Absolutely 5* Nice and clean organised store. Highly recommend to my friends and families. read more

So helpful and friendly. Mr. Ghazi Jamshed helped me out with a large print job that another local business wanted to charge me too much $$$ to do. He was reasonable and pleasant. Great experience! read more

Was happy to find a UPS store so near my house. Went in and the managers were very helpful. They spent a lot of time getting my item wrapped correctly. Thanks again, I'll definitely be back. read more

All I did was dtop off and get a receipt, not much else, it's a very clean and organized store with post office boxes too. Glad to have a UPS business right in Reseda! read more

I needed a notary and saw that UPS Stores had them. This location was close to work and I loved that I could schedule an appointment on line. The owner also sent me an email confirmation which I appreciated. I don't know what the going rate is but the charge was $15 which seemed reasonable. I would definitely come here again. read more

Ghazi was the worse! I walked in and from my perspective, there were 3 employees helping 1 person with a the line stretching to the corner. All 3 employees and Ghazi who said was the owner continued to help 1 person and two computers for one guest. (Very frustrating from my perspective). Ghazi helped me when my turn was up and began to yell at me and I had to explain to lower his voice. Ghazi"I yell because you don't understand". I explained I had already return my package one at the same branch a few day before and he continued to yell. I raised my voice to meet his and he calmed down which was not necessary. In addition ghazi asked if I had received a receipt I said yes he claimed he could not find it and requested for me to go home and grab it from where it was located, luckily it was in my car. After several minute of seeking for the receipt and walked back in he claimed he found the receipt and no longer needed it. He then wanted to keep my original receipt and began to yell again I explained to make a copy for my record and he did not want to give me receipt but I kept it. POOR POOR SERVICE find another ups store due to lack of customer service. read more

Such a lovely and team oriented couple. Everything was so easy and quick and I felt very comfortable and welcome which honestly made the time fly. Highly recommend coming here! read more

The worst customer service. Last time I was directed to the store they said they didn't have my package. I asked them the check and they found it. This time I was directed there and they didn't even want to check. Didn't want to even attempt the effort to show they care. read more

Ghazi Jamshed is absolutely amazing! Not only is he fast and efficient, but his customer service is second to none. He is everything a UPS store should be. read more

Do not take your amazon returns here. They will not pack and ship your return for free even if you have a QR code from Amazon that says they will read more

The owner was really nice and professional. He was very helpful too! The place is very clean and organized. would highly recommend this place! read more

This store goes over the top to help and make sure you are getting the best service (even helping to unload boxes from your car)! Ghazi was so kind in making sure I was choosing the best shipping solution and understood all the costs. A great one stop shop that really cares about its customers and makes business easy! Really brightened my day! read more

ghazi is always extremely nice & helpful. for all your ups needs ghazi will take care of you. read more

This ups store is great and convenient. And the owner even let me use the computer and print out my mailing label for usps for free. Nice guy! (Usually they're supposed to charge you for that) read more

Went to this store today and Ghazi was so helpful notarizing our documents. The store was very clean and well maintained. The price was also very reasonable. read more

I always dread going to any UPS stores. The workers seem apathetic and it always seems crowded. I might be picking the wrong time or place. Finally I found a good one. This is a great UPS store location. It seems like a family run place and they are super friendly and efficient. The few times I've been there they had few people ahead of me but they were able to process everyone's needs pretty fast. Hopefully they don't lose their touch as they get more popular. read more

Few months ago I moved to this area and was looking for a safe place to receive my mail, called other people that offer the same service until I reached this place, met with Ghazi and he was very professional and took his time to explain his services and benefits of using this location, ever since I signed the contract I've very pleased with everything and just to add him and his wife are the nicest folks I've met in a long time. I highly recommend this particular location. Thank you Mr. & Mrs. Jamshed for being so kind. God bless. read more

So I'm guessing they don't hire the brightest people to work at the UPS store. LOL. I came in with a heavy box. So I asked staff if they could hold the door open for me so I could carry the box into the store. The girl at the counter (syra or sira) told me to push the door open, and the door would open. I guess she assumed I didn't know how to open or close a door. I kindly explained to her that wasn't the issue and that I was about to bring a heavy box into the store and just needed someone to hold the door open for me so I could bring it in. She again stated to me to push the door open and the door would open (which is not the case. I would have to pull to enter the store with the box which I couldn't do). A kind customer who looked confused himself at the UPS person and her lack of underatanding, randomly helped open the door for me, then proceeded to carry the box into the store for me. All this happening while three UPS store employees stood around doing nothing. You would expect help from customer service, not people paying for customer service. Haha. My recommendation would be to at least hire people with at least some common sense or customer service skills. read more

Owner went out of his way to help me with an annoying problem while trying to send a package. Very kind. I really appreciate it! Thank you!! read more

