Great customer service. Went in and they boxed everything for me. Super happy with what they…read moreprovided!

Julie is the awesome owner and this is a full service shipping and mailing center. It's…read moreconveniently located in San Clemente with easy parking. She has a lot of cute greeting cards!! She's also a notary and you can reach her anytime

Needed a certain size box to ship a gift and they have a great selection. I had my minimum…read moredimensions and the very helpful chap behind the counter pulled out their list of boxes and we went through them to find the closest match. The widths were good, but the height was much more than I needed. Since this was the closest, the guy suggested I trim it down at home. It worked perfectly and I was able to pack and ship my gift. Thanks for your help box seller guy! Very nice and very helpful! I will go here again for boxes and shipping. Go. Box Well. HAVE FUN!

The customer service is superb and the rental cars are excellent and ready to roll upon arrival…read more The pick up and return processes are quick and easy. Thanks again for making my trip to the desert possible

I had the best experience with Lar because of his friendliness and professionalism. I give him a 10…read moreout of 10 stars and this location should feel very privileged to have him!

Absolutely fantastic customer service. As soon as I walked in the door and was ready to get in…read moreline, Chris left what he was doing and came out from behind the counter to greet me and ask if I needed any assistance. I showed him my pre-labeled package and he was more than happy to take it from me & print a receipt for me. The entire transaction took no more than a minute. EVERY business should have such friendly, helpful, knowledgeable, polite, prompt and attentive customer service. Thanks Again, Chris.

Convenient location with excellent & friendly service - every visit is productive, professional and…read morepersonable. This UPS store is always my first and favorite place for shipping, supplies and satisfaction ~ I recommend it highly!

Sooooo, this is the worst US store I've ever encountered. The employees are consistently rude and…read morego out of their way to not help you with ANYTHING. It is obvious that they absolutely hate their job. One time I brought in a slip saying I had a package waiting, and the male employee looked for 10 seconds and then came back and said "I can't find it." I asked him to look again and he said well it's not there I can't find it. I told him to look again and he did begrudgingly, and guess what....he found it. No sorry, no nothing. Just a high sigh of annoyance. I recommend any other option to this store. The owner needs to fire every single male employee there as they are consistently rude and not helpful.

Always friendly, courteous staff, and very knowledgeable! New management has everyone notarized and…read morelooking very professional! Well done!

Had to wait 20 minutes in line because two people had to do notaries when there was only one person…read moreon staff. Should only be doing notaries if there is more than 1 person on staff. It's not fair for the people that are only going to take 30 seconds to return something.

This FedEx Office location in San Juan Capistrano has been my absolute 'Go To' spot for over 15…read moreyears, as I worked for Apple, Pearson K12 Learning, Savvas Education, Professional Training Associates, Elton's Bookshelf Inc and K20 Associates Inc. Not only is their customer service exponentially better than any competitor within 20 miles, but their professional knowledge and ability to meet tight timelines on critical projects unlike any place I've ever worked with in South Orange County. I've used them for shipping, printing, collateral, and workshop materials and have NEVER been disappointed. They consistently recommend cost saving alternatives as well. Thank goodness for the talents and capabilities of this exceptional company and its highly talented team.

I read some reviews about this location and the staff being rude...I'm sad to say, but they were…read moreright! I came in to send a return package. I had everything I needed, but just needed some tape to seal the box up. I asked a staff member for some help and she looked at me, said absolutely nothing and then ripped a piece of tape and nearly taped my hand to the box. I almost had to laugh because of how rude she was. She couldn't say hello or any pleasantries at all. It was honestly a little odd. I truly believe that customer service goes a long way and it would have been great to be greeted at the very least.

Short Story: YES! GO HERE!!! OWNER IS AN EVERYDAY HERO. Long Story: While traveling through the…read morearea last weekend I had true emergency need for a notary and overnight mail. I went to not one but TWO nearby competitors who could NOT help me... and then, Mission Wrap & Mail to the rescue! Friendly, Helpful, Professional, Fair Price, Open Saturday... and above all... there when I needed them. I am thrilled to report my emergency need was met and problem was solved AS A DIRECT RESULT of having found Mission Wrap & Mail... had I not found this place and this solution, my deadline would have missed and I and my family might have suffered a significant hurt as a result.

Excellent service and super great pricing. I definitely recommend. They have great deals on P.O…read more Boxes also

I've never really reviewed a UPS store before but I felt inclined to leave this review. I'm usually…read moreyour review restaurants and nail salon girl. However, it was important for me to take some time and write a review for the very sweet guy who helped me out today. I am usually not very good at business stuff and needed some help getting a package there with all this printing involved. He was patient, did not over charge me (I know I looked it up online) and was super efficient in getting me to my day quick. Thank you I really appreciated the help today.

One employee helping someone n the computer completely ignoring me. I just have an Amazon return…read more Helpful hint: Look up and acknowledge people n line. Maybe tell them about how long you will be helping the other client. I left after five minutes of being ignored. Sure would have been nice if this place had a self service Amazon return area like other UPS stores. Heading to Dana Point store.