I stopped in to quickly pick up postage stamps. It was QUICK. FRIENDLY. I was offered a nice variety of stamp styles! AND I got a tip from the clerk about where to get a valentine present. 3 cheers for UPS. read more

The UPS Store - Landscape, Texas. - Shipping Centers Near Me - Camp Verde, Arizona

Went in to drop off a Amazon package for a return, and the woman at the front desk was extremely rude, to the point where she was practically yelling at me when explaining return procedure. Which, I didn't need the explanation. Especially with her rude tone voice. read more

The UPS Store - Extremely rude UPS worker - Shipping Centers Near Me - Camp Verde, Arizona

We were passing through the Camp Verde area in our RV and I needed to get some supplies sent to me, including medicine. I called the store and spoke to a very nice woman who told me that I could use this store as a delivery location and she explained to me how to address the pkgs. I picked up two pkgs last week and the lady who was there was so sweet and even told me how her sister used the UPS store for the same sort of thing. I told her I had another pkg coming and appreciated her providing this service. Well, I went in today to pick up my pkgs, and there were two other women working. When I walked up to the counter to tell her I was picking up a pkg she started off by telling me I had no pkgs there. I pulled up my delivery confirmation and read the name of the person who had signed for it. She then went back and found my pkg and my husband's pkg. I was trying to tell her that my husband would be in next to get his because we had a dog in the truck. She cut me off, telling me that he had to come in and sign for his own. I told her yes, that's what I was trying to say. She then went on to tell me the pkgs weren't in the system and I laughed and said well it's ok, you found them and that's all that matters. She then looked at me and said "we do not offer this service here." I told her I had called and spoke to someone and she told me that I had talked to the owner and that the owner had told her about my pkgs. I asked what the problem was then and she said the owner was the only one who could approve getting pkgs like this. Again, I said I talked to the owner and she approved this and told you, so why am I in trouble. She said I just do what I'm told. I told her that I used to work at a UPS Store and that's how I knew to call and ask and that I had been told it was fine by the owner, who was very pleasant. She laughed and said for me to read the reviews and that I was overreacting. I told her I had spent a lot of money using this store because it's $10 a pkg to pick them up plus a 20 mile drive. She told me that wasn't a lot of money! She was rude and condescending and apparently does not listen when her owner tells her that a customer had been approved to pick up pkgs there. Again, the owner was nice and helpful but the clerk who said she's worked there five years was not. I could not see her name tag because it was covered by her hair. read more

Great service. Convenient. Wonderful for Amazon returns and packaging and sending framed artwork. Very nice that they don't close for lunch anymore. Did I say convenient? read more

went in today for an Amazon return. I showed the QR code and June took my package and bagged it up with sticker and provided my recipet. Always such a nice experience with her and the rest of the staff read more

My experience happened a few months ago. I gave my feedback directly to the owner only to be told it all my fault. Ill spare everyone the he said,she said. As a business man I don't want to throw shape on my community. But I just want to know why people get burned out and then move to a small town and open a small business when all their customer service patience has completely vanished. This vacuum of charm permeates the staff and the next thing you know the public starts noticing. Enter at your own risk and with thick skin! read more

Customer service sense of urgency is poor. I was waiting on the owner/operator June to process returns for an extended period of time before she would help me. It wasn't until another came in that she would stop and assist me. read more

Worst service in town! The lady is always rude and mean to customers. Hopefully they go out of business soon. Please use some other way to ship your goods. This horrible customer service is ridiculous they don't deserve your patronage. read more

Can't give zero stars but would. The person working on Sunday 1/5/25 at 4:10 pm was extremely rude. She made us (the customer) wait for around 10-12 mins while she finished taping and labeling boxes. I don't know what type of business this is that you make your customers wait around while you do work that can be done when no customers are around. And then, I had a label from a store but she said that it was a label that needed to be printed out (very rudely and matter of fact, like I was some sort of idiot). The website I got it from said that all I had to do was show the label at UPS store and they would handle the rest. She didn't want to hear what I had to say. I asked her if she could print it for me, and again, very rudely, she said yup, you can email it to this address and I charge $5.50 to do it. WHAT!?!?! $5.50 for an email and to print a label. That's insanity and UPS should be ashamed of that. Again the woman dismissed me as if I were bothering her. Good customer service would have offered to do it for their customer and explain kindly the process that should be taken in the future, but this woman was nasty, obviously didn't want to be there and lost a customer. I will be telling all those that I know of her antics and advise them to avoid that store at all Costs. I'd rather go to cottonwood and spend the extra 15 mins than go to a store with such rude and nasty people working there. Convenience isn't worth rude and nasty customer service. Never again will I go there. Horrible, stay away. read more

I felt gouged. Today's copy machines have a place for flash drives for printing. This store doesn't and charges an extra $5.50 to print from a chip. I had to pay because I needed two copies of my homework. Next time, I'll drive 15 to Cottonwood rather than be a sucker. My name is Lou, and I stand by my review. read more

Worst ups store experience ever. I set my packages on the counter and immediately the lady got aggressive with me about the putting anything on the counter. After other incidents she told me if I don't like her to take it to cottonwood. Absolutely worst customer skills. I left to cottonwood and won't ever go back. read more

Best ups store in the verde valley great staff always supper friendly always greet me by name

Chris and the staff here are the best. Friendly and engaging. Allways had the best experience here.

