The UPS Store

I used this company to help move things back into place after a major remodel. Nice guys, very…read moreefficient, reasonable price. I would use them again.

They were contracted to deliver a Satvaa mattress. Received a text the night prior that someone had…read moreto be at the house in a two hour window but the driver would call when in route. I said how I couldn't take 2 hours off work but I work 20 mins away, so if the drivers could call I could head that way. She replies that "the guys should be calling momentarily, we do not provide a window." So I compromise and ask for a 10 min window. She again texts "Your arrival is 9:30 - 11:30 in the text above. Let me know if you do not have someone ready to receive". So I call and get a female dispatch (Arriane / Kristina something) and state how I'm confused that if the drivers call when they're on the way how are they not able to tell how far out they are? She snaps at me "DON'T TELL US HOW TO DO OUR JOB". Incredibly rude, disrespectful, and absolutely unprofessional. The drivers then arrive, without a phone call. So apparently someone DOES need to tell them how to do their job. Btw- no "white glove" service as stated by Satvaa. No paper boots, didn't even bother wiping their feet on the multiple door mats. Just tracked dirt all through the house as apparently it's the customers responsibility to lay down plastic. Unbelievable.... Hope you never have to ever work with them. You've been warned.

US Post Office

4.0

(1 review)

Very friendly, knowledgeable staff. They were helpful with determining how much postage I needed…read morefor wedding invites as well as advising me through expediting my passport update.

Richard H. Keenan Funeral Home

3.0

The pickup of my mother's body was just fine but things went downhill after that. I went to speak…read morewith one of the Keenan brothers about how my mother's remains would be dealt with (cremation). It was clear from the very beginning that he couldn't get us out of there fast enough. The building was cold and dark. We were told that they had another group's visitation hours that day and that seeing my mother's remains one last time would be inconvenient. He made it clear he had more important things going on. He was filling out the requisite forms so quickly and messily I thought he would get some information wrong. In fact, they had to call me later that day to make corrections for exactly that reason. When going over an itemization of expenses, I asked what their fee covered and he looked at me as if to say: how dare I ask? He only remembered to be friendly and wish condolences as we were heading out the door. My friend and I walked out more jittery than when we'd walked in, quite an accomplishment considering I had just watched my mother's passing. We were relieved to get out of there. But I was worried. I was told I could pickup my mother's remains in 2-3 days. I called on day two, they said to come on over. They gave me someone else's remains (same last name and, incidentally, wrong gender). Thank God I had my friend with me. She caught the mistake before we were too far away. At this point I felt I had to stick my nose where it didn't belong because I didn't trust them to act honestly. The other Keenan brother rushed her remains over from an off-site facility. It was all highly unprofessional. When I called to speak with Kelly about all the above, she was very kind and easy to deal with and promised a $200 refund for the inconvenience experienced. I have yet to receive the check. This was in March. It is now July. I don't want anyone to experience what I did during such a stressful time. Do not go to Keenan. They were great at one time when they took care of my father and hopefully will be again.

My FIL recently passed at 94 and the family wanted to have a service with an open casket viewing…read moretime and memorial service, followed by cremation two days later. As soon as he passed the nursing home arranged to have him promptly picked up and communication was excellent throughout the process. The service was to be held in the nursing home chapel with reception to follow, which would mean they would have to bring the body back. We arranged to have the casket brought to the nursing home for viewing and the service. Bryan (sp?) and Peter were wonderful and attended to every detail. They visited the nursing home prior to the day of the funeral to scope out where and how to best position the casket for privacy and discussed the best set up to make sure we approved. We worked together to decide timing and flow of private family and public viewing, and our desires to close the casket and say a final goodbye. They were completely respectful, informative, patient and interested in knowing the family's desires and making thoughtful suggestions. When discussing costs and services we felt absolutely no pressure to include 'add-ons' and were even directed towards Amazon to shop for urns for a better price and selection than what they had to offer. The day of the funeral Peter was there with Jackie, and Bryan also stopped in to make sure things were set even though they had had a large funeral earlier in the day. We had no expectation of seeing him that day. Peter also mentioned to me that ours was his fourth funeral of the day but one would never have known that from how he was present and attentive to ours. Prior to the family arriving while Peter was setting up the casket for viewing one of my FIL's nurses had stopped by and mentioned that he was usually clean-shaven (towards the end he had had some groomed facial hair). Peter immediately called me to clarify how he should look and was able to make the adjustment prior to our arrival. At 10pm the night before the cremation, the family changed their mind and decided that they wanted to be present for the cremation. Peter immediately answered our text regarding attending with details as to where to be and when. He met the family at the crematorium and allowed them one last time to open the casket, to include a blanket and to say one last goodbye. The cremation would not take place for another half hour and even though the family decided not to wait Peter, unprompted, sent my husband a short video of the casket going in for cremation. I cannot imagine what more we could've asked for from this experience. I can imagine how upsetting some of the negative experiences described in other reviews must have been during such a difficult time. The overwhelmingly positive experience we had was so comforting and made it so much easier to focus on other important aspects.

