Sent a 2-page print order (like.....literally 54 cents worth of printing) at 2:15pm through the…read morewebsite. The projected pickup time was 7pm, but I know it never actually takes that long for them to print the orders....especially when it's only 2 pages. I still hadn't gotten a confirmation email by 6pm, so I decided to just get in my car to go pick it up. Once I got there, I was informed that the website system had been either losing or grossly delaying the print order submissions all day, and my 54-cent order hadn't been received. Luckily, there were 2 very helpful employees that said, "Just email it to us and we'll print it." It took me some hassle to figure out how to do all that from my phone (I feel so Boomer trying to do ANYTHING on my phone), but luckily, I figured out how to send them what I needed and as promised, they printed it out for me and sent me on my way. The delay from the website is a huge pain in the a**, but I'm thankful for caring employees who helped me and got my order printed. Thank you!!

Every time I go in here, someone is so nice to me. The people that work here just seem to be happy…read moreand like their job which I've gotta say makes for good customer service.. I'm usually just dropping off a package and there's always somebody just standing around asking if they can help. I'm all about customer service having been a manager of customer service for many years.

I have been a box holder the last 3-4 years. I am in often, have packages delivered there regularly…read moreand enjoy the excellent customer service with each visit. I would highly recommend to anyone. UPDATE: I just wanted to take a moment and update this review. Their service remains outstanding! Thanks for everything Kevin:) Olympus Pointe Landscape Inc. Update: still loving this place every time I come in. Really appreciate the level of customer service and knowledge. Thank you to everybody that works there!

Mail Boxes Plus is very disorganized and poorly run. I waited for quite some time while the only…read moreemployee (possibly the owner) was chatting with another customer about her dogs. When I finally asked for help faxing a legal document, the fax machine/copier wasn't working because the feeder was broken. I then decided to just mail my documents instead, but I needed certified mail, which requires a postage meter not stamps. Unfortunately, there wasn't enough postage loaded on the meter, so I was told I'd have to use stamps, which doesn't work for certified mail. Overall, a frustrating experience. The business seemed unprepared, unorganized, and unable to provide basic services. I won't be returning.

Bri took wonderful care of me. Extremely accommodating and great customer service! I'm sure I'll be…read morecoming back to this location

Bri was so helpful and so friendly! In addition, there was no wait. Definitely my favorite UPS…read morelocation :)

Great customer service! I had a Tiktok item to return and…read morethe barcode wasn't working, but the associate was so patient and helped me figure it out without making me feel rushed or unprepared when customers were waiting to be helped. Wish I got their name because I had to leave quickly for work, but I would prefer to return to this store anytime because of her!

0 stars for this place. They have literally lost 2 packages of mine and done nothing but gaslight…read moreand direct me to actual UPS. Spent months going through claim process and so much time wasted. I'm out over a thousand dollars in merchandise. At this point with it happening twice im convinced these guys are stealing packages. There was no ownership or help with processing claim even though they are authorized UPS site.

I come to this store whenever I need a large printing order and today Kempton helped us and was so…read moreincredibly kind and helpful. The customer Service we reviewed was phenomenal by both he and the lady working with him.

If you want atrocious, Service come here. If you want to have rude associates tell you you're dumb…read morefor coming in 30 minutes before they close come here. If you need a flyer printed go elsewhere.

I have been to this store on a few occasions and been disappointed with the service and the…read morecharges. This last week I went in to purchase one single stamp to mail a letter. The price for one single stamp is $.078. I was charged $1.25 which is a $.047 or 60% markup. When I said something about the price the two males behind the counter started laughing and speaking in a language that was not English and so I did not understand what was being said. That is offensive! No thank you. I have a printer it's cheaper to use pirate ship to purchase postage and ship packages. I'll drop them off to the UPS store though, they can manage that part, hopefully laughing the whole way. :)

This place hires kids that scam you for a dollar for tapping a package for Amazon returns…read more Why don't you just add a tip jar instead or put a sign from management saying unsealed packages need to be fully sealed and there is a $1 charge. Keep in mind I had taped the box down. The kid wanted to charge me $2 for tape!! I said Amazon said to drop off at ups store as is. He then said look at the fine print on drop off. The flaps aren't flapping I taped it 3 times. How is that not enough? He was even lucky I had a dollar also he didn't even enter in the system so tha confirm they are taking off the top! They didn't offer me a receipt too. Management please check your staff! The customer service is horrible! If you don't like your job do something else!

This is a awesome safe fast service that is provided to the residents around Sacramento and is very…read moreprofessional

On 3/5 I purchased 2 lightbulbs from you in Sant Monica, Ca…read more At 9:14pm it departed Chino, Ca On 3/6 at 6:52am It arrived at Fedex Sacramento, Ca which is fine since it's 45 min from my home. I'm thinking an eminent delivery that day. But wait !!! At 9:44pm it departs Sacramento and winds up the local FEDEX facility in Windsor, Ca At 4:50am which is 107miles north past Santa Rosa, Ca. It left Windsor, Ca at 4:43am and supposedly enroute here to me. Oh no It goes 118 miles south (By-passing Sacramento!) to Tracy, Ca. THEN! back up to Roseville, Ca for it's final stop to be loaded on s delivery rtuck Still has not arrived. I've been trying to get a human on the phone since yesterday with no luck.

Jas is so incredibly helpful and kind. I've only had positive experiences at this post office. I…read moreappreciate being greeted with a smile and with such warm customer service.

Thanks to my experience yesterday, I'm now doing all my shipping from home Using pirate ship. It's…read moremore effort, but it's far better than dealing with the post office staff. I have to measure and weigh my packages and print my own labels, but it's worth it just to avoid this horrible place.