The experience in the store was efficient. I was in and out and done in just a few minutes.

With neighbor CVS closed and permanently out of business, there is plenty of parking available. This store is neat and clean with a well trained knowledgeable and friendly staff, It has all the supplies needed to box or wrap anything. And when I've been there, no long lines. read more

I definitely wouldn't go to this UPS store. They lost a package of mine and once I found out it was over 90 days so I couldn't even claim on it. However, my new UPS store is the one on Federal Avenue .. let me tell you these employees are professional and so friendly. So definitely go to 1007 N. Federal Ave... .: read more

The team that works here is so freaking nice and attentive. From helping customers carry in their orders to patiently answering any questions. Special shout out to the gentleman who just helped me return my modem! The team here is great. read more

Do not open up a mailbox here!!! Management doubled down on poor policy. Been a customer for 10 years and Travel for a living. First, routinely increase fees and it's at a premium. Secondly, a new charge on any package size kept over a week? incur at a rate of $1 per day. For instance if I get an unsolicited small package (but slightly too big for box) from my employer and don't get to mailbox in a couple weeks or maybe couple months. That can cost me hundreds extra per year and out of my control. Im a customer that stayed loyal through the pandemic years. I travel for a living. this is the reason people rent a UPS mailbox. Shameful and extremely disappointing. Staff has been great but management seems happy to price gouge its customers. read more

This is the closest UPS store from our condo. It's conveniently located at the corner of Bayview and Oakland Park, next to the CVS and the Las Vegas Cuban restaurant. The guy at the counter was very nice. I had come to ship an Amazon item back for refund. You can drop your Amazon items at The UPS Store for free. When selecting the method for returning your Amazon purchase, you can choose The UPS Store Dropoff. You don't need to have your items boxed or labeled with this method. Instead, The UPS Store will pack, label and ship your return for free. It's really easy and care free. This store has multiple functionality advantages for anyone needing help. For example..... Shredding services are available, you can get rid of your personal and business documents using one of the leading document destruction vendors, Iron Mountain. Easy to shred your items to help protect yourself and your business from identity theft. When you visit, we'll weigh your documents and then you'll place them into the secured, locked shredding bin. It's that easy. When you have The UPS Store pack and ship your items you get the benefit of The UPS guarantee. When they pack and ship your items using materials purchased from The UPS Store, they will cover the cost of packing and shipping plus the value of your items, if lost or damaged. You can also count on the printing professionals at The UPS Store to help you with a wide range of printing and copying services to help you promote your small business or prepare for your personal event or presentation. You can place your order online or stop by the store to get started. You can also open a mailbox at The UPS Store. You'll get package acceptance from all shipping carriers, mail receipt notifications, and a real street address in 33306, not just a PO Box #. Everything you need, all in one place !!! read more

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Conveniently located and easy to access. Parking can be a pain if you go during busy hours, but Brian is so great at this location! He is efficient and knows his job well. From shipping packages, to shredding services and notary services, it is a one stop shop! Thank you for your great customer service Brian! See you again soon read more

I've used quite a few UPS Stores including one down the Blvd where I had a mail box when I first moved here. If I still needed that, I'd have switched it to this store. Every time I've come here, I marvel that I've never been in and out of a UPS Store so quickly. Customer service is great. The service staff always smile and greet me, even if I'm the last customer of the day and they are ready to lock up. I'm also glad that Amazon dropped FedEx for UPS. Returns are a breeze. I don't even need to print and tape a shipping label. The guys just shoot an Amazon QR code from my mobile phone, a shipping label prints, and off I go. So convenient! The only caveat, which is not the fault of The UPS Store, is the lack of free parking spaces in front. Half the spaces are metered, the other half (usually full with workers in the area) are free. CVS management frowns on you trying to use their free backlot too. read more

Rude staff. Not helpful w Amazon returns. Will Goto whole foods it's much easier. Obviously employees are unhappy here and it shows.... Eating at counter & chewing in your face too read more

The supervisor here is great, she is quick, nice, and helpful in a couple of occasions. Recommended

Never thought I'd review a UPS store, but here I am! This specific location is right across where I work and recently, I've had to walk here to drop off boxes to get shipped. My brothers buy and sell shoes constantly and it is most convenient for me to just drop it off here when I am at work. The customer service is really second to none. They are quick, efficient, AND HELPFUL. They aren't trying to charge you for every little thing and insist on making sure the box is properly and securely packaged. I also accidentally ripped one of my shipping labels once and it was no issue as they just reprinted it with a sticker label. So much easier than my print out and tape method. They just make it the process of coming in and out as easy as it can be! I really love this location and easily my favorite because the staff here is awesome. I can say this with confidence because I've been to other UPS stores that are definitely not as helpful and nice as they try to charge you for things like using their tape and even a "service" charge for making them tape your box for you. Thank you to this location and staff!! read more

awesome service. very friendly personnel. quick and clean. addressed mr by name and told me to have a nice weekend

