So glad this UPS store is nearby. Went to a closer print/copy store but they were closed due to COVID-19. So I found out this UPS store was not far from me and called to make sure they were open. YEAH! When I got there (they all wore masks and social distancing) they were busy (mostly because the UPS delivery drivers were picking up) but I didn't have to hardly wait for assistance. I just needed to get some copies. The lady (sorry I wish I got here name) was very helpful! Got my copies, paid for them and on my way out in 10 mins. Kudos to UPS. Keep up the great job and service! read more

I had this mailbox for more than 9 months now here is the kicker i came in to pick up my mail on may 3th 2022 and let me tell you I"m always on time never late on my payment this dummy had the fucking audacity to say I did not pay because his records show on file I did not pay which I did I always keep my receipts I literally had to stop what ever i was doing drive home then drive back to show I did pay this p.o. box not the first time he did this to me so watch out for this guy and his staff they have no clue who pays and who doesn't word of advice keep your receipt I am leaving after this month for this reason. it's not my job to show a company how to do business but you should have a way to track payments I've been in business for some time now and I use quotebooks to keep track of my bills and payments so if you are a business you can't afford it just copy your receipts in file and staple it to the in a file with a receipt for your clients and do your fucking job maybe this would not happen or fucking hire someone who can do it for you. read more

Needed to send a package. I hardly send stuff back online so this was a new process for me. The manager Ghazi very nicely helped me with the process. Was very helpful and provided great service. It's conveniently close to my home and it closes later than all other UPS stores which works for me since I get out of work late so this is the only UPS store I will go to from now on. Thank You Ghazi read more

I would choose another location if possible. The staff was rude to us after we made an online appointment for notarization, which we received confirmation of twice during the week. The person handling these matters was out of the office. The staff member returned and told another member we were there for our appointment. The person came out and immediately started saying she had been calling for the last three days and that since we handled the appointment booking online, which they don't use, that was our mistake for securing it online. A. Why have online appointments if your location doesn't use it? B. She said she called several times, and when I asked if a message was left, she said yes, which is untrue as I use my phone as a business line and no one called, no missed calls, and no voicemails. C. Why can't they apologize and offer times a notary will be available? D. If they don't take online appointments, why keep calling to cancel if that method of setting up an appointment doesn't exist? How did you know to call and cancel in the first place? We left and found a great location on Ventura Boulevard that had to be one of the friendliest postal centers I have ever encountered. I have no problems with issues coming up and appointments being moved, changed, or canceled, but do not like being treated like I was an idiot for using an online appointment maker provided by the company. Other small businesses, including other UPS stores, deserver your money and business, go to them instead. read more

Absolutely the worst example of customer service that I have ever seen. The owner is rude and condescending and his wife who is the other owner is absolutely unhelpful and unknowledgeable. I will never go back there again. The owner attempted to charge me $6.21 for 17 black-and-white page print outs. This price gouging will not stand. I'll be forwarding this complaint in an email to the UPS corporate office. read more

Never ever ever go here. I've been to a few UPS stores and don't claim to know how to run one successfully. But whatever they are doing at this location is not right. There was no social distancing enforced, first of all, and the woman who helped me didn't know how to tape anything up. I was quoted $90 for a domestic "basic" ground delivery with no required arrival date. Just go to any other location honestly. I also know that the owner of this location likes to respond defensively to bad reviews. He was there today and he was rude to another guest in front of me. I wish i had heeded the other warnings. There are 7,000 other locations so just save yourself a trip and don't go here. read more

Staff are friendly, helpful and conscientious. Prices are fair for the services provided. read more

Officially the best ups store I been too. Always friendly customer service by staff Especially Ghazi, am always clean and professional. This has to be one of the better stores always find ways to help you out And make it the easiest/ cheapest way to do business. They also have mailboxes read more

I love that this place is just few blocks from my home. What's even better is the service you get from this newly opened store. The Manager, Ghazi, provided excellent service. He helped me figure the most efficient way to send my package. I'll be going here to send and receive all my packages from hereon. read more

I love the UPS store every time I come here they take care of me great prices. The customer service is great everyone is friendly

I went here for an Amazon return. Had never been before. It is really spacious, clean, has everything you would need for shipping, etc..., and the lady that helped me was wearing a mask and really helpful. Whole thing took only a few minutes. Great little store for shipping and those pesky Amazon returns! :) read more

I use this store often. Love that the owner is involved with the store. His name is Ghazi. Super understanding and works quick. The store is kept clean, everyone is nice, and they just get the job done. Love this store! Thank you for all of your help! read more

Ghazi is really cooperative person at this UPS store. He did the notary for our document very quickly seeing our urgency. This location has other branch winnetka which remains open on Sunday as well. Highly recommend this location for all the service read more

The staff are very friendly and they follow covid rules and regulations. If you want an easy and hassle free service come here.

