Update, on Dec 23, they emailed mailbox holders that they would be closed the same day, Dec 23…read more until Jan 5 as they undergo a change in Management. So if you had any last minute Xmas gifts ( or any other important mail or packages) that would have arrived Dec 23 or Dec 24, without warning they announced they were closed for two weeks with no way of getting your mail or packages. At least give ppl a couple days notice! Luckily my wife was forgiving and was ok with a gift 3 weeks later. This was very poorly planned out on their part and wasn't near any realm of good customer service. They've lost my trust.

This place wants to charge you $3 to print the fedex prepaid label. What's the point of a prepaid…read morelabel if I'm going to pay you to simply print it off and stick it to the box?

Used this store and two others regularly for the last decade. Owner is friendly, employees are…read morehelpful and always looking to best serve the customer as opposed to themselves. This morning I felt compelled to post as I watched the big guy with dread-locks (been there a while) helped an elderly lady THROUGH THE ENTIRE Amazon return process on her ancient smart phone ALL while working his building line of customers and communicating with the entering customers AND covering the phones. He deserves a medal, always always moving fast! Well done guys, keep it up! I appreciate the good service!

0 stars but yelp would not let me leave the review without clicking a star - i was first in line…read morethis morning waiting for the store to open-a man came after me - when the snarky turd opened the doors, i went in and up to the counter - then man that came me also went up to the counter-the snarky turd employee helped him first, and when i said to him i was there first, he said "i don't care" and proceeded to help him making me wait. i am now afraid he is going to do something to my amazon package return i brought in there. i made sure i held the item up to the camera so the actual item could be seen - i called that store, and another tempe store, all refusing to give the franchis owner information out so i could report this little turd snob! guess they just don't care!

We use this store for Fedx overnight documents and shipping services…read more It's conveniently located and has a helpful crew to answer your questions and ships quickly. Parking is shared in a very busy shopping center full of restaurants and IMAX Theater reducing my score.

With an excellent staff and prompt service, it is always a pleasure to visit! The store also has…read moremany extras like greeting cards. Helen V

Contrary to other reviews, I have had good experiences at this location-this past 2024 year. In…read moreyears prior, when the store was located just around the corner in the same strip mall, service was often hit or miss. These past few months especially the service has been stellar. Even with a wait to return my Amazon packages, they workers have been courteous. They had enough staff to move the lines quickly. As of December of this 2024 year, I can say that this location has greatly improved!

I have had a mailbox at this store since the fall of 2006. Through the years every team member I…read morehave had the pleasure of interacting with has been exemplary. Frankly, I am surprised by the negative comments left in other reviews. I find that a customer who presents a friendly and supportive attitude often perceives and receives the same in return.

Went for notary documents and left with snacks, collectible hot wheels, and new place to visitread more

Old place was awesome. Seems like the newer location is the same. Way to go!!…read moreHot Wheels and other die cast honey hole. And I guess postal services are available as well?

Always friendly. Offer a lot of services.. mailbox rentals…read more love that they have multiple carrier shipping like DHL & FedEx. They have a notary and gift cards. Etc Check them out.

I hate to share my little secret with all of you but this is a one-stop shop and a real find! I am…read morea little surprised that I havent reviewed it before. I love the fact that they are always so helpful. I mail everything from here! (Actually, come to think of it, I frequent this place A LOT). It saves me so much time because they do it all I don't have to worry about sorting packages for diffferent mail carriers because they do them all here. It is so easy. No brainer. They also offer many other services like shredding and PO boxes. This is a find! The only place I go for all of my mailing needs.

I can't say enough good things about Pakmail Superstore and their team. If you are shipping…read moreanything - ANYTHING - they will package it properly and get it out the door and to your recipient quickly. We've worked with them for years shipping unusual art, often large and sometimes fragile, and have ALWAYS been impressed with their service, experience and care. They do the job you would do if you had their experience and knowledge!

Always able to give me the best price, great service! Highly recommend. Able to leave returns with…read moreprepaid labels and get tracking to insure that my package is delivered.

Awful customer service from the employee today. I should not be laughed at because I didn't know…read morethe Happy Returns should be scanned at the counter.

Great place to drop off packages. Not great for other business services. I used their fax services…read moreonce and twice had paper cutting. All three times required multiple visits and phone calls to get these small tasks done. The last incident was today. It took me three visits over a two-day period and four phone calls (none of which were answered) to get two cuts on a stack of 55 sheets of vellum. Apparently no one but the manager knows how to use the machine, so if he gets called away it won't get done until you check in on the status (which you can't do by phone because staff won't answer most of the time.) No one on the staff notified me of the delay (they had my cell phone and I told them they could text or call); the woman I talked to the second visit didn't even know about the task. It was just sitting there on the back counter for five hours. I wouldn't complain on a public forum like this except that I had a brief conversation with the manager, Mason on the third visit. It was clear that he didn't care about my multiple experiences so I don't think things will change anytime soon. He suggested that "I call ahead of time" which again, won't work if no one answers the phone. Bottom line: the staff is nice and try to be helpful but they are not trained to provide anything more than basic package care. So I'll still drop off my packages here but will go elsewhere if I need anything else. Which is a shame because I live close by.