so everything was going pretty well. We got a wedge salad and added some grilled chicken to it which was $18 wasn't a huge fan It was kind of roughly made. Had some onion rings on it that were a bit too large and just didn't have a lot of great flavor. Grilled chicken was blackened not sure if that was on purpose or not as it wasn't in the menu but it was what it was. Fish fry was burnt burnt like not edible burnt. They were pretty gracious about taking it back and getting us a new one in that one was pretty good but still a bit overcooked. All in all definitely not a bad meal and a pretty light and fun atmosphere just not worth $75. But maybe that's just the new cost of going out to a restaurant? Side note that the fries are battered If that's your thing great it's not mine so that also kind of took away from the review. read more

Not sure what happened here. Maybe new owner? But they got rid of everything my group drank. We used to come in all the time. No surfsides? No super lyte? No cruisers? Not sure the new owner knows what he or she is doing. read more

Went in with a party of 6 on a Thursday night about 7:00. Granted it was trivia night but we waited over 1 hour for appetizers. Dinner came at least 45 minutes after that. Chicken French had sauce that was so salty I was unable to eat it. I told the waitress and she said she would tell the chief. The Rubin was mostly grizzle. The buffalo chicken wrap was so greasy it to was uneatable. Will not be back as we spent alot of money on food we couldn't eat. read more

My understanding is that Underpass is now under new ownership. Very disappointing after being there numerous times before. It is under staffed, loud, menu doesn't match online menu with now limited food selections. People in our group decided to go to the restaurant next to the Underpass and came back after they ate and we still hadn't been served. No more words needed!! read more

I don't want to leave another review Yelp, but posting new pictures, I have to. 2 stars because their point of sale system was down, so they were only accepting cash, but they mentioned that there was an atm machone. Ok, we could do that, but wait, the atm machine was down...OK we can do that. Go to order pizza, and we're told they are out of dough. We should have just left. read more

The Underpass Bar and Grill - The fish tacos, if I come back I'll probably get em - Burgers Near Me - Fairport, New York

Underpass bar and grill has an amazing environment. Super clean, and relaxing with amazing AC. (Bring a hoodie) Food is okay. It is what I would expect for bar food. Outside on the patio, there is a wonderful fire with the view of a a beautiful garden and the calming sounds of the road. I would recommend the pizza here. I also ordered a cheese burger and boneless chicken wings. The cheeseburger was big, too much for me to finish, and did fall apart. The buffalo boneless chicken wings were good for the most part just more on the dryer side. I would recommend more sauce and ranch/blue cheese. The service here is good, while they ask multiple times if you need something and bring it quickly. All in all, I would recommend coming here, just remember that it is only bar food. read more

The Underpass Bar and Grill - Beautiful fire next to the calming road sounds in their amazing outdoor patio. - Burgers Near Me - Fairport, New York

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My husband, daughter, and I love the atmosphere of The Underpass- especially during patio season with their covered patio so you can sit outdoors rain or shine, with the big fire pit that keeps everyone warm! Some of their strengths are: fish fry's, chicken wings, pizza, patty melt, Mac and cheese, beer selection--these, never let down. We also love that we've never had an issue getting a table upon arrival (without a reservation) because the space is large. The kids menu is also better than most, so it makes it a family friendly place that we frequent. Unfortunately, our last few times dining was a different experience. (1) two times ago, we had dined on a Friday and attempted to order wings, and were told that on Fridays due to the demand of fish fry's using fryer space that wings were unable to be ordered. While bummed, because wings are a typical Friday staple of ours, we understood, and ordered boneless instead with our pizza. Not a favorite, but we wanted wings nonetheless. (2) returning, again on a Friday, we saw a couple at the table next to us sharing a huge platter of wings, excited, we ordered, assuming they lifted that rule, and could accommodate. The order was placed with our server, only for her to return and sadly tell us they couldn't accommodate. We questioned because of the couple next to us with a platter of traditional buffalo wings-- we ordered fish fry's instead, bummed, but their fish fry's are great! -- after getting our fish fry's, we had received a plate of wings. We were puzzled and said we didn't order them because we were told we couldn't. Had we known we could've had them, we were couldn't have ordered anything else! We appreciated that the kitchen attempted to still push through the order for us, but were confused and so was our server. (3) -returning today, my husband received his patty melt, and THANK GOD noticed that there were two visible pieces of metal, wire bristle in his bread from cleaning utensils that shouldn't be used on a flat top surface. I'm grateful they stood out on the surface of his sandwich, so he didn't proceed, out of fear of ingesting more, in his sandwich. Underpass had comp'd his meal, serving him instead, a fish fry. Thank you! - I ordered a Caesar salad, with chicken tenders because they didn't offer a chicken cutlet, however it's on the menu for another item. I was okay with that assuming I'd receive a hearty portion, but was so displeased to see that I likely had one cut up chicken tender (that is up-charged on the salad) with a pitiful bed of brown, wilted salad beneath it. Barely dressed, dry lettuce, mostly lettuce stalk. I mistook the chicken tender initially for croutons, and almost asked about if the chicken was coming out after, but then realized I had a super small portion. Needless to say, I was still hungry. Hangry, actually, sorry to say! My husband and daughter were long done with their meals before I received my next order, they were busy at this point, not on the kitchen, I just wished I received a better portion of protein for the up-charge. Let this be your sign to not order a Caesar here. Save that for Mulconry's on the canal, or Ferrari who both serve MEAN Caesar's with cutlets. We'll come back, we love the fire + patio, the fact that our daughter loves it here, but we hope the menu sees a little improvement outside of their fryer items. They ought to make sure their menus say that chicken wings exclude Fridays! read more

