This place has all box sizes and will customize a box if needed. Miguel has helped me out a couple…read moreof times now and his service is great! The prices here are less expensive than going to other businesses who provide similar packaging products. I would highly recommend coming here first.

Amazing service with any boxing or packaging needs. They have rows of varied sizes. I would be…read moreabsolutely shocked if you brought something in to be boxes and they didn't have the right size. Packing supplies galore too. Come here for all of your needs. They are helpful and will lend some advice if needed. Great pricing too!

Such a big store with a 5 star great customer service. I had an online order from Gilt that needed…read moreto be returned. They only sent me a barcode and i didn't need to pay anything. They needed scan the barcode and i needed to get proof of my returning item and give back the product. The employees were so friendly eventhough it was too close to their closing time but they have the willingness to help! The whole process tool about 3 minute. Such a fast service. They also have a great parking outside. The store itself was clean and well organized.

Today I need to drop off a package that I purchased an item from eBay TJ made it very easy to send…read morethis package back. I'm very thankful that TJ had the patience to send it back for me. This is not the first time that TJ helps me. He has helped me in the past navigating on my phone how to send things back. TJ is definitely an asset to the FedEx company. Thank you, TJ for your positive energy.

I wasn't aware this store existed and the one off of Santa Ana canyon is closed so I went to send…read moresome packages to my son. I got the job done; however, the staff is not friendly and it legit STINKS in that store! It was like a sewer with layers of some gross fragrance sprayed over it. Other than that, plenty of parking, easy access and like I said, got my packages sent.

Staff member was rude to my wife and my granddaughter. They brought in returns from Amazon and the…read moreguy told them you need box and label but we had a box. My 10 year old granddaughter said it says 'Printing' on the sign out front, why can't you just print the label. That did not go over well with the employee.

Very friendly, helpful and professional staff got my package on its way by the combination of the…read moremost efficient in reasonably priced shipping method. This was a great find and I definitely plan on using them in the future for any shipping needs and it's also nice that they also handle US Postal Service shipping as well.

Super friendly people! -flexible -cool environment -helpful…read more-simple -perfect errand to run if multitasking

I've been a customer here since 2016, and for many years everything ran smoothly under the previous…read moreowners, George and Kay. I never had a single issue with them. Since the new owner took over, the level of professionalism and reliability has changed dramatically. My last three visits in November were all problematic. On one morning, the owner arrived about eight minutes late, and another customer was waiting with me. On the other two mornings, I arrived at 9:00 AM (their posted opening time) and the store was still closed at around 9:12 AM. I never saw the owner arrive on those days, and I eventually had to leave because I couldn't wait indefinitely. I have photos documenting these late openings. These late openings were not isolated mistakes. They formed a clear pattern over multiple visits. After failing to pick up my mail during these three visits, I stopped going in person because I could no longer trust that the business would open at its posted hours. Because of these repeated delays, I asked the new owner to confirm a 9 AM pickup time for my remaining mail. I wasn't asking for anything outside their posted business hours. I even gave a wide range of possible days. Despite that, my messages were ignored for two full business days, even though I replied within a couple of hours during their business hours. When I finally received a response, it was a single word "Monday" with no apology, no explanation, and no acknowledgment of the previous delays or missed openings. The communication was consistently cold, minimal, and unprofessional. Update: I went in on 1/26/2026 to pick up my remaining mail. The owner arrived at 8:58 AM, and I was finally able to collect everything. I asked for a one‑month refund because I was unable to access my mailbox on two separate mornings in November. I waited until around 9:10-9:12 AM both times, and the store never opened while I was there. When I requested a refund, the owner responded by saying, "I called you," even though I never spoke with her. Regardless of whether she called, the issue was that I physically showed up during posted business hours and could not access the mailbox I was paying for. The time I lost waiting outside cannot be recovered, and her response showed no understanding of that point. This experience is completely different from the reliable service I received for years under the previous owners. After 8-9 years as a customer, I ultimately decided to cancel my account because the service under the new ownership no longer meets basic expectations. Everything in this review is based on my actual experience, with photos and message timestamps to support it. I also want to note that the current 4.6 rating on Yelp was built over many years by the previous owners, George and Kay, who were consistently reliable and professional. My recent experience reflects the new ownership, not the service that earned those earlier reviews.

