I regularly go to this store, mostly to drop off returns from my MANY attempts at retail therapy. I…read morehave to say, all the associates at the store are extremely helpful, mild mannered and polite. Their services are clearly stated and they are extremely helpful with their suggestions. I know a number of people have mentioned prices are higher than USPS, and well, that has to be, correct? Plus I am sure the store does not decide prices, corporate UPS does. In either case, the associates and the owner is always suggesting ways to save money (suggesting the best way to send something while also saving money!). I truly appreciate everyone at this store and their services!

This store is the one I always use. Anthony helped me with some copies I needed. Actually went out…read moreof his way to help me and a smile on his face. Definitely would recomend this store

The blond man is a jerk! You can't hear him and he's never happy or nice. Go somewhere else!read more

I had to mail out a package and both employees were friendly, polite and accommodating. I would…read morereturn to this location again.

Always helpful, even with super busy, great ups stop and awesome printing. My highest…read morerecommendation Whole staff, owners and Nichole are wonderful

I usually am just printing something or dropping off a pre-labeled package. They are always super…read morefriendly, helpful and their printing prices are a great deal!

I went to UPS today to drop off an Amazon package and there was a customer in front of me getting…read moresomething printed, and the person working behind the counter was so utterly rude. Two other customers behind me and there was a line, he did not even acknowledge any of us while we were waiting. He could not get the printer to work for the customer in front of me, so he ended up calling Kash who by the way is great and he was getting so frustrated and he was cussing in front of customers and he ended up telling the customer in front of me after 15 minutes that he can't do what she needed. He did not acknowledge anybody he is always rude every time I come in it is just not good customer service. Kash should be there all the time or we need more people like him to be working the counter.

I went into this UPS location today to return a large package. it was extremely bust but the…read moremanager Kash handled it so smoothly. he had everyone in and out very quick. he was very polite and professional. he made my experience seemless! UPS, you are lucky to have him! he definitely deserves some help though! thanks Kash for your wonderful customer service experience and getting everyone in and out so quickly despite how busy you were, made my day!

Wow I was a very nervous person first time sending something via UPS the girl there was so helpful…read moreshe helped with everything and including boxing everything for me. I was very happy with customer service and the girl was there all by herself she had other customers besides me. She executed everything with a huge smile and with politeness. I loved the fact that she put fragile on all the box and my package was delivered with care and no damages.

Terrible customer service. Terrible value. Not worth the time or effort. If you need to use UPS,…read morefind a different location.

excellent service every time i have been in this store and today was even more helpful Thank You…read more Camron C

Fantastic experience at the UPS Store! Fast, efficient service and Ella was super helpful and kind!read more

Highly recommend! Staff was friendly and knowledgeable. The experience was smooth and quick!read more

Need to return a Zappos package. I needed one piece of tape, they refused to tape it and wanted to…read morecharge me $6.50 for a roll of tape to do it myself. They get "too many packages to tape". What a joke! When to Plainfield store and they were GREAT!!

Amazing customer service!!! Had two small bubble wrap envelopes to return with prepaid labels…read more Envelopes had been opened before and I was afraid I would have to buy new ones. Employee taped them up for me and I was able to re-use them! Friendly and helpful staff ready to meet your shipping needs. Thank you!!!!

don't come to this store. they charge $2.16 for one page print out to print your amazon return…read morelabel. they are definitely taking advantage of customers. so they'll charge on the receipt as you can see, 2.00 per hour, but they don't tell you you can use the computer for the hour. dylan who charged me says it's just a placeholder thing and helps him keep the lights on in the store. huh??? so i'm paying 2.00 to use the computer for an hour but not given the opportunity to do so. so dylan says the receipt charge of 2.00 per hour is just a placeholder and it's incorrectly being documented - it's not actually me paying the computer use the computer for an hour. does any of this explanation make sense to you either? shadiest ups i've ever seen. they'll make up fake "placeholder" charges so they can charge you more money. they also had someone's personal resume left up on the monitor during the time i paid to use the computer.