Avoid this particular UPS based on the employees and their absolute disdain of customers. I typically go to UPS in Morro Bay and have used multiple other shipping services. Morro Bay is a standout in positive customer service. This Foothill location, and in particular one employee, really gives the whole business a bad name. I hope UPS wakes up and invites their employee Duncan to another job elsewhere not dealing with the public. In the few minutes I was inside, he bad mouthed UPS, Whole Foods, ragged on Amazon, and seemed to hate the fact that I was even there. He said "UPS doesn't even like doing returns for Amazon--they're not paid enough to deal with all the hassle." I suggested with a laugh that that seemed to be a problem for corporate UPS contract negotiators (not him and I at that moment), and he continued with the negative banter. Sir, keep your negative, disrespectful vibe away from me. Beware this UPS location. read more

The UPS Store - Outside - Printing Services Near Me - San Luis Obispo, California

AMAZING SERVICE! WOW! I LOVE the staff at UPS! They work hard to please the customer!! They wiggled my large mirror return quickly and efficiently. Every one of my returns had to be boxed and they did it in a quick minute!! They are worth their weight in gold!! read more

Amazing services - Marcus and the team went above and beyond to help me return my Spectrum equipment. Impeccably customer service!

A quick, dropoff here was handled promptly in a friendly, professional, helpful manner.

Agent very helpful and efficient. Also, he intervened in an escalating situation with customers about to come to fisticuffs.

Management needs to SCHEDULE ANOTHER PERSON ON SATURDAY AFTERNOONS. it's one of the busiest days and there's always just 1 person working who has to continuously, and profusely, apologize for wait times. not cool for the employees or the customers. Silas moved through the line as fast as humanly possible and was extremely polite, despite being glared at by the line of customers waiting. they even retook my passport photo bc it was blurry. employees are the only reason why this location gets 3 stars read more

Friendly staff and quick lines - everything is great! Got my passport pictures taken here, and got 10% off with Yelp check in! Wooooow! read more

The UPS Store - Counter - Printing Services Near Me - San Luis Obispo, California

I went to the UPS store on Foothill to mail a package of Lego models my grandson had assembled while here. The clerk said the box was not good enough (although I thought it was) and since he loved Legos so much, he would repack it for me to make sure it got there safely. It was an extra $17 to have him repack it. I thought repacking meant, opening the box, repacking the models (which were in bubble wrap and other packaging materials), and putting them in a better box. WRONG! When the box arrived, the "repacking" consisted of putting my box, unopened, inside another slightly larger box. I will never go there again. read more

Friendly workers, and quick. Stores nice and clean, lots of different selections for boxes and celebration cards.

This UPS location rocks. Needed a some art posters sent to the Bay Area. Good selection of mailing tubes - rolled them up, and Tristin took it from there. Working on his own late Sunday afternoon fast approaching closing time, he was able to multi-task, handling three clients simultaneously without a hitch. Needless to say great customer service. I was in and out in 10 minutes. Conveniently located right off Highway 1 on the North end of SLO. With fabulous parking. I definitely will be a regular customer. read more

The UPS Store - Front of UPS Store in SLO North side. - Printing Services Near Me - San Luis Obispo, California

Always get a drop off receipt when leaving packages. I dropped off a package for my online business at this store and the package disappeared. I did not get a receipt and I was out $450. Stickyfingers from a customer or employee. read more

Terrible fee structure, unhelpful and useless. They will try to gouge every penny from you. I understand that you want to charge me $13 for a medium size box, and that's a bit of a gouge, but I get it. What is egregious is then wanting to charge me an additional nine or $10 to tape the box shut. read more

Nice friendly people, competent service at the Foothill Blvd. location. I make a point of coming here rather than the other two stores in SLO. read more