So UPS stores are franchises. My company has an account (I generally use fed ex) so I had to use them for shipping a bunch of equipment. I brought all of it into the store. 3 trips to my car. The worker informed me that he could pack my items but that he could not use my account. In order to use my account I would have to go home and print a label. (Mind you I would then have no idea what size the boxes would be... so how could I print the label?) So I packed up all the equipment went home to print the label. Their website is completely useless for using an account number. I called customer service and they could help me either. I decided to just go to fed ex!!! read more

Went to drop off an Amazon return and when I arrived I found out that I had the wrong type of barcode to get a shipping label. The lady behind the counter pointed me to a computer where I could print a shipping label. Long story short When I went back to the counter I was charged $2.14 mostly for using the computer. What a rip off....... read more

Steven was extremely helpful, friendly professional service and my task was completed in a timely manner. I will definitely be going back! Thanx Steven read more

Dear UPS, in January, 2023 your fax machine is set for June 2018. This may come as a surprise to you but for a host of legal and regulatory reasons, we need receipts that reflect when we sent faxes. Not some casual, don't give a "S" policy that doesn't bother setting the machines correctly. Oh, and thank you for charging me $23 for the last failed fax where you claimed the other end wasn't responding. I went home, used an online "free" fax service that charged me $1.99. The fax was successfully sent in less than 5 minutes. To anyone reading this, I live within walking distance of this place. A few years ago it was good, then went to ok, the last year it's been a mess. Do not trust them with anything more than an Amazon return or a simple mailing. read more

I always come here to drop off my amazon packages. They are very helpful and always go above to tape up and sent the stuff back. I would use them again and I do everytime I get something from amazon that needs returning lol read more

Horrible customer service by a man who was very demeaning to all customers. Unable to help at all in mailing a large painting. Waste of time and caused frustration in his interaction and demeanor. Your workers represent your business. read more

Easy in n out . I thought it was a little pricey for what i shipped, but convenience. Clean big place for. Plus they have those post boxes for to p/u your mail. read more

How about you update your store hours. Just drove 30 min to get to the store. Site says you are open but you closed hours ago.

Absolutely great experience. They communicated the entire shipping process to me anticipating my questions and concerns. I would highly recommend this store to everyone. Thank you for handling the sculpture with such care. It arrive on schedule and in perfect shape. Best, Caleb read more

I really enjoyed using this location until they closed my box after I discovered they never lock their internal gate. If you have a key . . . You have access to everything. They also would not fwd mail and the usps won't either since it's a ups store. Beware!! Not safe!! read more

UPS is lousy with low quality staff who probably spend most of their time at after-hours joints. Just no-good and ratty

Wow! So awesome! Had to get some stuff printed for a big presentation. The store helped me out so much by printing everything and even building booklets for everyone. Full color, clear cover and a backing with this cool spiral binding. So happy they were able to help! And I even found out they have a graphic artist on staff to help with anything. read more

Adrian was amazing, they were about to close, but he was very patient to deal with the last customer (me hehe). Would def go only to this location in that area! read more

Had my fingerprints taken here for my insurance agent license. Very competent and pleasant. Got to admit when I saw I was going to a UPS store for fingerprinting, I was confused. But they actually do that. Basically for licensing and background checks. And no ink to try to get off your fingers, either. read more

Totally unacceptable. Do not use these guys for printing service. I submitted a week ago a large print job for my meeting. Called them for times. They never called back. Finally heard back to hear that job would be late. Never been treated this way after 25 years of using multiple UPS locations. Do not use them. Lazy and apathetic staff that will not deal with you honestly. read more

