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    Recommended Reviews - The UPS Store

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    Reviews With Photos

    A very happy daughter after receiving her bag with the assistance from Heidi and Shelly
    Sharon T.

    We forgot a bag in LAHAINA,, HI and figured it out once we landed in KONA. Heidi and Shelly helped us navigate the Memorial Holiday ensuring we received our bag in time before flying back to mainland. So grateful for these amazing ladies. #ThankAUPSer

    My printer wasn't working, so I went to the UPS store to print 12 pages of a color document. Then I had to print 1 page on b/w printer. When I finish doing that, I put them in a second day air envelope, and when the bill came, it was $72.24!!!! $3.00 to use a Terminal for less than five minutes $3.00 for one black and white page $16.56 for color copies $49.60 to 2nd day air - 13 pieces of paper! Employees are nice and helpful but the prices are SOOOO HIGH It would've been less expensive to go to the post office and do Express mail. As a warning, ask what it's going to cost before you actually do your print or mailing job. I almost blew a gasket!!

    Posted store hours
    Angel H.

    Not open during posted hours. I just rushed from work to make it 10 mins before thy closed. Not open. Lady said no open. If your store hours are till 6pm stay open till 6pm not whenever you feel like closing.

    Close at 5pm not 6pm
    House H.

    Ok place, the lady wasn't super friendly and welcoming nor was she thankful that I updated the hours for the store on Yelp. Hard to find thankful happy people sometimes. It takes time to post and take a picture. I did it to pay it forward for others because I drove down there at 5:30 the day before. Yelp said the store was open until 6pm and I had to drive back over there the next day once I saw it's only open until 5pm. I love Yelp, most owners realize its a viable app for the public. She did take the package, so service was rendered, just not with a smile. If only people on the planet would choose jobs they like, how cool would that be? Live Aloha

    Unloading some gear so I can move faster......

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    6 years ago

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    3 years ago

    Shelly was so very kind and helpful. She helped us with our Amazon return. So very friendly and nice!!

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    7 years ago

    A gentleman named Matthew was very nice. We had an amazon return. He took the package and gave us a receipt. Will definitely go back again

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Heidi and Shelly helped us navigate the Memorial Holiday ensuring we received our bag in time before flying back to mainland.

    Mentioned in 7 reviews

    Read more highlights

    JNR Global Logistics

    JNR Global Logistics

    (1 review)

    Eugene Jasper came to our rescue for our move from Oahu to Maui. We obtained two other quotes that…read moreseemed way too pricey for our one bedroom apartment. We decided to try one more time and we hit the jackpot! Eugene got right back to us, sent Lisa to evaluate our contents and we got a very attractive quote right away. Eugene then worked within our last minute schedule to get packers, move out guys, and a truck to bring out our things in our container - all within a week time frame. He always returned calls right away - it felt like we were dealing with an old friend. Kudos to Eugene - if I have to move again (not soon, I hope) we will be calling Global Logistics!

    From the owner: JNR Global specializes in overseas relocation. We have the ability to ship your goods to over 190…read morecountries on 6 continents, and our white-glove packing team will make certain that your items are well prepared for the journey regardless of the destination. We are happy to provide free, in person estimates for your move, on Oahu, Hawaii Island, and Maui, and we can arrange to ship items from any of the 50 states, to virtually any destination on earth. We pride ourselves on communication and our customers are welcome to check in with us at any time and we will get back to you in record time to let you know the location and status of your shipment. Need to ship a personally owned vehicle? No problem. We offer multiple modes of transport from roll on roll off service shipping and open chassis transport, to enclosed transport in a container or covered car carrier. Need to ship more than 1 vehicle, we can do that as well and even provide discounted rates for additional vehicles. We offer trucking of shipping containers to any address, and professional container loading services for your freight, whether you're shipping household goods or commercial items. Need a forklift or flat bed, we've got you covered there too. We can loose load your container or prepare your items on pallets, and you can be sure your container is well packed in both situations.

    The UPS Store - shipping_centers - Updated June 2026

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