I needed to return Amazon stuff--this is the last time I'd ever use this UPS ever again. Should've gone to the one I usually go to return Amazon stuff. I already packaged the stuff in Amazon boxes but this UPS rather take everything out (and use their own boxes?) and just gave me the return receipt. Well now here I'm, sitting at home, hoping Amazon would receive the stuff and refund me for the items! read more

Kenny helped me out a lot with my return. He spoke Vietnamese to me which really made it easy for me to return my item.

The entire staff at this store was courteous, patient and professional. I've been to several UPS stores and this one by far is the best. I went out of my way to inquire on where I could submit a review because I believe Management must know what a great team of employees they have. It is truly appreciated and I didn't want it to go unnoticed. Thank you for your kind attitude and all your help with getting my item shipped. read more

Kenny was great. Super smooth and easy to work with. Great spot for all your UPS store needs.

Went in for a livescan and was helped by Kenny. He was professional, making the process quick and easy.

I was serviced by Kenny. Very patient and helpful. I have been doing all my UPS related services here and always always leave happy . Highly recommended read more

Excellent experience at this UPS location thanks to Kenny and John! I needed to get some paperwork notarized, and Kenny made the entire process seamless and stress-free. He was professional, patient, and efficient, explaining everything clearly. Super pleased with the value ($15) and speedy service! On a different occasion, John helped me out with an Amazon return and made everything quick and hassle-free. Friendly and fast service at this location--thank you UPS Chapman team! read more

I always have a fantastic experience at this UPS store, thanks to Kenny. He is always upbeat and ready to help with all my printing and shipping needs. I've emailed him documents to print, and they've always been ready by the time I arrive. He even notarized some documents for me, making the process seamless. Kenny manages the hustle and bustle of the store with impressive calmness, ensuring everything runs smoothly. The prices are reasonable, and the business is impeccably clean. I highly recommend this location for all your shipping and printing needs! Ask for Kenny! read more

The UPS Store - Kenny is awesome! - Shipping Centers Near Me - Garden Grove, California

Kenny was awesome! Very helpful in renewing my services! This is the best store ever! Continue to serve and shine! Rubén read more

Eliza and owner went above and beyond for special handling of a package that had several restrictions. they taped it so it would not shift in envelope and met all hospital requirements. thank you ladies for excellent customer service. you are now my only shipping option. read more

Kenny was very fast and efficient with his service! Very friendly as well! He was also informative on packaging my box properly before returning! read more

I assissted by Kenny and Nicholas at The UPS: 9877 Chapman Ave, #D, Garden Grove, CA 92841. Both of them were very friendly and helpful when I returned a lot of items from Amazon. Kenny was still happy and helpful when it was less than 10 minutes before closing time at 5pm. He was still happy and helpful until about 5:25pm. I am happy about that. Thank you, Kenny and Nicholas help me. read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

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Service was EXCEPTIONAL! It was my first time mailing out a package and they couldn't have made it any easier! I've made cakepops, cakesickles and breakable hearts for a friend's birthday and they helped me bubble wrap and packed the whole thing! It was such a great honor to have met Karina, Manju and there was another man (couldn't catch his name) tonight - they were a spectacular crew! Took care of all my worries! I felt like I was in a tv commercial because of the great high level of service I have received. They were very knowledgeable and gave me the breakdown of how deliveries work and what to expect. Straight to the point and kind. Thank you again for the unforgettable service! read more

Young asian man with glasses named Kenny was a great help and made my experience easy because I had no idea what I was doing. Thanks again Kenny! read more

The UPS Store - Shipping Centers Near Me - Garden Grove, California

The worst ups store I've been to in the Garden Grove area. People work here act like they are doing customers a favor. Especially the Indian guy. He's always rude the few times I encountered him. read more

Kenny provided great customer service!! 10/10 experience. Also very funny and has a big vocabulary read more

Kenny was a great notary public and handled the entire packaging and mailing of my document, making my experience to the UPS store one of my best read more

This UPS Store deserve a five star review, the staff are nice and very accommodating especially Krish, the Live Scan operator and Notary Public. I will definitely recommend this business to friends and family. Keep up the good work. read more

This is my go to UPS. Sometimes they have a line but they really help you out really fast. Thank you to Krish for helping with my return today. read more

Kenny was great! He knows what he is doing! No line and quick, friendly service! Very happy!

Krish was incredibly accommodating during my live scan appointment. I'm usually nervous for these, but she made me feel comfortable from the moment I arrived and made the entire process quick and easy. read more

Thank you rinty always helping my out here I say this all the time and I say it t again the best ups store hands down thank you all for your great customer service read more

John is amazing! He was helpful and funny. He helped me with most of my packages and it was always nice talking to him.

I am constantly dropping packages off at this location and Krish is always so helpful and very sweet.

John was great! Probably the best worker I've encountered at this UPS location. He was extremely helpful, very efficient, great service, and definitely made my visit easy and seamless! So glad he's at this UPS location! read more

I came in for a live scan, they had the companies info, I just had to print which was quick and easy...they did not waste my time! thank you Krish read more

Poor service. The owner just know to say next, next, next, next, next, next like a machine.

I have always appreciated the staff . KRISH and Kenny are both very knowledgeable and helpful.

Kenny was extremely helpful and knowledgeable with notary service. Highly recommend him to anyone that wants this service.

I've been here a couple of times and they have always been good experiences. It gets pretty busy here at times and customers definitely get impatient or either come unprepared or do not like the information they are being told in regards to prices or length of shipping times, so I get anxious at times while being here. Today was a very easy, pleasant experience. John assisted me and was beyond helpful and friendly with giving me options for the best packing and shipping methods. He is so calm and reassuring and I feel like he is even like that during the chaotic times. Overall, I have always been happy with the service here. read more

Nicholas was amazing help me with everything I needed The store is great Great customer service

Worst store ever. I need a receipt of shipment with the weight but the clerk refuse and said they don't capture the scan which is bullshit. I never encounter this problem at other UPS before. read more

I'm a chronic Amazon shopper and I always come to this UPS for my returns. I really like the "free no box no label" drop off option, it's quick and easy and I'm in and out of the store in 5 minutes and I don't have to worry about packing my return items. Today I was helped by Krish, she was very friendly and kind, and even thanked me for organizing my returns to make processing them easier. Thank you Krish! read more

Krish did a great job making sure the fingerprint is done correctly. The process was simple easy and fast.

Kenny's always so quick and pleasant I always go here for returns! I'll be back as always lol read more

Kenny was incredibly helpful and professional! He provided excellent customer service and made the entire notary process smooth and easy. If you ever need a notary, he's your guy. Highly recommend! read more

This UPS location will make every penny out of a piece of tape. $2.00 every time for a piece it tape maybe 24 inches. Ridiculous.

Came in for finger printing service and the gentleman provided the service was extremely helpful and thorough. I would definitely recommend everyone to get this done at this location. read more

Kenny is always super friendly and helpful when I come in to drop off my amazon returns. Keep up the good work.

First time dropping off at this location. Krish made my experience very quick and easy. She was very friendly and even helped me pack up my order. Great service! read more