The staff was knowledgeable and friendly, assisting me with my shipping needs and guiding me through the process for Amazon returns. They are quick and patient. The store was well-organized and had all the necessary packaging supplies readily available. Overall, I was thoroughly impressed with the service I received at this UPS Store, and I'll definitely be returning for my future shipping needs. read more

The guys were professional and helpful. My box was a bit awkward and I use a walker so he came around and picked up the box for me. Process was very quick. read more

Great friendly staff! Love the way how everyone is super helpful and makes your life so much easier!!!!

I have used this UPS store for my own P.O. Box for the past year and it's been a great experience. I come here for all my returns and other UPS needs too. The staff are always friendly. I highly recommend this place! read more

This review is for Analyn. I came in this morning to drop off a package and as soon as I entered the door she gave a very greeting of "Hello! Happy Wednesday!" She had great customer service and an excellent attitude. She's a great employee and I appreciated my interaction with her read more

I am so happy that there is a UPS store that opened closer to me. Very clean and observes social distancing. Just waiting for their sign!

Just opened and closer for me. I was initially hesitant to come since I know my other ups store has been consistent and never failed me but wanted to try. Came here and was blown away with how clean, organized, and friendly the staff was here. Win win for me. Closer, faster, and up to date on their UPS systems. read more

Annalyn the owner and Aj the son extends exceptional service. I would highly recommend this place for your needs. Even though it is a bit further way from my house in Cerritos, I still do business with them. I didn't have that welcoming feeling at the UPS store near me on Carmenita and South Street Cerritos. read more

Excellent staff. Welcomed me in and totally lived up to the ratings before. Just had to return something from Amazon but even that simple visit was brightened by the kindness and warmth of the staff. Will continue to do business here! read more

My Pop flew out of town and left a few items including birthday cards, keys, thousands in cash, and his passports in his Lyft. After picking up his bag from the Lyft driver nearby, I walked into this UPS store to ship some of the items to him. I came in 9 min before closing on Wed 07/07/21, I was disorganized and unclear as to what it was I needed/wanted. The lady behind the counter (I think she was the owner of this location) took the initiative to help me get my stuff shipped. I appreciate her taking good care of me the way she did, she helped keep my anxiety level at a minimum. Her kindness, calm demeanor, and her efficiency is what I'll remember about this UPS location. read more

Best UPS store I've been to. Clean and well-organized store with excellent customer service.

Analyn was phenomenal. She was thorough and quick with getting me a personal and business mailbox. The customer service was amazing. It smelled like Christmas in there, it was very clean, and pens were wrapped in plastic. They even gave me a free gift! I can come get mail anytime as the location is 24 hours. Looking forward to receiving mail and packages here. read more

This is the best UPS store in the area! It has fresh flowers, great smelling candles, even a nativity scene over the holidays.

They offer top notch customer service. I have nothing but good things to say about the staff.

oh hell no. came here for paper shredding. they want to charge $47 per file storage box. it's based on weight. better to go with a paper shredding service. read more

This is a newly opened store hidden in the corner of a strip mall. I have been using a old P.O. Box shipping place that really sucked and I have to mail things out to my son in the military pretty often. I don't think I have EVER had a better shipping experience. The staff was friendly, prompt, and the service was fast. I mean I don't think I've really ever been treated so well from any store. This is my new go to place for all my shipping needs and you should make it yours, too. read more

They are super helpful and efficient. I would return here to do business. I highly recommend this ups location

