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    The UPS Store

    3.4 (18 reviews)
    Open 8:00 am - 6:30 pm
    Updated 1 week ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Dyana P.

    I have been to this location many times and every time I have impeccable service. The owner is often there and is really friendly. Today I had a small package to return, and when I went to my trunk to retrieve it a woman ran out to help me! The package was small enough where I didn't need help but talk about service! The associate who helped me I believe was named Troy, also was very helpful. Overall great experience I will continue to go there over other shipping locations in the area such as USPS. The prices at UPS are cheap and i NEVER have to wait. The staff is also great at helping you to find your cheapest shipping options.

    UPS still won't admit that employees discriminate here.

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    15 days ago

    This is so far the best I've ever been too, they have great costumer service I love everything about this store.

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    Photo of Local

    Local

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    1 month ago

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    Local

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    4 years ago

    Helpful 3
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    5 years ago

    Helpful 53
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    4 years ago

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    7 years ago

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    Photo of David M.
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    9 years ago

    Helpful 3
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    4 years ago

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    10 years ago

    Helpful 1
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    4 years ago

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    5 years ago

    Shout out to store employees Lauryn and Brie. Super friendly, helpful, and great customer service. Much appreciated!!!

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    8 years ago

    Helpful 2
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    5 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    Local

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    10 years ago

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    13 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    I wanted to send a special shout-out to Lauryn who was working the register today.

    Mentioned in 2 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    3.7
    (18 reviews)

    (Store on Northwestern Hwy in Southfield). I brought in two large pieces of art to be shipped and…read morespecifically requested bubble wrap. When the boxes arrived, there was only a single sheet of bubble wrap used between both packages. Both pieces of art arrived damaged. The store filed a claim for one package but not the other. Despite multiple calls from the recipient asking about the second claim, no one ever called back. I also called the owner directly and left a message, but this is still not resolved. When I went in personally to ask for the owner, one of the counter employees was rude from the start instead of trying to help. This store showed poor packing practices, poor follow-up, and poor customer service. I would strongly caution others against trusting them with valuable or fragile items.

    I would rate the service at this location a negative. My wife and I shipped some personal items…read morefrom Southfield to Arizona and requested to have the items bubble wrapped and put into a more sturdy shipping box, neither of which happened. When the items arrived at our home broken and not properly bubble wrapped as we paid for. Dissatisfied is an understatement. These were personal items that belonged to my mother who had just passed days earlier. Giving this location a rating of one is far to generous. I only gave them a one because I had to give a rating of at a one. However, Yelp should consider adjusting their ratings to reflect more accurately poor customer service. The owner Maroun Alatrash has an appropriate name. Trash!

    The UPS Store - copyshops - Updated June 2026

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