Cute little package shop. Very helpful when you have returns to multiple carriers and don't want to…read moremake more than one stop. The store attendant was very helpful and friendly

Horrible customer service. No one care if you walked in or waiting line. Or what you need..read more

Just started going here again, i used to stop here with my grandma when i was a kid during her…read moreerrands. She always enjoyed her privacy and seeing how things are now she was obviously ahead of her time. Remember her always saying how nice they were & I've come to think the same. Great customer service is not a given anywhere nowadays if you get any!

Outright robbery to send out a fax. Rates not posted…read moreupfront. First page rate outrageous per page rate outrageous Phone surcharge outrageous. $25.00 for 11 pages Refused a refund. Smug

It's a UPS store. They ship stuff right? Why would someone bother taking the time to write a…read morereview about one of these places? Well, my wife came home from this store quietly sobbing last night because of these people! My wife is a saint and is a very young and beautiful 52, but the young woman at the UPS Store counter asked my wife "if she had her AARP card with her to get the discount". I'm sorry, but that is totally out of line! If it were up to me, this would be a zero star review, but my wife begged me not to do that because she's that nice and was afraid of hurting *their* feelings! So, five stars it is I guess, but please - do better! Women can be very sensitive about this stuff.

The only one of these stores that wasn't slammed was the Issaquah highlands location. Every other…read morelocation I've been to has long lines and insufficient staff

That exact moment when you sit in the car and your brain goes, "You forgot something..." is…read moreuniversal--but the chocolate eggs being the final boss is what makes it elite. And the box... hanging on by pure hope and questionable tape decisions By the time you walked into the mail room it was basically a cry for help like, "Sir, I don't need shipping--I need intervention." And yes--mail room guy really said, "Don't worry, I've seen worse," and then performed a full repack like a professional gift-saving surgeon. Absolute legend. Honestly, your son is getting a package filled with love and a great backstory, so that's a win all around

Love this place. They take care if all of my printing, copying, mailing, and Amazon return needs…read more The service is great and prompt even during busy times, such as the Christmas rush.

"Alexander" reported that he tried to deliver a package to my house multiple times. However, he…read moreonly left a notice on my door once. AND, the second time that he reported trying to deliver the package, I was actually sitting in the living room waiting for the delivery. No knock on the door, no doorbell, no truck anywhere near the house, and no notice. So now I am stuck going to a Fed Ex office for the package because Alexander falsified the delivery attempts.

If I could give zero stars I would fed ex has lost my business for good, I have been waiting for a…read morepackage, so I go out just to check the mail , (but this is never to be a place to drop packages EVER!!! Instead this idiot driver , didn't go the right way for deliveries, but WORSE this idiot left my package on my steps outside of back yard!!! I'm lucky it wasn't stolen, what kind of moron would put this on my steps, hell it would of actually of fit in our extra large mailbox!!! Instead , luckily I got it but it looks like this!!! Btw this an expensive electric blanket, waters not a good thing!!! Morons!!!!

I'm rating the store four stars because I can't fault the staff for the location chosen for the…read morestore. To be honest, I live a few minutes away from here but I truly avoid this area because it is rife with vagrants and petty crime. So I don't come here unless I have to. But if I do have to come here, I know the staff is prompt and courteous. I've only ever had to come here to drop off Amazon returns, so I'm not familiar with their pricing for packages. They do make it pretty easy to come in and just drop off, so that service is very convenient. All in all, it's a good place inside, just maybe come during the day and lock your car doors.

Sent two packages before New Year. Fast, professional service. Very pleased. Will use again.read more

Normally drop by this UPS Store to return Amazon items using the automated touch screen machine at…read morethe entrance. Pretty easy to use and very quick to print out the label and receipt. This review is solely on that and nothing dealing with the employees there or customer service.

Worst customer service I have ever encountered. Beyond words can explain. The old guy there doesn't…read moreeven know how to respond to a simple hello that I said twice and didn't even look at me then said do you need anything? As if I'm there for nothing. And I was the only customer in line. No manners, no gesture, NOTHING, not even normal interaction with people. I said I have return, he said machine is there in a disrespectful way and told me if I don't do it correctly then Its my money my loss. Had to stop the return and left the store and will never ever come back.

More like GREEDY OFFICE CAFE! I recently went in to find my rates were raised 70%......70%!…read more BALI IS NO LONGER THE OWNER! Please remove his name. It is misleading. As an excuse, the new owner said "our prices have been too low" What is "our", you just bought the place.

Great local shop for smoothies! Nicest owner and sweet barista that will customize your drinks…read morehowever you like. Also, puppy approved!

This store was a hot mess about 4 months ago. No one seemed to know what they were doing…read more This is now changed. The employees are on top of everything, polite and helpful. So relieved to see this change, happy to go in now!

Deb, the technician, did an amazing job She was patient and managed to get all clear images of…read morefingerprinting. Highly recommend this UPS store for fingerprinting and also delivery. I also had to mail some packages and they took care of everything quickly and professionally.

Lost my mailbox key for my neighborhood bank of mailboxes. Went to this post office & completed a…read morerequest to have my mail delivered to this post office until I could get locksmith to come. Went to pick up my mail at this post office 4 days later & there was none. They kept delivering it to my locked neighborhood mailbox. Today I was able to get locksmith to open & replace the lock. He found mail in my box even though it wasn't supposed to be delivered there. Went to this post office today to stop my request to deliver my mail to post office & they couldn't even find my request nor was there any mail being held for me. Such a disappointing experience. They have a 'who cares' attitude too.

My experiences always super great. They are all go above and beyond. Been going to them for years…read moresince we moved to Kent