Just snooty and not helpful. If you don't fit the mold of grandma sending a package they don't want…read moreto help you and ignore you. The prices for everything are we're just too high to justify bad service. I want to buy local, but when Target is cheaper AND more pleasant, I'll go there instead.

Loved this place! Everyone is very friendly here! Great place to mail and print labels .read more

This particular Fedex facility is great. I go there almost every day. However, I usually have…read moreshipping labels that were sent to me by title companies. Today, I need to create an account and make a shipment. The system just keeps taking me in circles. So I called the customer service line. It is of absolutely no use unless you are tracking a shipment. It hangs up on you if you don't have a tracking number. This is terrible customer service. I will go to Fedex and see if they can give me a number where I can call and get to a person. I am so disappointed. I don't want to use UPS, but I may have to due to lack of customer support. Babbett at this store provides super customer service. She set up the account for me.

FedEx as a whole has been circling the drain for years, but this Hub and Mesquite seem to be…read moreparticularly bad. I sent FedEx online the message below: If I could give you 0 stars, I would. The shipment I needed today was sent priority overnight as it is a refrigerated, time-sensitive $30,000+ medication. Since tomorrow is Christmas, and you won't be delivering, if it does not arrive to be refrigerated by close of business tonight--which I do not have great faith in occurring--I will have to reschedule a multi-hour very crucial neurological treatment that has to be scheduled months in advance. Not receiving this treatment presents life-threatening issues. The agent who opened the ticket was snippy and condescending. He actually had the audacity to blame the shipper for not binding the 3 packages under the master tracking number together when I mentioned that I'd only received 1 of 3 boxes on the shipment. I did not appreciate that at all. I worked handling and arranging the shipping and logistics of highly sensitive and confidential documents for government and medical investigations of a Fortune 250 company for 20 years. Often times this included transport of thousands of boxes cross country. So you'll no doubt understand why such a cavalier attitude, incomplete response, and then closing my ticket when there hasn't even been resolution as FedEx has not yet even fulfilled its obligation and delivered my medication is unfathomable and completely mind-boggling to me. I have also notified the shipper of these egregiously unacceptable and disturbing events in hopes that eventually it may help prevent such occurrences in the future...because sadly this hasn't been an isolated incident for my family in dealing with FedEx.

The best UPS store in the area. The workers are extremely helpful, efficient and create a very…read morepositive experience. Thank you very much Hugh and Team!

If I could leave negative 10 stars, I would. I've been here several times with service not being…read moregreat. But it's convenient for me so I keep going back. However, after Saturday, I will go out of my way to avoid this place. I work remote and recently changed jobs and needed to return my old equipment. My former employer sent me a very detailed email with QR codes and instructions that state, UPS is to pack the items. When I went in, i was asked repeatedly what was in the box. I listed out verbally and opened the box to show him as well as showed the email checklist. After 10 minutes of repeatedly asking me what was in the box, I was asked to come back on Monday at 10am. Well of course I cannot and will not, I have a job. I gave up and went to the UPS in Casa Linda. There, Jessica helped me start to finish with no questions. I'm not sure if the man here was new or just lazy. Either way, he has no business being in customer service.

I needed documents notarized. Everything went quickly and efficiently. Very happy with the services.read more

I've dropped of a LOT of SpeedX packages. But NOTHING is being picked up. I realize it's the…read moreSpeedX driver however. This business does NOTHING to help get them picked up but sit on their butts and wait. How about TAKING THEM TO A DROP LOCATION THAT IS BEING SERVICED. Neither SpeedX or Let's ship It gives a dang about customer care. USE ANOTHER DROP LOCATION

Short line. Great service with a smile. Notary. Keys made there also. They carry FedEx, UPS and DHL.read more

Wonderful staff that made sure I was taken care of and above and beyond what was needed to…read moreaccommodate my needs will be using them again in the future highly recommend using them

Never leave reviews but Andrew and Marc were the absolute best. So so helpful, attentive, and…read morefriendly def best FedEx experience!!

Very Disappointing Customer Service Experience…read more I visited this FedEx Office location today because my home printer was unavailable. I went to one of the self-service printing stations and used the touchscreen/payment terminal normally. The terminal was fully operational--it allowed me to retrieve my documents, select the paper settings, enter payment information, and submit the print job. After I pressed Print, the screen remained on "Processing..." for approximately 2-3 minutes, but nothing printed. Only afterward did I notice that the printer was out of service. There was an "Out of Order" sign placed on top of the large printer, but nothing was placed directly on the touchscreen/payment terminal to prevent customers from starting a transaction. My concern was simple: if the printer is out of service, the touchscreen/payment terminal should either be disabled or have a clearly visible OUT OF SERVICE notice directly on it. A customer should not be able to go through the entire process, submit payment, and wait for a print job before discovering that the connected printer does not work. I currently also have approximately a $5 pending transaction from this attempt. What made the experience much worse was the response I received when I politely brought this to an employee's attention. Rather than acknowledging the concern, she responded with an attitude and essentially told me, "This is how we do it. You can go to the next printer." When I tried to explain that I had already spent considerable time at the station because there was no obvious warning at the terminal, she eventually told me, "I don't work for you." That statement was extremely inappropriate in a customer-service environment. I was not asking anyone to "work for me." I was a paying customer reporting a legitimate problem that could easily affect the next customer as well. When I asked for the employee's name, she was not wearing a visible name badge. She identified herself verbally as "Misy" (spelling as I understood it). I then spoke with the manager, who was professional, respectful, and willing to listen to my concern. I appreciate the manager's response and want to make it clear that my complaint is not directed toward the manager.

I came a couple times the past few months while running errands and moving. Super helpful,…read morewelcoming staff - family operated. I was able to get my things shipped with no stress, rent one of their U-Hauls with ease and full support, and buy moving products (boxes, covers, etc.) for a lower price compared to other places! Come when you need help, and you won't be disappointed.

Ship Stop is everything. They ship using whatever carrier you want - UPS, FedEx, USPS, etc., they…read morecan handle packaging, some UHaul services, and much more. They also seem to be branching out into the realm of metaphysical retail, and may soon be offering incense, crystals, and other such aura-alignment paraphernalia. They play jazz on the loudspeakers, and the proprietor Ram-El (sp?) is very professional and courteous. I use Ship Stop as much as possible.

I love Pak Mail!! I always receive great friendly customer service every time. They can pack and…read moreship your items or you can bring them already packaged up and they will take care of shipping them for you via whatever method you choose. They also offer shredding and notary public services too! They are located on the NW corner of Coit and Arapaho, facing Coit. The WalMart Neighborhood store is set back behind this little strip center.

I am embarrassed that I didn't plug a review for this business prior to this. I have been doing…read morebusiness here for several years. 4 kids all went to schools out of state and all 4 leave something at home when they head back. Excellent friendly customer service. She saves all the addresses and remembers who is where. And to top it off, they have been a long time supporter and advertiser for the local high schools.