[[HIGHLIGHT]]I scheduled an appointment on their website to get some documents notarized; very convenient.[[ENDHIGHLIGHT]] The place was clean, and the staff was friendly and know what they are doing. The notary fee was competitive. I was there at 9am when they opened. read more

Lost my damn package. [[HIGHLIGHT]]According to the customer helpline, my package, (that was supposed to be delivered to me on June 19th) stopped being scanned into their system after June 22nd. They have no idea where it is![[ENDHIGHLIGHT]] I even paid $11.99 to have the date shifted to 23rd so I can wait ALL DAY on my day off to sign for it. [[HIGHLIGHT]]Waited for 12 hours in my living room for the delivery. Nothing. Spent 12 hours on my day off waiting for this delivery.[[ENDHIGHLIGHT]] UPS, you've wasted my time, my money, and now I have to contact Apple to have them file a claim. read more

I just dropped by 10 minutes ago and had a really bad experience with the Asian male. [[HIGHLIGHT]]Firstly, he was very rude when I first came up.[[ENDHIGHLIGHT]] I had a heavy item that I was returning with Amazon. The item was still in the box, but the tape was cut open with a box cutter. Other than that, the box and item are still intact. I eventually go up and I get the item scanned. He asks, "Is this the box?" I go yeah. He immediately starts going off in an accusatory stance, "I'm not gonna take this! I will not accept it like this!" I'm like uhhh what's going on. He just continues, "I'm not going to take this. You need to tape this or else I won't take it! If you want us to tape it, it'll be $5." I start getting snappy and go, "Okay. That's fine." He goes, "It's going to be $5." I then go, "Yeah, I don't care." I still had a few other items in the car too. [[HIGHLIGHT]]The whole interaction was uncomfortable and irritating, because this guy did not have to speak to me in that tone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It was a simple mistake where you could've just said, oh I'm sorry, according to Amazon, for this specific item, the box needs to be fully taped before we can accept it. If you would like us to tape it, it'd be $5.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Being kind wouldn't kill you. Honestly, you need to learn some manners. Corporate should give you training on customer service, because clearly you don't have any skills in that department.[[ENDHIGHLIGHT]] I live 3 minutes away and this was my usual go to UPS store too, but I won't be coming back. read more

This store is absolutely terrible and not followed UPS.com pick up policy, when I tied to pick up package for my Mom, [[HIGHLIGHT]]the Asian guy wearing glasses in charge was very rude refuse me to pick up the package because my last name not same as my Mom's last name, even if I my ID address exactly same as the shipping label address.[[ENDHIGHLIGHT]] What the heck? After I checked UPS.com found that's was totally wrong he didn't offer me Option 3 pick up rules: even the name not same but full drive license address same as on the label plus showed the tracking number, I still can pick up packages for family members! I should file a complaint to the HQ. [[HIGHLIGHT]]Also if they followed by UPS.com rules why not print out the pick up rules at front desk or Notice in front of customer when pick up? The customers have rights to know UPS.com pick up rules transparency rather than behind the scene.[[ENDHIGHLIGHT]] read more

The UPS Store - UPS.com pick up ID/ Document rules - Shipping Centers Near Me - San Gabriel, California

[[HIGHLIGHT]]Great and efficient customer service with efficient solutions.[[ENDHIGHLIGHT]] I recommend this place. read more

The UPS Store - Shipping Centers Near Me - San Gabriel, California

Came on a weekend morning to drop off some returns. [[HIGHLIGHT]]There was a line but it went very swiftly.[[ENDHIGHLIGHT]] They processed my returns in less than a minute. [[HIGHLIGHT]]Friendly and efficient staff.[[ENDHIGHLIGHT]] read more

The UPS Store 7300 was listed on the China Arts Auction website as a source for shipping. [[HIGHLIGHT]]I contacted the store twice to inquire about shipping an auction item to me. They did not respond to either email nor did they respond to the VM I left[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I reached out to China Arts Auction House to share my experience and they indicated mine was not the first complaint reaching them about UPS Store 7300.[[ENDHIGHLIGHT]] Avoid!!! read more