Sadeen and Ghazi pay attention to customers needs! Conveniently located and always friendly, they will have a printer that will help me create some customer items I need for work and the family at cheaper prices than the Fedex Kinkos, etc. I also got a mailbox because there is a great promotion going on like 3 months for a year. No brainer. read more

The UPS Store - Ghazi is the man! - Mailbox Centers Near Me - Reseda, California

They mark up the printing costs from .15 to .25 cents per page and charge you for computer use even though it was the printer malfunctioning and couldn't read my usb. Don't go here. Any other ups store will charge .15 cents per page for black and white. read more

Went in to ship a package and Ghazi made it soooo easy, he was super friendly and nice and made me feel very welcome. I usually send my packages through USPS but will 100% be coming here from now on! read more

Finally a UPS Store in the area ! Great service ... met the owner who greeted us with ahuge smiles. We'll definitely be using this location from now on. read more

FINALLY a UPS by my house ! Ghazi was friendly and helpful. Came by to drop Off a rental textbook only has been a week since hes opened read more

The best place to ship! They're helpful and kind. They even tapped my package for me! Julie

I needed an Notary Public- very knowledgeable, excellent service. Easy access to store and plenty of parking available. Definitively recommend this store. I had called multiple services: mobile, other locations but had limited operating hours. This store has someone available all day. Thank you so much, Ghazi! Cynthia read more

Tried to return DIRECTV equip and he said he couldn't take it because it was dirty. It was not dirty but dusty because it just sat next to TV. DirectTV directions say to drop off equip in bag or box, NO WHERE DOES IT SAY THEY CAN'T BE DUSTY!!! Walked out to car and wiped em down in 15secs problem solved. Do not go expecting good customer service or common sense. Had a friend return his equip in same condition if not worse at another location and it wasn't even an issue. Lazy and not very bright here.... read more

Came here to pack and ship two large frames staff was very nice and helpful frames arrived in perfect condition. Definitely recommend!

Had to return several equipment from Spectrum to be sent back. Went after work so i was cutting it close to their closing time. Ghazi the manager was being very helpful helping multiple customers at the same time with a positive attitude. I had to wait a short while since it is a busy location but didn't mind the wait. I was the last customer and Ghazi was still very patient with me and I really did Appreciate it since returning equipment takes a long time. Overall happy with the service I received and will be a returning and loyal customer. read more

I always have a good experience whenever I come to this store. The owner Ghazi and Farhana is always smiling and very accommodating. Good service!! -Samantha- read more

Absolutely 5* Nice and clean organised store. Highly recommend to my friends and families. read more

So helpful and friendly. Mr. Ghazi Jamshed helped me out with a large print job that another local business wanted to charge me too much $$$ to do. He was reasonable and pleasant. Great experience! read more

All I did was dtop off and get a receipt, not much else, it's a very clean and organized store with post office boxes too. Glad to have a UPS business right in Reseda! read more

Was happy to find a UPS store so near my house. Went in and the managers were very helpful. They spent a lot of time getting my item wrapped correctly. Thanks again, I'll definitely be back. read more

I needed a notary and saw that UPS Stores had them. This location was close to work and I loved that I could schedule an appointment on line. The owner also sent me an email confirmation which I appreciated. I don't know what the going rate is but the charge was $15 which seemed reasonable. I would definitely come here again. read more

Ghazi was the worse! I walked in and from my perspective, there were 3 employees helping 1 person with a the line stretching to the corner. All 3 employees and Ghazi who said was the owner continued to help 1 person and two computers for one guest. (Very frustrating from my perspective). Ghazi helped me when my turn was up and began to yell at me and I had to explain to lower his voice. Ghazi"I yell because you don't understand". I explained I had already return my package one at the same branch a few day before and he continued to yell. I raised my voice to meet his and he calmed down which was not necessary. In addition ghazi asked if I had received a receipt I said yes he claimed he could not find it and requested for me to go home and grab it from where it was located, luckily it was in my car. After several minute of seeking for the receipt and walked back in he claimed he found the receipt and no longer needed it. He then wanted to keep my original receipt and began to yell again I explained to make a copy for my record and he did not want to give me receipt but I kept it. POOR POOR SERVICE find another ups store due to lack of customer service. read more

Such a lovely and team oriented couple. Everything was so easy and quick and I felt very comfortable and welcome which honestly made the time fly. Highly recommend coming here! read more

The worst customer service. Last time I was directed to the store they said they didn't have my package. I asked them the check and they found it. This time I was directed there and they didn't even want to check. Didn't want to even attempt the effort to show they care. read more

Ghazi Jamshed is absolutely amazing! Not only is he fast and efficient, but his customer service is second to none. He is everything a UPS store should be. read more

Do not take your amazon returns here. They will not pack and ship your return for free even if you have a QR code from Amazon that says they will read more

The owner was really nice and professional. He was very helpful too! The place is very clean and organized. would highly recommend this place! read more

This store goes over the top to help and make sure you are getting the best service (even helping to unload boxes from your car)! Ghazi was so kind in making sure I was choosing the best shipping solution and understood all the costs. A great one stop shop that really cares about its customers and makes business easy! Really brightened my day! read more

I always dread going to any UPS stores. The workers seem apathetic and it always seems crowded. I might be picking the wrong time or place. Finally I found a good one. This is a great UPS store location. It seems like a family run place and they are super friendly and efficient. The few times I've been there they had few people ahead of me but they were able to process everyone's needs pretty fast. Hopefully they don't lose their touch as they get more popular. read more

This ups store is great and convenient. And the owner even let me use the computer and print out my mailing label for usps for free. Nice guy! (Usually they're supposed to charge you for that) read more

ghazi is always extremely nice & helpful. for all your ups needs ghazi will take care of you. read more