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    The UPS Store

    2.4 (96 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    Mike B.

    Not sure why this is a two star instead of a one. I must be feeling generous today. Located in a strip mall and it's TOUGH to park. Maybe consider parking across the street at Home Depot and walking over...... Employees aren't friendly at all but it's one saving grace is that it's the only UPS store in what seems like a 20 mile radius

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    12 years ago

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    Photo of Shae U.
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    9 years ago

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    11 years ago

    Helpful 4
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    11 years ago

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    11 years ago

    Helpful 2
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    Photo of Chris B.
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    13 years ago

    This place is a JOKE! They charge $1/foot to tape boxes closed? I will NEVER ship anything UPS again!

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    Photo of Stephen G.
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    11 years ago

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    9 years ago

    Helpful 2
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    Photo of J K.
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    9 years ago

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    9 years ago

    Helpful 2
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    6 years ago

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    9 years ago

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    12 years ago

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    10 years ago

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    14 years ago

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    Review Highlights - The UPS Store

    My first experience I was waiting in line and Alexis was helping three customers at once.

    Mentioned in 5 reviews

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    American Post Box

    American Post Box

    2.7
    (12 reviews)

    Poor customer service from the time they picked up the phone! I called to inquire about notary…read moreservices, at 5:55pm. Google says they're open until 10pm. The person on the other end of the phone began to chastise me about me calling about a notary 3 minutes before closing, and that they don't have people just sitting around to "catch" a job, and why didn't I make an appointment. We got "disconnected". I specifically chose a business in my community and I wanted to support a small Black business, a waste of time and effort at this place. I will gladly take my business elsewhere. Judging from the other reviews, this type of service is the norm for them.

    I just don't recommend. There's ONE very sweet Caucasian woman who, if she wasn't there I really…read moredon't know what I would've went through and the ONLY reason I'm giving two stars. The owner, is a VERY rude elderly African American woman (who is named Kat) , I had a box with her for quite sometime. It was not the best experience, I won't go into a lot of detail because it became quite personal for me. However, if you piss her off guess what? Good luck proving someone is hiding your mail or holding it with malicious intent. How do you not piss her off? Let me know when you find out. If you're going to use a mailbox service, be sure it is one you can check on your OWN and no one but the mailman has access to. Also, I closed my box a very long time ago (APR.21') give or take a month and she called me today telling me I'm past due on my box. I said I closed that box over two years ago, she replies "and reopened it" , no I did not. She hangs up in my face. Still the same crude old lady she was when I was vulnerable and homeless. If you're already going through things and just don't need the extra bull, do not go here.

    The UPS Store

    The UPS Store

    3.6
    (153 reviews)

    Truly a gem in this community. SERVICE IS TOPNOTCH!…read more I am grateful to have this UPS store so closeby. I use it for my business address. The customer service is truly topnotch. The staff are all knowledgable, kind and helpful. I just got 7 heavy boxes that they helped me wheel out on a dolly and effortlessly put into my trunk. When I got home I realized how heavy they each were - LOL. We also use the notary service and printing services. Thank you so much for everything!!

    I've been coming to this UPS Store for years, but sadly I will never step foot in this store again…read more This morning (July 30, 2026, around 9:00 AM), I went in to return an Amazon package. The store had just opened, and there was only one employee behind the counter--a Hispanic male with short black hair. The day before, Amazon had delivered my item in the manufacturer's original shipping box (not inside another Amazon box). I followed Amazon's return instructions exactly. I packed the item back into the same original box and attached the prepaid shipping label that Amazon provided. Instead of simply accepting my return, the employee immediately accused me of lying about the box being the original packaging. I had to point out the old Amazon shipping labels that were still on the box (which I had crossed out with a pen) before he finally admitted that it was the original box. Then he continued making my life difficult by telling me my shipping label was "too big" and that I needed to make it smaller. At that point, it honestly felt like he was looking for reasons to argue with customers and refuse packages instead of helping people. Returning an Amazon package should take a minute or two, not turn into an argument. Thankfully, a tall Black employee with braids arrived shortly afterward and accepted my package without any problem. Unfortunately, this wasn't my first bad experience at this location. Just the week before, I had another Amazon return. Once again, Amazon had shipped the item in the manufacturer's original box. Amazon's return instructions clearly stated that no additional Amazon box and no shipping label were needed. I simply had to return the item in the original packaging. That same tall employee with braids insisted that Amazon would never accept it unless I put the manufacturer's box inside another box. I explained several times that I was following Amazon's instructions exactly, but instead of listening, I had to go back and forth with him before he finally told me I needed another box. Why am I being treated like I'm trying to scam someone when I'm simply following Amazon's return instructions? I've been a UPS customer for over 10 years, and I can honestly say this is the worst UPS Store I've ever been to. The customer service at this location is terrible. Instead of helping customers, they question them, argue with them, and make a simple return unnecessarily stressful. A good customer service experience means treating customers with respect, listening to them, and helping solve problems--not looking for reasons to create them. I have never felt so frustrated returning a package. This store has completely lost my business. I have also submitted a formal complaint to UPS Customer Relations because no customer should have to go through this just to return an Amazon package.

    The UPS Store - copyshops - Updated August 2026

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