Ghazi was very helpful to me. I don't send too many boxes and he helped me and guided me to make me feel comfortable and happy. I felt like he was going to take care of my package for me. I also got there right before closing and he didn't make me feel rushed! Glad this was on my way home! read more

Today we went to this place to send a pkg and we weren't even greeted by the owner. The woman who attended us not requested what we needed just grabbed the boxes as she started scanning them and the only question she did was what is your last name. Both the man and this woman looked like in a bad mood and the calls they were taking while we was there they requested to call back in two or three hours??? Worst service ever! I definitely do not recommend this store at all. There is a way a lot of them. read more

Came here to deliver my rented college book. The place is very warm and welcoming. The owner Ghazi is super friendly and is willing to cater to the customers needs. The prices here a supper affordable compare to other deliver places. The place is also good w Quality printing if you want to have business or projects stuff to look professional. Although this place is a lil further than other delivery places for me, I would come here again just because of AAA+ service. read more

new ups location just opened this week!! was at pt nearby & needed a ups store .. found this one!! very very nice people. this is a brand new large & clean store!! thanks for your help today!! read more

A well-kept secret! This store is tucked away in a strip mall and there is not a lot of traffic. Very good parking availability. The store owner helped me with a complex issue in a very short amount of time. He was super friendly and very knowledgeable. This is excellent for me because this store is right around the corner from me. I highly recommend store! read more

Very professional and helpful staff. Ghazi took the time to help me confirm a shipping address on the public computer they have there. Great store! read more

*DO NOT GO TO THIS LOCATION* Had the worst experience at this location. The manager Ghazi pretty much right off the bat raised his voice when talking to my mother after she asked why we weren't able to pick up our package. Then he proceeded to raise his voice with me. The fact that a manager is treating customers with such disrespect is unacceptable. He is representing UPS and obviously doesn't care much about it. I will no longer use UPS due to this terrible experience. Hopefully someone can either retrain the manager and show him how to speak to people correctly or just find a new one which would be better off for the company because having him represent you makes you're company look BAD. In a response to your response: "Claimed"? We clearly have the same last name and it will be no problem since my brother will be in town tomorrow and we will gladly walk in the store AGAIN to pick up the package? FYI on the back of the UPS slip that was left on our door and that we brought in today it states all you need is a valid state issued ID to pick up. As for your behavior and how you handle your customers I am sure that in fact does not follow UPS policy and I will gladly be reporting that to corporate. read more

Came in for a shipment and didn't realize this location had just opened a week ago. Ghazi was extremely helpful and nice. Although I had only came in to ship a package, I left with plenty of knowledge for my dads new business. Looking forward to working with this UPS Store in the near future. Thank you! read more

I really like this location! Its super close to where I live and the store is very clean. Parking lot is a bit small but its not that busy. The guy working there is really nice and has a great service! read more

Mr Mr ghazi the store manager was very professional and helpful the place is clean nice and fast response, very recommend!

Amazing service, quick and reliable! Ghazi was extremely helpful and I will be completing all my services here!

After my first visit to this UPS store, I was very impressed. The staff is very friendly and willing to go above and beyond to provide the best quality of customer service. I was greeted with a smile and the best part was that parking was not an issue. Will come again! read more

This is a great little UPS Store right near my house that I frequent all the time for Amazon returns and shipping out things for work. The manager Ghazi and his employees are always super helpful and make sure to process shipments quickly so I can get on with the rest of my day. read more

Great place to get documents notarized and shipping packages is fast and simple. Very nice and knowledgeable staff.

This UPS store is by far the most amazing store I've ever visited! The employees are very friendly very professional, I was greeted as soon as I walked in. I was clueless and they were very patient with me even though they were busy at the time. I would definitely recommend coming to THIS STORE read more

EXCELLENT SERVICE! Such a comfortable atmosphere and attentive staff. I would recommend everyone come here if they want a sense of urgency and excellent service. read more

Full service operation here. Very patient and helpful with packaging my large item. Convenient location with excellent parking.

Came into this office for the notary and had amazing service. Everybody inside the office was very helpful especially Ghazi.

I first want to say how excited I am to have a UPS store open down the street from my home. My husband and I order online a lot and occasionally have to do some returns. My first impression of this place is that it's very neat & professional. I love the owner of this UPS store . Ghazi is a friendly person who genuinely wants to help people. He makes every experience enjoyable. We exchanged great conversations every time I visit. He is very knowledgable at what he does. I recommend you stop by and see for yourself ! read more

great customer! i came here to send out some books and i had to print out shipping labels and of course i forgot my wallet i told the manager i can leave my stuff here and come back with $2 but he insisted and said it was fine !! best ups store in the valley really nice people who cares about there job and the customer! read more

This is a service I expected to receive, if you are in reseda area the helpful, kind, patient and professional UPS store you can find it's on this address. All of the employees are kind and try their best to help you. Mr. Ghazi Jamshed was joking and make you laugh even on 4 pm, so you feel better. Perfect experience for the first time visit this location. Thank you read more