Dianna was extremely helpful and patient with my amazon returns that came in damaged. 5 stars for this experience.

Diana was very patient and very helpful. She gives every client her full attention one by one and explains the process in a detailed and easy-to-understand manner. She knew the most efficient way to get the smoothest outcome. I've always had professional service using this UPS store! read more

I had to take a minute to share my wonderful experience. People are always so quick to complain but rarely take time to give praise. My experience at this store was second to none - all thanks to Diana. I was visiting from Ft. Lauderdale and needed to ship a birthday gift home. It was an awkward size item but Diana went above and beyond to help me find a solution. She was patient, professional and incredibly kind. I hope the owner of this store knows what an asset she is. Seriously, customer service these days is awful at most places with employees doing the bare minimum to fulfill their job duties. It is very obvious that Diana takes pride in her position and does what is needed to make sure all of her customers are satisfied. My package arrived yesterday in perfect condition. Time to give her a raise! read more

The staff is always friendly, the store is always clean and well organized. Plus, regardless of how busy they are, they will always acknowledge you when you walk in. read more

I've been coming here for the last few years to return Amazon orders. There has never been any issues until today. She said I needed a box for the return when Amazon clearly states no packaging or label is needed. There's a newer young woman working the front desk. I didn't catch her name but she has shoulder length reddish black hair with a full face of makeup and lacks customer service skills. What she lacks in customer service she exceeds in attitude. She was incredibly unhelpful and unpleasant. The other team members have always been so helpful and so pleasant. New girl, drop the attitude, youre driving customers away. read more

New staff, very good customer service. Respectful, kind and is very welcoming. Nice to see friendly atmosphere. Very Impressed. Made sure all my needs were fulfilled. read more

Horrible service here. The employees are not friendly and they make you feel like it's a hassle for them to help you.

Terrible customer service. I left with my packages and will be going elsewhere. Thanks for nothing.

Great customer service feel very welcomed everytime i step in the store, these two young ladies Mariah and Maria will get the job done! very helpful and a positive attitude. read more

My name is Veronica I had the best experience this morning at this UPS store, the manager D. Reyes solved a bad experience I had trying to return a damaged amazon item... she helped me more that Amazon customer service did.. I highly recommend this UPS store... and thank you D.Reyes for helping me.... read more

The staff is very friendly and attentive. I can't really say much more than that because I only drop items off to ship with pre paid labels but I love that I can get in and out quickly with no hassle. read more

The staff is not friendly at all. Never helpful. Never know what to do. They don't have UPS supplies. This is the third time I've been to this location because it is closest to work. However, I will not make it a point not to return to this location. People are rude and they act like they are doing me a favor when I am the customer and all I asked for was a box. They didn't provide me with a box so they gave me padded plastic envelope and I paid for a box which cost me more. read more

solid service - nothing or nowhere is perfect - however I respect the MASK policy & expect to wait anywhere I go when out. It would be so much worse without these services at all in our lives. #gratefulnothateful read more

The UPS Store - Printing Services Near Me - Corona, California

This store drives me nuts. It's the closest one to me (thank god a new one is going in closer) but every time I go there they can't help me with something. What's the point of a ups store if they can't even send out a package. I went today to return a package to the person who sent it, same box, address even on the box and she refused saying they don't do that and gave me a number which just sent me in a circle because we all know how those automated phone calls go.. so I decided to call another location and they said it was perfectly fine and that they shouldn't have turned me away and that they gave me the corporate number which gives me 0 info. Ridiculous and waste of my time. read more

Hours of operation are incorrect on here. Showed up at 3:59 and the doors were already locked and they said the rude employee said they closed at 4 and would help anyone. Online says 4:30. read more

Let me tell you about my experience with this particular store. It seemed ok from the start, but to get anything accomplished, don't expect any help from these two ladies,, it was like trying to pull teeth. After one clerk got me on their computer, and as my credit card is getting charged, it wasn't doing as they first explained to me was to happen. I try and try to ask for assistance, their computer says my fee was at $10. So I logged out and left. Come to find out, that evening they charged me $20. Worst store I've ever been to. Never been ignored so much before in my life. And to think one was a manager. I could of gotten more help from the homeless guy outside. Alls I wanted was one document printed. 1 sheet. Most expensive print job ever. And never even printed. read more

