Beware!!!!! I went today forgetting there was a mean red headed young girl with piercing in her nose working there. An older man helped me and she was in another room came out and said I was trespassing and I had to leave. Everyone ignored her. And she called 911 on me. But kept repeating herself that she has me on camera. I said call the police I didn't do anything. So they mailed my package and I left. I called the non emergency phone number and gave them my story. I had nothing on my record that I trespassed. This is how I get treated when I spend my money here. This red head is nasty. Even the employees don't like her and say the owner doesn't want to train any new people. read more

I had two Amazon returns and Gio made it so easy. I didn't have a label on one item but Gio was able to print it for me. He was so nice and helpful. Great customer service and super close to my home. read more

I needed to print some documents. The staff was very helpful. I think it's a great deal as long as you have lots to print. If not there is a small fee that you pay whether it's 1 page or 20. read more

Went there to get a book of stamps, instead of costing under $15.00 this store is charging $22.00 for a book of stamps. I get a little increase but a 50% mark up seems ridiculous. read more

DO NOT TRUST this store to mail anything for you especially if it is important. They will advise you in the wrong direction. Per their advice I mailed my currency to the exchange and now it has been stolen by someone within the service and offer no help or assistance. I have been robbed of $4,100.00 and everyone points the finger in another direction. NO ONE CARES to help even with the tracking number showing it's in their facilities. I have exhausted all channels with no success. Worst service!! read more

Had to mail off a package as my suitcase was full and didn't want to have to carry it with me through the airport. Found this location on Google as it was the closest to my friend's apartment. As I arrived there was very little parking in this parking lot which was kind of annoying since I did have a heavy Box. However a spot came open near the ice shop at the last minute. I was able to park right out front and get my package inside the store. As for this particular UPS store. I was frustrated that there was only one person working and the line got pretty long because there was only 1 person working. Now the root of the line being so long was not really due to a UPS issue, it was due to a Amazon return. When I say Amazon return I mean to say a woman with 20 different Amazon returns, nothing in packages and not having her return image ready for each item. So it kind of boils down that the UPS worker should have kind of corrected this person and said get your stuff in order and then I will assist you assist you however instead he made a bunch of clients that were waiting to spend money shipping through UPS. I probably waited 15 minutes to mail off one package that was ready to go. I almost left I almost left but I really enjoy the ease of the UPS tracking app over the United States Post Office tracking program. Finally the worker did my Box and the woman still had 10 more packages to go I just feel bad that he didn't rain this lady in sooner. I'll. I like the convenience of being able to drop off Amazon stuff at UPS but at a certain point you have to make UPS customers the priority when you have people that are not prepared to return their items. read more

The UPS Store - Mailboxes - Shipping Centers Near Me - Chandler, Arizona

Don't go in without an Amazon label.. $2 to rent the computer and .20 cent to print the label! It's the principle fact that you have to login to your email, print the label and give it to them! If you gonna charge me that much, you do the labor.. read more

I arrived at this UPS store at 5:51 PM when it closed at 6. I knew I was within the last 10 minutes but also saw a client inside and another in her car getting ready to go inside. As I was walking up, the employee was locking the front door, and the other Customer and I approached confused. The second door for the mailboxes was still open so we went inside and were told that we would not be helped because we did not come in in a "timely manner". I asked the associate for their name, which they refused to provide me, but it should be easy to figure out because she was the only employee working. She complained that she was the only one there, the guy before us had 10 packages and was extremely rude. This individual should not have a job in retail, and I am certain this will not be the only feedback you will get about this encounter as the other customers, and I all watched an amazement. Enok was the name provided for the manager that would be in the next day, and I do plan on calling, but wanted to ensure I got this permanently up on the Internet for all to see. This was a mind, bending horrible encounter, and I work in Customer Service!!! read more

They lost the package I was sending. Meaning, I paid for the service, they printed the label, I took a photo of the envelope with the label, and then somehow they never actually gave the envelope to UPS? When I called to ask what happened, I was told that I'm on my own, I can file a claim with UPS, this store is just a franchise. I have receipts, photos, name of the cashier who helped me. Nobody cares. And of course there is no way to speak to a human at UPS. All I can do is file a claim online and scramble to figure out what to do about the material that I trusted this store to send. If you need to send anything important, time sensitive, valuable, hard to replace, absolutely go somewhere else. read more

Employees and the owner are not very knowledgeable about their basic business. I've used UPS stores for all my mailing and shipping needs across the country and this place is the worst. They mailed my package to me from me so I paid them to send me a package from myself. Also they don't give you your arrived shipped items when you ask for them I've had to go back on several occasions to pick up packages that were already there but they're too lazy or just don't care to grab packages when you're actually standing in the store. read more