Basically, pub fare. Partook in Reuben, steak, fish fry, Brussels sprouts and chili. Fish was found to be good, with flaky whitefish and tasty sauce; the Brussels sprouts had good tang and roasted nicely with some parm on top. That was the good. Reuben tasted like rewarmed incompletely offering, as did the onion rings that came with it. Chili was lukewarm at best, and steak overdone. Staff was accommodating albeit somewhat forgetful on requests. Ambience is simple: you enter into the large bar and then there are tables scattered after this - somewhat haphazardly. Place was crowded with patrons mostly at the bar. It was kinda loud with large screens everywhere for sports viewing. read more

The Underpass Bar and Grill - Sprouts - Burgers Near Me - Fairport, New York

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The margarita pizza is kind of a cross between a traditional American cheese pizza and an okay traditional brick oven margherita. Basically, added basil and use a more savory tomato sauce. the crust was a little too much on the burnt side, too but at least it wasn't soggy???? Not the worst pizza but don't know if I'd get it again. Maybe in a pinch. Fried pickles are delicious on the other hand. The dipping sauce pairs really well. I tried the tomato soup and the Bavarian pretzels on my second visit, as well as another helping of the fried pickles. The pretzels were good, but the soup was eh. Breakfast burger and fries did not take-out well. read more

The Underpass Bar and Grill - Fried pickles - Burgers Near Me - Fairport, New York

Annoying owner! Confronting when trying to order. Who is driving you home? Ok maybe uber! Why would you ask? Rude and only wanting us to leave! Would not recommend she needs to be nice an around the holidays act like she is ok with having people around read more

Went here for the rochester fish fry challenge and discovered a few things. First was this is a big place with full bar and huge craft beer selection. Some more rare beers like Foam from VT and Grimm from Brooklyn. Servers are very attentive and helped with beer and menu selections. Breaded fish fry is hard to find I is my preference over traditional beer battered. This place offers both! Runners bring out food from the kitchen so food is hot and fresh. Well done Team! read more

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Excellent all around. Hamburger, salads, beer, ambiance. Service was great. Friendly staff, large, comfortable place.

Horrible. Worst service ever. No cooks, no bartenders, no waitresses and the hostess is a little snot who walked away from my husband when he was speaking to her. Went there at 6pm, didn't receive food til 7:45. Food was cold and dry when it arrived. Avoid this place. Trust me. read more

Service was good, ambiance was really nice, but what good is all that if the food is mediocre at best? Ordered the grill chicken melt, which comes on sourdough from Amazing Grains. But... they press their paninis so hard that the bread was thin like a tortilla. Why would you do that to a high quality bread? The sandwich skimped on the artichoke, peppers, and mayo, so it mostly tasted like overcooked chicken breast. Fries were good. I'd love to have a bar and grill type restaurant that serves quality food in fairport, but the food has disappointed us twice now. read more

OMG! The GREATEST FISH FRY in the area! Our server (Melissa?) was attentive and on top of our drink and food orders! The place is much bigger than it looks outside, and reminds me of some of the BBQ places I've been to in Texas. Will certainly be back to try more food choices, and of course another Fish Fry! read more

Some of the best French onion soup in the county. Service was workman like, kinda busy not overly friendly but efficient. I never did ask if they do beer flights. Somehow lots of people on a Friday night drag their chairs across the floor like nails on chalkboard. Overall not too loud from music or talking and tables are spaced out nicely . Don't understand why' a fish sandwich is 1/2 the piece of fish with a bun but costs $1 less than the whole fish fry. Sandwich was good. Definitely will be back at least for French Onion! read more

Went on a Saturday nite. Poor service and worse drinks. Fish tacos were mushy and smelly. I heard great things about this place. Wish we had experienced that. Sorry but can't come again. read more

2 weeks, 2 sandwiches = shrinkflation and over paid for bad food. Sandwiches reuben and blt was as thin as I have ever seen it anywhere. Thinly sliced tomato, 1 piece of lettuce and 1 full piece of bacon. The reuben turkey. .dud it have meat...who knows maybe 44oz, some kraut....who ever cook here please dont call yourself a chef. read more