One star because 1/2 is not available Called and told I would be there by 630 Arrived at 627. Closed... Called from the door... Two other people outside and was closed Lady inside ignored all and when we asked why she was closed she just smiled. Horrible way to represent UPS franchise. SHAME!! read more

The UPS Store - Printing Services Near Me - Corona, California

The young girl who appeared to be working alone that day did not even acknowlege my presence. A smile, eye contact, a greeting, even as she was wandering about in slow motion, would have been nice. As for the customer who was in there before my arrival, IF..... they had been demanding and not just socializing.... I would have understood. It was her body language that gave her attitude away. Add to that, I was needing UPS service. This is "The UPS Store", right? So when I told her I needed to overnight ship some papers and charge my transaction to a UPS business account, she said they couldn't do that. OK? Then, why the name The UPS Store? Is this a false front for any other small business store that will happily name drop, take your money, but not provide complete services? She told me I would have to pay with cash or check for overnight service. So, how much is that? I can't tell you. You have to fill out the paperwork first. Why would I want to fill out all the paperwork if I may decide not to do this? I just need a ball park figure. Can't do it. You can take the paperwork with you. So, I filled out the paperwork. That will be $75. Yeah, right. I then had to follow up with a series of specific questions to find out alternatives, as she clearly had no intention of sharing that information voluntarily. For $10 they could ground ship, and it would arrive 7 days later. Wow. The US postal service can match that. And cheaper. Bottom line? I left the store, money still in pocket, paperwork in hand, with disgust for this business and its unwilling employee. read more

very rude and disrespectful female staff. I am hispanic/Indian so I understand Spanish, the stories these girls were talking about were completely inappropriate and they couldn't stop cursing in Spanish and English. my background check took about 1 hour after they were helping the rest of the customers and talking back and forth about their days. I believe the girls name was Diana or Diane, that was helping. I inform UPS to put audio in their cameras just because they are informing each other to clock out later for one another. I don't think they thought I knew Spanish but even their English was completely inappropriate with all the F bomb they would use. read more

What a good experience coming here! Maria and the manager were so helpful let alone so funny they made me laugh and made my experience so much easier than expected. Would defiantly recommend people to come here for awesome customer service =) read more

Don't do it! This store is horrible. The owner Robert Thai is so slow! He doesn't communicate what is going go or what he is doing. He just stares at you and then wonders around the store. Dropping off packages with pre paid lables and properly packaged should be an in and out service, but it never is at this location. If in Corona and need a UPS store go to the UPS store on Foothill in with Albertsons. read more

Worst experience ever! I visited UPS Store for notary service. I was assisted by Diana Reyes. The document I needed notarized needed my thumb print as well. The thumb pad Diana provided was out of ink and the thumb impression made on the document was barely visible. I asked Diana if this can be repeated but she refused to perform again and said that it would cost me another $15.00 to notarized a new document. I was very disappointed with the rude service I received. As a customer I expect to receive what I am paying for - which was a notarized document with my thumb print that is visible. The impression was not visible due to the ink pad not having sufficient ink. Why does the customer have to be re-charged for an error that happened due to the the vendor not able to perform. I would definitely re-think again before visiting the store again. read more

Worst UPS store experience. I recommend using another store that wants to service their customers. Very disappointed with my experience. I would love to speak with the store manager. read more

Never thought a UPS store would be "fun", but Diana and Maria made all the difference! Came here today to have 1 page document notarized, which cost $15, a very reasonable price, and Diana was professional, efficient, and up-beat about helping me the entire time. Maria went out of her way to bring me tape and anything else I needed so that I could mail the document I came to get notarized. Definitely will be returning because I know these girls are always willing to help. read more

All five stars are for Diana. She had five customers at one time for five completely different things and somehow managed to help all of us at once. She was doing finger prints, returns, phone call, passport application and computer help all simultaneously and didn't skip a beat. Being in customer service and retail I was extremely impressed. I'll be back just because of her. Incredible employee. read more