When I walked into UPS a couple weeks ago, I was not envisioning it being an interesting enough experience to warrant a Yelp review (yes yes, I know I said that about the Shell Gas station review last month, and I SWEAR I'm not typically the type of person to share all of the uninteresting details of monotonous errand running - don't judge!). Anyway, I learned a couple of useful things on this venture. I don't have a printer, so I went onto the UPS website and paid a few cents to have a label printed in store, for me. Pretty simple, and I was able to pick it up in the store just a few minutes later. The guy was super friendly when I came up to the desk, and as he was running to the back to grab my printed slip for me, I sliced open my box, intending to slip the packaging slip inside and reseal it. He comes back and says, "Great, you're all set." I sort of stare blankly for a second and respond, "Oh, I was just going to slip the packaging slip in, and then tape the shipping label on," to which he says, "I can just put everything in this [fancy laminated] label holder for you." Embarrassed, with scissors in hand, I say, "Oh...I already cut open the box." "No problem, I can reseal that for you! Did you want your tracking information?" "::suspicious:: Is it free?" "Yeah, definitely." ......"Thanks!......so....do you need anything else from me?" "Nope, we're good." I used to snicker at people who wasted their time with UPS. Why not just go to the post office? Now, I totally understand the appeal. Thanks, friendly and helpful UPS man. Thanks. read more

Doug is seriously the BEST. We came to this UPS in May and also June. My sister and I were so overwhelmed with having to ship our fathers estate items and Doug and the owner were so amazing and helpful. Doug wrapped everything with such care and made our lives so much easier in that difficult moment. THANK YOU! read more

They were friendly, fast, and helpful. What more could you ask for? Would go again if needed. Parking at meter right outside so bring a Nickel. read more

These guys are incredible you were able to get my artwork back to the museum they did an incredible job five stars all the way

Rip off and will take advantage of their customers. Over pricing for services other location do for cheaper. Pretty disappointed for the previous great reviews as my experience was way different. read more

Not the actual UPS store. Was not able to ship via UPS account! Employee said they are an independent UPS store. Well why you call yourself UPS store if you can't ship via UPS account!? read more

The manager is rude! They don't except the yelp checkin offer! I'm glad I moved so I don't have to see the managers face anymore!

Short version of my review: Theft, Fraud and Misrepresentation. Not words to be thrown around, but having tried to work with Kelvin at UPS store 2033 on Oakland Boulevard in Fort Lauderdale for the last three months, I stand by these words. Judge for yourself: When you pay for something, and you get nothing, that's misrepresentation at best, maybe even theft. That's what happened to me when I paid some $300 for shipping insurance. When someone takes our money for a service, claims to have performed it, and then you find out they didn't, that sounds like fraud to me. After paying for the above mentioned insurance, I tried working with Kelvin for 3 months after my shipment arrived completely damaged. I sent him all the paper work. I called him more than 30 times in 3 months (I have all the call logged). I hardly ever got a call back. He never returned an email. But when I did get him on the phone, he kept telling me, "Don't worry, I'm working it. These things take time." By the second month, the story changed to "UPS tells me the check's in the mail." A few weeks after getting more of the same, I called UPS. Straight up, they told me "NO ONE FROM ANY UPS STORE HAS EVER FILED ANY CLAIM FOR YOUR SHIPMENT." And now, of course, it's been more than 90 days, so they won't consider any claim. Wow. BBB claim filed. Court litigation pending. This place is terrible. Kelvin's now working the Sunrise store (number 3200) as well. Beware. (Note to would be UPS freight shippers: though not written anywhere in your paperwork, UPS will not accept any claims for freight insurance from you, even though you bought UPS freight insurance" through the store. You are forced to plead with the UPS store to submit the claim on your behalf. You can tell how well that works. Shame on UPS.) read more

Excellent staff and customer service! I had a mailbox for over a year in this location and always found the staff to be friendly and efficient. They worked with me in forwarding my mail and were always a pleasure to deal with both on the phone and in person. I highly recommend this UPS store! read more

Thanks to Adrian and Stephen! They made my process seamless today. I walked into a pleasant atmosphere with staff willing to help and make my life easier. My package was going to be very expensive to ship (I could buy a new product rather than ship it). They suggested 'stuffing' it in a smaller box and saved me $20. If not for them, I would not have mailed the package at all. It is nice to have a local shipping store nearby with competent staff willing to help the customers! read more

Just trying to mail sunglasses back to Costa. Called ahead to print shipping label. Showed up and it wasn't done. Erica was very busy talking to other coworkers and cost us quite a bit of time with her wasting time. Don't use hyphen for anything it was a complete waste of time. Total slacker. read more

These people get it. Customer service name of the game. Kudos to Kelvin and crew. All your fingerprint & copy needs. Very impressed.

So far so good using the services at UPS Bayview. Best part is that they have great customer service, are very kind and patient when dealing with customers and very professional. Great work ethic = great service. I will be using this store a lot due the Hurricane Irma issues. Thank you Bayview! read more