I've been using this location regularly for my business, but this morning (7/22) was the last straw. [[HIGHLIGHT]]The young Asian girl working this morning with round lens glasses had an unbelievably bad attitude. She barely acknowledged me, spoke in a monotone, and dropped my item(s) on the scale like it was a burden just to help me.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It honestly felt intentional and unnecessarily rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I understand people have bad days, but there's no excuse for treating customers with that kind of disrespect--especially regulars.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've always tried to be polite and patient, but today's experience made it clear this location doesn't value that.[[ENDHIGHLIGHT]] Going forward, I'll be using the Rosemead location instead. The staff there have always been professional and courteous--night and day difference. read more

The UPS Store - Shipping Centers Near Me - San Gabriel, California

[[HIGHLIGHT]]Always late in opening their doors.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Already a long line outside the door.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]10 times I have came early and it's again closed.[[ENDHIGHLIGHT]] read more

The UPS Store - People in line waiting for UPS to open. It must be privately owned. - Shipping Centers Near Me - San Gabriel, California

I usually do drop off for my Amazon package here. The office is new and bright. [[HIGHLIGHT]]Their staff are all friendly and professional.[[ENDHIGHLIGHT]] Today I went there to do a notary for my document. The step is easy and the price is good read more

Quick and easy service at this big ups store! [[HIGHLIGHT]]The 2 times I've been, it was very mellow with little to no customers.[[ENDHIGHLIGHT]] read more

I highly recommend this notary. I have trusted their services for over 4 years, and they have always been professional, reliable, and helpful. They make the process easy and always provide excellent service read more

Good quality, good service, [[HIGHLIGHT]]all the staff is nice and friendly[[ENDHIGHLIGHT]] more convenient and close by my house

I was elated to find this UPS store near my home. [[HIGHLIGHT]]I found the owner and his employees to be helpful, friendly, knowledgeable and very efficient.[[ENDHIGHLIGHT]] This atmosphere added greatly to the value of the products and services I needed! Thank you! read more

[[HIGHLIGHT]]So I came in once to get a notary and submitted it but it came out that I needed the dates to be the same day and I didn't have that.[[ENDHIGHLIGHT]] So I came back a few days later to get it notarized and they didn't charge me for the second one. Great place! Thank you! read more

[[HIGHLIGHT]]Amazing service! They handled my package with care and very friendly staff.[[ENDHIGHLIGHT]] My package was very heavy and they handled with care. read more

[[HIGHLIGHT]]They were extremely helpful in making the return process smoother than I expected.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I'm a big customer service person, they were not only professional but friendly in the services they provided.[[ENDHIGHLIGHT]] And apart from the excellent customer service, I was in and out as they displayed efficiency in getting my returned processed. Definitely will be back to this location. read more

I always choose to come to this store. [[HIGHLIGHT]]Robert and the other employees are always quick to help and provide assistance for any returns, shipping, or anything else we need.[[ENDHIGHLIGHT]] read more

Excellent service. [[HIGHLIGHT]]Everyone here is very kind and efficient whether it's with printing or shipping or any other service[[ENDHIGHLIGHT]] read more

I dropped my a return Amazon package value $300 on 12/8/24. As of today (12/14/24), there is no movement at all according to UPS.com. It takes two business days max to reach to the facility in Las Vegas. [[HIGHLIGHT]]I filed a complaint with Amazon and have to wait for two weeks for them investigate for internal theft.[[ENDHIGHLIGHT]] If you have valuable items like phone or laptop or any electronic devices, go to the one in Rosemead, behind Target. [[HIGHLIGHT]]I called the store about this matter, some girl said "we can't help you out".[[ENDHIGHLIGHT]] read more

I am reupdating my past review so it goes to the top. [[HIGHLIGHT]]Exceptional customer service.[[ENDHIGHLIGHT]] They always make sure to get the printing and the tracking number correct and give you your receipts.[[HIGHLIGHT]]In addition to that , they always make sure to smile and greet you and make sure that you're well taken care of[[ENDHIGHLIGHT]]. You do have to pay for the printing of the label but for the distance it takes me to come here vs Whole Foods, I choose them all the time! read more

Thank you so much San Gabriel UPS Store! Robert and Lynette were super helpful at my most recent visit. You rock!

