Came in early this morning to open a PO Box and had the pleasure of working with Anthony, the owner. When I say this man is the definition of multitasking--I mean it. Not only did he help me get my PO Box set up, but he was also assisting several other customers at the same time, all while staying calm, organized, and incredibly kind. He was pleasant with everyone, and even when he had to turn someone away because their needs were better suited for FedEx, he didn't just send them off--he provided a helpful solution and guided them to the nearest location. Top-tier service, a great attitude, and real problem-solving. So glad I can call this place my new "PO Box home." read more

If getting things shipped is what u need. Cant really complain. However. Customer service doesn't seem to be the greatest. Not going into specifics. But just be cautious. They not always knowledgeable read more

The young man and young woman working at the UPS Store today around noon demonstrated a clear lack of customer service. I was having difficulty tracking a package and was simply told there was nothing that could be done and that I would need to call customer service myself. A more appropriate and professional response would have been: "I'm sorry you're having trouble. Let me see what I can do to help. I can assist you with contacting customer service." Instead, when I asked for assistance, I was told, "You can call," with no effort made to provide support or guidance. read more

The UPS Store - Front of store - Shipping Centers Near Me - North Las Vegas, Nevada

Staff and service is always great here. I've been here many times and never been disappointed. They are quick and courteous. It's very close to my home so it's very convenient. read more

This is my favorite place to send packages. Everyone is very kind and thoughtful. Another bonuses that it's very close to my home and my favorite grocery store Sprouts. read more

Only use this location if you have a preprinted shipping label. Paid 8 dollars online and store wanted $98-$114. Tamika the store manager was no help and just said it is what it is and to just buy a label online. She did say they are kind of like Amazon where they can ship stuff cheap but the customer can not? No help whatsoever. A 2lb box and she says it must be rang in as 40lb. Thanks UPS. read more

Please do not start a box here or seek any services here. Amazon accidentally shipped a box containing my coffee to this store and I was told I had to pay for 3 days for them holding it. The coffee had just got there and my friend had been there the previous day to pick it up. The owner waited on him and we bought a book of stamps. My firend asked for the package he was told it is not there. The next day after amazon confirmed it was there we called the store. The owner of this store was by far the cruelest person we have ever spoken to. He told us the package would cost 15 dollars and he was the one that did not find it for us the previous day. We offered 5.00 because we had been there to pick the package up the previous day which was the first day. THERE ARE NO UPS STORES THAT CHARGE PER DAY FOR HOLDING PACKAGES EXCEPT THIS ONE. Things became worse the owner told me he was sending my package back and if I called again he would call the police for me trespassing if I tried to obtain my coffee. The wrongful use of the police who have really important things to do? I have never in my entire life spoken to any business who acted this way. I immediately called Dr Sanchez's office who is the commissioner of businesses for the state of Nevada. Please anyone else who suffers from what I have described call there also life is to short. The owner of this UPS Store is a really mean man. We have a box at another UPS Store it was just an error by amazon. read more

"Sorry for the wait." That's something I don't usually hear very often these days when I go to a business, but the gentleman behind the counter at this location has always been polite, friendly, and efficient when I've gone there. I use the UPS Store to pick-up any packages that are sent to me for mail orders that I may have. Instead of having them left at my doorstep unattended, I'd rather have them go to the store so I don't have to worry that my items will disappear if I'm not home. I've been to this location now a few times for this reason and the customer service is terrific. Sometimes you just have to write a review to give folks like him the kudos they deserve; I see you, sir, and you're appreciated. read more

I've had a PO Box here going in 3 years. I love the community feel and rapport. Elrick and Suzanne always get me right. I appreciate them immensely. read more

The young men that are hired to work in this store are not only unprofessional but disrespectful and rude to customers. They are being allowed to curse at customers and have attitudes when questioned about something. Do NOT use this store go to the one in Aliante. read more