Arbitrary and predatory charging, no defined set charge for black and white pages. Paid $25 for 39 pages of black and white printing. Came here to print a couple work assignments cause my home printer was having errors. These were basic and simple 8.5 x 11 white paper printouts. First time I came here, I utilized my usb and was charged 83 cents for 3 pages of black and white print paper. Second time, I was helped by Analyn. She told it was $1.39 per page after I had printed everything out. She made some excuse that it was the corporate ups charge rate for the copier. Then, she said I pay $27.22. I did not expect to haggle and bargain, but since I was in a rush I told her $20 should be more than reasonable since last time I only paid 83 cents for 3 pages. She said she was gonna get in trouble from corporate for that price and said $25. Reluctantly and in a rush I agree. When I looked at the receipt, it says $27.22 for colored pages. I did not request colored pages. I went back to inquire about this. Analyn started bringing up that she was a mother and she would never engage in bad business practice. I am upset because there is no clearly defined rate for printing pages. I was not informed of the charges prior to printing out. This is a sneaky and unethical business practice. I don't know if UPS is doing this or the employee herself but you have lost a customer. Always display your charges in advance and stick to the same price as opposed to screwing people over after the fact. I will post the receipt if requested. read more

Update - My husband and I needed to notarize some documents and AJ assisted us and he was very courteous and pleasant, and the price was reasonable. Analyn, who had previously helped me a few times, also was in the store. Both go above and beyond helpful, as do the rest of their staff from my previous dealings (I also have my UPS packages arriving to me, routed & held at this store). So the update to my review of two years ago is to state that their quality of service has not gone down in the past two years, they manage to maintain their high standards wrt customer service. Way to go Analyn Garcia with your staff - shadow of the leader! And thanks again to AJ! read more

came here at the UPS on pioneer blvd in the city of artesia, 3 times and each time, the service was great. very personable, helpful and friendly staff. it will always be my go-to-place read more

Honestly, not the experience you would expect from a standard UPS store. 1) It's so clean and organized! 2) They know what they're doing 3) Annalyn was an absolute ray of professional/friendly sunshine! It's more like going to you local neighborhood coffee shop, then going to deal with packages. This will forever be my go-to UPS store, well worth a detour and a few extra minutes in the car. read more

So this is my second trip to this UPS store. I dropped off an item that i needed a box for which i purchased there. I carefully wrapped the item in paper tissue for the person i had sold the item to. I made sure to ask the guy that took my package there if he would put packing paper in the box along with my item and he said "yeah". He sounded sincere and i took his word. Just got response from the guy i sold the item to that his package was NOT packaged with anything in the box. He was disappointed with how poorly packaged it was since there was no protection to the package. Of course now i have a negative review on a mistake i made for trusting an employee to package my item that i would have thought they would have the idea that people's packages are to be packaged carefully. Now, for my second trip it was this past Tuesday and i had to do the exact same thing again. I didn't have a box so i had to purchase one and i was not paying much attention and misunderstood the guy (different employee this time) he took the item and gives me the receipt and so i walk away but noticed i didn't pay this time so i asked him if my item was being placed in a box and he said no. He basically put the shipping label on my actual item wrapped with tissue paper so i said no no i need it in a box the tissue paper will rip and there's no protection. So i pay for the box and now i have it in the back of my mind that it was not carefully packed with no packing paper again. I will come back with a review again once i get a response from this other buyer and see how he received his package. Very disappointed with the care these two guys took on my items that i needed shipped. read more

The UPS Store - This is the review with the details from the guy who purchased from me. - Shipping Centers Near Me - Artesia, California

The friendliest UPS store I've even been to! It's farther from my house but they're always so nice to you when you walk in, all smiles all the time. read more

Service with a smile. Looks to be family owned! You've lady helped me with a iPhone return- i was in and out in no time. They even had a bowl of chocolates to eat from. Yum!! read more

My wife and I went to UPS store In Artesia, and met Aaron , John, and the owner/manager Analyn. We needed to get our family trust notarized, and scanned, and mailed to our lawyer. This team worked together like a well oiled machine. What impressed my wife and I with this team was their professionalism, knowledge, communication, and ownership as they ran the establishment. Shipping, mailing, returning product can be a real hassle. Go to the UPS store at 17901 Pioneer Blvd, Suite L, Artesia Ca. 90701. Talk to Analyn. If she is with a guest, Aaron or John will do a great job as well. Our shipping needs have been solved. My wife and I will go no where else. Nice job Analyn, keep rocking !!!!!! read more