I only go to this store to turn in my Amazon returns or shipping out stuff. The service is great they are always pleasant to assist and guide. read more

I came into this ups to ask questions about shipping something and the Ffirst lady I spoke to was helpful and nice but she had to help someone else. The there was an old guy at the register that was extremely rude and short with me. Every question I was a "nope" with no explanation of anything. He even said "no" before I was finished explaining one of my questions. It was very aggravating read more

I only need this place for 1 thing. It's to ship out my garbage Amazon returns. Little do you know, Amazon Prime hooks in these millennials into buying loads of junk they don't need. Unfortunately, I am not one of them, but I still partake in online shopping. 90% of my stuff gets returned. This is where this UPS store comes in handy. Really, how many of these places open on Sundays? They also open until 5:00pm? I cannot believe it. The guy that works there is super cool too. I love the business hours. I will continue doing my Amazon returns here. read more

Great place, really helpful staff remembers you even if you haven't mailed something in several months. I've had several things mailed from here. read more

Once again, I have revisit this nice UPS store. Greeted with a smile from a very nice staff. Great customer service with speedy processing time. Very clean store. This is the best UPS Which I have ever been. They earn more than 5 stars! read more

The UPS Store - Front if store - Shipping Centers Near Me - San Gabriel, California

Very nice and friendly guys, thank you so much! I will definitely recommend in Alhambra.

They are nice, friendly, and helpful. This will definitely be a my ups store when I'm in town

Super quick & convenient. Has a self service drop off & return for Amazon. Friendly & helpful staffs readily available.

It's so convenient to have this store here. Dropping off Amazon returns, Spectrum cable boxes--you just can't beat the ease. Nice and friendly staff. They even do shredding by the pound. I had trouble finding this store because of the tree out front. It's right next to the boba place. read more

Don't send your things in this store. I posted my iPhone in this store last month. When Apple received it, tell me that the box was empty. It took me more than an hour to call apple customer service to explain the whole thing. Don't come to this store. read more

The UPS Store - burglary working in ups - Shipping Centers Near Me - San Gabriel, California

Very professional. Robert And Llanet are awesome. They are efficient, courteous and friendly. This is my second time visiting the store in 3 weeks and she still remember my name, makes me feel like part of the family. read more

I've been to many UPS Stores in and around SGV. 3 reason I love this store: 1- staff, are always friendly and efficient. Every time you walk in they greet you and you never feel like your interrupting their day. It sounds so easy. But other store you like MPK and Rosemead you feel like your the one greeting them. 2- Open when they say they will be open on time and never close early! Plus they open Sunday. A huge Plus! 3- provide advice.... On your shipping to save you time and money! read more

I have visit many UPS stores around SGV this is the nicest store with very friendly services, very patient and effective service provided. I always choose this location when send medicine to my father. Deserves five stars!!! read more

Just returned some BIG Amazon goods. I didn't catch the clerks name (glasses) but she was very help and assisted me well. I would come back for my large item returns with amazon. read more

I brought in my Amazon return, the reception told me, she could only return one item because the others are not perfectly packed. I asked if i could use the Amazon return bag, and put my item inside, she said the bag cost $1 each. On Amazon return page, it wrote down: UPS store will pack for you. I like UPS service, but not this store. I went to the one in Rosemead, they just scan the code and print the label right away. This was happened maybe a month ago, I always remind myself do not forget to write a review. The worst service I have never seen read more

Charged me $2 just to print out a prepaid label. FedEx only charges $0.25. Ridiculous

Robert the owner was so nice and helpfulw ith signing as a notary. Lanette keeps the place clean and provides the best customer service. This is a spacious and welcoming ups. Definitely recommend over the other nearby ups stores. read more

I just dropped stuff off for Amazon return and the service was really quick. The only bad thing is the parking. There's not many spots in the lot which is shared with other stores but there's street parking. The bottom of my car scrapped as I was getting out since it's a steep dip.. read more