I had an urgent situation where my girlfriend went on a trip and forgot her carry-on at the airport. Unfortunately her medication and other important items were in this case. Brian was so patient with me while I continued to text my friend to find out what things were absolutely necessary for me to send so it didn't break the bank. I can't thank him enough for being so patient with us. There should be more people like you in this world Brian. Thank you! read more

Don't use them for anything. Not reliable at all. The slo location has the worst people working. I was told they could get my package to its location on time and it was soooo late. Big business small results. I'll never use them again. The staff at ups slo is incompetent. read more

The service at this location is outstanding! I worked with this team often in my previous job and they are incredibly responsive and produce high quality work in a timely manner. I often utilized this location for mass print jobs and large printed materials. I highly recommend this location! read more

I've visited a few times to ship out packages or make copies and every time the workers have been super helpful and polite. Even though there's a line and complicated customers, I've only seen the workers be super patient and nice with everyone. The only caveat with this UPS store is that I still need to wait to get helped even though I just want a quick copy made. However, if you just need one copy, it's free of charge which is super sweet. read more

This is my favorite UPS store to go to in San Luis Obispo! It is in a convenient location so I can usually tack it onto other errands I'm doing, and I'm usually in and out of there pretty quick. Customer service is great, they are always helpful - making sure I get the cheapest shipping option, what type of packing options I can choose from, and always makes sure I leave with a tracking receipt. If you check-in on yelp, you can get 10% off your purchase! read more

So the guys were super nice working there, so def have to give it 2 stars for them, however, the owner must enjoy ripping off all the local college kids. Went to print out a piece of paper and it was 2$ wasn't even half a page. The ups store in Atascadero is .52 Would had been nice to know, as I would have waited. Won't be going back, that's for sure. Figured all UPS stores were the same, but they just be individually owned, and if the owner wants to rip people off, I guess that's ok. Lame read more

I went to get an oversize poster (in glass, framed)Ann was so helpful. Great customer service, kind, understanding listened to my needs. She managed to figure out a way to get it packed within my budget.I was shipping it to London for my son in the USAF.It is a highly collectable signed movie poster and means so much to my son .I was completely happy with my experience & will go back whenever I need to use them.5 stars staff thank you, read more

Terrible customer service. Was told my job would take long and was told to come back. When I came back they didn't print at all because it seemed like I was just leaving. I understand it's annoying to deal with grouchy customers but if your confused on whether or not a customer wants something done still JUST ASK!!!! read more

This is absolutely the friendliest UPS store I've ever been to. I use this location as a drop off for work as well as personal and the young man who is always there has such a great attitude. Staying positive and upbeat despite Covid and holiday stress cannot be easy. read more

I have used this location twice for printing and both times it did not go well. They either need to hire more people (as they seem to be always busy) or make sure the ones they do have pay attention to details. First print job I sent was printed on the wrong paper and was not ready when I arrived (even though I called in advance and they said it would be) and second print job I sent they shorted me two copies of the 3 documents I sent. I had to go back the next day to pick them up and they still were not ready. I gave it three stars because the quality of the printing was actually decent. I understand it's Covid but all it took was attention to detail. read more

Absolutely the best . I won't go anywhere else but here or their other location . General manager Brian R has gone above and beyond for us so many times as a notary and with general customer service . He's helped us print , navigate and mail numerous time sensitive court and professional work documents . They have helped us track packages other UPS store lost . We Would not have stayed sane without him and his crew . Deeply grateful ! read more

Ceicly rocks! She hustles and her customer service is great. It's hard to find good customer service these days especially great customer service. Thank you! read more

I've been a customer here for seven years for mailbox services. It's always been standard practice to give clients a month notice before renewal. I always pay two weeks after that, 6 months at a time. On Monday I went to retrieve my mail to find a notice of being late (2weeks) the store was pretty busy as it typically is so I left and called. Only to be told that I'm locked out of my mailbox until I make a payment. I was told there new policies they no longer send notice of renewing of a mailboxes. It saddens me that I now have to pay month-to-month for three months as I give my clients time to adjust to a new mailbox. read more