I've been coming here for over 13 years! The employees go WAAAY beyond excellence! And so do the Managers. I am always greeted, as soon as I come inside the store. The employees are always smiling and very helpful. You can bring your Ups, and United States Postal stuff also. I just love the fact that I don't have to go to to Post Office!! I just saw they are going to have short Sunday hours soon.Great Job read more

The UPS Store - This is one is the best UPS stores in the city! Ran by awesome people! - Shipping Centers Near Me - North Las Vegas, Nevada

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I have a small box to return to AT&T and I forgot to tape it. This was the closest store UPS from where I was at! They wanted to charge me $2.75 to tape the box!! Unfortunately, yes I forgot once before this step, but they did not charge me for a piece of tape!! You can go next door to Walmart and get a roll of tape for that price! This is just ridiculous, are they putting that money in their packets? read more

The UPS Store - Size of the small box - Shipping Centers Near Me - North Las Vegas, Nevada

Shout out to my guy for knowing how to keep the line down. I should of got his name. Black brother with the curl working opening shift on August 31st. He was working two registers at once to keep the line down. read more

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The lack of knowledge, poor customer service and poor communication is the reason for this rating. I had the unfortunate experience of having to deal with incompetent and a rude employee! I assume she was the one in charge as she was summoned to the register to clear up an error from another worker. It's unfortunate that I couldn't get a clear understanding of the fees in writing format, despite my requests. The rude EMPLOYEE felt her verbal explanation was sufficient. Between the glares, stares and her eagerness to want to engage in some sort of low class banter, I knew this would be my LAST time patronizing this classless location. The atmosphere screamed entry level, basic and in training. It would be most beneficial for the customer if the employees were fully trained in every aspect of their job! read more

I can't for the life of me understand why this location has low reviews because the staff is amazing!!! I come to this location a few times a month and Cash and Elrick are always terrific. No matter the amount of people in the store Cash enthusiastically greats EVERYONE....EVERY SINGLE TIME. I've yet to have a visit where her energy wasn't 100% consistent. Elrick is always so sweet and attentive and always offers assistance when I'm struggling with numerous packages. Suzanne is a great addition to this location! Yesterday, they had an abhorrent customer that was hell bent on being rude to the staff. Although her (customer) tone was disrespectfulSuzanne kept reassuring her the request was handled and offered to show her where she could find the information. Thank you Kash,Suzanne and Elrick for choosing to give exceptional customer service!! read more

I think the ladies in there did a wonderful job. Everyone was very friendly incredibly accommodating and super helpful. I just wish it wasn't so far away from me. It's not their fault they have to charge three dollars to print some thing, don't get mad at them get mad at the store that made the policy. If I need a UPS store I know where I'm going. read more

Nice little place. They took the time to explain e dry step as got notarized.. polIte, clean, no wait, and VERY understanding. I would drive out of my way to go here again. read more

Went to this location closes at 6pm, and got there at 5:57 pm and google said 6:00pm open. When I arrived the bars were down and doors were locked. read more

The UPS Store - Went to this location closes at 6pm, and got there at 5:57 pm and google said 6:00pm open & closed - Shipping Centers Near Me - North Las Vegas, Nevada

I've had 2 separate packages within the last 3 months that have been lost that never made it past this stores initial scan. Mistakes happen, but this makes me not want to use this location anymore. I send maybe 100 packages a month between different locations and USPS. I've had zero issues with other locations and USPS. This is the only location that have had packages lost. read more

I've been in front of the store since 7:50 waiting for the store to open at 8 am... it's now 8:23 and bars are still down, door is still locked. Hours on the window and hours online say they open at 8 today. Called another location to see if they could help but I guess they're independently owned and operated. Will try another location tomorrow. read more