I have always come here for simple printing. In the past, I have emailed the materials and the associate has printed them for me. Today, I needed to return items purchased from Amazon. I asked the associate if I could email him the document for him to print, I was asked to use their computer. I asked if there was a way he could just print it for me, the request was denied. I have to say the service has declined. read more

Needed to print a return label which he had no problem doing but neglected to tell me there was a cost for it. These private owned franchises are a bit ridiculous. And unforthcoming. Luckily I don't live in this area or have to frequent this location often. read more

Craig Corbin 20 reviews 3 minutes ago Bought shipping, but forgot to increase insurance. Attendant said he could not do that, and that I would need to take the package and receipt and come back when a manager was available. Called back a few days later before driving to the store, and manager was more interested in interrupting, than listening. Ended up driving to the store, just to get things moving. Ended up sitting at the counter for some time while the manager handled other customers, instead of helping me. Totally fed up with this location will avoid at all costs in the future. read more

This location is awful. No one is ever kind. Stuff takes so long to register in the system once you drop off (sometimes days) it's my closest and usually go to a further one. Worth the drive. I have tried this place time after time waiting for improvement and never does. Feel bad for the one nice girl there who has to deal with all the rude guys. read more

Very slow. Told me $60 was the cheapest ground option so I literally got on my phone and bought a shipping label from UPS online for $20, I can't begin to explain what they were thinking. read more

I walked in with my DirecTV equipment to return since I cancelled the service. Per DTV's instruction simply take your stuff here and they would pack it up for you and ship it back. As I approached the service counter the service rep asked, "Is that a DirecTV return? We don't do those here. We have a problem with their system." Really?!?! I had to drive 3 miles up the road to the UPS Store on SW corner of Elliot & McClintock. They had no problems accepting the return and scanning in the equipment. I'll go back to that location if I need any future UPS Store assistance. read more

The customer service here is terrible. They say nothing when you walk in and then act as if you are inconveniencing them by doing business there. read more

If I could leave 0 stars I would... it took 45 mins to drop off two Amazon packages because we had to print out one little piece of paper and he continued to help everyone else around me with the worst attitude and customer service I've seen in any UPS store. I'd recommend going to a different UPS store... this one is only 3 min from my house and I'll drive however far to the next closest from now on. read more

I have lived in this area for a long time. That being said it is nice to go to your local businesses and you are not just another customer, you have a face, name. At the UPS store they know I shop at Amazon. A LOT. I don't have to hide my bad shopp read more

I shipped a large, heavy item for restoration. Person doing restoration suggested using the UPS packing service. He always found this service does a good job on these bulky shipments. Restorer says the packaging job preformed at this location was unacceptable. Packer Should not have simply used peanuts for such a heavy shipment as it did not secure the item well inside the carton. Carton arrived torn with peanuts falling out. Luckily, I packed the case well enough that there was no damage. read more

Terrible service, will go out of my way TO NOT use this UPS Store in the future. The worst.

Have been using this store for small print jobs (1 or 2 pages) for about 4 years and have always gotten and paid for a fair charge. The other day I went to print 1 page and they tried to charge me over $2.00! + per page? I keep my documents in OneDrive, and I told the person that that was outrageous and he pointed to a sign above the computer that said there was a $2.00 computer use fee! He agreed to only charge me $.25 and I left. I'm not sure if management has changed, but I for one will not go back. I can print the occasional pages that I need across the street at the Chandler Sunset Library for $.20/page, and at another UPS store for $.12/page. I was also over charged by $.50 for a 1st Class stamp. If I could give them 0 stars I would! Bye Bye Over charger! read more

I went in to ship a laptop in for repair. I was informed by the gentleman working the counter that UPS had an agreement with the company that made the laptop and that it would be shipped 2nd Day Air at no charge to me. He filled out all the information, re-packaged the laptop and I was good to go! Couldn't have worked out better. read more

The UPS Store - Trucks Exagerated - Shipping Centers Near Me - Chandler, Arizona

I would recommend staying away from this store. They cannot even handle one or two people without making you wait so long that you eventually just give up and go somewhere else. If you do manage to stick it out, or are lucky enough to be the only one in line (I've had to wait even when no on else is in front of me!) your still likely to have other problems. My latest, and last problem, (I will not be going back there) was dropping off a package that never made it out of the store to UPS. read more

Whether I'm rushing in to send off personal gifts to friends or family or important business documents for either of my businesses I own, as soon as I walk in, I'm greeted and can rely on fast and efficient service every time!!! read more

$69 to pack and ship a 26 inch Ukulele in a padded case? WTH?

