I have been working with Ken and the team from Access Technology for over 20 years. They have…read moreprovided PC parts and support for my work. I have used their FTP, Internet, and networking services. I have found them reliable and able to deliver technology services to small businesses like mine as needed. If you have a small business in RVA or need Internet and TV access for your multi-unit dwelling, I recommend Access Technology 100%.

I have been a happy customer of Access Technology, ever since the mid-1990s, when they were still…read moreknown as Internet Creations. I had dial-up service for over a decade, because DSL was not available at my address. Access Tech was always a quick, local phone call away, and I always got a live technician. Only once were they not able to completely solve my half dozen problems in twice as many years. And then the tech completely diagnosed my situation, and his prescription, upgrade from Win 95 to Win 98, completely fixed everything. After I graduated from VCU, I needed my own high-speed internet service at home. Access Tech set me up with Clear, which was only down a few hours, during thunderstorms, maybe 3 times in 5 years. Then Clear was bought out by a big cell phone company, that kicked them off their network for more cell service. Now I have hosting for my web comic site through Access Tech, and they even created an updated, improved version of my site for me. Their service has been everything I've ever wanted.

Been here a couple of times. First was because my wife broke the screen on her iPhone 7. The latest…read moretime was because the battery was swollen and not charging on the iPhone 6 that we use for a home phone. Both repairs were completed by a young guy, very pleasant, courteous and knowledgeable, he even laughed at my bad jokes. Both repair were completed in less than 30 minutes. My wife's phone repair cost $80 and she's had no problems at all since the repair ( about 2 months). The battery on the other phone was done for $45. Parts were $25 and labor $20. Verizon wanted $40 just for their battery! Definitely recommend iRite to anyone who needs their iPhone repaired.

Went here yesterday around 6pm. I forgot the rep's name but it was a wonderful experience. Very…read moreprofessional and prices are reasonable. iPhone 12 battery replaced in a little over half an hour. He even cleaned my charging port. Great company to deal with!

This store use to be absolutely horrible! The service was bad the employees had attitudes it…read moresucked! Then I met Brandon! My god this guy is amazing, a true professional! Being a small business owner I need my phones to work and work well. Brandon is ALWAYS ready to help and greet customers at all times. One time I came into the store 4 times in a roll and each time he was there to help with any problem that a had. So if you want to deal with a true professional ask for Brandon or B!

The employees are nice but the TMobile customer service policies are unacceptable. The policy…read moremakers at this store do not care about their customers.