I got my fingerprinting for work done here on a Saturday which is awesome because lots of…read morefingerprinting places don't have any Saturday hours. The lady who did my fingerprints was very sweet and helpful. There was a guy there who I guess was like a security guard kind of a guy just not really in a security guard uniform who was basically just there to make sure I don't cause harm or whatever but he was I guess not overtly aggressive or anything, I just thought maybe he didn't read the clues very well and could've been a bit more friendly towards me. The cost of the fingerprinting isn't relevant to Orange Hill Mailbox but it wasn't bad, at $39 per set. It was an interesting drive to a new area for me!

The guys working were very sweet and helpful. One of them was as named Johnny and he actually was…read moreeven more helpful because he told me a great tip about my returns because I was bringing them in bags and paying for them on Amazon and he told me that I didn't have to and that was a great help because I'm always worried when I make returns! He had such a great attitude! as I was being helped by him, I had soooo many returns. I had my husband there, and I told him to tape the packages as Johnny was scanning them in and Johnny, told me he could do that and it's okay. He wanted to do everything! The best customer service BY FAR! I have never been treated with such amazing service at any ups store! He deserves a raise because not only was he cordial with me and nice, but even a FedEx worker that came inside to make a delivery, he greeted warmly and respected him and made small talk. He knew him by name and was pleasant with everyone! Thanks Johnny :)

Ian helped me. He was kind knowledgeable and patient with me…read more He is a great employee. He needs a raise

The staff is very friendly and helpful. The notary is very knowledgeable and helpful too.read more

When I had a large order of items to drop off, Vanessa assisted me with it. Vanessa and Deborah…read moredeliver exceptional customer service, multitasking efficiently and demonstrating their knowledge. I was thoroughly impressed by Vanessa's patience and the smile that graced their faces throughout the entire process. As the store became busier, I observed Vanessa and Deborah working together seamlessly, completing their tasks quickly and efficiently. Their teamwork was truly impressive. The store itself was impeccably organized and clutter-free. The exceptional customer service provided to each customer speaks volumes about the dedication and commitment of the staff. This location stands out as the friendliest one I've ever visited. I genuinely appreciate the prompt and efficient service you both provided for my order. Thank you for making my shopping experience so pleasant.

Came here to get a LiveScan fingerprint reading for a job and Mena's Mail Place did the trick!…read more They were not busy at all so I was able to get my fingerprinting done in less than 10 minutes for $20... However-- this is not what makes this place awesome. What makes it worth writing about is their selection of merchandise. If you are into statues of Jesus, Egyptian themed artifacts (serious), rhinestone encrusted dogs (still serious), or other various highly desirable gift giving opportunities--then this is the place for you. Never have I seen such a random display of items for sale. The greeting cards have probably been sitting on the shelf for at least a decade--they referenced things like the "El Nino" weather patterns and "The Macarena". The only thing missing was a card that talked about that "new" rapper, Vanilla Ice. Or maybe something about Crystal Pepsi. It was like going to the Smithsonian for pop-culture references of the 90s! As if this wasn't enough to make this place epic, they also had pamphlets giving out information on the bible in both English and Spanish. And wooden birds. And children's barrette's. So when you feel like making your white elephant gift exchange a real hit, come to Mena's Mail Place and pick out something absolutely unforgettable that people will be talking about for the rest of the year.

Very friendly owner. I went in to get fingerprinted and send off some important forms. He worked…read morewith me to figure out the best way to ship my package, did my fingerprinting, and talked with me the whole time. Prices are reasonable, and it's very professional. I would definitely recommend this place.

Was notified by Amazon that I could return product to Staples. Tried it recently & it took less…read morethan one minute to get through the line & on my way. Thanks Staples! Also, easy in & out for postage stamps.

I have never experienced such horrible service as I have at this store. I came in to do an Amazon…read morereturn and not knowing where to go. The gentleman at the counter gave me an attitude to say follow the signs like I'm supposed to know to look down on the floor. If you hate your job so much, quit! This is suppose to be a customer service job which you are suppose to help people. As I waited in line another lady walked out of the store because she was also treated badly. Goes to show there is seriously a lack of customer service at this store. When I finally got help from a guy named Mike I proceeded to tell him my gripe. All he could ask me is "do I want to get help today on my Amazon returns or not". I'm sorry if he didn't want to hear my complaint about his co worker. I guess if I didn't shut up he wouldn't help me either. No wonder people have left horrible reviews about this store.

I have been going to this place several years now. Katu and…read moreMelinda have been so helpful. Katu has helped difficult projects look easy and I give this place 5 stars. I am very grateful for all of the help they have given me over the years. Whatever they make they deserve a raise. Peter M Haugo Jn 3:16

Close by - easy to self check packages - takes Amazon returns with ease - offers packaging…read morematerials. Can handle any size project.