I love the food here and the service here is great too I would definitely recommend the cheese curds are amazing

Love this place. Their poutine is my favorite, but everything I've tried on the menu is great. The atmosphere is awesome too. Definitely a place to check out. read more

Plenty of other bars to choose from in the area that respect their patrons. I miss Shooters... adding new owners seems to have been a mistake ...service sucks now got here at 1230 for football Sunday... 45 min later no service.. went to bar and the bartender wouldn't even turn around just stayed at the computer... she finally did and said I need to order from my table (I tried)... disappointed- used to be my go to football spot... new member of the ownership team lady is nutty thinks she's a dictator. Ruined football Sunday for our entire group... just made the "never again" list for bunch of Sunday football regulars :( read more

Nice atmosphere and good service. But you're a little pricey on your food. A vegetable panni with hardly any veggies on there should not cost $17. read more

The best Friday broiled haddock in Rochester. Cocktails, appetizers and entrees are amazing. Owners were on site and there overseeing everything. Broiled Haddock is the best in the county. They make sure of it. Check out the beer and bourbon selections. Flights for beer. They do have your bourbon. Thank you. read more

food - horrendous - I wish i had taken a photo pretzels with a cheese sauce that was broken , grainy and inedible the special crab cakes were two greasy burnt circles on an small plain plate - no garnish, tasteless- they should have been embarrassed to serve them what a waste of money waitress was inattentive and didn't seem to care that food was inedible saving grace- the wings and the band were good! read more

Those fish tacos were so unappealing. A big chunk of cod tossed on a shell. No flavor at all. Nice staff but wouldn't spend $20 on those lame tacos. Wouldn't recommend them at all. Maybe there was a better food option. My loss for wasting that money. I wouldn't be surprised if the homeless guy gave them to threw them out. I ate one, and it was going to throw the rest out as it was a taco order, but figured out would serve someone else, so I gave it to a homeless person. read more

The food snd service was excellent. We enjoyed sitting outside but I would warn large groups that it can be difficult to hear conversation due to traffic noise. It worked well for two, and we enjoyed being outside and not in the sun. read more

terrible. the owner was the rudest person. food was mediocre at best. will never be back. plenty of other restaurants to choose from. read more

Well, we came here and ordered and ignored. Not coming back. Thanks for your service but seriously if you serve 30 people their wings . I'm not gonna wait no more or come here to eat. You suck' as went to Fairport Hots next door and were treated like humans and actually got food. read more

This is relatively new place and it's our first time here. I wasn't overly impressed. Had the flash fried Brussels sprouts as an appetizer which tasted good but they were a little heavy on the lime citrus aoli. Next we had some French onion soup which was very bland. It definitely needed some salt or seasoning of some sort. For dinner my wife had the fish tacos that had coleslaw in them and tortilla chips and pico de gallo on the side. They tasted good but there was almost no coleslaw in them. There were 5 tortilla chips, yes I said 5 tortilla chips. The pico was homemade and pretty good. I had the steak frites. The steak was seasoned well but a little under cooked and kind of small. I knew it would be kind of small based on the price but I was ok with that. I did expect it to be a little bigger than it was. The Parmesan fries were pretty good. Our server, Anna, was very good! She worked hard and was very busy. She seemed to be the only waitress on duty. I may give it one more shot but I'll have to think about it. read more

We went here on a Saturday evening to try it out. I love the way they did the interior, very inviting and not too 'industrial" as some places seem to be lately. Good service. We sat inside but there is also a huge outside seating area. The bar is very large. The place filled up but we didn't find it too loud. The Beer list has a "top tier" and middle tier and for some craft beers, this is a great way to price things. Really varied selection as well. The food was just average, but priced very reasonably. The wings were the best part of what we had. They were old school and perfect. My Caesar was just not done well; top of the Romaine lettuce, no heart and very little dressing. It came with red onions which puzzled me and also no cheese at all. I did ask for parm which the waitress brought. Burger was just ok, cooked well but unremarkable. Jalapeno peppers were supposed to be "roasted" but were not. Fries were good. Fries were included which is great. All in all we will be back for sure. Big menu to try. read more

Hopefully better owners than Shooters who had no clue how to operate a business. Looks like some nice changes have been made and they can put out a good product. Time will tell. read more

We recently discovered this fabulous family run restaurant. We went for the fish fry but have returned several times to try other menu items! And everything is so gooood! Several dining area options to pick from... Service is top notch as well! read more

Service and food were good. Good variety on the menu. A bit noisy. Will come again for sure. Also, I like the draft beer selections.

Great food, great service and owners are great people too. Can't understand how n people could ever give this place a bad review. ‍

Great bar and grill not too far from Saint John Fisher. Great burger! Nice atmosphere, great place to go with friends or family to watch a game or just eat and hang. Excellent service as well. read more