I return my Amazon packages at this UPS location. Everyone I've dealt with there has been polite, professional, and efficient. They keep the lines moving (it's a popular place) and are patient with customers. My favorite employee Elrick is normally there, and he always recognizes me and greets me warmly. I even ran into him out in the community and we greeted each other and chatted. Super nice guy, and a hard worker! I commend him on the person he is: kind, intelligent, willing to go the extra mile. I spoke with the Manager, Tamika, and she was wonderful too! It's a blessing to encounter genuinely nice people. read more

Absolutely insane shipping prices. I own an online store so am quite familiar with the shipping process. I just needed to mail a letter, a single envelope, IN Vegas. Literally just a few miles away, I would've dropped it off myself but the mailbox is locked. I asked how much for express aid she said $55!! I was absolutely baffled. I obviously chose not to send it express and sent it normal USPS and im praying it makes it to its destination. Just for reference I stopped at my usual shipping store, UPS Store on Sahara Ave, asked him how much to express a single envelope. $12.50, with a tracking number and 2 day max. So I can say with certainty that the other UPS store is inflating their prices MASSIVELY. I don't know how sending an envelope within city limits can possibly cost nearly $60. Absolute scam, each UPS store is independent and they can set their own prices is what my friendly store employee told me. Avoid this place or you'll be getting robbed! read more

My dad went today and he never says anything about anyplace. But today he was kinda sad when he told me a lady laughed at his accent. A guy asked for his adress and when he pronounced the street name the lady smiled/tried to hold her laugh in a joking manner about his accent. Specially when they asked him to spell it. He speaks 2 languages. It's completely disrespectful to make fun of someone at all. I did ask what she looked like and he said she was black and he doesn't remember her name. But I hope she stops her bully behavior. This was on November 10th at around 3pm read more

Dropping off a small box and I need a tiny strip of tape about index finger length long and was told: "We charge a $1 taping fee?" You got to be kidding me, I could understand if I was mailing out a giant box that would take up a decent amount of tape but for a tiny strip like I needed I am good. Employee was very nice though. Thanks UPS store you made my decision to continue to not use you as a shipping service that much easier. read more

Amazon misled me by stating in their return options you could take an item to ups and they will repackage and ship your return item for you. When I got to this location I was unfortunately not surprised to find out they use a very tiny bag for returns supposedly. When I suggested putting the item back in the original package with maybe 5 inches of tape to reseal I was told there would be a dollar charge. Absurd. For the pod person, who responded to the other reviews highlighting the same ridiculous scam about tape. Do not post the same weird lame nonsense that does not address the issue you are trying to rip people off and inflate the price of a piece of tape. Its business practices such as this that cause revenue decline. I will NEVER conduct business of any sort with this location. read more

Went in with all my labels asked if they could put some tape on and across the opening "sure $2". Wow, $2 for tape and I would like to say it would be customer service to help out the customer. I went to Walmart Neighborhood Store to purchase tape (Duck Brand 55-Yards Clear Packing Tape $1.90). Was going to go further with my business to 5546 Camino Al Notre Suite No. 2. They always are willing to go the extra mile and with a smile you can see behind their mask. I thought to try it one more time. I would like to thank one person in the store for actually was helpful and went the extra to help make the line flow. read more

Kind and helpful they always go above and beyond for my fiancé and myself. Every time we go in one of the employees are always more the available to help us read more

Super nice girls working when I came in today. They were fast and very friendly. It was a little busy but they handled it well. Worth paying a little extra to ship when the service is this good. read more

They are always fast and officiant! I rather come here than wait at those long lines at the post office read more

This is the worst UPS in town. They wanted to charge me for taping a return receipt onto my package and then they wanted to charge me for taping it shut. I've never had this problem with any other UPS. I guess that's why they probably need of training at the store. I don't know who's running the store but they need new management obviously if your running a UPS Store you can afford to tape a print label to the Box and not charge people for it. You're horrible. You should be out of business. I don't know why anybody would ever go back after a stunt like this,then the little girl there smiling and laughing thinking it was funny. Because you wanted to try to charge me three dollars for a box when I already had one.Ridiculous. Your either the biggest cheapskate in town or you need new employees. read more