A package my brother had mail to me in MA never arrived. June was able to help track the package down to a holding location in my town where I was able to pick up the package. Thanks for the help June. read more

June Trinidad and everyone that works here are wonderful. Not only are they knowledgeable about shipping, they can navigate my iPhone to find items I need to return. There is always a happy greeting and terrific service. I highly recommend this business. read more

Used this store as well a many other UPS Stores and have had great service with friendly staff! Don't understand the bad reviews, but personally I've had great experience and helpful people at the UPS Store on Fannie Flats! read more

I dropped off 2 Amazon packages at 3:10 PM 10/3/23 and was treated quite RUDELY. Scolded because my printer printed scan codes in large mode but employee was still able to read. Complained because I had a total of 9 loose items in 2 boxes. Basically a very rude person!!!! read more

I needed an FBI-level fingerprinting. I received top-level support from the professionals at this UPS Store. In particular, June Trinidad, the owner, went out of her way for me. She worked hard to achieve the best quality results and then had an additional "letter"...of support. I am very grateful for the effort from these "pros." Jeanne S read more

June, I am extremely confused as to why you believe you can speak to people this way. The "I'm the owner and can do what I want" attitude is exactly why you have a low rating. You email response was so below par that I'm embarrassed for you. Can't wait to see what you write in response to this one. Maybe I should attach the email for reference..... The condescending tone Shanon thought she was gonna be able to use with me is why we are here. After finding out you did in fact have my packages after all, for some days, I asked to speak to the owner as I won't argue with a grown adult about what I'm seeing online/tracking. You wanna respond with I'm the owner!! Then continued to not try to resolve the issue, you just wanted to banter! I'm not at all surprised by the past reviews you have received. You deserve every one of the 1 star that have been posted. read more

For the Camp Verde location. Woman who works Sundays is petty, condescending, and inexplicably rude and I've had this same experience with this same employee multiple times. It's the strangest thing. I've always had positive experiences at any other UPS store. This place feels like dealing with the Post Office but worse. read more

Headed down shortly to send two packages website and online says 6:30pm don't see any COVID related info I expect it open also read reviews want to confirm my experience if these recent reviews in my opinion are true but reason doing this is I've had bad experiences already but will update accordingly when I get back home read more

Why are they employees so rude especially the older woman? I've been there several times and finally stopped going because none of the employees wore mask and with the constant attitudes. Obviously you don't like your job and should find something you enjoy doing. Customer service is not for you!!! Will take my business to Federal Express. read more

All employees need extensive customer service training. I have never experienced such rude and unprofessional service in my life.

I have been in the store in Camp Verde twice and both times the manager and his help have been sooo rude and just flat nasty! I'm a customer and the last time I knew money kept your business open. I highly suggest you drive the few miles to Cottenwood where the staff is friendly and appreciate your business! I will NEVER do any type of business with store again! read more

This store is destroying the UPS brand. Avoid at all costs! The manager/owner has nothing but unprovoked contempt for everyone. She's disrespectful and uncaring for no reason. Exploiting our community with basic services and supplies marked up over 1000% for over 6 years has done nothing for her indignant attitude. Never before have I been treated so rudely by someone trying to gouge me. Need a box? That'll be 15 bucks. Piece of tape to seal it? Tape is for store use only--you're going to need a roll. That'll be 8 dollars. You wanna mail that 2-pound box? How much you got? read more

Excellent service. Beth always greats me with a smile. Always has our packages organized.

The UPS store in Camp Verde, Arizona is amaz"ing"! Friendly service, help"ing", laugh"ing", smile "ing", and most of all care" ing" to your specific needs. I don't have the need to visit often, but when I do, I am always greeted as I open the door, as everyone is. If there is a line, the girls are prompt to let you know they "will be right with you." June and her staff are the best. So, thank you for being open and working when Covid is still present, and taking the necessary steps to keep your customers safe as well with social distancing and masks! It is appreciated. read more