Was greeted instantly by staff and did not have to wait long at all. Staff was very professional and welcoming. The store was small compared to other locations but would prefer coming here instead because of the service. read more

I came to this UPS Store because my new job required that I get a LiveScan done. I chose this UPS Store because of the reviews here on Yelp and that it was a Certifix LiveScan approved facility. The employee who helped me made it an easy process, although the scanning machine had issue with reading my fingerprints on my left hand but after several tries the machine finally got the scans that it needed. My rLiveScan results came back clear, so I'm all set for that new position. Thanks UPS Store of Artesia. read more

Awesome customer service always, they may be busy at times, but line moves quickly. Manager always has a smile on her face.

I brought almost 60 lbs of stuff I needed to be shredded and the staff took care of me in an instant. They're friendly and very helpful. Although I am moving to a different zip code, I will definitely come back here if I need shredding service or if I have to ship anything. read more

Analyn, Bobby, Aaron and the rest of the staff members are all professional, friendly, and knowledgeable. I always go here to ship out packages, penne prints, and get notary done. Highly recommend this place. read more

I recommend this UPS store because it really felt like a mom and pop sort of location. I was sending a very large painting to a gallery on the east coast. Fortunately the people at this UPS store had experience in packing and shipping artwork. The package arrived at the gallery perfectly packed and unscathed! Thanks very much! read more

Great store. Very good service; had a situation where a family heirloom was damaged in shipping. The owner made it right even when UPS Corporate was not being responsive. This is the best UPS store I have ever been to. I would choose this over any other UPS store in Socal. This is a business that you can trust. read more

I came into the store before the same day van even left and I told the guy helping me to make it same day ground. He asked me if I wanted it guaranteed for triple the price and the van was literally still there. I took the not guaranted and assumed he would give it to the van since it hasn't left, but no. The package became 2 days. This was priority and needed delivery asap. It's literally in Los Angeles. Next time I'll deliver it myself. How unreliable. read more

Easily the best UPS store in all of Southern California. I am going nowhere else lol seriously, I shouldn't leave a UPS store in such a great mood every time, BUT I DO! The staff is amazing, fun, and helpful. Go here. You won't regret it. read more

Best UPS store I've ever been to! I partly do not want to write this review because I don't want people to find out but the owner is such an amazingly nice person I have to. This ups location has the best customer service not only for a ups but in general. You're in and out and everything is super easy. I usually return Amazon stuff here and it literally takes less than 4 mins. I live in LB but purposely save my returns to come here to drop off my items when I bring my daughter to school. Check them out! read more

I'm an avid online shopper because I dislike going inside stores. Which means, I have items that need to be sent back via UPS, USPS, FedEx, etc. The first time I ever returned a package to this location, I honestly got lost. I had to call the store and Analyn helped me with directions to get there. When she told me that it was in the same vicinity of 99 Ranch but tucked away in the corner, I was able to finally find it! Since that day, almost 2 years ago, I've always come to her location. Even if there's 5 other locations closer to me while driving. The staff is awesome, most of them know me by name now. They engage in conversation and ask how I'm doing. I've never been to another location who take the time to genuinely check on their customers. I even made a stop today and seeing Analyn made my day! Thank you and the team for always taking care of me! I'll be back very soon...I promise. Lol --Your favorite red head! read more

I am so happy to have found a UPS store near me! Analyn is so helpful and is so kind whenever she's helping me print something out. I usually never get that kind of treatment whenever I enter another UPS branch she's so sweet and caring! read more

Best UPS I've ever been to! I love that they all know me and Analyn always asks about my daughter. I'm so glad this location opened. It's so close to my house and it makes an annoying errand much more tolerable. read more

The Manager Analyn went above and beyond to assist me with my electronic equipment to review my severance package. I had gone to 2 other ups stores and got the run around. The office is clean and welcoming. The service was amazing,she was very kind and professional with this lengthy process. I live around 15 miles away and will return due to my overall service. read more

Excellent customer service and kind and friendly staff!! They are always helpful and offer assistance when needed. I recommend this facility to family and friends. read more