I have a mailbox here and use them occasionally for services. They are always well staffed and the store is always very clean. My mail always makes it to my box and I haven't had any issues with them. read more

The representatives at this store were so helpful to me. They were nice, fast, and listened to everything that I asked of them. I was very surprised with the service because I went into the store with the thought that the entire process of returning the package was going to be a nuisance. Great service. read more

I have never had a more pleasant experience than I have at The UPS Store on Foothill. This store and the store on Johnson are owned by the same wonderful couple and they go out of their way to help their community. We recently needed to send several packages out for a fund raiser for our nephew who is battling leukemia - GO TEAM MATEO - and they give us a great discount on the cost of sending the packages of merchandise out. The staff is always professional and having a notary on staff is a HUGE benefit. Thank you AG and Monique for all you do for this wonderful community we live and work in!! read more

If they screw up they'll blame you, the state of Florida or the state of California not the notary who went out of his way to screw up your marriage license application that you'll have to pay an additional $90 to replace to get notarized again. read more

Staff here are incredibly friendly... Even if you're just dropping off outgoing mail rather than using paid services. I live in Morocco, and I've definitely mailed my fair share of packages through UPS. This store came through for me, and they actually knew where it was on a map! They also got it there in a reasonable amount of time. read more

I came here to send a package and was helped by a friendly brunette girl who really makes the store shine!

I've only come to drop off pre-labeled packages but the staff is always friendly no matter who I hand off my package to. Nice to see someone helpful and friendly behind the counter! read more

When I first started coming to this UPS store as a Cal Poly student a few years back, it used to take forever to get any help at this location. They usually had only one employee running the front end. Recently, I've noticed a TREMENDOUS improvement with their customer service. Huge shout out to Alex for his assistance and patience. He's helped me out multiple times with faxing, scanning, and copying, making it no hassle. Give him a raise or something cause it's experience with employees like that which will keep me coming back! read more

Always friendly and helpful, even during holiday rush. If you are too busy, select that your item be picked up at your location! Makes shipping SO much easier! Have funny cards, copying machines, will do laminating, packaging supplies. read more

Last week I was helping a friend run some errands. She has just recovered from a major surgery and I drove her to her P.O. Box to pickup her mail. We didn't realize the time, it was 20 till. There was an employee getting setup for the day and doing his opening procedures. He saw us looking in the window and came out to see what we needed. Needless to say, He was a great help & even though the mail hadn't arrived that we were waiting for... he checked for us. I'm always amazed when people do the kind things that I, also do for others. It's nice to see that at a business that I do not usually go to. I went out of my way a few days later when I needed to make some copies & made them @ the UPS store on Foothill. read more

10/10 Great customer service! The two guys that helped me out (Gabe & Tristan I believe) were amazing, super patient and accommodating. The day I went to print my senior project (of course my team and I waited until the last minute), we had difficulty getting some of the pictures to print out correctly but they helped me out and made sure everything looked great and bound everything in the correct order. I was kind of stressed but they really went above and beyond to make sure I could get my project looking perfect. There was also a lot of other seniors that had waited until the last minute as well and they were super patient with all of us. They deserve a raise! read more

A great set of owners and wonderful, professional staff. Thank you. Always extremely helpful, quick and accurate. Thank you so much. Love this place. read more

I went in for notary services today. After I'd waited in line for my turn, I told the manager on duty that I needed notary services. He told me I had to wait a few minutes. At first I assumed it was because he had to go get the notary book. But no! Instead he waited on the 3 people behind me in line. I guess their business was more important than mine. I left without getting my document notarized. That's the last time I'm going to bother going to the UPS store on Foothill Boulevard. Such lame customer service. read more

I recently visited this store for a live scan fingerprint service and was helped by Nick. He is the most enjoyable person to talk to. I was there for that and was out in a minute. Thank you for your great service. read more