Dryclean Express

(2 reviews)

Excellent and pleasant service Knowledgeable and honest…read more Look forward to becoming a long term customer

I had a light-colored linen suit I needed to wear to a wedding with some small rust-colored stains…read moreon the sleeves. Other cleaners had been unable to get them out. I brought the suit to Dryclean Express in hopes of just getting a quick press, but they said they would take a shot at the stains as well. I was delighted to pick up the suit later the SAME DAY with the STAINS GONE, and the whole suit looking great. Thanks a lot!

Martinizing Dry Cleaning

4.3

(11 reviews)

•$$

Neighborhood dry cleaners…read more I've only had a single experience with them but it was positive. Friendly service, good results and reasonable pricing. I'll be back.

I would not recommend dropping anything off here that you care about. I dropped my wedding dress…read moreoff here last week and was told to come back yesterday. When I arrived to pick it up I was told that my wedding dress was not even in the system and that it typically takes a month not a few days. I asked her where my dress was then and she showed me someone else's unlabeled dress. So there is another customer of theirs with the same issue they just might not know it yet. She then found my dress and I asked to take it with me. She giggled and said it seems like it's rolled up in a ball at the bottom of the bag. So not only did they almost lose my wedding dress but they didn't even have the decency to keep it on a hanger for those few days. I left so upset that my wedding dress (arguably the item of clothing a woman spends the most money on in her life) was treated with such disrespect. I'm just thankful I got it back in the end and the veil wasn't missing or anything. I would never even trust them with a pair of jeans now let alone an item of value.

Prestige Ship Center

(1 review)

Fast service and friendly people. It's not far from me but if you've never been you'll pass it…read more It's in the cut of the mini plaza there.

From the owner: Amazing Service for Amazing Customers- Come visit us today to pack & ship your flips, gifts,…read morereturns, and anything you need to ship! We offer FedEx, UPS, and USPS services. We also have in-house mailboxes, customer workspace & seating! Printing services from large bulk prints or flyers, banners, and brochures! Let's get some business done!

The UPS Store

(28 reviews)

I had to return an order to Amazon, didn't know why to expect... I had my printed label and box all…read moreready to go.. walked into the UPS store and was immediately greeted. I waited maybe a minute and a the nice gentleman scanned my package and explained I would get an email shortly. Super easy. I learned this store offers so many services, Shredding Printing Notary Mailbox delivery They even make lawn signs and big heads.

I use this location often. They are always courteous and pleasant. Yesterday Cliff took care of me…read moreyet again. He is always smiling and eager to assist. The atmosphere of the other employees was friendly too. It is convenient and so is the parking. Easy to get in and out. It's not a huge UPS so if you have to wait...be patient. Great customer service is not always speedy.

Stringed Instrument Services

(3 reviews)

This place is a gem with top quality employees and customer service. I rented a bass for 3 months…read moreand it was a beautiful entry level instrument. I then went on to purchase a more expensive bass and the money I paid in rent was credited towards my purchase! 100% recommend this shop. Justin and Corinne are very friendly and knowledgable and made me feel welcome and heard as a customer throughout my entire experience. Great product and service!

After sending probably 20 or 30 students to your shop for repairs and purchases, and having you do…read morecomplete overhauls on all of my instruments, I again leave you full marks for your fantastic work! For anyone who needs more convincing to go here (beyond the 30+ five star reviews on Google and Facebook), just ask Christian McBride, the Eastman School of Music bass professors, RPO bassists, and countless other professionals who have come through this shop and can testify to the workmanship.

