I used to frequent this location all the time after the location near my house closed. For 5 years,…read moreI would come by this place a couple times to ship items I sold on Ebay. This was on my way to work so it was the most convenient. The staff work quickly and know what they're doing so you can normally get in and out fast. This is much better than the other closest location on Arapaho and West Shore.

Great customer service on a busy morning. Friendly receptionist, he was super kind and helpful…read more Ignore the bad reviews. The people here were super nice. Offered to help carry heavy stuff from my car!

Just wanted to say thank you to the team at #6766 location. I was greeted at the door with a warm…read morewelcome. The location is in a shopping strip with limited storefront parking spaces. It is accessible by wheelchair and for persons with ADA needs. Today's service requested was shipping packages and making a drop off. They were swift with the labeling and shipping my packages. I had one drop off item and two boxes which were consolidated per the recommendation of the store employee #167560. Unfortunately, I didn't recall his name; however, he did ensure my items would be shipped for the best price. I was provided printed and email copies for the shipping confirmation and tracking. I was happy to get a good value and have my requested items shipped.

The kindest team member helped me with color printing for a very large project. Assisted me from…read morearrival until the job was completed with patience and a smile. The cost was on point. A great UPS store!

Anthony is always pleasant and helpful . He always to takes time to make sure I get the most…read moreeconomical method when I have to ship something

Dropped a package off 5 days ago and it has not even scanned... the worker is friendly but he said…read morehe would drop it off the next day.

I love Pak Mail!! I always receive great friendly customer service every time. They can pack and…read moreship your items or you can bring them already packaged up and they will take care of shipping them for you via whatever method you choose. They also offer shredding and notary public services too! They are located on the NW corner of Coit and Arapaho, facing Coit. The WalMart Neighborhood store is set back behind this little strip center.

Extremely friendly and helpful staff. I was asked immediately if they could help me. It's nice to…read morefind a place so close to home (less than 2 minutes) that provides UPS services. A definite "mom and pop" vibe. Thumbs up all the way!

May 2026 We are…read morefortunate to have multiple UPS stores and drop off locations in our neighborhood to choose from, but this one is our "go to" and favorite UPS store. Family owned and operated shows in their friendly, accommodating attitude and exceptional customer service. Always helpful, kind and make you feel valued as a customer even when you come in with a handful of different packages or QR codes. Give them your business and enjoy a team with the work ethic and honesty it takes to be a contributing business in our community.

So I came in today struggling to open the ups door with a 40 lb package balanced on my baby's…read morestroller while I carried my baby on my hip .... immediately I had the door opened by an angel of an associate who made the process seamless and who's kind demeanor felt like a breath of fresh air! I believe the associate's name was PIERCE ( I hope I heard name correct) and they were the kindest, quickest, most professional person I've come across at a local ups. Idk I had to come on and give them recognition! *Pierce for president!!!!!! Whoop whoop! Thanks.

Service is substantially awesome. The people are very friendly and helpful. Do recommendread more

In my last two transactions there I have been hassled and over charged. The first I brought some…read morepre-packed items for shipping and the young woman checking me out kept insisting that I buy their ridiculously overpriced bubble mailers or boxes "for extra security." She said I needed to package my packages. She refused to continue the transaction until I agreed. Then another employee came over and smoothed out the situation and just put a strip of packing tape over what the other employee was complaining about. For the second transaction I wanted to ship a small bubble mailer USPS at the lowest rate because it wasn't urgent. I was told it would be over 15$ I thought it was strange because I had just shipped the same size mailer a week before at around 8$. The employee says that usps had raised their rates. I go ahead with the transaction, but when I checked my receipt & tracking number my package had NOT been shipped usps. It had been shipped UPS, which was much more expensive. I run a small business that ships frequently. I will never use this store again for anything but free Amazon returns.

I had the best experience getting a mailbox here! Steve was beyond helpful and took the time to…read moreanswer all of my questions. He made me feel so comfortable with the whole process and provided top-tier customer service. If you're looking for a secure spot for your mail and packages in Lakewood, this is the spot.. kudos to Steve

First time stopping by and unfortunately was disappointed to hear he already "closed the register"…read more~4 minutes before closing time and asked me to come back tomorrow instead. I know I should have made it in earlier because he certainly deserves to go home on time! But, a little odd to close up shop before published closing time while still having the "open" sign displayed at the entrance. He was perfectly kind and professional nonetheless.

Great location handling shipping, passport services, packing, mailboxes and many moreread more

service is excellent, and friendly. highly recommended very relaxing place and professional.read more