Cancel

    Open app

    Search

    The UPS Store

    3.2 (22 reviews)
    Closed 9:00 am - 3:00 pm
    Updated 2 weeks ago

    Services - The UPS Store

    Shipping centers

    Copymaking services

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    ALWAYS kind, courteous, and helpful. Took about 30 seconds when I just went in for my return. My go to UPS store!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    I love this location! They are always quick, kind and efficient. I never feel stressed coming here. Prices are reasonable as well!

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    If you care about your packages arriving in the time you paid for, I recommend picking a different provider.

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Robin M.
    160
    20
    8

    3 years ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of William E.
    8
    378
    830

    5 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bri L.
    0
    15
    5

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Spoke to an employee today, a young woman, who was EXTREMELY rude. Will not be shipping from this location again.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    I love to ship from here. Everyone is always so friendly and helpful! My packages always arrive on time or ahead of schedule.

    Business owner information

    Photo of Local

    Local

    Thank you! It is customers like you that make our days enjoyable!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    The employees are always kind and helpful.

    Mentioned in 2 reviews

    Read more highlights

    FedEx Ship Center

    FedEx Ship Center

    2.0
    (4 reviews)

    I have a package arrive in Abilene with enough time to be delivered today (the due date is…read moretomorrow). The package was falsely scanned Business closed. I work for a different package company so i know that a package for a residence should not be scanned business closed. I called the 1800 and spoke with a guy. He gave me the address and stated. If i go before 6:30 i can retrieve my package. I go up there around 12:00 today. When i arrive a lady comes and helps me. She asks for the tracking number and when i give her the numbers. I give them to her slowly. 9 numbers shouldn't have been hard to keep up with but guess what....she couldn't keep up. She goes to the back. Next thing i know another lady comes out and says it's due tomorrow and her and her co worker weren't going to get the package because it was stacked to go out tomorrow. She then said if i came back later when the guys where there then i could get the package. I work and my time is valuable. So i can't drive across town again to hopefully get a package. She then said that i can call a 1800 number and make a record Absolutely unacceptable experience at this FedEx location. The employees were dismissive, unhelpful, and showed zero urgency to do their job. I was told the only thing i could do is send an inquiry, and one "manager" actually said they would respond "due tomorrow, not going to get it." That level of laziness and lack of accountability is ridiculous for a company like FedEx. If you don't wanna work in this line of work then do not apply. When I questioned it, instead of resolving the issue, they tried to backtrack and told me not to repeat what was said. That alone shows they knew how unprofessional it was. Saying you didn't "refuse service" doesn't change the fact that you made no effort to help. I then called the FedEx customer service line, and they confirmed the package scan showed it was available for pickup. They said that if i went up there with them on the phone they would talk to them to get me my package. To make matters worse, neither employee introduced themselves, wore a badge, or provided any identifying information. No accountability at all. This isn't just bad customer service, it's a failure in professionalism and management. If employees at a FedEx location are openly admitting they're not going to resolve customer issues, that's a serious problem. I expect someone from corporate or upper management to review this and address the lack of accountability at this location--because based on other reviews, this clearly isn't an isolated issue.

    I wish I couldn't give them a star. The worst company ever. I have to call every single time to…read moreget my packages delivered. I am a business and they say my business is closed or it's a holiday in the middle of the week. Horrible way to run a business. If possible never use FedEx for your shipments. The customer service department is just as bad.

    The UPS Store - shipping_centers - Updated July 2026

    Loading...
    Loading...
    Loading...