No Notary service at this location. Why don't they update on their website or on the boards ? read more

I have used this store for the past 3 years to do flyers for my after school tennis program; and they go out of their way to do a good job at a fair price. I would highly recommend them. read more

I use this UPS store more than any other. It's smaller, older and offers fewer services than newer, larger stores nearby. But my needs are typically simple. Kudos to the staff for efficient service. Lots of available parking also enhances the ability to get in and out quickly. read more

I am a huge Amazon Prime customer which uses UPS as its former of shipping. I frequently come to location with my boxes to return. Everyone is always pleasant, friendly and have answers to all my questions. They always provide me with a tracking receipt and thank me for my business. I have also seen their interactions with other customers and it is just wonderful. Great place to go for shipping and they also provide mailboxes. read more

Apparently, during peak season, this store can't even accept dvd sized packages because the store is full! Or they'll sign for your package, only to return it with NO explanation. You couldn't pay me to deal with such incompetence! read more

Location looks like it might be closed from the outside...they are open and it is actually very nice inside, bigger than I would have thought. I went in to return an item I had purchased. Knowing I'd need to purchase a box to ship it in, I figured it would have at least taken me 10 minutes to get out. Nope, the lady measured the item I was shipping, charged me for a box and I was out the door. She packaged my return for me! I'll definitely go back for any shipping needs I have. read more

I'll only use this service if I'm in an emergency! Horrible service, no credit card reader, no sign on the door to tell you that. But when your all packaged up and ready to check out, they tell you cash only! Then speaks poorly of the business next to them because they won't accommodate a purchase with cash back- to cover their poor business! Horrible!!! read more

Hello, we had a huge rush and Mr. Rana not only handled the rush but the packages and clients with a smile and a lot of patience & a smile. Please visit this store, great customer service. Thanks, Indraneil read more

An absolute rip off! I have sent things to this store to be printed in color multiple times. It's always $0.49 per page. I've sent it via their online service on their website as well as emailed it directly to the store when the online service is down. Every time it's been $0.49 per color page printed. I attempted to upload a page via their website and it told me that it wouldn't be ready until tomorrow at noon. I needed it tonight so I called the store directly and the gentleman that worked there told me to email it directly to him which I've done with other things in the past. So, I emailed it and he said he would print it right away. I go to pick it up and I'm told that it will be $2.50. $2.50 for one color copy?!?! I question him on this and tell him that every other time I've printed here it was $0.49 and that in fact when I went to try to send it to them earlier in the day, I got all the way to check out and it was $0.49 and the only reason I didn't send it was because the pick up time was too late. He says it's because I'm being charged a computer fee. I never touched their computer. I emailed it, he went in the back and printed it just as he would have had to do if I had submitted it via the website. I explain this to him and he says that is what his boss charges for color prints. $2.50 per page!!! Who would ever pay that? He finally says he'll just charge me $1.07 but even that is ridiculous for one color page. I called UPS customer service to complain and they say that every UPS is independently owned and the owner can charge whatever they want. They submitted a complaint on my behalf but say that owners are not required to respond. This is beyond ridiculous. I'll never go to this location again. I'll just go to Fedex. There's none of this ridiculous price gouging. $2.50 for one color printed page, seriously??? read more

Very slow service. Older women in front of me were using the pack and ship service which was slow and not very efficient. Items were put in a large box and then they were charged for a second box box that was mainly just clothes. It would have easily fit into the first box and would have actually worked as packing material and I expect that it would have saved them $25 or more. read more

I ship through them all the time, even though they are a little more expensive than the post office. Prices are good and less than other UPS stores. Friendly and professional service. read more

The team at the Ray Rd UPS store is always helpful and friendly. I use them to ship and receive mail. Always a good experience. Even when I get large boxes, they always offer to help. read more

I needed a notary in a rush, on a rainy Saturday afternoon. Everybody else was either closed or didn't have notary services on Saturdays. Duncan at this store went way out of the way to help me out (there were some complicating factors in the paperwork I'm not going to get into here). I love his professionalism and helpfulness. This is a great store! read more

I receive my mail here for 1 1/2 years. staff friendly, location great. my concern is I never receive mailiings such as; grocery store ads, local restaurant discount coupons, local business coupons, etc. I was told those are considered 'junk mail' & the store throws these in the garbage. I have been to the store twice -- to request the above mail. I would prefer all my mail & keep/toss what I choose. read more