1. The UPS Store

    1. The UPS Store

    0

    Mission Viejo, CA

    The UPS Store

    5.0 (30 reviews)
    Closed 10:00 am - 4:00 pm

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    1 year ago

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    6 months ago

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    5 months ago

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    5 months ago

    The team at this UPS store is always very helpful and quick! I choose this store over any in the area. Thanks all.

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    Photo of Wynn V.
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    5 months ago

    This place is the BEST UPS store I've been to: clean, helpful, fast, friendly!!! Also open on Sundays. Love this place!

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    6 months ago

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    6 months ago

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    1 year ago

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    5 months ago

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    6 months ago

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    4 months ago

    Amazing service! I had a lot of returns and shipping and questions and Piper was a great help! Made it quick and easy for me. Thank you!!

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    5 months ago

    Love going to this UPS store, I can get in and out in a few minutes. Piper is super helpful and kind.

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    5 months ago

    This location is my favorite. They're all very nice and willing to help. That's all I have

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    5 months ago

    Always great service! I very e is super helpful and polite. Thank you especially to Piper!

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    6 months ago

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    5 months ago

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    6 months ago

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    10 months ago

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    7 months ago

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    6 months ago

    Always so pleasant and super convenient: Whether it be notary service, office supplies or mailing & returning. Thank you!

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    6 months ago

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    6 months ago

    Notary service fulfilled by Piper was wonderful! The entire staff is helpful and friendly.

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    6 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

    Business owner information

    Photo of Ali M.

    Ali M.

    Thank you for your support!

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    4 years ago

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    4 years ago

    Business owner information

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    Ali M.

    excited to be the newest and best UPS Store in Mission Viejo.

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Piper was very accommodating and was quickly able to help me swap the labels and return documentation for both my packages.

    Mentioned in 10 reviews

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    FedEx Office Print & Ship Center - Doing a Happy Returns

    FedEx Office Print & Ship Center

    (87 reviews)

    Marcus did an Amazing He helped me with the return and cut…read morethe box for me And had a great attitude Thank you

    I called this FedEx location today to inquire about assistance with a large project, and my…read moreinteraction with Chris was incredibly disappointing. Before I could fully explain the details, he repeatedly interrupted me, talked over me, and made incorrect assumptions about what I was asking for. Instead of listening and trying to understand the project, he became extremely flustered and raised his voice during the call. The entire conversation felt rushed, dismissive, and highly unprofessional. Customer service starts with listening, and unfortunately that never happened here. By the end of the call, it was very clear my business was not valued, so I politely ended the conversation, wished him a great day, and assured him I would not be doing business with this location moving forward! As soon as we hung up, I received a call from the regional manager. I made him fully aware of my interaction with Chris, including the interruptions, raised voice, and overall unprofessional conduct. What was most surprising was that he never once addressed or acknowledged Chris's behavior during the conversation. That alone told me everything I needed to know about the level of accountability and customer service in the South Orange County market. Based on both my experience and the volume of negative Yelp reviews across multiple South OC FedEx locations, it's becoming very clear that customer service is not a priority.

    The UPS Store - shipping_centers - Updated September 2026

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