Great friendly service. Often our mail from a neighboring address gets misdelivered here and they…read moreare gracious enough to walk it over rather than marking it misdelivered and handing it back to the USPS. Such nice service that is definitely appreciated.

The team at Pony Express provided an excellent experience. They took the time to walk me through my…read moreoptions and ensured my international shipment was handled smoothly. Their personalized approach and willingness to work with my specific situation made a real difference. My package arrived on time and at a fair price--I truly appreciate their professionalism and customer care.

When you see "Adam is delivering your package" you can bet he's probably taking bong hits on the…read moreside of the road not delivering packages. Where do they hire these guys? So lazy.

Keith is on maternity leave - I hope he comes back soon - the store is empty - and for good reason…read more- the present staff is worthless - they do not know or were never trained to use the Fed-X email software - it was impossible for me to get simple B&W copies made from my email to their email - they fussed around - and acted like they knew what they were doing - but in the end - No Cigar - save yourself a trip - and go to the UPS store down the road...

This review is strictly for the Staples printing center, probably one of the most efficient and…read morehelpful experiences I have ever had at any office supply store. I wish I would have gotten the name, but I know on my receipt it says the cashier number was 196-2413. This literally made so much of my Christmas letters and cards so much less intimidating and so efficient for sending out. Big thanks to the staff, I hope somebody gets the recognition they deserve.

Went in to look for 3x5 note cards I asked an employee where are they some old white guy didn't…read morerespond to my question?? Looked like he was in a bad mood

The staff here are incredibly knowledgeable and helpful! Every time I've come in for shipping or…read morereturn services they've walked me through the processes with ease. I was last here requesting to print documents and ship a package to a friend in Minnesota. The person helping me, Victoria, was excellent! Overall, shipping wasn't too expensive when taking into consideration the speed at which the package was reaching there. Will be back!

We have had the pleasure of utilizing the services of this UPS store for years and the service has…read morealways been first rate! Still is. In recent month as we prepared to leave WA State we had numerous opportunities to ship things to family members and to our new home location in the Columbus, OH area. Sandeep and his team are so kind, knowledgeable and willing to help. Trust me, we presented some challenging situations including our portable infrared sauna. No problem, they made a custom box and shipped. Can't express how kind he and the crew are! Now, we're pretty nice people so what is always true holds here...treat the business owner(s) and staff right and it comes back 10-fold! We'll miss Sandeep and team! Thank you!

Fast friendly service that helped me consider options and get things printed. Decent prices for…read morecomparable options in the area.

Generally very positive experience here in the past. Yesterday's visit however was disappointing…read more Upsold me box package filling for $4 for a fedex small box. Turns out it was a small amount of scrap paper they stuffed in there - already crumpled so I hope it wasn't used. I had paid already - did not feel great leaving the store.

Consistently worst UPS Store bar none I've used, and I use them often. Owner doesn't realize he is…read morein America and customer service here is not like in third world countries. After multiple disappointments over the years I've given up on this place. To be clear, I live right next to them and will still drive to other locations. Go to either Redmond downtown or Woodinville UPS Stores. Both are great!

Waited in line to get something notarized, man at counter seemed like I was interrupting his day…read moreand said he "didn't have time for this". I ended up leaving and going somewhere else. Poor service.

I went there for notary service. The staff is amazing. They were welcoming and very friendly. Their…read moreprices are good. I would go again.

Located in the Evergreen Village business center in Redmond, Pony Express Mail and Shipping…read moreServices provided pronto notary services without an appointment. It's $11 per stamp, and is taken care of, while you wait.

Came here on a Friday evening to mail something out and was met with NO line! Randy helped me out…read moreas I still needed to write down the shipping address on my package, but he was nice and efficient. I was in and out.

Passport services at this post office have broken my trust. I have already made appointments and…read moreappeared twice - each time, having to wait a month for the closest next available appointment - both times having passport services unexpectedly closed with no other choice but to go back online and wait again. I'm going to call the Department of State to figure out what to do next. I was Canadian and this is my first experience getting an American passport. Epic fail. Canada is a zillion times more organized. Do better.

I am surprised to see such a low rating for this location. Maybe I was just lucky as I had a…read morewonderful and pleasant experience here. This is not my usual FedEx location. I came here because I was waiting to pick up a photo nearby. While I was waiting, I decided to drop off a package at FedEx to use my time in an efficient way. I have a FedEx account, so I already have my own shipping label. I only needed to drop off. I simply used Google and found this location. I scanned and I was about to put the package into the drop box, but then I realized that the box was kind of stuck at the entry. When I was wondering what I should do, a young man behind the counter saw that and offered to take that package for me. He was the only employee I could see in the store at that time. He was helping another customer for some packing materials, and he noticed that my package might be too big for that drop box. So I brought it to him. He was very friendly, and he greeted everyone coming into the store. It was very pleasant. If I happened to be in this area next time, I would be happy to come again.

The employee that helped me was very nice and efficient when I was sending more than a dozen…read moreletters.

I'm glad that there's a place where you can Drop off multiple vendor packages. I had a stack for…read moreUPS, USPS & FEDEX. I hated that you have to pull the door open vs push. So annoying when you have tons of packages. Which of course dropped on the ground. This location doesn't scan in packages for USPS or FEDEX you just set them in the designated piles. They scan in the UPS but do not provide you a receipt just tell you to follow up online.

The receptionist was so rude, I will never do business with them…read more I entered the store, there's no other customer so I go straight to the reception area and soon I saw the receptionist yelling at me: stop there and wait a minute . I would turn away if it wasn't a scheduled appointment. But I waited. I absolutely want to give them some feedback but I found that their is no way write review on Google maps, so I post my review here