Can't say enough good things about these folks! Shipped several complicated items and everything…read morewas great! Super helpful and knowledgable staff, friendly service, overall a great resource.

Fantastic service and some of the nicest people you'll ever meet. They helped me with a passport…read morephoto then to mail my application. The man who helped me caught that I had signed my passport application with blue ink. The form states everything needs to be in black ink. He helped me fix it. As I'm expediting the passport application I appreciated the catch since it could have slowed the process down. My photos were also attractive. Much better than DMV or other places I've been. You'll be glad you give them your business!!

Great people, Always friendly, knowledgeable and helpful…read more Saved me from porch pirates. Great location, open Saturday.

I shouldve gone with my gut feeling why my 1# package costed me $26.44 . to find -it shouldve only…read morebeen $7.40. Total rip off and the people there are definately not trustworthy. Take your business elsewhere.

If you want to mail a package, do NOT use this business, I am all for a "convenience fee" as the…read moreowner put it, but to quote me a price shipping my package thru "the Post Office" for $24.25, and when I check later I can ship thru the actual Post Office for $11.30 Priority 2 day delivery, that's ridiculous! I want to support local business, and have no problem paying extra for their service, but I don't like being taken. (the clerk told me 3 times that the $24 was "the price shipping it thru the post office") I rate that pants on fire

Mail N Copy has been outstanding for my printing needs! They are extremely knowledgeable about the…read moreprocess, and are very up front when it comes to pricing and expectations! I have used their services on several occasions and have been completely satisfied every time! Carol and her team are great with customer service, and I wouldn't go anywhere else for my printing needs! Also, if I have something ready to ship, they are always happy to have me drop it off for pickup! I highly recommend Mail N Copy for all your printing and shipping needs!

I am in and out of this store often, the owner Judd could not be more helpful. It is a neighborhood…read morebusiness and that is how you are treated like a friendly neighbor! A+ for service.

Aggressively rude customer service. I called to get a breakdown of charges on why the one piece of…read morejewelry I purchased was over seventy dollars to ship. He said your item was expensive, I explained that I am familiar with shipping and his retort was, his store doesn't offer "ebay prices" that he assumed I must be familiar with. I responded that I was on USPS website and that's where the rates that I was familiar came from. He said it's shipping UPS, which doesn't even show as an option through their yelp page, so he literally chose the most expensive shipping service. Asked about shipping with USPS, he refused saying it was shipping with UPS. His last response was "are you going to pay for shipping for your item or not". Overall, pretty crappy customer service experience. Very condescending employee or owner or whoever it was simply lacked any sense of professionalism. Absolutely will do my best to avoid having anything shipped from this store again.

Amazon lists this location as an Amazon pick up location. So I had a package shipped here from…read moreAmazon that was paid for including shipping. This store said I owed them 5.00 for having it shipped there. I will never step foot in this location again. And I will make a complaint to Amazon. Obviously, the person replying to my complaint cannot read and understand what they read, Nowhere in my complaint do I state I Had a return. I Had a package delivered to this store that was prepaid including shipping, and the UPS Store charged me 5.00 for picking up that package. I have made a complaint with Amazon and recommended they delist this location as an Amazon pick up point.

Getting Cards- I am a local photographer and wanted to start offering greeting cards from photos…read morethat I have taken over the years, UPS, specifically Henry, the printing guy, executed my vision within my price point! Thank you for your local service!

This experience was heartbreaking and completely unacceptable…read more My elderly father brought a package to this UPS Store containing Christmas gifts and family heirlooms as well as handmade items that are truly irreplaceable. He asked the employees for help re-packing the items so they would arrive safely, and he was reassured that they would take care of everything. On Christmas morning, instead of opening our family's cherished belongings, we opened a box containing someone else's Christmas presents labeled for "Lacey and Justin." Our items were gone. Instead of celebrating, our family was shocked, devastated, and crying. We have no idea where our heirlooms are or who received them. The emotional loss far outweighs any monetary value. This was not a simple shipping error -- it was a serious failure to properly handle and safeguard a customer's belongings, especially when assistance was requested and trusted. I would strongly caution anyone considering leaving important or sentimental items in the care of this location. Customers trust shipping professionals to handle their belongings responsibly. Unfortunately, that trust was not upheld in this case. This location needs to take accountability for how customer property is handled, especially when vulnerable customers rely on staff assistance. Management and corporate leadership should take this incident seriously.

Always busy however excellent service. Walk in and there is a line. Fast service. Always nice to…read morego and have awesome service.

Needed to get something printed and wanted it ready when I arrived in town. Laura made it super…read moreeasy and she was super friendly! The print job looked amazing and the colors turned out perfect. A bit more expensive then I would have thought but assumed that was because we were in a small town.

Since these new owners took over this store it has improved greatly…read more So glad last owner is gone. We now have friendly our fast freindly service Back. Resident in Estes since 1989- glad this store is under this ownership; had to drive to Longmont while last owners were there. Went from negative 100 stars to 5 stars. So greatful!

Quick and pleasant . Staff are always patient and friendly . Easy Amazon returns . Thank you!read more

My job has me move locations every three to six months, so I am shipping my belongings several…read moretimes a year. The staff demonstrated excellent problem solving and customer service during my multiple visits and drop offs.

The box shop is the best place to send a package in all of Cheyenne! I send my book FREE ROLL to…read more3000 people and everyone of them made it to there destination! Brooke was sooooo wonderful to work with. I will bring my packages here every time!

I was a long time customer of The Box Shop, then, there was a change of ownership and I am no…read morelonger a customer. Their shipping prices are astronomical! I took a small box, taped and ready to ship and their price for US mail priority was $40.00. I declined the price and went to the US post office, the price there was $7 for priority shipping. That is quite a big difference! I do realize that The Box Shop is a small business and they want to make a profit, but a business usually doesn't make a profit if their prices are so high. They didn't make any profit from me and they won't in the future.