Al's Monroe Shoe Service

(33 reviews)

I 100% recommend he was so kind and so friendly and so helpful. He had my shoes fixed within the…read moreweek. He was extremely affordable fantastic man if you need your shoes fixed, you have to go here.

Places like Al's Monroe Shoe Service are few and far between. As others have mentioned, the owner…read moreis a real throwback (in a good way) to times with a skilled master craftsman. He's been doing this since he was a young teenager and you can tell. Don't let the "messy" workshop fool you, I am sure the owner has a system going on. The costs are super reasonable and he won't oversell you on repairs or treatments. He charged $7 for a shoe shine and to apply dye to the heel and edges of shoes. He also charged about $60 to repair 2 pairs of dress shoes, including replacing the rubber heel covers for both shoes and also doing some repairs on the sole (without needing to re-sole). He seems like an honest and hardworking individual and I will be going back to him for any future shoe repair needs.

CatPrint

3.9

(85 reviews)

I ordered 90 prints from them recently for an upcoming art sale. All I have to say is they are…read moreincredibly accommodating. I ended up ordering my prints with a very short window for them to ship in time and I misunderstood the site and chose hard copy proofs without taking a second to realize that hard copy proofs also have a shipping time (duh on my part). However when I emailed them asking to change the proof method, not only did they do it with no issues, they also responded to my email very quickly and very kindly. When I later also received hard copies in the mail (I'm assuming they had already shipped out before I asked to change the proof method, or there was a shipping cost involved that they wanted to not steal from me) they did come considerably damaged. To me it's no harm no foul, they are proofs and are essentially extra to my order + the print quality on them despite the shipping damage was very good. This made me more worried about my full order as I spent a large amount of $ on them after spending weeks trying to pick a printing company. But, when I emailed yet again, they responded to me by apologizing about the proofs and then telling me how my full order was in much more secure packaging. I'll be receiving my order this Friday, so I have yet to know if they will come unharmed. Overall, I think CatPrint is a pretty good service for small artists like myself doing art sales. The prints are definitely not full archival quality but they are definitely good enough for people like me. On top of that they were incredibly helpful in helping me fix various issues, one of which was entirely my fault, without making me feel like a burden. I do think they need to package their proofs better by at the very least placing a piece of cardboard as a backing in the envelope. In a world of big companies like Amazon, it's nice to be able to support a small business run by real people. I hope to use them in the future.

I don't know what's going on with this company. I don't typically write bad reviews anywhere but…read morethis is my $. I'm updating my review because I really tried to like them after I supported them for YEARS prior. I began using them a while back and a year ago I began using them again but my backings were wonky. I gaslit myself saying it's because they're a small company and learning pains ya-da-ya-da-ya-da. I thought they had gotten their stuff together but it doesn't seem like they have which is wild because the $ I give you doesn't come out of thin air. I see so many artists using them on social media. They keep advertising themselves to artists and making themselves a go to business FOR artists and their prints but the quality in printing is not ideal if you want quality nor is the shipping handled correctly. On top of that, Their go to is "usps handles packages how they handle it and we have no input in that". I'm aware of shipping companies and their notorious ways of handling packages, that's a given. But the prints are packaged and damaged in transit due to the poor packaging on their end which is INSANE because you pay as much for the shipping as you do for prints at times. If I'm paying you for a service out of my hard earned $, I expect to not have headaches and for you not give me any more. I assume you will facilitate the process on your own. How are you servicing others while messing up print colors and having artists calibrate for you when they don't have calibrated monitors ? We can't see what you see on YOUR end? Don't other humans I'm the company SEE these prints before they go out that they don't match the original artwork colors? Any regular Joe will be grateful to get their stuff printed here but if you're looking for specialized prints for collectors and artwork, this is never going to be that place ,unfortunately. 1 Star for Kathy. She's probably the only one holding that place together with her customer service skills. ‍

Citrus Clean Co

4.4

(25 reviews)

Great job. I am very pleased. Kayla did a fantastic job. I will definitely use them again. My house…read moresparkles.

