Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I had to ship something oversea to Taiwan, the owner Rich was very helpful, he explained the…read moreoptions and helped me choose the best deal on shipping. He also helped me repackage my box to make sure it will arrive safely. The shop looks like a high class boutique, and everyone so helpful. Definitely will referral all my friends there.

Staff was very friendly & helpful!! We did an Amazon return - a microwave- and it didn't quite fit…read morein the box the way it did when it arrived. The staff took care of making sure it was tapped up & ready to ship!

My visit at this UPS Store was a quick one. I've become addicted to my Nespresso and something I…read morelove about the Nespresso brand is their commitment to recycling. They will actually send you for free recycling bags that are already pre-addressed and you just have to drop them off at a UPS Store to ship. The only issue with this for me is that I tend to end up with a few of these bags filled to the brim with used pods sitting in my car until the whole car smells of stale coffee and only then do I end up searching frantically for the closest UPS Store. That was the exact scenario a few weeks ago when I landed here. Overall there isn't much to report about this location, it's a very standard UPS store. When I popped in the gal working knew exactly that I was just dropping off Nespresso pods and happily took them from me and I was on my way. I already have a full bag at home again so you know I'll be back soon!

This FedEx came in clutch for me recently when I was on my way to an event and remembered I had…read moreforgotten to bring with me some things that needed to be printed. I saw this FedEx nearby and like a beacon of hope it guided me to a printer. I'm a big fan of the FedEx print and go system so from the parking lot I was able to email the document to their system and by the time I walked up to the printer I had my confirmation code to print. I was in and out in less than 5 minutes and only 10 minutes behind schedule overall for the whole stop. Overall it was really about as good as it could have gone. 4/5 stars mostly because the parking lot is a nightmare. I was in a hurry and trying to get a spot I could quickly get in and out of when I was basically cut off by an actual FedEx truck that in the end took up TWO spots to park and load, then trying to leave I was blocked my several folks simply because they were waiting to drive by... because this parking lot is so poorly designed. At any rate - it's a clean FedEx. Very small, but efficient. If you need to print something it's not a bad stop in a busy part of south OP.

First time at this fedex and received great customer service from Miranda when shipping my package…read moretoday.

I previously had good people helping me at the register and then suddenly I was met with completely…read moreignorant workers at the register who put arbitrary measurements and ridiculous quotes for small boxes. Dear FedEx, GET YOUR ŚH IT TOGETHER! Your a multi billionaire dollar corporation who can't even provide your customers good service. I literally have your employees complaining about there wages to me, like how can it get that bad and you still turn a blind eye.

the gentlemen working at the front was very nice and helpful. everything went quickly and smoothly.read more

If you are shipping something here, be sure to bring cash. No plastic! I have been the girl…read morescrounging up quarters and nickels at the counter to get my mail moving, BUT IT IS SO WORTH IT. The woman who runs Mail Service is extremely pleasant and determined to help her customers save money. Unlike nearby post offices, there is hardly ever a line full of cranky people. I highly recommend this business, even though the cash-only thing can be a hassle.

This is my Go-To location for mailing packages and important documents. The woman who runs this…read moreplace is just amazing! I forgot to bring cash or check one time (they don't take cards, unfortunately) and she knew I was in a bind, so she covered the cost for me and said I could just pay her back! How incredibly kind is that?! Also, there's never a line and you can use almost any mailing/shipping service there (UPS, USPS, FedEx). I highly recommend this place.

I would like to extend a heartfelt THANK YOU to Jacob! During an incredibly stressful time, he…read moreshowed true kindness and grace in his interactions. He took the time to answer my questions with patience and compassion, and actually assisted me when others who were recommended to me did not. That level of care and professionalism meant more than I can express. Because of Jacob, I will absolutely remain a returning customer and will always seek his assistance specifically. He was truly a God-send, and I am deeply grateful for the support he offered when I needed it most. 3 stars based on my initial interaction with the first representative. 5 stars for Jacob though!

Went in to get a scan and print of something and one of the employees that was doing the printing…read morewas commenting on my boobs and asked if my buttons went any lower. If this is how they treat younger customers then I'm genuinely concerned for the safety of ALL female employees and customers. Genuinely dissapointed.

I'm back with another 5-star review for this UPS location--because, honestly, they keep earning it…read more Sure, the parking lot is a nightmare. And yes, today a wild woman in a white Mercedes nearly T-boned my car because she was apparently too busy scrolling Instagram to look up. But none of that is UPS's fault. That's just the parking lot chaos gods doing their thing. This place is always busy--the line was literally spilling out the door, as usual. But somehow, miraculously, I was in and out in minutes. No drama, just smooth sailing. Jake helped me out with a smile and an efficiency level that actually renewed my faith in humanity. He's good vibes in a uniform. Highly recommend this location. Just keep your head on a swivel in the parking lot--it's basically bumper cars without the padding.

Went in to return my AT&T router and I'm so impressed by how smooth it went! Bonus that the…read moreemployees were friendly and personable!

Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

I rarely leave bad reviews, but I do so if an owner or manager of a business is intentionally being…read morerude / hostile, or if the experience is horrendous and said people don't try to fix it, and don't seem to care. - I have 30 years of customer service experience: retail, restaurant, grocery, and my own business. I've worked in almost every position from dishwasher to owner/manager. I'm literally a customer service expert. - I look grungy today (hat, hoodie, jeans and sneaks), because I'm mostly working from home & just running a few quick errands. I'm guessing that I was treated the way that I was, because I didn't look important enough to matter to the employee (who might have been the manager since his name tag looked different than the first employee's), but I didn't stick around long enough to find out. - If I have an Amazon return, I'll typically go to the Kohl's or one of the UPS stores near me in Olathe (where they are super friendly and helpful). The few times I've used UPS, I've printed off my own label and attached it, as the instructions say, so I have zero experience as to what to expect if I ask them to print it off for me. Actual experience: I left my house with something I needed to return to Amazon, before I had actually done the return online. I was in South OP / Leawood area, and since the Amazon choices included UPS, it said $0, and there was one right around the corner, I chose that. I went into the UPS Store off 135th & Metcalf, and told the first employee that I had an Amazon return, and that I didn't have a copy of the return label, and asked if I could email it and they'd be able to quickly print it off for me. He said, "Sure. Send it to this address", pointed to a label, and didn't say a word about it costing $. The other employee goes to a PC and asks if it's my name, and then says, "Your print is coming out right behind you". I was surprised that it was coming out of a huge printer behind me in the store, as I don't use UPS for anything other than shipping. I put the piece of paper down on top of the box I brought in, said thank you, and started to walk away. He said, "That'll be $1..." (whatever change, I didn't hear because he said it quietly and I was already 10' away). I turned back and asked, "I'm sorry, what"? He then repeated the price, and said, "You have to pay for prints". I then started to try to have a conversation with him, but he immediately began interrupting me and talking over me. My sentences below are what I was trying to say, but each time he cut me off after only 3-4 words. - Me: "I didn't know you were going to charge to print off the Amazon label, as it says free on Amazon". - Him: "We are a printing store, we charge for prints". - Me: "I'm not doing a printing order, I just asked him if he could print the label off for me, and he said yes and didn't say anything about $". - Him: "If you don't want to pay for prints, you shouldn't come to a printing store and ask for prints". - Me: "I didn't. I'm not "here for prints", I'm returning this. I usually return at Kohls and..." - Him: "We are not Kohls, they are a retail store. We are UPS, we are a printing store". - Me: "Can you please stop interrupting me..." - Him: keeps interrupting and starts rambling on about various "printing store" things. - Me: "Can you please stop talking over me. I'm trying to have a conversation with you". - He just keeps on going and starts talking louder so I can't be heard. - Me: "never mind, this is ridiculous", and I pick up my box and started walking out. From 10' behind me, as I'm already by the door, he says, "If you don't want to pay, you can get out"! The hostility and rudeness was beyond what I've experienced in a long time. I don't know if he was having a bad day, if someone else had been rude to him so he was taking it out on me, if he's annoyed with being an Amazon return location and chose to take it out on me, or what. But, you don't ever treat people that way for no reason, especially if you are in a customer service position. I will definitely not use that location again!

This is the best post office I have been to in the Kansas City area! The service is always quick…read moreand efficient and kind. Sure, you always get stuck in a line at the post office, but that happens everywhere. The employees here are efficient and helpful. This post office is super clean and well-stocked, and there is tons of parking! Many of the post office locations closer to the city lack parking in busy times, so I love stopping here on my way home from work in Grandview. I highly recommend using this USPS location if you're close by. Of course they close early like all the branches, but I have never spent more than 15 mins waiting here.

Terrible place with no customer service. Two women who were…read morevery disrespectful and dismissive closed the building early. I made an appointment to get my passport application turned in, and when I arrived all the doors to the passport offices were locked. So I tried to call and no answer... Then I walk inside and two women -with no customer service training- just stare at me tapping the window. Another woman walks in with her kids and asks me why the doors are locked if we have an appointment. Finally when a lady walks out she is very dismissive and says "your appointments have been canceled" to both of us and says we need to reschedule. We both look at each other and say we have appointments.... They would not let me get my passport done and it was very clear they were not trying to help anyone else. Don't visit this office if you're looking for help.

I needed to purchase a VERY LAST minute 1000 pts for my Godson's Senior night! I reached out to…read morelocal shops in.our hometown and no one could assist! I googled 1000 pts ball and Creative Laser Solutions was the first company that popped up, I called, Ms. K. answered the phone, she was great to speak with, fees were EXTREMELY REASONABLE especially to create the ball and express shipping to the West Coast!! I had to make last minute edits per his Coach (lol) and the ball STILL arrived the day before his event!! I will DEFINITELY use this company again, oh and T.J. is the BOMB! T.J. designed the ball!! Thank you Creative Laser Solutions, you made my kiddos senior night EXTRA SPECIAL!! Blessings... Ms. D.

Really impressed with the diligent effort their team went through to get my order printed and…read moredelivered. Thank you Kay and TJ! Heather Hambrick