Luggage rescued by Joe at The Mail Center of Ft. Lauderdale…read more During a recent trip, I left a carry on bag at a Ft. Lauderdale hotel. The staff at the hotel were very unaccommodating and wouldn't consider shipping the bag to my home (of course, I was willing to pay for the shipping and their time and trouble). When I contacted Joe at The Mail Center, he graciously agreed to go to the hotel, pick up the bag and ship it back to me and it was received in two days. In this era of what seems to be an atmosphere of ever decreasing customer service, Joe went above and beyond. Thank you, Joe!

I think this Mail center ia great! They are very friendly and efficient.They keep all your past…read moretransactions in the computer, so it is a quick trip!

I only used them to pick up a package delivered to their location, but I had to give them a shout…read moreout for their ultra friendly and welcoming service!

You know you walked into a well run business when the owner greets you with a smile and gives you a…read morehuge welcome. I was having a rough morning, had to stop in here to get some things printed while on the road, well I left with a smile and the fabulous woman who greeted me (I'm assuming she owns the place) totally change my state by how nice she was. She rang me up and I had to go back to my car for cash, I couldn't use my business credit card for the low amount it was. (My choice not her rules) I told her she needed to raise her prices and she told me that a lot of people can't afford business services so she keeps her prices reasonable so it's affordable for anyone. I really had a great experience here this morning and if you are in the need of business services please try this place. If anything you'll get a warm smile and a friendly conversation.

Absolutely fantastic experience. I'm staying in Wilton Manors for the month and needed a reliable…read moreplace to handle my mail and packages while managing things out of state, and this place has been nothing short of amazing. The team is incredibly transparent, friendly, quick, and efficient. Everything is clearly communicated, and the process for storing and picking up mail and packages has been seamless. I'm extremely happy I chose them for my mailing needs and will continue to use them throughout my stay. I will also 100% use them again whenever l return to the Fort Lauderdale area. Highly recommend to anyone needing dependable mail and package services.

Outrageous!! Daylight Robbery!!! What a rip off! My British…read morefriend, who's new to the US so doesn't know how things work over here ie the difference between between going to a USPS and a package store and told the staff here that, went here to mail me a package. She mailed me a small USPS flat rate box which should have been $10.20 plus a little extra insurance (about $5 extra) she was charged $32.75!!! That's a charge of $17.25 for the employee of "The Mailbag" to take her info, print an address label and stick it to a USPS small flat rate box! You should be ashamed of yourself The Mailbag ", I understand business is business but have some morals, be honest and respectful and try full disclosure.

I walked in on a Sunday as full-blown crazy return girl with arms full of packages (literally too…read moremany for me to carry) + some Xfinity equipment. The guy working was seriously patient and didn't make me feel rushed or annoying, even though I was definitely a lil extra. He checked my labels, made sure everything was scanned and confirmed each item was good to go. BTW: bye bye returns. I finally get half of my couch back.

I went to this UPS for a fingerprint appointment for my job and everything went well. The process…read morewas quick, the staff was friendly, and the place was clean. Would recommend!

Clean. Fast. Efficient. I dropped my fiancee off so that she can return some of her stuff. The…read morestaff was friendly and answered her questions and guided her in the right direction to return some of the other stuff that she wasn't able to rerun today. If we need to return more stuff in the future or use UPS Services, we will definitely keep this location open as our option. Yes I recommend this place to others. The parking situation is limited so please be patient.

This UPS location is fairly convenient, especially since it's near Papa John's and Starbucks…read more Parking is decent, although getting into the parking lot can be frustrating because the Starbucks drive-thru line tends to block the entrance and it took me a couple minutes to be able to pull into the parking lot. Unfortunately, the customer service was awful. When I walked in, there were four customers waiting, and the employee at the counter didn't acknowledge or greet anyone. Instead, he continued placing shipping labels on packages. When I asked if he was the only person working, he simply replied "no" and continued what he was doing. I pointed out that there were several customers waiting and suggested he either assist the line or have another employee come help. He appeared visibly annoyed before finally coming to the register to assist. As he was helping the second customer, another employee eventually came from the back to assist the third person in line, but it seemed like he was inconvenienced by having to come out. Both lacked communication and customer service skills. Overall, this is a typical UPS location where you can print, ship, and handle your mailing needs. However, management should place a stronger emphasis on customer service. A simple greeting and acknowledging customers when there's a wait would go a long way toward creating a better experience at least for me.

Parking was easy but limited. The line of customers was to the door with two waiting outside…read moreincluding me. After ten minutes we finally made it to the sacred interior and waited another ten minutes to drop and scan my one Amazon package. Two employees were working quickly to thin the herd. The store had all the normal UPS packing items with a slew of private mailboxes to the rear. Made it to the front of the line and the lady scanned my package and provided me a receipt. Noticed several suitcases with UPS tracking stickers next to the front door easy for anyone to steal. Not sure if this was a common practice.

The two employees were overwhelmed by the amount of people waiting to drop off packages. I really…read moredid not have much to do for the next few hours so was not that frustrated to wait for 20 minutes but can't say that for everyone. The two ladies kept a smile on their faces and were helpful when it was my turn to scan my package. Not sure if it is this busy everyday but this UPS Store is a gold mine.

These guys are fantastic. They will scan, email, post, forward and hold pgks for you. Never an…read moreissue and always quick to respond. Love them

Lori (Laurie?) rants, gossips about others' crew mail, and condescending to customers. I went to…read morepost a package whilst I picked up crew mail. Lori lectured me on how I wrapped the package. Such a self-important, unbalanced person - should not be in customer service. Crew stay clear of this place.

Great place to ship! I go into these places cringing that I have to deal with unhappy people, long…read morelines, and just overall nonsense. This team is bright and cheery, happy to help, make suggestions to ensure your package arrives safely, and the prices are reasonable. They're doing it all right!

I needed a document notarized. Danielle was super friendly and helpful. Definetly go here if you…read moreneed any ups services!

Updating my review as this store continues to be consistent, clean, and everyone is friendly! I've…read moregone here many times, and I love when you can just scan a barcode and send off whatever you need to send. 10/10!

The store is situated in an old plaza with massive visibility by a congested intersection of…read moreSunrise Blvd and US1. First time at this UPS Store to drop off an Amazon package return. The clerk quickly scanned my package and provided a tracking receipt. The store offers packing materials and mini mailboxes for a monthly fee. Clean well organized store with good customer service.