I booked an 8 hour deep cleaning, for the home of my grandchildren. I'm visiting from Tennessee…read moreand arrived on Sunday, and booked the appt with Citrus Clean Co. on Monday morning after seeing the condition of the home. I'm beyond desperate! I was told that Tammy would be arriving at 9am on Thursday. The company was kind enough to send me a reminder on Wednesday at 4pm to confirm. Fast forward to 8:21am, day of, and the office calls to cancel. I've already paid for and sent to the grandsons to a babysitter for the entire 8 hours today, AND it's going to take 7-10 business days to refund my $648 I prepaid for your cleaning service. You've cost me money now. Your customer service was very friendly, but it's nothing when it only adds up to trouble and frustration for the customer you said you'd provide a service to. Thanks for nothing.

Can Kings

3.8

(27 reviews)

Definitely was shorted $$$. I brought in 2 contractors size bags and got $13.00 total for them. I…read moreusually get close to $10.00 when I take a regular size garbage bag elsewhere. It seems unusual to me that I wasn't allowed to come inside the building.

Shorted multiple times, even when counting cans lol! Impressively deceptive employeesread more

City Blue Imaging

4.5

Awesome staff! Streamlined project management style that is helpful to clients with smaller…read moreprojects. I thought they were also so creative giving examples of what might look better, and they take that extra step to produce the best outcome for you. Kaitlin was especially helpful, positive, and kind to work with. All qualities that are a huge plus when working with a print shop that has constant deadlines. I look forward to my next project with them.

We called bright and early on a Monday morning. We were in a rush to have an oversized print done…read moreand ready to go within the next 24 hours. City Blue Imaging gave us a quote and even offered a discount because we were students! They really worked with us to get what we needed and I could not have asked for better customer service. For $40 we were able to get a quality 3x4' engineering print of a research poster within a few hours. It was far cheaper than any other store around the area (especially including Staples and Kinkos which cost about $70+). Thanks City Blue Imaging! It was a pleasure doing business with you!

Minuteman Press

4.3

(3 reviews)

They are helpful and quick. Service was stellar. I am super happy with the quality and prices.read more

Good printshop for quality color prints. I look for printers that have xerox printers. These guys…read morehave them.

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1 review that is not currently recommended

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Arlee V.

5 years ago

Having the distinct honor of being the oldest customer since its' inception, I hightly recommend the current owner/management team at Fairport Village Landing for one to consider its' many services they offer to the public. Regardless of the need you may have, they can/will fulfill what is desired - to your satisfaction. Friendly, conscientious, loyal to their customers, I guarantee you will be pleased. I value the U.S. Postal services as well but, there ARE shorter lines at 144 Fairport Village Landing. read more

The UPS Store - shipping_centers - Updated August 2026

People who viewed The UPS Store also viewed

FedEx Office Print & Ship Center

3.3

(16 reviews)

I came here to print out a few things. The employee was super pleasant and helpful. This isn't…read morethe largest FedEx place I've been to, but it did seem to have all the services you may need there. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have.

I think in one way or another you need to use FedEx for either business or personal reasons. They…read morepretty much get the job done.. But...sometimes this is the place where some retailers want you to use as your spot to return merchandise. Like UPS Store for Amazon and the like. Now I had to come here to do a return as the company uses "Happy Returns" This is a long and narrow store, they have a few self serve kiosks for printing/copying and the like. A few people were in here to ship things and ask questions. So since I really was not sure where to stand, I stood behind a customer and someone asked "can I help you?" I told her I needed to do a return and I showed her the QR Code and it did not work, tried it again no go, even typed it in and she even logged out of the system. Finally she asks someone is there an issue with Happy Returns and they said yes. So guess what I have to come back, with the package and my QRcode from my email on my phone. My only other option for a return was Staples and dear reader I live in the city. If I'm going out that way I had best have other things to do in Henrietta. I'll have to come back to do the return and it's in a convenient spot in the strip mall of 12 Corners and if I want a piece of pizza at Joe Brooklyn or Starbucks or a Bagelland bagel Staff is helpful enough but they just seem kind of annoyed it is what it is. I'll be back but I'm gonna call first to make sure the system works for the return. They have a shared parking lot

Staples

3.1

(11 reviews)

The associates at this store have been so rude and condescending that I would never shop here…read moreagain. After reporting it to the manager he didn't apologize or seem to care either. Never again!