bad experience with the driver of ups, today was the second day in which I expected 2 packages, yesterday the driver stopped between the apartment building where I live and my neighbors across the street, the driver left a package in front of a neighbor's door from building B and he just left, I was looking at him because I thought he would also deliver my packages to me, but it was not like that, I then went back to tracking my packages and had a new notification that said that he was sorry that I was not there. available to receive my packages, which would make a new attempt the next day, I was there and he did not even look for building A, he just got on the truck and left. Today the same story happened, the same truck, the same driver's man, the same stop, he left a package in the same apartment as yesterday and he left again, I tracked again to see when my packages would arrive and surprise, from Again the notification of 2 delivery attempt and I again was not available to receive, I was at my door watching the ups man walk away, then he ran to wait for him to turn and stop me in the middle of the street to make him stop and The first thing that man asks is apartment A5, he was surprised I would have stopped him, I asked him why yesterday and today I did not deliver my packages, I asked him why I did not walk to my door and why he only said I was not available, but he didn't answer my questions; He just stepped back from the truck and brought my packages and told me these are from yesterday .... I really don't understand the behavior of this man, they pay him to do his job, he doesn't do it for free and if he doesn't like it; I should look for something else. The driver works at UPS in Camp Verde Az, he drives truck # 868715, he is tall, American and has a white beard, please, if someone else has gone through this situation, report it so that the company can take action against this worker. read more

Ok, now I'm going to sound like a shill review, but this store is great! I pick up my mail every day, and have never gotten anything but polite, friendly, helpful service. Since I come in almost everyday, they get my stuff ready as soon as they see my car pull up! The only negative interaction I have ever seen in this store was a reprimand for the FedEx driver delivering packages addressed to other places. read more

Zero stars paid $10 per page for notary and $5 for an email. Welcome to Calizona so sad over priced rude service.

I have been doing business with this store for almost a year. More times than not my mail is pulled by them as I'm getting out of the car. I called today and spoke with the owner to see if I had received a package, she told me she would call when it arrived. I told it I could get it if it came before 10 because I had to open my store in Cottonwood. She then offered that her husband would be going there and that he would drop it off for me. She called and said she would get it over to me soon. My door opened and I looked up to see the owner delivering it to me personally. Now THATS service. I HIGHLY recommend this store. Terry read more

I used to have my husband go to the UPS store in Cottonwood since he works near there, but with the pandemic being so bad I have been coming here in order to help limit his exposure to others. A few of the employees have been pleasant, but there are one or two older women who are angry and super rude (maybe they're one in the same, it's hard to tell). It's no wonder there is such a high turnover rate with their employees. I'm looking forward to the day that my husband is able to go back to the store in Cottonwood so that I don't have to set foot in this place again. read more

Been doing business with this store for 3+ years. Friendly, efficient staff, great customer service

June is very helpful and went the extra mile to help me with family photographs. She is great at enlarging photos that are poor quality and making them look great. Sometimes it can get busy in this store and she needs more help, but she hussels! read more

I dropped in to get a simple task done. Two sided color copies of three medical cards and also to have them laminated. I left to finish an errand and came back. The young man had some difficulty with cutting a straight edge and explained why. I told him I need the cards to look professional. June, the owner, stepped in to micro manage her employee who was attempting to make it right. The experience became peppered by her snarky remarks, yes June we're all human last I knew, and eye rolls. I pointed out that all was good until she got involved and besides I was willing to pay for whatever. Then she threw my cards on the counter at me and said more or less she was done. With that attitude I guess you are and may I add she behaved like that in front of other customers. As I was leaving she made sure to tell me to have a good day. I happily said will do June and why don't you head to your back office and blow it off. Office Depot here I come for a much more professional experience. read more

So I went into ups today and the lady working was very rude. I walked in and immediately she said I couldn't ship back my blinds in the box that they were in. (Mind you Amazon shipped them to me this way). So I asked her for a price on a box. She said "16 bucks". I politely declined and said "No that's ok." She rudely said "well I don't recommend that." I said "It's ok thanks though." She asked me for my return label and as i went to hand it to her she rudely said "I'll let you read the directions and you can apply your own label." So I said "wow your pretty rude", and went on to explain how the ups I typically go to in Prescott valley always asks for my label and applys it for me. She said nothing. I asked for the clear plastic envelope to put my label in and she rudely handed it to me. I applied it over an opening that the blind box had as it showed the blinds. She said "well that will save you 3 dollars so you don't have to buy tape!" And then told me I was "good to go" and she handed me my receipt. I said "This is the first and last time I'll come here I'll be writing a review!" And walked out. read more

Just got home from picking up my order and I cannot say enough great things about this UPS Store. Be it shipping, copies, your own packing supplies, need to send a cute card? This store does it all and has it all. I have been going to this UPS for years and never have I been disappointed. I have taken very old family photos to be copied, the originals never leave the store which in todays world this is a very important factor. June and her staff have always worked magic as they make copies what I need, even a photo from an old sheet of paper. Thank you June and Staff for your consistently high standards. read more

I just started doing business here because of my new job. I like this store. They are very friendly, quick and do a great job with all my printing needs. read more

Save your time, money and sanity, avoid this business and just drive over to Cottonwood. They will not let you use a corporate account to ship business packages and are extremely rude if you are unwilling to provide a detailed list of contents of the package. Only getting that single star because 0 stars isn't an option. read more