I went today around 9ish AM today and did a drop off and then a pick up. Never been here in my life since I lived here and I don't live close by. Tammy who works there was extremely friendly. She went above and beyond to help me put my package into my car and also cut up the box to make it fit. My package was 33 pounds and it was a large box. Thank you again for the help Tammy and the wonderful customer service! read more

BEWARE: DO NOT SHIP ANYTHING VIA FEDEX. I paid $80 to have a small item delivered next-day from this establishment. Fedex rerouted the package and it was not delivered next day (which caused chaos for us because the item did not arrive as promised). Fedex is refusing to refund our money, blaming this establishment. This establishment is blaming Fedex and we are left with no resolution. This establishment didn't even refund the fee they charged either (something else to keep in mind). I believe Fedex is purposely giving us the runaround to waste time so that the claim window expires. This establishment manager informed me that other customers are experiencing this same issue. Save yourself this nightmare and DO NOT ship ANYTHING via Fedex. I hope this establishment reads this review and ceases business with them. If they continue business with Fedex, they need to explain to customers that Fedex is not reliable. Establishments that knowingly utilize an unreliable service should hold a level of accountability at some point. I guess I will never receive my refund and that is unacceptable on EVERY level. Be forewarned. read more

My go-to spot for any mailing or shipping needs. They have quick service even when they are busy. I have used them for mailing, shipping packages, and notary services. Great hidden gem in you're in the Providence/Skye Canyon area. read more

I've been a loyal customer at Mailing and More for years, but I can no longer ignore the repeated rude and disrespectful treatment my daughter and I have received from one of the employees, Tammy. In May, she was passive-aggressive, grabbed items from our hands, and was condescending when we asked for mailing help. I addressed it with her directly on the spot. Today, my daughter returned and was treated poorly again--while watching Tammy treat other (non-Black) customers with kindness and patience. We hate to believe race played a role, but the pattern is hard to ignore. No customer--especially one who's supported this business--should be treated this way. We hope the owner takes this seriously and makes sure all patrons feel respected here. read more

Mailing and More has been great for all of my printing needs today and in the past. Today I went in with a last minute project I needed to print and DJ was so helpful. He got the project completed for my daughter and was so polite. Love this neighborhood store! read more

I called Mailing and More, Tuesday morning at 10:10am. 9/2/25. I was put on hold for 4:11 minutes. I hung up and called back. Same thing....she put me on hold again for 3:21 minutes, again. I tried to just ask a quick question ie; "how much do you charge for b/w printing"? She heard me, No answer, and put me back on hold!! Bad customer service. Also, in case you don't know, it is very expensive for every transaction. Advise that unless a total emergency go to UPS or other printing store. This is not my first bad experience, so, enough is eough!! read more

Very unhelpful employees. I have gone before and usually they are helpful but today was awful. Also their website is wrong with pick up times. I'll find another store to do my shipping needs. read more

I received confirmation that my package was delivered to this location - a lady was rude as soon as I approached the counter (later found out she's the manager). She snatched my ID from my hand, checked packages for about 1 minute, returned and said it wasn't delivered. I tried to show her my confirmation text and email, but she refused to even check the tracking number. She then told me that it happens often that FedEx will send confirmation emails even tho the package hasn't been delivered. Sounded like a dumb excuse so of course I contacted FedEx and they had in fact delivered my package. I called the next morning, spoke with Lauren who was very helpful and confirmed my tracking number and my package had indeed arrived hours before I showed up the day before. My name was also written on all sides of the box...so either the manager can't read, or she is exactly who others have complained about in their reviews of this business - someone who clearly does NOT like people of color! read more

Always friendly and helpful whenever I come in. I love that they offer every shipping company and do more than shipping. Highly recommend! read more

Providence Mailing & More - Outside - Shredding Services Near Me - Las Vegas, Nevada

I'd love to provide you 0 stars but it's not an option. This place is normally fast. While there were 4 of us in line including me. The teenager you have working is working by herself. That's very dangerous. Anyway, instead of her boxing and packing this person's package after the line has been taken care. Or is it because she has early stages of dementia? I waited in line at the post office and will get out faster than you. You used to be great, but that has been long. I do try to support the mom and pop locations. At this point, I'm tired of the games the workers are playing. I don't recommend this place. With the lack of customer service, just go to the post office, UPS, or FedEx and skip the middle man--Mailing & More. read more

I have had a mail box with them for about 8 months. I have my packages sent there, so I no longer have to worry about porch pirates or mail box thieves. Plus it is staffed with really nice people. Always pleasant, helpful and organized. I highly recommend your using their services! read more

I have been using the different services offered at Providence Mailing & More for a few years now and every time I have been here, the employees have been very helpful and friendly. Also, the wait time isn't bad at all. For certain services, such as passport photos, I was told by the employees that a weekday is a better day to have this done. read more