Agreed with other comments - staff in this store (especially at printing) seem clueless and always…read moreso rude / seemingly unhappy. It seems like they don't want the business and would rather not be bothered by customers.

US Post Office

3.1

(11 reviews)

Fast courteous service. Helpful staff, especially Randy. All the boxes I needed were well displayed…read moreand organized in the lobby.

I just wanted to say I had a package delivered and I went to the wrong house but the mail delivery…read moreperson helped me get my package back and he is a lifesaver for it

US Post Office

(4 reviews)

This is one of my favorite Post Office locations! Large parking lot with lots of lights, so you…read morefeel very safe at any time of the night. The lobby area is super convenient and customer friendly, open 24 hours a day, very clean and lots of counter top space to prepare packages to ship. There is a self service station that allows you to ship mail or packages any time day or night, with out the hassle of standing in line. You can also purchase stamps and shipping materials here. The window service area is open m-f 8:30-5 and on Saturdays 8:30-12. Great service and they always seem to have specialty stamps exspacilly during the holiday season.

Just up the road. Easy parking close to the building, and friendly, knowledgeable staff that…read moreprovide excellent service. This location is accessible throughout the day for package drop offs inside the building and easy drop off of letters outside. It's a well-maintained little building on the corner that's bright, clean, stocked, and never crowded. I worry that we might lose our little, country post office as I observe other small locations closing. I sure hope not, because I value our neighborhood post office, I use it regularly, and I am grateful to the staff that provide such great service!

Patrick Printing-Irondequoit

(2 reviews)

I'm guessing this business is doing well without customers. I went into the new Irondequoit office…read more The belll rang when I entered. I took a seat and waited and waited. At least two people were sitting at desks behind the window. No one acknowledged me being there, no one came to the window and no one even got up when I left and the doorbell rang again. I guess they must be doing very well if they don't need customers.

They are very friendly and helpful. I used them for sending FAX's and they are very quick and their…read moreprices are lower than any other place (i.e. UPS Stores) I called.

US Post Office

3.0

(4 reviews)

Eek! Methinks not. I arrive inside the lobby of this full…read moreservice PO at 4:55 to send out an oversized letter by certified mail. The full service retail section of the facility was already closed up, locked and dark. Good thing there was another self kiosk avail in the lobby, right? Wrong! That machine was "unable" to perform 4 out of the 5 services it offers. Pressed for time to get my legal documents postmarked, I decided to purchase a $4.90 package of stamps to slap on before going with plan B - regular 1st class mail. I pay for my stamps, a receipt spits out, but no f-ing stamps! Are you kidding me?! I spend another 5 mins trying to find help, all the while counting several signs warning me that I am on surveillance. Worst postal experience ever! Not looking forward to doing this all over again in the morning. The one & only star goes to employee #21 who was the only one on duty to straighten this all out for me the next afternoon.

Casie was amazing. I don't normally leave reviews but it's a couple days before Christmas and Casie…read moresaw me trying to wrap a present. She asked if she could take that over and wrapped up the gift beautifully. It's rare to see someone go above and beyond like this!

US Post Office

(2 reviews)

Best post office in town. By far. But I probably shouldn't tell you this. I like it that this…read morelocation is never busy... But honestly. The workers here are the friendliest postal employees I've ever met. The location is great - generally easy to get in and out of. The building is clean and relatively new. I go out of my way to come to this location because it is much less stressful. I might dare say it's enjoyable!

The postal clerks here are the best! The building is clean…read morewith a large parking lot. I am here 3-4 times a week and have never had an issue. Highly recommend this post office!

US Post Office

(6 reviews)

Convenient location, easy to access, park and leave. This location never seems to be crazy busy…read morefor me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.

Often a very busy location. Long lines and always out of the special "themed" stamps. If you…read morehappen to catch a small window of time where there is little to no line, the ladies working behind the counter can be so sweet! If you come during closed hours you can still enter the main door to drop mail in the mail slot, AND purchase stamps from a machine.

US Post Office

3.1