I just want to thank Dominique and Hailey for their help with my Amazon return. When I first walked in the UPS store I was confident that I was able to make a quick return. To my dismay, I realized Amazon had selected a store for me to return, Kohl's. My first impulse was to call Amazon and complain about their choice of returns stores, that's when Dominique stepped in and helped me to process my return. Thank you very much for going above and beyond to satisfy a customer! read more

The UPS Store - Shipping Centers Near Me - North Las Vegas, Nevada

If I could leave no stars I would. Workers can never give the same information, and guidelines. You get one thing told to you and you come in another time and it's another thing. Charging just to tape a box that I would've taped at home if ONCE AGAIN I was told that the last time I came where the box was taped for FREE, and not only that came another time and my boxed was taped and just wanted to confirm their rules and they informed me " don't worry about those bad reviews, that's not true " HAHA what a joke . I don't know why I even gave this location a chance when I seen such horrible reviews!! Get it together , and get your employees together!! Lord knows who the manager is, if the employees move how they do. Not one spit of customer service or help in their backbone. They clearly don't value the little customers that do come to this location. WILL NEVER BE BACK, this location is a JOKKEEEEE read more

Kash was extremely professional/reliable by answering my phone call 3 mins before closing and allowing me to show up seconds before closing to drop off a package. One would usually expect the staff to be disgruntled with a last minute customer but her and the entire staff were extremely welcoming. I'll be frequenting this location more often knowing the customer service with her and her crew was exceptional. Thanks Kash! read more

The staff are professional and knowledgeable. I receive my mail here and never have any problems sending/receiving packages. Always ready with a smile no matter how busy they are their service is second to none read more

Alejandro was very kind even though I couldn't use yr services. He was helpful, knowledgeable, and quick to offer assistance in any way he could. Much appreciated bud. read more

The first package I dropped off at this store (around noon, well before the UPS driver picks up all the packages) I didn't see an update on UPS's site that the shipment was on it's way to it's destination. I called the next day and found out that they forgot to scan it the previous day, so it was never picked up. The second package I dropped off at this store (which was on Friday, 06/01/2018, also around noon), I ensured it was scanned before I left and got a receipt. The next day, again no shipment progress was showing on UPS's site, just that it had been dropped off at a UPS store. It was the weekend so I figured I'd give it until Monday. Still no progress, so I called the store on Monday morning and was told, "all the packages were picked up from Friday, so you'll need to open a case with UPS corporate to find out where it is." I asked the person I spoke with if he'd just look around the store (based on what happened to the first package I dropped off above), and he refused to look around. So I opened a case with UPS and got notice yesterday that they now consider it lost, and I now have to file a claim to recuperate the cost of the item. Two packages with similar issues (lost at store)? You're better off finding a drop box than going here. read more

I go to this UPS store frequently as it's in my neighborhood. I ALWAYS have an awesome experience and decided to recognize this location for always providing great customer service. Dominique helped me with a print project that was done efficiently and timely, her, Suzanne and Alejandro are always very professional. Not to mention it smells really good in this store every time I enter. It makes for a TAYLORMADE experience!!!! I recommend this location for an awesome experience!!!! read more

The young ladies that assisted me Monday, December 28, were friendly and professional. I don't ship items often and I had a lot of questions. These girls answered all of my questions. The next time I need something shipped, I'll be back. read more

I love this local UPS, they are always very helpful and professional when I go in for my services. The owner is always onsite ready to jump in if you need assistance. This place beats going to the post office anytime! They also have mail boxes, faxing and a copier. read more

I called into this place to make sure they do notary. About 10 minutes later I drive over and they tell me she isn't there. This place is right by my house so I brought in a prepaid shipping label for a couple of boxes. The c@nt of a manager tells me you can't ship that.so I told her to tape the boxes together. Well I went home and taped them together went to my normal shop and it's on its way. read more