I want to give a big thank-you to Zandra and Angel at the UPS location on Carson Street for the excellent customer service they provided. Both of them were incredibly helpful, professional, and kind during my visit. They made the whole process smooth and stress-free, and I really appreciated how patient they were while helping me. They took the time to answer my questions, explain what I needed, and made sure everything was handled correctly. What stood out the most was their positive attitude and how well they treated customers. Even when things were busy, they stayed calm, courteous, and efficient. It's clear that they both care about doing a great job and making sure customers leave satisfied. Zandra and Angel made a great impression on me, and because of their service, I would definitely come back to this UPS location. UPS is lucky to have team members like them. Thank you both for going above and beyond and for making my experience such a positive one. read more

I don't normally like to leave reviews but I feel like I need to make an exception for this place since the employees always go above and beyond to help people that come in to do whatever they need to. The day I went in, there was a long line almost reaching the door full of people. This is basically normal for most UPS stores I've been to. However, I was only in line for like 5 minutes and then I was OUT. The guy that helped me out, Peter, got me in, out, and back on the road quick. That's some fast service for a packed house! I would highly recommend coming here over some of the other UPS stores in the area! read more

I had a smooth and stress-free experience using UPS return services with Angel. The process was simple and easy to follow, from printing the return label to dropping off the package. Everything was clearly explained, which made the whole return quick and convenient. What I appreciated most was how efficient and reliable the service was. My return was processed without any issues, and the tracking updates kept me informed every step of the way. It really took the hassle out of returning an item. I highly recommend UPS return services for anyone looking for a fast and dependable return experience. read more

This is one the best places to go. From the time of inception until now Richard and the rest of the staff have been like family to me. They really care about you getting things accomplished and you feel the love right when you walk through the door. If you have a post office box please close it and come to the ups store in Westside Carson at 552 East Carson st Carson Ca 90745. Simply the best in customer service and a place were all your information is safe and secure. The staff is A1 and know how to meet so many of your needs. Jarmar Williams read more

I had a great experience with UPS thanks to the amazing customer service from Zandra and Lesli. They were both incredibly friendly, efficient, and quick to help me with my issue. I was impressed by how fast they responded and how smoothly they handled everything. It's not every day you come across customer service that's both fast and genuinely caring, but Zandra and Lesli really delivered. They made the process easy and stress-free, and I truly appreciate their support. Big thanks to both of them -- UPS is lucky to have such great team members! read more

This UPS has proven to be the best in the business. Their service is consistently professional, reliable, and efficient. Every interaction I've had with them has been positive, and they always deliver on time. Whether it's a small package or a large shipment, UPS handles everything with the utmost care and precision. Their tracking system is top-notch, providing real-time updates that keep me informed every step of the way. I highly recommend UPS for anyone in need of dependable shipping services. read more

I had a great experience at UPS the other day. Manager Austin and Marin helped me with my fingerprint appointment and went above and beyond to make sure everything was completed correctly. Even when there were some issues, they stayed with me and worked through them until everything was resolved. Their patience, professionalism, and kindness made the whole process stress-free. This was truly some of the best customer service I have ever received. Thank you, Austin and Marin -- you are amazing! read more

I LOOOOOOVED my experience at the UPS Store with Zandra and Kamyra! These LOVELY human beings gave me their undivided attention and were truly compassionate in getting my fingerprinting done! they smiled and gave my quality service and took EXTRA care in making sure I got the BEST quality fingerprints needed for board licensing! I highly recommend these ladies and wish them the best in life! they deserve a RAISE! Great help is hard to find and Zandra and Kamyra are indeed GREAT!!!! read more

I stayed in the car today while my wife went inside to do our Amazon returns because I guess they had to do some tree trimming or something in the parking lot? My only gripe about the place today but it's not the UPS Store's fault. Funny thing is that when I asked my wife who helped her out, she said it was the same guy that helped me out from last time. PETER is 2 for 2 with my family thus far. She said he was very nice and helpful and I believe her from my experience last time! read more

I had a great experience at the UPS Store thanks to Gen. She was very friendly, helpful, and professional the entire time. She worked quickly but still made sure everything was done correctly. She helped me ship my package without any problems. It's clear that she cares about doing her job well and helping customers. Employees like this make the UPS Store a great place to go. I really appreciate Gen's hard work and excellent customer service. read more

Designs for your special printing needs. Exceptional customer service, sharp amazing staff. my complete trust, what sets them apart is the loyalty in completing your project in a timely manner. . And every line and detail is always and on point, Kamyra , Anthony and staff help to the fullest for whether it's Amazon returns, shipping, labels, and so much more. I will continue all my printing needs here . Thanks UPS read more

I had a great experience at this location. The staff was incredibly efficient and professional, handling a long line with ease. I went in for a pre-paid return and shipping and was out the door much faster than expected. Peter went the extra mile to ensure my items were packed securely. It's rare to find such consistent, friendly service at a shipping center. Highly recommend for any shipping or printing needs! read more

Always fast and friendly service whenever I come here to do anything like printing out something or doing a return. I get off work a bit close to them closing so I always feel bad when I come in when they're about to close but they've always been good to me regardless. I'd like to shoutout Martin, Nazar, Peter, and Angel for always helping me out despite how late I show up sometimes. read more

Had to get a notary done and I was in the area. Remembered that UPS did notary services and went in to get one done. A gentleman named Peter helped me and was very well-mannered and professional and was very cordial as well. And the notary was only $15 too. The ones near my house charge much more than that! Definitely come here for your notary needs if you're in the area! read more

I had to do a lot of Amazon returns and shipping a few days ago after work and this UPS Store was the closest one to my work. I wish it was the closest one to my home since the service at this location is AMAZING! Fast and friendly customer service and all the employees were on top of their game. Shout out to Peter, Martin, and Nasir! All 3 are all-stars! read more

Excellent customer service at The UPS Store in Carson. Gen was our initial contact and she was incredibly accommodating, professional, and caring while helping us ship a very important artwork with sentimental value. She made the entire process smooth and gave us peace of mind knowing our package was handled with great care. Highly recommended! read more

I had to do quite a lot of things today at the UPS Store. I had to ship out several packages to different locations, make copies and have them sorted and stapled, etc. Peter was on top of everything the whole time and made everything SO much easier for me. Employees like Peter are exactly what all businesses should strive to hire and keep. read more

I would say this is the best UPS I've been to. Angel and Zandra were honestly amazing. They made everything super easy and quick and you can tell they actually care about helping people not just doing their job. Super friendly, patient, and efficient. Definitely the kind of service that makes you want to come back. read more

Thank you for responding back, but the fact that you ignored my complaint about two different guidelines from two different employees in the same day is very disappointing, that or you clearly don't care. Again please train your employees to have same guidelines for every customer. Thank you in advance. read more