The service here is hit or miss. A few times now, employees have given information that isn't correct or made things more convoluted than they needed to be. Once, I was sending a PERSONAL item overseas, and employees tried to tell me that it was mandatory to provide a tax ID for the recipient due to a "new regulation". I have been sending gifts and such overseas to family for a decade. I left took that same item to a proper UPS store and they said that a tax ID was only needed for commercial shipments. Another time, I had a domestic delivery all packaged up and just needed a USPS shipping label printed (which I had already generated and paid for but my home printer ran out of ink), and once they had printed my label, the employee made me open and repack my parcel to include a packing slip. USPS doesn't require inclusion of a packing slip for personal domestic shipments. Needless to say, I now avoid using their services unless absolutely necessary. read more

I love the location and whoever is in charge of hiring has a great eye! All the employees are very friendly and are super cool. I have a yearly box for less than a hundred dollars which is perfect! Highly recommend read more

I have gone here a few times to get things notarized and send packages. The staff is always helpful and knowledgeable. There are places closer to me, but I will travel a bit for the service here. Plus, you can do so many different things all in one stop. read more

The staff is always so friendly and helpful! Definitely beats going to the post office and they have all the Flat Rate boxes, shipping supplies and even do Notary as well. Thank you Tammy and all the wonderful staff! read more

Don't go here! They will lose your packages and letters and blame it on the shipping service; when the shipping service says it was never given to them in the first place by the store. I made the mistake in trusting them to certify mail legal documents and now it's gone missing and no one seems to want to take responsibility. The store claims they gave it to usps and usps says the store never gave it to them. The tracking number also indicates the store never gave it to them as well! Will never go here again! Update 5/2 (10 BUSINESS days) for local delivery. Still lost and usps says mailing and more never gave them the mailing so they won't refund my postage... you guys wanna claim you gave it to usps, but they claim if that happened the mail man would have scanned it in at that moment... since it wasn't scanned in, USPS states you never gave it to them. Either way it was important legal mail that was time sensitive, that's what angers me more than anything and you people could care less. Go somewhere else people, this place overcharges and could care less about your packages and letters.! May 13th. Still missing and you people are silent... May13th- fun fact since usps has repeatedly stated that YOUR STORE never gave them my certified letter, I had to have the documents competed again by my attorney and re-mailed, this time at the actual POST OFFICE to ensure it was done correctly. So yes, they did receive a letter, but not the one your store lost! Ask them tracking number, and it WILL NOT be yours! Still waiting for my refund! read more

I think management and owners can really help their store by helping retrain their employees. I don't think they focus on customer service at all. Every single time I've come in, there's usually about 3 employees working and a line of customers just waiting.. employees always tend to be working on other things like putting other packages together, or walking back and forth organizing items before they actually say " how can I help you." Like I said, I truly feel like employees can be trained a lot better and should focus on making customer service their number one priority. and they're always read more

Wasn't given any options when wanting to ship my item and ended up paying way more than expected. It was partially my fault for agreeing but I did not realize I was given next day delivery. Didn't need that at all read more

Just got off the phone with Providence Mailing & More. I am in search of a package UPS tried to deliver without success and is dropping off @ Providence Mailing & More. While the very polite employee could not tell me if my package was there over the phone, for security reasons, she did tell me that if the UPS tracking site displayed a green "The delivery date will be provided as soon as possible.", they did not have it yet. 5 Star Customer Service! read more

Love all the employees that work here. Not only are they convenient they make it easy on the customer by providing a service that allows one to print a prepaid mailing labels! The staff go above and beyond to answer your questions regarding tracking, reaching the different carrier's customer service, Shipping prices, and packaging! I also like how they always discuss different options for affordability when shipping and my packages always arrive on time. If I could I would give them over 5 star review; the staff here are excellent! read more

I don't recommend a PO Box here. The weekend hours are not enough. I made it there just after closing and knocked and asked if I could please just grab the mail from my PO Box & was told no. I understand that closed means closed, but I also understand kindness & customer service. It would have cost them nothing to just let me grab my mail. They are closed tomorrow... & it's not like I'm some big scary man that maybe made the ladies nervous... I'm a 5 foot zero grandma!! I knocked & said can I please please get my mail because I need the checks in there from my customers and the older lady acknowledged me and said NO. As a small business owner I would NEVER treat my customers that way. Guess they don't really need my business ‍ read more

Let me say that I've used this place a few times and they've been great every time I even made a customer account and didn't regret it However most recently, JANUARY 3 2021 I shipped a snowboard. A SNOWBOARD..... ....A HUGE LONG LENGTHY BOX....... Shipping tracking was never updated which led me to assume it was never picked up from their store. Went down there to ask and they assured me it was picked up. I asked what station the mail usually goes to? "no clue" I asked if they knew the worker picking up the packages on Tuesday? "No idea" Later on the next day my package was picked up and scanned into the USPS system ON JANUARY 9 2021 It took me going down there and nearly a week later of my package just sitting around at their establishment for them to notice. I don't appreciate being lied to and I almost lost a great customer with their week long blunder. Will NOT be going back. read more

Last time I went to the post office they made me purchase a roll of tape to seal off my package. They literally wouldn't let me borrow a strip of tape. When I found out I had another option I was ecstatic. And it's down the street! Nice kids that work there and they are professional and helpful. Bye bye post office! read more

