The people who work here are very nice. But, unfortunately I'm very disappointed with the last two…read moreshipments I made out of here. I'm not understanding why I am told my packages will deliver to San Diego in 3 days and then by the end of the 2nd day it's just barely made it to Fort Worth! It doesn't make any sense, unless they're delaying when they're shipping my stuff. The last two I shipped were for birthdays and I thought I could trust FedEx over USPS to get it there on time. I may as well pay priority shipping over at USPS. Its a sad day I may add when I can trust a government entity to handle something more efficiently. It's too bad but I can't trust this location any longer. I'll have to go to UPS, unless I can afford for my package to be lost in transit for days past the scheduled delivery date.

While I have never personally shopped with this location, the level of customer service I received…read morerecently demands a five star review. A few weeks ago while looking at road legal tanks for sale (why wait in traffic if you can just drive over it?!) I decided it would be funny to call up this FedEx location and pretend I was shipping a tank. I gave the dimensions of 80 ft long by 20 ft wide and 20 ft tall. The clerk with whom I spoke didn't even falter! Then he asked for the weight. I told him it was in the vicinity of 10 tons, and rather than catch on to the joke, or hang up, HE STARTED CALCULATING HOW I COULD SHIP MY IMAGINARY TANK. After talking to another employee, a consensus was reached that while I COULD SHIP MY FAKE TANK THROUGH FEDEX, I would have to go to a separate location and get special shipping. The employee then estimated it would cost me somewhere in the ballpark of five figures, thanked me for my business, and wished me a nice day. Now if I ever actually buy a tank, I know who I am going to!

Will never use this place for shipping again. They charged me $2 to print 1 single paper with the…read morelabel on it. (I've never been charged at any other shipment place in the area to print the shipping label) When I went to pay the $2 he said it would have to be cash, and when I said I did not have cash and would have to go somewhere else with my package he pointed to the door and said it would be a extra $.75 to use a card. He acted beyond annoyed to have to run my card, and said he would just do it since it would be a loss for them if I had to go somewhere else since he already printed the paper. Never again. I wish I could give 0 stars

Arif (I hope I'm spelling it rite) was SOOO helpful!!! I had to overnight a package and he made it…read morea breeze. So helpful and kind!!! I would recommend this place to ANYONE!!! Also they have funny cards.

The absolute best postal annex! I love the staff. I love the services they provide. I love their…read morefriendliness, and helpfulness. Preston is usually there when I have to come in. He is wonderful. But no one in the store has ever greeted me with anything but a smile. The best!

Unless you want terrible service, your package is mishandled, and a rude manager, who doesn't know…read morecustomer service I would not go here! I just got off the phone with the " manager" at this postal annex, upset that a envelope I sent out in the middle of June just came back to me was not delivered and was torn apart. He basically just cut me off and told me it's a post office problem not a hymn problem. Even though they are the one who started off with my package and the one who decided not to send it out. Fuck this place and the rude and annoying staff that work there.

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

Id like to give a shout out to Arthur! I went to FedEx to ship a package and Arthur helped me…read morethroughout the entire process. He was helpful, kind and honestly brightened my day! Thank you Arthur for your help today!

Extremely disappointed in this location. I came in for help locating a late, temperature controlled…read morepackage. Most of the associates were nice and tried to help however the store manager was an absolutely jerk to me. Even after I explained this package was a needed medication that would cost over 10k if ruined. Not to mention FedEx was at fault for not delivering by the scheduled time on Friday then letting it sit in the heat all weekend. Absolutely zero compassion, cutting off my sentences, and swearing there's "nothing" he can do even though the other associates provided ideas and I then called FedEx to solve the issue. Unacceptable for this store manager to remain employed, in my opinion. Any of the other associates would be better at making a good interaction with customers and making them want to come back in the future.

you can call them to ask a quick simple question. I need to return an AT&T equipment and I only…read moreneed to know if they require full account or last 4 because I currently only have the last 4 so this 5 second question to determine if the trip and hour away is a waste of time or not. awful customer service. Actually NO customer service - you don't get that option. although you can email them a question for them to respond when they can... really? so I should have pulled over in my car to email them a Question and sit there and wait for a response because I certainly don't want to drive further for nothing. awful awful awful

Man these dudes are jolly AF!! Always great customer service, especially from LeeRoy…read more Always a smile in here!

I rented a U-Haul and everything went well. Very friendly and clean establishment nicely decorated…read morewith modern abstract art for sale.

From the owner: JR Mailbox Plus is your one-stop shop in McKinney, TX for reliable shipping, secure private…read moremailboxes, and convenient business services. We offer UHaul, UPS, USPS shipping, notary services, copying, printing, packaging supplies, and more—all with friendly, personal service. Stop by today and see why our customers count on JR Mailbox Plus for fast, dependable solutions.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!