Diana and Maria are the best , so patient...help me every time with the computer ...and they're just a joy...THEE BEST ! PROFESSIONAL

Closed early regardless of their hours posted. I went out of my way to get off of work early just to make it to UPS and they're inconveniently closed and I don't have enough time to go to another location. Thanks a lot. read more

Unfortunately this location is only staffed by one individual (not particularly nice) who also does finger print and notary services so every time I have come here I have waited an hour or more while they complete those services even if there isn't really a line. I have to remember not to come here again and just drive a bit out of my way to avoid the wait. read more

Robert Thai is slow as hell ! I just had a simple drop off but all he do is stare and doesn't say anything. Not good customer service at all. read more

There were 3 workers as I entered the store. They all greeted me with a smile & offered me assistance. I walked in & out within 5 minutes. I had to mail a 24hr envelope, and the girl behind the counter couldn't of made it any easier. Took my envelope , & then gives me a receipt with my tracking #. While I was there I also purchased a book a stamps for $11.00. No more then the USPS. Located in the Stater Brothers shopping center on Magnolia, right off the 15 freeway. read more

I gotta say that this store is pretty rough at first but then they grown on you. Anyways you earn your review and stars. Para que no esten enfadando. And of course so I can get the VIP treatment every time I go. Thanks. read more

My cousin passed away and I had an emergency print of a two-sided eulogy four color piece that needed to be printed for the celebration of life. I went to Staples they were unable to do it and too expensive. The FedEx store was rude. I came over to UPS and they saved the day for the eulogy and the event that we have on Saturday. The pricing was great the staff was amazing, the store was clean and the product came out great, very pleased I would recommend them to anyone read more

Mr. Thai, the owner and notary is so nice and awesome. Quick trip in, quick trip out. Parking is ample, and close to the 15 freeway, so great location as well! read more

Someone please explain why something that cost me $65.00 to ship from out of state to me, now cost $151.00 to ship right back? Customer service needs attention read more

Nothing against this location but just UPS overall. They can't take a return to sender from their franchise locations. You're better off using FedEx. read more

I checked the hours online which said opens at 8:00am. I got here at 8:05am and the doors were still closed. I checked the hours on the front sign which also said opens at 8:00am. So I sat and waited. The doors finally opened at 8:20, I guess the employees slept in. Very unprofessional. I would get fired if I showed up late to work. Just some advice, don't show up early read more

The UPS Store - Here at 8:15 and the door is still closed. Employees must have slept in this morning. - Printing Services Near Me - Corona, California

This is one of the worst customer service I have seen in years. The staff is rude and try to make quick money by their dirty tricks. I had seen them do to another customer, but guess it was not a fluke, they did it again. read more

I've visited the store a couple of times, but I was there this morning and very pleased with the customer service. Diana the manager was on top of things she made everything run very smoothly and it was a pleasant experience. Way to go read more

I've been in here a few times. The girl who works there is very sweet she always seems to get things done. Quickly with a smile. Surprising how expensive stuff is to ship. But That is not this location's fault. It's easy to get in and out there's 15 minute parking right in the front almost always open. read more

The UPS Store - Had to ship some stuff out today. It was very fast and easy. A little pricey. I wonder why it's so expensive to ship something. - Printing Services Near Me - Corona, California

Worst service I have ever experienced at a UPS affiliated store. The man, in his 50s-60s I assume the owner Robert Thai, ignored us for 5 full minutes while taking a woman's fingerprints, then even after acknowledging we were there, for another 10 minutes he continued with her, not trying to accommodate or help at all. He was the only one seemingly there. He finally came to the register, after wasting 15 minutes of our time, he didn't apologize at all for the wait and still charged me $2.44 just to print a label (postage was already paid). No apology no service and after rudely wasting my time he charged me for a basic service that is usually free or should be after making someone wait for 15 minutes. I'll never be back and anyone who has anything else to do during the day besides being ignored waiting at a counter should steer clear. read more