Great mailing location, close to my house! I've used them before to return my Amazon Textbooks rentals! All I have to do is just bring in the box with the already taped on pre-paid label that Amazon gave me and they handle the rest! Super simple and easy! The associates that work here have always been nice and friendly to me, one of them even pointed out the band on my t-shirt and took a few minutes out of their day to start a conversation with me! If you are a regular make sure to sign up for their customer rewards program! They use your telephone number and send great deals via text message at least once a month! read more

I've had a Virtual Mailbox here at Mailing & More for almost 2 years, and even though I live an almost 60 mile round trip away from the location, I happily make the drive to pick up my mail from one of the smiling staff members when I'm in back in town after an extended period on the road for work. Having the ability to see all the mail I receive on my phone, and then having the option for each mail item to be shredded, forwarded, or even opened and scanned while I'm on the road (since I travel frequently for long periods of time for work, but I call Las Vegas home) is a very comforting feeling, especially when it's done by an awesome and competent team, lead by manager - and I believe owner - Neil, instead of asking a neighbor or roommate that you hope doesn't snoop, or doesn't forget, to check your mail for you. The Manager, Neil, is fantastic. I left town the day before my absentee ballot arrived in my post box for the 2018 Nevada Elections. Luckily because they take a picture of the mail for you, I knew it was my absentee ballot. I called Neil, and he got straight to work making sure that I got my ballot forwarded to me ACROSS THE COUNTRY in time for me to fill it out, and he also included return postage to get it back to The State of Nevada in time for my vote to count. For as long as I need a virtual mailbox, or for as long as they offer this service, I'll be a loyal customer! If you're interested in getting a virtual mailbox with them here's the link: https://www.anytimemailbox.com/s/las-vegas-7181-n-hualapai-way read more

This is the second time this place has lost a package!! This time valued at over $500! Will never use this one lace again!

I've been coming to this company since I moved to Providence 5 years ago. From just dropping off mail, to shipping, notary, book of stamps, or passport pictures. The staff are extremely professional. I've never walked into the store without another customer or two in front of me, but they make a point to acknowledge they will be with you as soon as possible. Their point system is great too! read more

Changed employees. Been a resident in Providence for 10 years. Have been using this store since it opened. The rudest people now. I will never go back. Not after the way I was treated today. Esp by Florinda? She never greeted me when walking in. And then was the most rude and disrespectful person that has ever graced that storefront. She insulted me and thought she was being slick and smart about it. I called her out for such a rude comment and she continued. I asked for the owners name. As me and him have joked around many times over the years. Refused to give me that info as well. The other lady was nice and polite the whole time. Hoping the owner responds to this as I would if it was my business. For others; do yourself a favor and go to goin postal on Durango. Much more professional and efficient. read more

Owner constantly changing rates and key agreements. Recently cancelled my PO Box, walked out the door to my car, reconsidered due to tax docs and said that I wanted to keep it. Told I had to pay the $50 annual fee again due to cancelling, just 3 minutes later. Called owner but he never returned my call. read more

Super helpful and nice staff,had to get something sent before a certain date and she tried finding me the cheapest and fastest way to get it where I needed it to go. Lots of options for boxes and stuff for mailing. They went above and beyond my expectations, definitely would recommend them! read more

I am always a little skeptical when trying out a new business, but I'm happy I used this place . They were super friendly and answered all my questions I had . The prices were great and I didn't feel poor when I left! Go try them out!!!!! read more

I love this place! Friendly, knowledgeable staff. Did I mention friendly? They do a great job!

The staff is helpful and pleasant. Conveniently located next to a pizza place and other stores.

Not very helpful. Scheduled and appointment for fingerprints online through my employer. When arrived to location front desk lady seemed incompetent and wasn't really sure how to look for my appointment. She went to the back and said that someone will be out to help me in half an hour. Definitely not reliable with timing when scheduling appointments. read more

Love this place. Entire staff is very friendly and helpful. I just wish they were open a little bit more late M-F, but that's nitpicking. :)

This place is outstanding. You're greeted with a friendly smile when you walk in. The prices are reasonable, and the services plentiful. They have several different shipping services, including USPS, Federal Express, and DHL. They have mail boxes, packaging, and even make keys! It's an incredible shop for Providence and the surrounding neighborhoods. read more

I was charged $0.75 twice for the airdrop Apple iPhone services that are part of my Apple iphone product and free when you want to airdrop print something but they charge you to use Apple iPhone airdrop to their Wi-Fi connected printer. read more

Wonderful customer service. I've been to this location twice and they are always so friendly and helpful. This most recent time I brought two wild toddlers and a screaming baby with me, and they were very kind and patient with me. read more

This place is a lifesaver! My family & I are PCSing to Hawaii & are currently living in hotels for a couple months. I had a few things to mail, from paperwork to returning things & every time I came in the girls there were super helpful. They have a computer you can use to log into your email to print out whatever paperwork you need. They answered all questions & I wasn't charged an arm & a leg to ship priority. Love this place! read more